![Page 1: CM WINDOW HARYANA...principal. Supdt, HRG-1 submitted misleading. COMPLAINTS DISCUSSED IN MEETING HELD ON 19.06.2017 Sr. No. Complaint No. Department Remarks 1 2017/042230 and 2016/039013](https://reader033.vdocument.in/reader033/viewer/2022042623/5fafb5aaa1ec102788525b18/html5/thumbnails/1.jpg)
ONLINE GRIEVANCES REDRESSAL SYSTEM
CM WINDOW
HARYANA
2017.09.26
![Page 2: CM WINDOW HARYANA...principal. Supdt, HRG-1 submitted misleading. COMPLAINTS DISCUSSED IN MEETING HELD ON 19.06.2017 Sr. No. Complaint No. Department Remarks 1 2017/042230 and 2016/039013](https://reader033.vdocument.in/reader033/viewer/2022042623/5fafb5aaa1ec102788525b18/html5/thumbnails/2.jpg)
26-Sep-2017 C.M. Grievances Cell 26-Sep-2017 2
![Page 3: CM WINDOW HARYANA...principal. Supdt, HRG-1 submitted misleading. COMPLAINTS DISCUSSED IN MEETING HELD ON 19.06.2017 Sr. No. Complaint No. Department Remarks 1 2017/042230 and 2016/039013](https://reader033.vdocument.in/reader033/viewer/2022042623/5fafb5aaa1ec102788525b18/html5/thumbnails/3.jpg)
C.M. Grievances Cell 26-Sep-2017 3 26-Sep-2017
CM Window Report as on: 2017-09-22
Departments Total
Receipt Overdue In-Action Clarification
Cooperation 2868 177 287 77
Excise and Taxation 2070 145 238 59
Health 5794 445 639 140
School Education 14185 844 1364 350
![Page 4: CM WINDOW HARYANA...principal. Supdt, HRG-1 submitted misleading. COMPLAINTS DISCUSSED IN MEETING HELD ON 19.06.2017 Sr. No. Complaint No. Department Remarks 1 2017/042230 and 2016/039013](https://reader033.vdocument.in/reader033/viewer/2022042623/5fafb5aaa1ec102788525b18/html5/thumbnails/4.jpg)
C.M. Grievances Cell 26-Sep-2017 4 26-Sep-2017
(OVERDUE- Months- WISE) as on: 2017-09-22
Departments Total Receipt 22.9.17 22.8.17 22.7.17 22.6.17
School Education 14185 844 934 846 997
Health 5794 445 454 453 437
Cooperation 2868 177 168 199 221
Excise and Taxation 2070 145 196 189 193
![Page 5: CM WINDOW HARYANA...principal. Supdt, HRG-1 submitted misleading. COMPLAINTS DISCUSSED IN MEETING HELD ON 19.06.2017 Sr. No. Complaint No. Department Remarks 1 2017/042230 and 2016/039013](https://reader033.vdocument.in/reader033/viewer/2022042623/5fafb5aaa1ec102788525b18/html5/thumbnails/5.jpg)
C.M. Grievances Cell 26-Sep-2017 5 26-Sep-2017
(OVERDUE % WISE)
Departments Total Receipt Overdue 22.9.17 22.8.17 22.7.17 22.6.17
Cooperation 2868 177 6 6 7 9
Excise and Taxation 2070 145 7 10 10 11
Health 5794 445 8 8 8 8
School Education 14185 844 6 7 6 8
![Page 6: CM WINDOW HARYANA...principal. Supdt, HRG-1 submitted misleading. COMPLAINTS DISCUSSED IN MEETING HELD ON 19.06.2017 Sr. No. Complaint No. Department Remarks 1 2017/042230 and 2016/039013](https://reader033.vdocument.in/reader033/viewer/2022042623/5fafb5aaa1ec102788525b18/html5/thumbnails/6.jpg)
26-Sep-2017 C.M. Grievances Cell 26-Sep-2017 6
Overdue For Last 3 Months
Departments Total Receipt 22.9.17 22.8.17 22.7.17 22.6.17
School Education
14185 309 290 213 194
Health 5794 200 186 173 143
Excise &Taxation 2070 62 40 29 25
Cooperation 2868 27 33 37 30
![Page 7: CM WINDOW HARYANA...principal. Supdt, HRG-1 submitted misleading. COMPLAINTS DISCUSSED IN MEETING HELD ON 19.06.2017 Sr. No. Complaint No. Department Remarks 1 2017/042230 and 2016/039013](https://reader033.vdocument.in/reader033/viewer/2022042623/5fafb5aaa1ec102788525b18/html5/thumbnails/7.jpg)
