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BUSINESS ETHICS
HAMDARD INSTITUTE OF MANAGEMENT SCIENCES
BUSINESS ETHICSBUSINESS ETHICSANDAND
CHERRY INTERNATIONALCHERRY INTERNATIONAL
SUBMITTED TO
MIRZA AKHTAR AHSAN
PATHWAY
BBA (HONS)-V
TERMTERMREPORTREPORT
Hamdard Institute of Management SciencesHamdard Institute of Management Sciences
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Group Members
MUNSARIM AHMED262073
MOHAMMAD KALEEM262010
TARIQ HAMEED262071
JAMEEL AHEMD262039
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ASHER AIJAZ 271016
A cknowledgements
First of all I would like to thank all mighty Allah for giving me the
courage and strength to complete this report. Then I would like to
thank my course instructor Sir. MIRZA AKHTAR AHSAN, who gave
me the opportunity to apply what I have learned in the course in a
practical manner. He was the one who helped me in understanding
the course very well. Without his guidance the report would have not
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been possible. I would also like to thanks Mr. Hassan Ameen, the
owner of Cherry International in co-coordinating with us.
I ntroduction
Cherry International was established in 1978 in Karachi to produce
yarn, all for export to Japan, Europe and United States of America.
Yarn was exported to the Far East. In 1981, Cherry International
began to produce poly cottons and poly viscose for the local market.
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From 1983-1991, it catered to the domestic market only, because of
heavy import duties on fiber. In 1994, synthetic and blended fabrics
were exported.
Cherry International believes that business relationships are built on
the basis of trust and partnership. This is the maxim for their creative
dialogues with clients, business friends and employees. Satisfied
clients are our top priority. It is their objective to develop and apply
new technologies in order that their clients have a competitive edge.
Their client support services and product quality are a result of this
strategy.
Cherry International , provides following services to their valuable
Clients,
Spinning
Knitting
Dyeing & Printing of Woven and Knitted Fabrics
Designing Stitching
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Companys Code of Ethics
Cherry International believes that honesty, integrity and fairness are
all aspects of business and expects the same from all those with
whom they do business. The ethics of customers/consumers,
vendors/suppliers, employees, government and workplace should not
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be violated. All business transactions on behalf of company must be
reflected accurately and fairly in the accounts of the company, in
accordance with established procedures.
C ONSUMER /C USTOMER E THICS
Consumer ethics is concerned with consumer satisfaction, this done
through providing them quality products and services. Consumer
should know about the products that they are using, they should be
told about the product safety, the components used in it, information
about usage of these products, the responsibility of business towards
consumer is basically concerning product quality, pricing, labeling
and packaging.
Cherry International recognizes the importance of retaining the trust
and confidence of its customers. This trust must be merited by
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conduct in alignment with Cherry Internationals Business Principles
and Code of Ethics .
Product Safety;
Cherry International use high-tech machinery and maintain good
working environment for product safety measures. They workers also
take precautions while working in the factory. They wear proper
clothes, gloves and plastic caps to maintain the safety inmanufacturing of yarn.
Cherry International views this as their moral responsibility of
providing what the customers want for this they emphasize a lot on
product safety. For this purpose a Manager is being appointed to take
care of the workers in factory that they should be dressed properly as
per requirement for safety measures.
Packaging and Labeling;
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Cherry International packs their yarn in a good quality paper so that it
does not get damaged while transportation. On all the bundles of yarn
the company has printed its stamp, the price and the components
used.
Deceptive Technique;
Cherry International does not try to mislead their customers through
fake advertisement as they think and serve customers as their first
priority.
Opinion;
Cherry International is taking a great care of customer safety and
protection. They also avoid doing deceptive technique of advertising
to increase their sales, as they believe in long-term goals and
customer satisfaction.
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WORKPLACE ETHICS
There are always some obligations between business organizations
and its employees working conditions in an organization. Employees
performance do depend on it a lot, organizations have some
obligation and rights towards the working conditions. Workplace is
simply a place where people work like an organization. So there
always some issues in workplace. It includes personnel policies and
procedures (hiring, promotions and wage rates), job discrimination,
sexual harassment and good working conditions provided to the
employees.
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Personnel Policies and Procedures;
Hiring
The hiring policy that Cherry International follows is of merit. They
normally select the contestant from the company if available like
someone is to be promoted or otherwise they give advertisement
in the newspapers, then they receive application from the
applicants, sort out the applications according to high to lower
grades and experience. The top management then selects the top
10 applicants and they are called for interview and then finally 1 is
selected .
Promotion Criteria
The promotion criteria practiced in Cherry International is that the
person who most influences the work i.e. the one who is most
responsible and performing well is promoted. Seniority does not
account for promotion in Cherry International.
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Wage Rate
Wages rates are one of the major factors or important issue in any
workplace, every organization faces the problem of setting wage
rates and salaries. Cherry International is giving right amount of
salary to their employees but it is not 100 % right because every
organization says that they give right amount of wages to their
employees but actually they are not. Cherry International also gives
incentives, bonuses and also awards like best employee of the
month.
Child Labor
Child labor is practiced in Cherry International they have hired about
20 children for cleaning purposes.
Job Discrimination;
Job discrimination is also major problem. But in Cherry International
no such activity is performed. Here the jobs are given on merit basis
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rather than on nepotism or gender basis. The hiring criterion is very
tough as discussed above.
Sexual Harassment;
No such event is reported to management as all the employees work
in a very friendly environment at Cherry International .
