2017 Children’s Services of Roxbury
Annual Report
Children ’ s Services of RoxburyStrengthening Families across Massachusetts
CSR Peace of Mind Event - Boston Common, September 23, 2017
Our Mission
Children’s Services of Roxbury’s
(CSR) mission is to provide high
quality services to economically
disadvantaged children, youth,
families, and individuals there-
by promoting and strengthening
family life and individual growth.
Core Values
We serve with humility and treat
those we serve with dignity and
respect. We act with compassion
and patience, empathizing without
judgement. We operate with
integrity, knowing that the families
we serve need us to be true to our
word and we strive for excellence
in everything we do.
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Sandra McCroom
President & CEO Children’s Services of Roxbury
ince arriving at Children’s Services of Roxbury (CSR) in 2015, I cannot count the number times I have been asked: What makes CSR different than other service providers? What makes CSR special?
The answer is simple and always the same: People.
People are what make Children’s Services of Roxbury special.
The 6,000 families that are served across Massachusetts each year and the 400 staff members who serve them. Extraordinary people. Resilient, hopeful, committed people.
It is an honor to represent the legacy created by our organization’s founders, Reverend Richard Richardson and his wife of 67 years, Jestina Richardson. They are true stalwarts in the field of child welfare and distinguished champions of charity. We are grateful for their leadership and I am thankful to advance their vision.
Built by the benevolence of the Richardson’s, CSR has a long-standing heritage of commitment to quality, care and community. These are attributes that have served us well through nearly 50 years of growth, and they will continue to serve us in the future.
A colleague once noted, “CSR is well known but not known well.” With twenty-two programs, offices in four cities across the Commonwealth – often people cannot appreciate the depth and breadth of the programs we offer. The scope of services and the positive impact they have on the lives of so many, deserves to be celebrated. I am compelled to shine the brightest light possible on who we are and what we do.
More than just awareness, I want to share with the world why what we do is so import-ant…why what we do matters. It’s about nurturing. It’s about growth. It’s about healing. It’s about community. As I think about these reasons, one unifying theme resonates above all. Regardless of how or why a family walks through our doors…regardless of which program they choose…ultimately, it’s about Peace of Mind.
When a parent leaves their child in our daycare so they can go to work or school, we take pride in their peace of mind.
When a child is placed in a loving foster home, often the first in their life time they have felt truly safe, we take pride in their peace of mind.
When a child recovers from trauma and can build new trusting relationships, we take pride in their peace of mind.
When a family receives shelter, less burdened by the weight of homelessness, we take pride in their peace of mind.
That is what it’s about. CSR believes in a world where there is power in helping others. CSR believes in a world where there is power in helping ourselves. Our history is undeniable. Our service is proven.
To every donor, community partner, staff member and volunteer, thank you for all your contributions, efforts and sacrifices. Your hard work succeeded in making 2017 a truly remarkable year.
Wishing upon you and your families blessings, good fortune and health, today and every day.
With Gratitude.
SA Message from our President and Chief Executive Officer
Dear Friends,
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577 Foster Care & Family Stabilization Supports
families recieved intensive services to prevent child neglect or abuse (2017)
CSR believes that every effort should be made
to build on the strength of the natural family
system. Our goal is to find both short-term and
long-term placements for at-risk children and
youth with broad ranges of emotional, physical
and developmental needs. The Foster Care &
Family Stabilization programs at CSR are excep-
tional due to a commitment to supporting per-
manency through child-centered, family-focused
interventions.
Foster Care & Family Support Services
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It’s about SUPPORT
Working with CSR makes me feel cared for because the people that work for the agency are experienced and they’re also incorporated into the community.
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Early Education and Care
CSR is dedicated to comprehensive childcare
services and helping families establish strong
foundations for success. Our childcare services
are designed to meet the needs of families in our
communities whose cultural background, eth-
nicity and language are diverse and varied. We
believe that educating children is a team effort,
with teachers and parents working together in
partnership.
616 Affordable Childcare
children attended quality childcare, including many homeless children (2017)
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It’s about NURTURING
The staff at CSR has a love for the community. They work in the commu-nity and they care about what happens in the community. They’re able to build relationships and work with the families in the community and help everybody better themselves.