C.M. Grievances Cell 26-Sep-2017 7 26-Sep-2017
(PENDING FOR MARKING) as on: 2017-09-22
Departments Total Receipt 22.9.17 15.9.17 8.9.17 1.9.17
Health 5794 12 42 5 5
Excise and Taxation 2070 1 0 3 4
School Education 14185 1 207 172 78
Cooperation 2868 0 8 0 0
![Page 8: CM WINDOW HARYANA...principal. Supdt, HRG-1 submitted misleading. COMPLAINTS DISCUSSED IN MEETING HELD ON 19.06.2017 Sr. No. Complaint No. Department Remarks 1 2017/042230 and 2016/039013](https://reader033.vdocument.in/reader033/viewer/2022042623/5fafb5aaa1ec102788525b18/html5/thumbnails/8.jpg)
26-Sep-2017 C.M. Grievances Cell 26-Sep-2017 8
Complaints of 2015 ( Pending + Overdue + Clarifications)
Departments 22.9.17 5.9.17 17.8.17 14.7.17
Health 38 39 39 40
School Education 31 35 40 40
Cooperation 4 4 8 17
![Page 9: CM WINDOW HARYANA...principal. Supdt, HRG-1 submitted misleading. COMPLAINTS DISCUSSED IN MEETING HELD ON 19.06.2017 Sr. No. Complaint No. Department Remarks 1 2017/042230 and 2016/039013](https://reader033.vdocument.in/reader033/viewer/2022042623/5fafb5aaa1ec102788525b18/html5/thumbnails/9.jpg)
C.M. Grievances Cell 26-Sep-2017 9 26-Sep-2017
COMPLAINTS OF 2016 IN WHICH NO ATR UPLOADED
Departments 22.9.17 17.8.19 17.7.17 14.6.17
School Education 12 25 28 28
Health 10 10 18 20
Excise and Taxation 2 3 7 8
![Page 10: CM WINDOW HARYANA...principal. Supdt, HRG-1 submitted misleading. COMPLAINTS DISCUSSED IN MEETING HELD ON 19.06.2017 Sr. No. Complaint No. Department Remarks 1 2017/042230 and 2016/039013](https://reader033.vdocument.in/reader033/viewer/2022042623/5fafb5aaa1ec102788525b18/html5/thumbnails/10.jpg)
26-Sep-2017 C.M. Grievances Cell 26-Sep-2017 10
Complaints of 2016 ( Pending + Overdue + Clarifications)
Departments current 08.09.17 17.08.17 17.07.17 14.06.17
School Education 166 186 206 215 231
Health 120 126 128 147 164
Excise and Taxation 27 34 43 51 89
Cooperation 31 37 67 75 86
![Page 11: CM WINDOW HARYANA...principal. Supdt, HRG-1 submitted misleading. COMPLAINTS DISCUSSED IN MEETING HELD ON 19.06.2017 Sr. No. Complaint No. Department Remarks 1 2017/042230 and 2016/039013](https://reader033.vdocument.in/reader033/viewer/2022042623/5fafb5aaa1ec102788525b18/html5/thumbnails/11.jpg)
26-Sep-2017 C.M. Grievances Cell 26-Sep-2017 11
HIGH PRIORITY
Departments Total Receipt > 1 Month Overdue Clarification
School Education 16 8 3 3
Cooperation 13 3 1 1
Health 12 4 3 2
Excise and Taxation 5 4 2 2
![Page 12: CM WINDOW HARYANA...principal. Supdt, HRG-1 submitted misleading. COMPLAINTS DISCUSSED IN MEETING HELD ON 19.06.2017 Sr. No. Complaint No. Department Remarks 1 2017/042230 and 2016/039013](https://reader033.vdocument.in/reader033/viewer/2022042623/5fafb5aaa1ec102788525b18/html5/thumbnails/12.jpg)
C.M. Grievances Cell 26-Sep-2017 12 26-Sep-2017
COMPLAINTS DISCUSSED IN MEETING HELD ON 29.11.2016
Sr. No. Complaint No. Department Remarks
1 2015/118780 (Disposed of )and 2015/118773 (Pending)
Secondary Education Department was asked to get the matter inquired by concerned DC. No progress thereafter. Still department is submitting the report of DEEO. Reply submitted by DC concerned is vague.
