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Marina Management Marina Management Marina Management Marina Management
S o f t w a r e
ClearWaterMMS
Organise customers,
berths and boats
with one easy
to use package
Optional
Visitor Berthing
and EPOS
add-on module
available
ClearWaterMMS is based around a single screen which displays all the key information required to offer an efficient service to your
customers.
customers Provide an efficient service to your
When looking up customer details the important information is displayed on one
screen with all other data only a click away.
Easily recall:
• Contact details
• Boat information
• Contract information
• Account status
• Transaction and contract history
• Berth availability
Customer, boat and contact details
conveniently available on one screen
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Quickly and clearly identify the status of each berth in your marina using the search facility within the main screen or, at a glance, by looking at the Marina Map.
• Search for a suitable berth by size or location
• Generate reports showing current moorings, free
berths, boat movements, etc
• Re-use temporarily vacant berths
• Schedule advanced bookings
• Create a waiting list for preferred berths
• Over-ride the automated allocation facility to make
the most of the space in your marina at very busy times
Allocate and keep track of berths with
ease
All berths in ClearWaterMMS are configured to reflect their physical dimensions. This enables you to manage and make the best use of your
resources by:
• Length
• Beam
• Draft
• Height
• Weight
ClearWaterMMS can also be used to manage resources other than berths, such as caravan pitches and hardstanding.
Find the best match for each boat
from the available berths
See your berth allocation graphically
on the Marina Map
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intuitive
ClearWater’s simple, menu based structure is:
• familiar to users, enabling them to find their way
around the software quickly and easily
• User friendly due to its intuitive design layout
• Easy to use, even by occasional users and
unskilled operators
There are many fields available within each
customer record to store information such as:
• Addresses and phone numbers
• Joining/leaving dates
• Detailed information on boats owned, including when
they were moored in the marina
• Which berths each boat has occupied
• All cards allocated to the customer, eg for opening
gates to access the marina
• General notes fields
Easy to learn - clear, functional and
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efficient
Built in, configurable templates reduce the need for costly pre-printed stationery
Pdf printing enables you to send documents by email and save them in an uneditable format
ClearWaterMMS simplifies your invoicing:
• Create invoices on an ad-hoc basis
• Generate bulk invoices
• Allocate payments and part payments to
invoices
• Generate credit notes
• Issue refunds
• Allocate credits and debits
Contracts:
• Create and print out contracts, either
individually or in bulk
• Generate reports to show when contracts are
due for renewal
Use the data in mail merge documents to send
notices to customers:
• Covering letters
• Bulk information letters
• Address labels
• Payment reminders
Generate customisable reports to help with
administration:
• Invoices due for issue
• Contracts due for renewal
• Aged debt
• Audit reports
• The status of each mooring
• Boat movements
• Past and current customers
Save time - make your administration
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Links with other packages:
• An optional module offers links to tools such as Crystal
Reports and Microsoft Access which allows access to data for custom analysis and reporting
• Optional links with recognised accounts packages can be
configured
Configure your system to your
ClearWaterMMS is easy to set up:
• Create your pricing structure and amend prices quickly
and easily, keeping a record of historical prices
• Configure the fields in your main screen to reflect the
services your marina provides
Data security within ClearWaterMMS can be set at various
levels to ensure the strategic management and day to day
operations of the marina are not compromised, and the system
conforms to data protection legislation.
Access controls can be set up on an individual user basis to
match their needs, and potential threats monitored.
needs
Visitor Berthing and EPOS add-on module available
• Optional front office solution for quick transactions with
minimum input
• Compatible with touch screens
• Uses the same database as the full system
• Visitors daysheet shows which boats are booked into the
marina and whether their berth has been paid for
Back-ups and restores are simple, one click operations.
Optional Visitor Berthing and EPOS add-on module
Flexible product and price configuration
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scale
Operators with multiple marina facilities can network their sites so as to integrate their operations, further reduce costs, and enhance the benefits of
shared information.
Smaller marinas with staffing level restrictions will have more time for the many jobs that always need to be done.
The software is fully browser-based. Installation and upgrades are carried
out on just one computer which other computers connect to via a secure internet connection.
Our Customers Include:
MDL UK 19 marinas 5500 berths networked
Dean & Reddyhoff UK 4 marinas 1700 berth networked
Shepperton Marina UK 220 berths
Burton Waters Moorings UK 137 berths
Island Harbour Marina UK 120 berths
Porto Carras Greece 295 berths
Manoel Island Malta 250 berths
Harleyford Marina UK 380 berths
Poolbeg Yacht Club Ireland 100 berths
Gillingham Marina UK 300 berths
Benefits everyone - designed to
Dean & Reddyhoff
Article in Marina World
We decided upon ClearWaterMMS because it could be
tailored to suit our particular requirements at each individual
site.
We are very impressed with the product and the professional
manner in which the preparation, planning and
implementation were carried out.
The application is very intuitive and we found that minimal
training was required on the day to day functions.
Our marina tariffs are many and varied, as we have several
seasonal rates to accommodate different periods of stay
from long-term licence holders to special events such as
Cowes Week. ClearWaterMMS was able to accommodate
this tariff structure and automatically calculate the
appropriate tariff according to the time of year and event.
Marina management software you
trust
ClearWater Marina Management Systems is a division of George James Sof tware which was established in 1990. Based in Shepperton, UK, we have an international customer base that spans several industries, including the Computing, Finance, Government, Retail and Healthcare markets. We have extensive experience in database systems, marina administration and management.
Support Service
As part of our comprehensive service we provide a technically staffed Support Centre. If you need to know how to do a particular task, or just have a question, our support staff are there to help you.
ClearWaterMMS was first developed in 1999 as a result of a customer project. It has grown and continues to evolve, keeping up with leading edge technology whilst retaining its user friendly front end. The use of a high performance secure database as the platform for your system ensures the safety of your data.
Our experts will liaise with you to ensure that your installation of ClearWaterMMS is the best fit to your business. After the initial installation they will be on hand to deal with any queries you may have.
For more information contact ClearWater Marina Management Systems
42-44 High Street
Shepperton
Middlesex
TW17 9AU
+44 1932 252568
www.clearwatermms.com