Community College Futures Community College Futures AssemblyAssembly
Anita Brackin, Industrial Coordinator
Tom Floria, Director
Arkansas Northeastern College
The Solutions Group
The Substantive QuestionThe Substantive Question
Should public community colleges form alliances with for-profit career colleges?
No, No, No, No, No, Well Maybe!
We use for-profit materials– For Support– Course Development
The Solutions Group
The Substantive QuestionThe Substantive Question
We believe part of the CC’s mission is to be proactive in providing meaningful information and solutions to their area.– Our presentation will illuminate our belief why
community colleges best serve B & I.– For-profit career colleges cannot serve two
facets of each organization’s unique situation. Real time subject matter experts Course adaptation to clients unique needs
The Solutions Group
The Substantive QuestionThe Substantive Question
We believe TYC’s need to be active in market development, but don’t need a marketing department.
We believe TYC’s can develop an alternate source of revenue.
We believe that professional training and support in the private sector can achieve synergy with the mission of the two-year institution.
The Solutions Group
The Substantive QuestionThe Substantive Question
When we are done we hope we have:– Given you insight into our answer to the substantive
question we started with.– Piqued your interest in looking at opportunities in your
area.– Demonstrated that we do not have to throw money at a
problem to solve it.– How we made use of local resources to overcome
certain obstacles.
The Solutions Group
Flexing, Incentive Flexing, Incentive & Financial Reward& Financial Reward
Educational Innovation
in the Delta
The Solutions Group
We want to introduce you to:
The Solutions Group
Arkansas Northeastern CollegeArkansas Northeastern CollegeLocation: Blytheville, AR
The Solutions Group
Arkansas Northeastern Arkansas Northeastern CollegeCollege
Enrollment about 1800Serves Northeastern Arkansas, Southeast
Missouri, and part of Western Tennessee.Location is part of the Mississippi DeltaThe county has one of the larger industrial
bases in the state, numbering 10,000.Traditional students typically transfer to
Arkansas State University
The Solutions Group
The Solutions Group
The Solutions GroupThe Solutions Group
Division of the Technical Programs and Training Department.
The Solutions Group
The Solutions GroupThe Solutions Group
MISSION STATEMENT
OUR GOAL IS TO SERVE CUSTOMERS BY BEING THE HIGHEST QUALITY, BEST VALUE, MOST INNOVATIVE, MOST FLEXIBLE, MOST RESPONSIVE TRAINING PROVIDER IN THIS REGION. OUR PROGRAMS SUPPORT THE MISSION OF ARKANSAS NORTHEASTERN COLLEGE
The Solutions Group
The Solutions GroupThe Solutions Group
OUR MOTTO
Anybody, Anywhere, Anytime!
The Solutions Group
The Solutions GroupThe Solutions Group
In 1992 a decision was made to take a more aggressive approach to B & I Training
Early attempts centered around open enrollment seminars.
1995 leads to the development of capacity to provide training.
Instructors are hired and the incentive program makes its beginning.
The Solutions Group
The Solutions GroupThe Solutions Group
Our motto evolves– The development of an On-Site University in
conjunction with Southwire Specialty Products in Osceola, AR. – Customized Training –
– Training took place in the plant.
– Mobile Training –– Some training even took place a 1 AM
– Training on the clients schedule –
= ANYBODY, ANYWHERE, ANYTIME
The Solutions Group
The Solutions GroupThe Solutions GroupWe have a strong customer service vision that
is part of our instructor’s philosophy.Our instructors visit clients prior to any
training and make sure the needs of the client are taken into account.
We challenge our clients to develop a measurable standard of successful training.
We guarantee our work, “If you are dissatisfied with our training effort, don’t pay us.”
The Solutions Group
Today’s MissionToday’s Mission
We want to tell you a story: about a challenge
the evolution to the solution
some successes and outcomes
and some lessons learned.
The Solutions Group
BackgroundBackground
Nucor Corporation opens two plants in Mississippi County, Nucor Steel & Nucor-Yamato.
3 Million Tons of steel, annual production.Combined 1250 employeesProduction runs 24/7 year round and shifts
are 12hrs on/12hrs off, with a 4 on/4 off day to night rotation.