![Page 13: CM WINDOW HARYANA...principal. Supdt, HRG-1 submitted misleading. COMPLAINTS DISCUSSED IN MEETING HELD ON 19.06.2017 Sr. No. Complaint No. Department Remarks 1 2017/042230 and 2016/039013](https://reader033.vdocument.in/reader033/viewer/2022042623/5fafb5aaa1ec102788525b18/html5/thumbnails/13.jpg)
26-Sep-2017 C.M. Grievances Cell 26-Sep-2017 13
COMPLAINTS DISCUSSED IN MEETING HELD ON 18.04.2017 Sr. No. Complaint No. Department Remarks
1 2016/035822 School Education Complaint of corruption. No progress even after previous meeting complaint against principal. Supdt, HRG-1 submitted misleading.
COMPLAINTS DISCUSSED IN MEETING HELD ON 19.06.2017 Sr. No. Complaint No. Department Remarks
1 2017/042230 and 2016/039013
Cooperation The executive of some society were held guilty of embezzlement and the inquiry officer recommended action against them. But on clarification the department submitted that matter has been compromised. In the last meeting the department promised that they get the FIR registered within a weeks time.
2 2015/95556, 2016/033911, 2016/021118
Cooperation The delinquent held guilty by the inquiry officer but till date no action has been taken by the department.
3 2015/00321 Cooperation RCS is the previous meeting averted that the file of the present matter is pending in the office of APSCM. Matter of corruption and in which the inquiry officer has recommended vigilance inquiry.
![Page 14: CM WINDOW HARYANA...principal. Supdt, HRG-1 submitted misleading. COMPLAINTS DISCUSSED IN MEETING HELD ON 19.06.2017 Sr. No. Complaint No. Department Remarks 1 2017/042230 and 2016/039013](https://reader033.vdocument.in/reader033/viewer/2022042623/5fafb5aaa1ec102788525b18/html5/thumbnails/14.jpg)
26-Sep-2017 C.M. Grievances Cell 26-Sep-2017 14
COMPLAINTS DISCUSSED IN MEETING HELD ON 19.06.2017
Sr. No. Complaint No. Department Remarks
1 2016/101612 Excise and Taxation No inquiry till date has been conducted by the department. Last report was uploaded in april 2017.
2 2017/057371 Health It was specifically mentioned in the comments that the matter was pending with Admn. Secy. But it was down marked to the director. Pharmacy council.
![Page 15: CM WINDOW HARYANA...principal. Supdt, HRG-1 submitted misleading. COMPLAINTS DISCUSSED IN MEETING HELD ON 19.06.2017 Sr. No. Complaint No. Department Remarks 1 2017/042230 and 2016/039013](https://reader033.vdocument.in/reader033/viewer/2022042623/5fafb5aaa1ec102788525b18/html5/thumbnails/15.jpg)
CLASSIFICATION OF DEFECTS IN ATR’S RECEIVED
• Disposal on Interim reply. • Incomplete and vague replies. • Disposed off citing non availability of record or persons
or officers or complainant or the delinquent. • Non joining of the complainant • No action even then disposed off. • Wrong attachments / incorrect details or attachments /
Absence of attachments mentioned to or referred to in the reply.
