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Hrvoje Pilko, B. Eng.University of Zagreb
Faculty of Transport and Traffic Sciences
Zagreb, 21st October 2013
CIVITAS-ELAN7.4. Freight delivery restriction
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Presentation overview Measure objectives Implementation process Measure outcomes
• Impact evaluation
• Process evaluation
Lessions learned from the process
CIVITAS-ELAN presentation, Hrvoje Pilko, B. Eng.
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Measures objectives systematically work on freight delivery issues in the Zagreb
city centre;
a)revising existing freight delivery regulation
b)creating public partnership scheme
c) implementing some form of coordinated delivery.
Proposals:
• complete restriction of delivery traffic in the study area after 7 a.m.
• introduce time window for some shippers between 10.30 a.m. and 11.30 a.m.
• delivery corridors with delivery spots
CIVITAS-ELAN presentation, Hrvoje Pilko, B. Eng.
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CIVITAS-ELAN presentation, Hrvoje Pilko, B. Eng.
Delivery corridors with delivery spots
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Implementation process Proposed measures were send to City of Zagreb Transport
and Traffic Department = no official response no implementation
Pilot project – demonstration of proposed measures during two week period
In the fourth year of the ELAN project the measure was stopped
CIVITAS-ELAN presentation, Hrvoje Pilko, B. Eng.
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Measure outcomes Impact evaluation
•No impact on freight delivery
- due to failed implementation, the measure didn’t produce any measureable key results
- gained experience (freight delivery traffic flows were analyzed for the first time in the city centre)
• No impact on acceptance of freight restrictions
- citizens: effectiveness of measures is estimated rather low
(around 4 out of a total of 9)
- inhabitants: higher acceptance for a limited delivery zone and limited number of delivery spots
- business subjects: do not want any changes (believe that measures could have significant negative influence on their activities) but they accept delivery corridors
CIVITAS-ELAN presentation, Hrvoje Pilko, B. Eng.
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Process evaluation
Barriers:
• Commitment of key stakeholders – lack of cooperation caused insufficient consensus on consolidated delivery
• Stakeholders (user) acceptance – pilot project planned to introduce higher fees for those business subjects who do not comply with new restrictions greater revolt toward measure
• Complexity of the problem to be solved – finding the agreeable solutions for everyone turned out to be an unreachable objective
Drivers:
• Personal motivation – key participants were motivated because they had chance to work with experts in this field
• Similar measures were implemented in other cities – positive experience helped in dissemination and education of stakeholders
• Large number of stakeholders – work together on the same issues which resulted in open dialogue workshops and exchange of views and experience
CIVITAS-ELAN presentation, Hrvoje Pilko, B. Eng.
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Lessons learned Importance of stakeholder cooperation at all levels
Timing for citizens’ engagement
- citizens’ engagement had to start at the beginning of the project
- if the critical mass had been reached speed up the necessary decisions
Start small and build up
- implementation of the measure in some other part of the city, where there is less demand for delivery, maybe it would be easier to convince decision-makers and other stakeholders that it’s good idea to try to implement similar activites in the centre of the city
CIVITAS-ELAN presentation, Hrvoje Pilko, B. Eng.
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Thank you for your attention!
University of ZagrebFaculty of Transport and Traffic
Sciences
http://www.fpz.unizg.hr
Hrvoje Pilko, B. Eng.Department of Road Transport
CIVITAS-ELAN presentation, Hrvoje Pilko, B. Eng.