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Example of Flex Schedule for a MonthCrew A
Crew B
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The Solutions Group
BackgroundBackground
Initial effort with Nucor plants was a bust– Employees worked varying schedules– ANC used adjunct instructors resulting in
limited instructor availability– Classes were not developed with work
application in mind.
The Solutions Group
The Flex ScheduleThe Flex Schedule
First tried in early 1998 with Terra Nitrogen– Classes lasted about one year and stopped.
Lessons learned – – Too few employees to draw from– Traditional tuition reimbursement meant
traditional class loading cutoffs, (10)– The company fell on hard financial times and
abandoned the program.
The Solutions Group
The Flex ScheduleThe Flex Schedule
IPSCO Tubular came to our area in the summer of 1998.– Had a Steel Technology Degree with Eastern
Iowa Community College– After discussions with area industry the degree
was modified to fit and application made to the state Department of Higher Ed.
– This curriculum is the degree being offered on the Flex Schedule at this time.
The Solutions Group
Steel Industry TechnologySteel Industry Technology
Total Credit Hours 64– General Education Core 18 Hrs– Division Requirements 15 Hrs– Major Requirements 31 Hrs
The Solutions Group
Keith PrevostKeith PrevostController, Nucor-Yamato SteelController, Nucor-Yamato Steel
The Solutions Group
So What’s Unique?So What’s Unique?
Each class has two sections, the sections are taught in a lock step method so students could attend either section.
Approximately eight classes are offered everyday to meet the varying degree completion requirements for each student.
The Solutions Group
Student TestimonialStudent Testimonial
The Solutions Group
13-Jan Thu 17-Jan Mon21-Jan Fri 26-Jan Tue 8:00-11:00 Basic Electricity II29-Jan Sat 3-Feb Wed 12:00-3:00 Business Communication6-Feb Sun 11-Feb Thu 12:00-3:00 Mechanical Drives14-Feb Mon 19-Feb Fri 6:00-9:00 Metallurgy of Steel Making22-Feb Tue 27-Feb Sat2-Mar Wed 7-Mar Sun10-Mar Thu 15-Mar Mon Gen Ed Classes18-Mar Fri 23-Mar Tue 3:00-6:00 Botany/Botany Lab26-Mar Sat 31-Mar Wed 3:00-6:00 English Comp II3-Apr Sun 8-Apr Thu 5:15-9:00 Math11-Apr Mon 16-Apr Fri 6:00-9:00 Fitness for Life19-Apr Tue 24-Apr Sat27-Apr Wed 1-May Sun5-May Thu 9-May Mon
FLEX SCHEDULESpring 2005
Section 1 Section 2 Tentative Course Listing
Beginning January 13 or January 17CLASSES MEET EVERY 8TH DAY
Shifts A/C Shifts B/D
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Second Day OffFlex Class C/D
Second Day OffFlex Class C/D
Second Day OffFlex Class C/D
Second Day OffFlex Class C/D
Second Day OffFlex Class A/B
Second Day OffFlex Class A/B
Second Day OffFlex Class A/B
Second Day OffFlex Class A/B
The Solutions Group
So What Else Is Unique?So What Else Is Unique?
SIT classes offered on the “Flex” schedule are considered custom and billed on a per hour basis rather than tuition.
The Nucor plants pick up all textbook and class costs.
Costs of the class are pro-rated between the companies based on attendance.
The Solutions Group
Company Participation in FlexCompany Participation in Flex
Fall 2004 Flex– Nucor Steel 58– NYS 27– Maverick 3– METCO
1– PACO 1
Total 90No. of Classes 7
Spring 2005 Flex– Nucor Steel 29– NYS 29– CYRO 1– Maverick 1– METCO
1
Total 61No. of Classes 8
The Solutions Group
Student TestimonialStudent Testimonial
The Solutions Group
People Are People Are Our ResourceOur Resource
The Solutions Group
Incentive ContractsIncentive Contracts
Stated simply, any half- or full-time non-credit, non-traditional instructional position responsible for the delivery of business and industry training will be offered a contract which contains the incentive provisions. These provisions essentially provide that any net revenue generated by a particular instructor beyond that instructor’s base salary and fringe will be shared with that instructor in the following ratio:
33.3% to instructor and 66.7% to College
The Solutions Group
Incentive PhilosophyIncentive PhilosophyThese instructors will also be asked to generate a
minimum of 60% salary and fringe in their first year and 75% in any subsequent years under this plan.