Good Working Conditions;
The employees are provided by good tables, high-tech computers,
cleaned washrooms so now its the duty of employees to take good
care of it as Cherry International has completed its responsibility.
Opinion;
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Cherry International has fulfilled all their responsibilities towards their
employees by providing them good working platform. The only
unethical things done is that the hiring of child labor.
EMPLOYEES ETHICS
There are certain obligations of the employees towards the company.
The employees should be loyal; there should be no conflicts of
interest between employees and the company, employees should not
take bribes or any sort of gifts from outside sources, employees
should not abuse their official position. The same is expectation of
Cherry International from its employees.
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Conflicts of interest and Loyalty;
The employees in Cherry International are hard working and loyalty,
which results in their efficiency and companys goodwill. Employees
must avoid any activity or arrangements that comprise of these things
because if this thing happens than then both employee and company
would suffer. As no such events of whistle blowing is reported.
Bribes or Gifts;
In the view of top level management no such activity is practiced in
Cherry International as good working conditions are provided to
employees which unable such activities to prevail.
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Abuse Of Official Position;
As told before that all employees share a friendly working
environment so there is no such mishap of abuse of official position
and also Cherry Internationals employees use their car given by the
company for their personal things.
Opinion;
The attitude of employees towards companys interest is more than
their own personal interest.
SUPPLIERS/VENDORS ETHICS
The companies also have certain responsibilities and obligations
towards their supplies or vendors. In case of Cherry International the
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company had maintained a friendly relationship with supplier and do
send them greetings cards and invite them in their annual meetings.
The obligation of the firm is to pay their suppliers on time and the
suppliers responsibility to supply good quality raw material to the
buyer (firm). Mostly suppliers of Cherry International are outside
Pakistan as they import a lot as import taxes have reduced.
LEGAL AND GOVERNMENTAL ETHICS
Legal and governmental ethics concern about the government laws,
policies, rules and regulations which government implement to
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improve law and order situation in country or in any workplace
environment.
Cherry International has some laws implemented by government in
their company like laws concerning employees wages and the
organization pay certain amount of salary to employees of this grade
or position. Cherry International also has policies that like
organization should give medical facilities to their employees.
COMMENTS & OPINONS
Cherry International is following ethical codes of standards as
mentioned .
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They are providing their employees high standard working
environment so that employees efficiency is improved and their
goals are achieved.
They are taking good care about customer satisfaction and
health concerns.
They are also taking good care of their suppliers by maintaining
good relationship with them and paying them on time.
Work out to provide all relevant information to the customers.
The only unethical thing practiced is child labor, which they
should abolish as soon as possible .
REFERENCES
www.alibaba.com (cherry internationals official website)
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BOOK BY TWO AUTHORS:
Khan Matin A, Mirza Akhtar Ahsan (2001). Research Methods for
Business Organization and Social Institutions. Karachi
BOOK BY TWO AUTHORS:
L. R. GAY, P. L. DIEHL (1992). Research Methods for Business and
Management. Republic of Singapore
Behrman, Jack N. (1988). Essays on Ethics in Business and the
Professions. Englewood Cliffs, NJ : Prentice Hall .
Bowie, Norman E. (1999). Business Ethics, a Kantian Perspective.
Blackwell Publishing .
George, Richard T. de (1999). Business Ethics. Prentice Hall .
Hartman, Laura (2004). Perspectives in Business Ethics. Burr Ridge,
IL: McGraw-Hill .
Harwood, Sterling (1996). Business as Ethical and Business as Usual.
Belmont, CA : The Thomson Corporation .
HAMDARD INSTITUTE OF MANAGEMENT SCIENCES
http://en.wikipedia.org/wiki/Englewood_Cliffs,_New_Jerseyhttp://en.wikipedia.org/wiki/Prentice_Hallhttp://en.wikipedia.org/wiki/Norman_E._Bowiehttp://en.wikipedia.org/wiki/Blackwell_Publishinghttp://en.wikipedia.org/wiki/Prentice_Hallhttp://en.wikipedia.org/wiki/Burr_Ridge,_Illinoishttp://en.wikipedia.org/wiki/Burr_Ridge,_Illinoishttp://en.wikipedia.org/wiki/McGraw-Hillhttp://en.wikipedia.org/wiki/Belmont,_Californiahttp://en.wikipedia.org/wiki/The_Thomson_Corporationhttp://en.wikipedia.org/wiki/Englewood_Cliffs,_New_Jerseyhttp://en.wikipedia.org/wiki/Prentice_Hallhttp://en.wikipedia.org/wiki/Norman_E._Bowiehttp://en.wikipedia.org/wiki/Blackwell_Publishinghttp://en.wikipedia.org/wiki/Prentice_Hallhttp://en.wikipedia.org/wiki/Burr_Ridge,_Illinoishttp://en.wikipedia.org/wiki/Burr_Ridge,_Illinoishttp://en.wikipedia.org/wiki/McGraw-Hillhttp://en.wikipedia.org/wiki/Belmont,_Californiahttp://en.wikipedia.org/wiki/The_Thomson_Corporation -
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CONTENTS
INTRODUCTION
COMPANYS CODE OF ETHICS
CUSTOMER ETHICS
WORKPLACE ETHICS
EMPLOYEES ETHICS
SUPPLIERS/VENDORS ETHICS LEGAL AND GOVERNMENTAL ETHICS
COMMENTS AND OPINIONS
REFERENCES