• Delinquent found guilty yet no action. • Overdue without any reason. • Enquiry marked to the same official against whom the
complaint was made.
15 C.M. Grievances Cell 26-Sep-2017 26-Sep-2017
![Page 16: CM WINDOW HARYANA...principal. Supdt, HRG-1 submitted misleading. COMPLAINTS DISCUSSED IN MEETING HELD ON 19.06.2017 Sr. No. Complaint No. Department Remarks 1 2017/042230 and 2016/039013](https://reader033.vdocument.in/reader033/viewer/2022042623/5fafb5aaa1ec102788525b18/html5/thumbnails/16.jpg)
26-Sep-2017 C.M. Grievances Cell 26-Sep-2017 16
Cooperation Complaint of some society and officer bearers of society were held guilty in year 2015. Thereafter no action has been taken.
![Page 17: CM WINDOW HARYANA...principal. Supdt, HRG-1 submitted misleading. COMPLAINTS DISCUSSED IN MEETING HELD ON 19.06.2017 Sr. No. Complaint No. Department Remarks 1 2017/042230 and 2016/039013](https://reader033.vdocument.in/reader033/viewer/2022042623/5fafb5aaa1ec102788525b18/html5/thumbnails/17.jpg)
26-Sep-2017 C.M. Grievances Cell 26-Sep-2017 17
Funds siphoned off. FIR registered just for the namesake further no recovery proceedings initiated.
![Page 18: CM WINDOW HARYANA...principal. Supdt, HRG-1 submitted misleading. COMPLAINTS DISCUSSED IN MEETING HELD ON 19.06.2017 Sr. No. Complaint No. Department Remarks 1 2017/042230 and 2016/039013](https://reader033.vdocument.in/reader033/viewer/2022042623/5fafb5aaa1ec102788525b18/html5/thumbnails/18.jpg)
26-Sep-2017 C.M. Grievances Cell 26-Sep-2017 18
Misleading reply.
![Page 19: CM WINDOW HARYANA...principal. Supdt, HRG-1 submitted misleading. COMPLAINTS DISCUSSED IN MEETING HELD ON 19.06.2017 Sr. No. Complaint No. Department Remarks 1 2017/042230 and 2016/039013](https://reader033.vdocument.in/reader033/viewer/2022042623/5fafb5aaa1ec102788525b18/html5/thumbnails/19.jpg)
C.M. Grievances Cell 26-Sep-2017 19 26-Sep-2017
045870/2016 E&T Complaint of corruption yet to inquired. Pending snce july 2017
![Page 20: CM WINDOW HARYANA...principal. Supdt, HRG-1 submitted misleading. COMPLAINTS DISCUSSED IN MEETING HELD ON 19.06.2017 Sr. No. Complaint No. Department Remarks 1 2017/042230 and 2016/039013](https://reader033.vdocument.in/reader033/viewer/2022042623/5fafb5aaa1ec102788525b18/html5/thumbnails/20.jpg)
C.M. Grievances Cell 26-Sep-2017 20 26-Sep-2017
Complaint of corruption. Inquiry ending since 2016.
![Page 21: CM WINDOW HARYANA...principal. Supdt, HRG-1 submitted misleading. COMPLAINTS DISCUSSED IN MEETING HELD ON 19.06.2017 Sr. No. Complaint No. Department Remarks 1 2017/042230 and 2016/039013](https://reader033.vdocument.in/reader033/viewer/2022042623/5fafb5aaa1ec102788525b18/html5/thumbnails/21.jpg)
C.M. Grievances Cell 26-Sep-2017 21 26-Sep-2017
Complaint against some builder. Evasion of taxes.
![Page 22: CM WINDOW HARYANA...principal. Supdt, HRG-1 submitted misleading. COMPLAINTS DISCUSSED IN MEETING HELD ON 19.06.2017 Sr. No. Complaint No. Department Remarks 1 2017/042230 and 2016/039013](https://reader033.vdocument.in/reader033/viewer/2022042623/5fafb5aaa1ec102788525b18/html5/thumbnails/22.jpg)
26-Sep-2017 C.M. Grievances Cell 26-Sep-2017 22
Health Report submitted by department is highly unsatisfactory.