Contract continuation is contingent upon revenue generation. Failure to achieve contract coverage above may mean program and position elimination.
Current Year Incentive Payout $7600.
The Solutions Group
An Alternate Source of An Alternate Source of IncomeIncome
TSG is a division of ANC We, however, run like a business.
– Create financial reporting documents– Create performance measures
Have a financial philosophy– Instructors are to pay for themselves, including fringe
benefits.– College will pay for support costs and operating
expenses
The Solutions Group
Current Financial PictureCurrent Financial Picture
Income
ANC Contribution $ 69,050
Instruction $147,911
Other Income $ 10,376
Total Income $227,337
The Solutions Group
Current Financial PictureCurrent Financial Picture
Expenses
Salary $131,007
Operating Expenses $ 30,856
Total Expenses $161,863
Overall Total $ 65,474
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The Solutions GroupMonthly Hour Performance
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PartnershipsPartnerships
Students began to ask about a 4-year degree. Arkansas State University is now holding one
class on the “Flex” schedule that allows students to work on a BS in Industrial Technology.
University of Arkansas recently began offering its multi-media Masters in Operations Management on the “Flex.”
The Solutions Group
PartnershipsPartnershipsStudents can now:
– Gain an Associates Degree in Steel Industry Technology. (ANC)
– Earn their 4-year Bachelor’s degree in Industrial Technology. (ASU)
– Go on for their Masters in Operations Management. (U of A)
Never leave the campus of ANC.
The Solutions Group
Results!Results!Since 1999, 1695 enrollments in “Flex”
classes26 have completed their 2-Year Associates
degree8 have completed the 4-Year BS degree3 have completed the MS degree at UACurrently there are 109 seats enrolled in 8
“Flex” schedule classes = 13 per class.
The Solutions Group
The Flex OutlookThe Flex Outlook
Nucor turnover is extremely low.Nucor focuses on employee educational
initiative as one key for promotion.Employees are highly compensated but
have a demanding work environment.Some students look for an alternative when
they can no longer stand the pace.
The Solutions Group
Success Breeds SuccessSuccess Breeds Success
Con-Agra (400 employees)– Maintenance Technician Program
Upgrade and Reward Runs into 2008 4 hours per week of class, 6 hours of instruction to
accommodate shifts work.
– Improved morale– Improved productivity and decreased machine
downtime.
The Solutions Group
Success Breeds SuccessSuccess Breeds Success
Maverick Tube (1100 employees)– Maintenance Upgrade Program– 43 Maintenance Technicians working 24/7– Same format as Nucor “Flex” schedule– Different days of the week– Not necessarily degree oriented.
The Solutions Group
The OutlookThe Outlook
The I-55 corridor north of Memphis is ripe for large automotive expansion.– It has already begun.
New automotive Tier 1 plant that will employee 500 uses TSG exclusively.
More and more firms in our area see training as a viable investment with TSG working with the firm to determine a real value added assessment.
The Solutions Group
The OutlookThe Outlook
TSG is achieving partnership with their clients:– Conduct Process Management Safety consulting
service for a food processor.– Consult with senior plant management on an BARS
Employee Evaluation system.– Rewrite job descriptions for one firm to improve legal
compliance issues.– Provide an 8-hour Annual Safety Review for all
employees of a steel firm.
The Solutions Group
The OutlookThe OutlookRegional Skills Training Center (RSTC)
– Open entry, open exit, and no classes– Training is delivered in small segments– Self-paced training– Focus on skill development– Open twelve hours a day, four days a week to
meet student needs.– Cognitive & hands on demonstration of skill
The Solutions Group
Substantive Question Substantive Question ReprisedReprised
Our commitment is to serve as a one-stop provider for our clients.
Our unique insight into area business and industry allows us to develop programs utilizing many resources, including course material developed by For-Profit Career Colleges.
For-Profit Career Colleges provide relatively inflexible career curriculum
We have the ability to modify curriculum to fulfill both employee and employer requirements.
The Solutions Group
SummarySummary
We focus on customer serviceWe want to be a multi-dimensional provider
of service, not just trainingWe have built trust with our clientsTSG is a source of community prideWe continue to evolve