Download - CIO - CAO Commonwealth of Virginia Strategic Plan for Applications Will Goldschmidt 9 December 2008
CIO - CAO
Commonwealth of Virginia Strategic Plan for Applications
Will Goldschmidt9 December 2008
CIO - CAOBackground
• One of three key initiatives within the CIO-CAO Operational Plan
• Developed between the CIO, CAO and the Information Technology Investment Management Customer Council– Work began in June 2008– Expect draft document in Jan 2009
CIO - CAOPurpose
• To provide the Executive Branch of government with a to-be vision for application management and the goals, objectives and strategies for achieving the vision.
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CIO - CAODefinitions
• Enterprise Applications: Centralized administrative applications which act as the authoritative source of data or processing for the Commonwealth.*
• Collaborative Applications and Services: Business applications and services which provide organizations and/or political subdivisions the opportunity to work together, in a substantive, mutually beneficial relationship, towards a common integrated solution.
• Agency Specific Applications: Applications which support a unique agency requirement or mission.
• Vision: A desired end state.
• Governance: – "… the leadership and organizational structures and processes that ensure that the
organization's IT sustains and extends the organization's strategies and objectives." IT Governance Institute
– "The processes which ensure the effective and efficient use of IT in enabling an organization to achieve its goals."
Gartner
* Opportunities for more than “administrative” systems. 4
CIO - CAOApplication Vision
Vision for Applications
• Enabling Government by providing effective, efficient, necessary and secure applications to meet the needs of citizens, business and government.
Long Term Goals
• Provide delivery mechanisms that allow customers to serve themselves.
• Provide applications which enable delivery of efficient and effective services.
• Provide a unified framework for application governance, planning and management.
• Provide secure, reliable, confidential, and trusted services.
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CIO - CAOApplication Goals
• The Commonwealth will accomplish the vision by:
– Goal: Provide delivery mechanisms that allow customers to serve themselves• Objective: Improve customer self-service opportunities, making services convenient, cost efficient and
accessible• Objective: Develop collaborative opportunities which deliver accessible, reusable, efficient and modern
services for an e-culture• Objective: Manage enterprise information by making all appropriate state-managed data available to all
levels of government, citizens and businesses
– Goal: Provide applications that deliver efficient and effective services• Objective: Manage enterprise information by making all appropriate state-managed data available to all levels
of government, citizens and businesses• Objective: Develop collaborative opportunities which deliver accessible, reusable, efficient and modern
services for an e-culture• Objective: Improve business by identifying, developing and reusing cost efficient processes, technologies
and services
– Goal: Provide a framework for application governance, planning and management• Objective: Develop governance and planning which supports accountability and agile decision making• Objective: Plan, budget and measure by establishing a methodology for selecting, controlling and evaluating
application investments
– Goal: Provide secure, confidential, trusted and reliable applications• Objective: Provide secure and trusted authentication of application users
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CIO - CAOGoal-Objective-Strategy
• Provide delivery mechanisms that allow customers to serve themselves– Improve customer self-service opportunities,
making services convenient, cost efficient and accessible.
• Consumer Friendly Forms• Digital Signature• Intuitive User Interfaces• Actionable Information• Emerging technologies
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CIO - CAO Citizen Interaction“As-Is”
User Websites Multiple formsSnail-Mail
Manual Input Snail-MailPrinted Forms
Bank 8
CIO - CAO Citizen Interaction“To-Be”
User
Agencies
E-TrackingE-Certificates
XML Data Exchanges
E-Payments
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CIO - CAO
“TO-BE”Enterprise Applications
FM(Core)
HR(Core)
Payroll(Core)
Procurement(Core)
ePay
men
t
Lice
nsin
g Va.govEnt
erp
rise
Con
tent
Man
agem
ent
eSig
natu
re
One
Sto
ps
Development
SupportBusiness
Intelligence
Human Resources
ePa
ymen
t
Time-Attendance
Financial Mgmt
TREDS
iFileMedicaid
Agency ApplicationsLi
cens
ing
Commonwealth Applications Vision
Collaborative Applications & Services
“AS-IS”
Collaborative ServicesHR PRPayroll
FM HR
Enterprise Applications
Payroll Procurement
Business
Intelligence
Content MgmtePay
men
teS
igna
ture
Por
tals
Lice
nsin
g
TR
ED
S
Medicaid
iFlile
Agency Applications
Human Resources
Financial Mgmt
Time-Attendance
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CIO - CAOAs-Is Governance
• People– General Assembly– ITIB– CIO– PMD– Governor– Cabinet Secretaries– CAO– Agencies
• Tools– Enterprise Architecture Standards– Project Management Standards– RTIP– ITIM Standard– Budget Bill– Strategic Planning Documents– Application Portfolio
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CIO - CAO Commonwealth Applications Planning & Governance Vision
“To-Be”
En
terp
rise
Ap
pli
cati
on
s
M&
OP
roje
cts
Pro
cure
men
ts
Budget
Ag
ency
Ap
pli
cati
on
s
EnterpriseGovernance
EnterpriseGovernance Collaborative
Governance
CollaborativeGovernance
AgencyGovernance
AgencyGovernance
Commonwealth GovernanceCommonwealth Governance
Co
llab
ora
tive
Ap
plic
atio
ns
& S
ervi
ces
M&
OP
roje
cts
Pro
cure
men
ts
M&
OP
roje
cts
Pro
cure
men
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CIO - CAONext Steps
• Develop an Applications Plan to meet the Vision, to include:– Governance Models
• Organizational Structures• Roles & Responsibilities• Policy & Procedures
– Changes to existing Policy, Standards, Guidelines and Code of Virginia
• Develop measures to evaluate performance
• Develop a Data Strategy and Governance (Enterprise, Collaborative, and Agency) in support of the Applications Strategy
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CIO - CAO
Questions &
Comments
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CIO - CAO Application Planning(Outline)
• Message from the Governor• Current applications environment, planning and
governance• Example story of AS-IS • Applications vision, goals, objectives and
strategies• To-Be Vision for applications and Governance• Example story of TO-BE• Next Steps• Appendices
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