What will it take to
succeed in these
economic times?
What is your?
Insight
Involvement
Journey
Emotional Retention
9/11
YOU?
Ambassadors
1000 Songs in your pocket
Brand Leader
Process
EfficientCusto
mer
Intim
ateYOU?
ate
Demanding
Impatient
Skeptical
Immediacy
How do you engage?
Which Questions do you ask?
Never Sell Out!