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Housing & Stabilization
CSR has developed superior expertise in address-
ing the needs of individuals and families who are
homeless. To reduce homelessness and decrease
the length of stay in shelters for all participants,
CSR provides intensive housing place ment and
case management to rapidly re-house individuals
and families for long-term stabilization.
1050Permanent & Transitional Housing
homeless Boston residents housed in transitional or permanent housing (2017)
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It’s about GROWTH
CSR works because they have the experience within the community and they work with the families directly. They come into the home, and they find out what the family’s needs are and in whatever way possible, they make sure that the needs are met so that the family can have an opportunity to thrive.
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Behavioral Health
CSR provides a full range of preventive and
therapeutic clinical services which are individual-
ized. Our clinical and support staff are culturally
competent and reflect the diversity of the com-
munities we serve. Our behavioral health depart-
ment embodies a comprehensive “wraparound”
model of support to families. Wraparound sets
the family at the center of the planning and
implementation process and brings together a
team that celebrates the family’s resiliency and
strengths.
821 Children’s Mental Health Counseling
children counseled with mental health services (2017)
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It’s about HEALING
Life is better with CSR because our mental health is better, myself, the children. If your mind is stronger, you’re able to do more, you’re able to help yourselves.
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Youth & Police in Partnership
Youth & Police in Partnership (YPP) is a program
of CSR in collaboration with local law enforce-
ment and the Boston Police Department. The
program seeks to improve the relationship
between inner-city youth, residents and police.
Youth in YPP lead outreach and communication
efforts including roundtable discussions that are
designed to address issues such as youth violence
prevention and community safety.
700 Youth & Police In Partnership
teens engaged in dialogues with police through roundtables and other programming (2017)
Awan Freeman
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It’s about COMMUNITY
Awan Freeman is a proud YPP Alum. Awan went on to serve as National Guard Reservist and is currently a Boston Police Department Cadet. Awan returns every year to support the YPP program.
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Corporate & Community PartnersABCDAlliance Security ServicesApril CarringtonAssociation for Behavioral Healthcare, Inc.Atlantic ImageBaker Wohl ArchitectsBAYCSEW (Boston Alliance for Young Children’s Social Emotional Wellness)Beasley Media GroupBethel AME ChurchBig Sister Association of Greater BostonBombasBoston Career LinkBoston Center for Youth & Families (BCYF)Boston Children’s MuseumBoston Neighborhood Network (BNN)Boston Police DepartmentBoston Public Health CommissionBoston Public SchoolsBoston Red soxBoys and Girls Club BostonCambridge CollegeCambridge Family & Children’s ServicesCarole Copeland ThomasCenter for Multi-Cultural Mental HealthCitizen’s BankCity of BostonCity YearComcastCommunities for PeopleCredible Behavioral Health, Inc.DavisKelly CPADiane Henning DCU (Digital Federal Credit Union)Doc WayneDouglass Funeral HomeDr. Ed WangDudley Street Neighborhood InitiativeEastern BankECOMEDIAENGAGE BostonFox 25Frugal FurnitureGive with Liberty
GLADGordon DesignGrants Etcetera Guinness World Records North America, Inc.Haley HouseHall Group UnlimitedHarvard Business School CAP ProgramHarvard University Extension SchoolHarvard University School of Public HealthHirsch Roberts Weinstein LLPInside Out FitnessJustice Resources Institute (JRI)Lewis Family FoundationLiberty Mutual FoundationLouis D. Brown Peace InstituteMartin FundMass Mentoring PartnershipMassINCMiddlesex Human Service AgencyMJW Charitable Foundation Morgan Memorial Goodwill IndustriesNortheastern UniversityNuestra CommunidadPaycomPeace FirstPredictive IndexPriority Professional CareProctor & CORay & Joan Kroc Corps Community CenterShaws SupermarketsSherin & Lodgen Attorneys-at-LawSTRIVESuffolk UniversityThe Home for Little WanderersThe MBTA Transit PoliceThe Provider’s CouncilThe Rendon GroupTicket to the DreamTimothy Smith Trust BNY MellonUMass BostonUnited WayUrban CollegeWorcester Digital Federal Credit UnionYouthBuild Boston
CSR believes that peace begins and ends with
building strong and nurturing family environ-
ments. To reinforce the message, on Saturday,
September 23rd 2017 CSR invited thousands
from across the Commonwealth to establish a
Guinness World Record to form the WORLD’S
LARGEST HUMAN PEACE SIGN on the Boston
Common!