![Page 23: CM WINDOW HARYANA...principal. Supdt, HRG-1 submitted misleading. COMPLAINTS DISCUSSED IN MEETING HELD ON 19.06.2017 Sr. No. Complaint No. Department Remarks 1 2017/042230 and 2016/039013](https://reader033.vdocument.in/reader033/viewer/2022042623/5fafb5aaa1ec102788525b18/html5/thumbnails/23.jpg)
C.M. Grievances Cell 26-Sep-2017 23 26-Sep-2017
Health Complaint against some offcial. Inquiry was conducted but inquiry report submitted was inconclusive. Earlier this matter was included in the PPT and department was asked to take to action against DAO. But department didt do anything.
![Page 24: CM WINDOW HARYANA...principal. Supdt, HRG-1 submitted misleading. COMPLAINTS DISCUSSED IN MEETING HELD ON 19.06.2017 Sr. No. Complaint No. Department Remarks 1 2017/042230 and 2016/039013](https://reader033.vdocument.in/reader033/viewer/2022042623/5fafb5aaa1ec102788525b18/html5/thumbnails/24.jpg)
26-Sep-2017 C.M. Grievances Cell 26-Sep-2017 24
110811/2016 Pending with the Adm. Secretary since Aug. 2016
![Page 25: CM WINDOW HARYANA...principal. Supdt, HRG-1 submitted misleading. COMPLAINTS DISCUSSED IN MEETING HELD ON 19.06.2017 Sr. No. Complaint No. Department Remarks 1 2017/042230 and 2016/039013](https://reader033.vdocument.in/reader033/viewer/2022042623/5fafb5aaa1ec102788525b18/html5/thumbnails/25.jpg)
C.M. Grievances Cell 26-Sep-2017 25 26-Sep-2017
Health Pending since june 2015
![Page 26: CM WINDOW HARYANA...principal. Supdt, HRG-1 submitted misleading. COMPLAINTS DISCUSSED IN MEETING HELD ON 19.06.2017 Sr. No. Complaint No. Department Remarks 1 2017/042230 and 2016/039013](https://reader033.vdocument.in/reader033/viewer/2022042623/5fafb5aaa1ec102788525b18/html5/thumbnails/26.jpg)
26-Sep-2017 C.M. Grievances Cell 26-Sep-2017 26
17/052010 Complainant wants to get the certificate corrected.
![Page 27: CM WINDOW HARYANA...principal. Supdt, HRG-1 submitted misleading. COMPLAINTS DISCUSSED IN MEETING HELD ON 19.06.2017 Sr. No. Complaint No. Department Remarks 1 2017/042230 and 2016/039013](https://reader033.vdocument.in/reader033/viewer/2022042623/5fafb5aaa1ec102788525b18/html5/thumbnails/27.jpg)
26-Sep-2017 C.M. Grievances Cell 26-Sep-2017 27
46352/2015 Interim reply.
![Page 28: CM WINDOW HARYANA...principal. Supdt, HRG-1 submitted misleading. COMPLAINTS DISCUSSED IN MEETING HELD ON 19.06.2017 Sr. No. Complaint No. Department Remarks 1 2017/042230 and 2016/039013](https://reader033.vdocument.in/reader033/viewer/2022042623/5fafb5aaa1ec102788525b18/html5/thumbnails/28.jpg)
26-Sep-2017 C.M. Grievances Cell 26-Sep-2017 28
006189/2017 Principal was held guilty but no action has been taken. DEO is saving the skin of delinquent.
![Page 29: CM WINDOW HARYANA...principal. Supdt, HRG-1 submitted misleading. COMPLAINTS DISCUSSED IN MEETING HELD ON 19.06.2017 Sr. No. Complaint No. Department Remarks 1 2017/042230 and 2016/039013](https://reader033.vdocument.in/reader033/viewer/2022042623/5fafb5aaa1ec102788525b18/html5/thumbnails/29.jpg)
Thanks
29 C.M. Grievances Cell 26-Sep-2017 26-Sep-2017