8/2/2019 ClearStructure Financial Technology Case Study
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Customer
ClearStructure Financial
Technology
Industry
Financial Technology
Location
Global
Business Opportunity
• Equipping new oce
location with voice and
Internet access vital for
day-to-day businessoperation as quickly as
possible
• Overcoming a unique set
of challenges at a busy
time of year to ensure
seamless business
operation with no
downtime despite dicult
circumstances
Solution
• A robust, reliable turnkey
solution at an attractive
price• Reliable, high-bandwidth
symmetrical and
guaranteed Internet
access for voice and data,
backed up by strict SLAs
Supporting products and
services
• Colt IP Access with a
managed router
Financial technologyspecialist chooses Colt IPAccess solution for robustvoice and data servicesand superior customerservice as part ofsuccessful relocation tonew oces.
Profile and Marketplace
As an industry leading technology
provider in the investment management
space, ClearStructure Financial
Technology provides both software and
support to some of the largest and
most well-respected financial
institutions in the world. The ability to
stay connected to its clients is
fundamental to its business, and in
particular for its web-based software
solutions. So, with ClearStructure
relocating to new oces in London, it
needed to establish reliable, dedicated
Internet access to ensure seamlessbusiness operations, and fast.
Business Opportunity
With the Internet core to its day-to-day
business, when ClearStructure Financial
Technology relocated its London oce,
it needed to guarantee a smooth
transition to its new network, with
assertions that there would be no
reduction in connectivity, to ensure
service levels were maintained. At the
same time, ClearStructure also took the
opportunity to upgrade its Internet
access to provide improved bandwidth,
to handle both its voice and data
requirements, with the flexibility and
reliability required to meet its ongoing
business needs.
With the deadline for the move fast
approaching, ClearStructure was under
substantial pressure to establish
connectivity quickly. However, at a time
of the year when a number of major UK
bank holidays and public events were
taking place, it faced a unique set of
challenges and needed a partner that
could still ensure on-time delivery,
despite the challenging circumstances.
// The ability to keep in touch with our
customers is at the core of our
business //
// With the oce relocation, we knew
we needed a provider who could
work closely with us to deliver full
functionality in short lead times. //
Eliot Schwartz,
Director of Finance, Legal & HR
ClearStructure Financial Technology
Colt Solution
ClearStructure selected a 5Mb IP Access
solution with a managed router from
Colt to provide dedicated, high
performance Internet access. Delivery
on schedule was of the highest
importance, with strict timelines and
SLAs in place. Colt was able to deliver a
new IP Access solution with high speed,
high-bandwidth connectivity to support
ClearStructure’s voice and data
requirements, with a direct connection
into Colt’s own network to guarantee
Case study
High speedconnectivityClearStructure improves web-based
software performance with rapid
implementation of reliable connectivity
8/2/2019 ClearStructure Financial Technology Case Study
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the highest levels of service quality. The
symmetrical Internet connection also
delivers guaranteed bandwidth speeds,
providing equal capacity for both
uploads and downloads to oer
ClearStructure the same powerful
connection in both directions.
A number of challenges had to be
overcome due to a major public event
in the area and the resulting security
operation, including road closures
which placed restrictions on when thenew oce could physically be
connected to the network. Despite this,
Colt was able to deliver the new
solution to the highest standards
through stringent due diligence and
close collaboration with its partners and
ClearStructure to ensure deadlines were
met and alternatives found so that all
the systems were in place to guarantee
service from the first day in the new
location. The new system was in place
within just over a month of the order
being received.
Results
ClearStructure was able to seamlessly
make the move from its previous
location to current oces in London.
The superior performance of Colt’s IP
Access Solution has led to increased
eciency by enabling increased levels
of voice and data trac and reducing
network congestion.
ClearStructure provides software to
some of the largest financial institutionsin the world and with its newly
improved connectivity, is now better
able to provide the valuable constant
support that its clients here require. In
particular, ClearStructure now benefits
from significantly improved delivery for
its web-based software solutions, which
require consistent, reliable Internet
connectivity, to ensure seamless
business operations. The availability of
symmetrical bandwidth to ensure
consistent upload speeds is particularly
important for the delivery and support
of ClearStructure’s web-based software.
ClearStructure now has in place a
reliable, high-bandwidth turnkey
solution for Internet access for voice
and data, backed up by strict SLAs. And
with a fully scalable solution in place,
ClearStructure will be able to enjoy
significantly lower expansion and
bandwidth costs as it continues to
grow, should operations require.
“By working with Colt, we were able to
get our voice and data access set up
very quickly, despite a particularlychallenging set of circumstances. The
quality and performance of our new IP
Access is certainly far superior to what
we had in place before. Our company
servers are hosted in the US and in the
past, we often had issues retrieving
important files and data. But since
implementing the Colt solution we have
had no issues and with the added
bandwidth and the quality of our voice
calls has risen dramatically. Colt is also
much better equipped to grow with us
than our old provider. We take greatcomfort in knowing that as we grow,
Colt will be there to help us meet our
future requirements.”
Contact details
Tel: +44 (0) 20 7390 3900
Email: [email protected]
Next step
To arrange a consultation or to discuss
how Colt can help you please visit:
www.colt.net
// Right from the start, it was clear that Colt were willing to go the extra mile to
ensure we were up and running with voice and data access in time for our first
day in our new oces – something which was absolutely vital. Even under the
most dicult circumstances, Colt was able to explore a number of options
which meant we did not experience any downtime. I have never had such good
customer service from any other vendor. //
Eliot Schwartz
Director of Finance, Legal & HR
ClearStructure
© 2011 Colt Technology Services Group Limited. The Colt name and logos are trade marks. All rights reserved.
Business Results
• High speed
implementation of
complete IP Access
solution
• Improved performance
and flexibility for a small
business operating on a
global scale
• Superior customer service
from Colt and its partners,
dedicated to ensuring the
highest levels of speed
and eciency
Index: ref no: 2012/01/UK/EN