Download - Communication and feedback in business
Communication & Feedback In business
Creator : Robin-Farjad
Importance Of communication
Features of effective communication
Understood by the receiver Sent via appropriate channel Exchanged at the appropriate time As detail as appropriate
Barriers to the effective communication Information overload Inappropriate Language Deliberate distortion Lack of time Conflict Fears
Consequences of Ineffective communication De-motivated staffs Poor decision Making due to insufficient info Ideas are not being shared Individual social needs not being met
How to destroy these barriers ?
Methods of Communication
Verbal Written Visual Body language Mixed Communication
What is the best way of communicating the ideas ?
Wheel
Centralized Information System
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Chain
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Y:
Decentralized Communication Patterns : Circle
Decentralized Communication Patterns :
Feedback In business
Passive, Aggressive, Assertive
PassivePassive/AggressiveAggressive Assertive
Thank You