Although we did not set a record, the event
attracted local and national media coverage,
succeeding as the largest community event in
the history of the organization!
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GLADGordon DesignGrants Etcetera Guinness World Records North America, Inc.Haley HouseHall Group UnlimitedHarvard Business School CAP ProgramHarvard University Extension SchoolHarvard University School of Public HealthHirsch Roberts Weinstein LLPInside Out FitnessJustice Resources Institute (JRI)Lewis Family FoundationLiberty Mutual FoundationLouis D. Brown Peace InstituteMartin FundMass Mentoring PartnershipMassINCMiddlesex Human Service AgencyMJW Charitable Foundation Morgan Memorial Goodwill IndustriesNortheastern UniversityNuestra CommunidadPaycomPeace FirstPredictive IndexPriority Professional CareProctor & CORay & Joan Kroc Corps Community CenterShaws SupermarketsSherin & Lodgen Attorneys-at-LawSTRIVESuffolk UniversityThe Home for Little WanderersThe MBTA Transit PoliceThe Provider’s CouncilThe Rendon GroupTicket to the DreamTimothy Smith Trust BNY MellonUMass BostonUnited WayUrban CollegeWorcester Digital Federal Credit UnionYouthBuild Boston
We all deserve Peace of Mind
We’re all part of the human race…we need to come together and love one another. – D’ara Campbell.
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FinancialsThe information reported below has been obtained and summarized from the audited
financial statements for Children’s Services of Roxbury, Inc. For complete audited financial
statements, please contact the Business Office at 617.989.9601.
Revenue FY2017 FY2016Grants & Contracts $26,035,945 $24,431,176Contributions $45,107 $171,232United Way of Mass Bay $264,035 $272,210 & Merrimack ValleyOther Income $100,714 $1,907
Total Revenue and Support $26,445,801 $24,876,525
Expenses FY2017 FY2016Family Services $4,177,656 $3,840,510Behavioral Health Services $5,992,046 $5,281,707Shelter/Housing Services $7,224,477 $7,761,797Early Education & Childcare $6,090,773 $6,042,452Management & General $2,673,732 $2,672,533Fundraising $201,927 $130,227
Total Expenses $26,360,611 $25,729,226
Revenue & Expenses from July 1, 2016 – June 20, 2017
Other Income
United Way of Mass Bay & Merrimack Valley
Grants & Contracts
Contributions Other Income
United Way of Mass Bay & Merrimack Valley
Contributions
Grants & Contracts
Fundraising
Management & General
Early Education & Care Shelter/Housing Services
Behavioral Health ServicesFamily Services
Fundraising
Management & General
Early Education & Care
Shelter/Housing Services
Behavioral Health Services
Family Services
Board of Directors
ChairpersonPhilip HillmanMass Housing
Vice-ChairJackie Glenn
Dell
TreasurerJohn Jenkins
President, West Insurance Agency
ClerkRickie Thompson
Retired Educator, Owner, Prime: A Taste of Africa
President & CEOSandra M. McCroom
Children's Services of Roxbury, Inc.
President EmeritusRev. Richard W. Richardson
Children's Services of Roxbury
MembersPamela Ogletree
Former President & CEO, Children’s Services of Roxbury
Jon HaywoodGreater Boston Home Inspections, Inc.
Edwina MayesDell
Jestina RichardsonFormer Executive Director, United Homes for Children
Myrna E. WynnRetired
As of 2017
520 Dudley St. Roxbury, MA 02119 • 617.445.6655 • www.csrox.org
Children ’ s Services of RoxburyStrengthening Families across Massachusetts