Download - Compass Presentation
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Navigational Tools for LEADERS
The Most Successful Companies
Invest in Their People
The Compass Series
2010 © Copyright Tools 2 Succeed, Inc.
Presentation Outline
About Tools 2 Succeed
The Compass Series
Workshop Topics
Benefits
Methodology
Features
Schedule
Services We Offer
Employee Development Training
Management Consulting
Leadership Coaching
Outplacement/Career Services
DiSC® Behavioral Assessments
Employee and Customer Satisfaction Surveys
Business & Technical e-Learning by MindLeaders
Workshops & e-Learning for HRCI recertification credit
2010 © Copyright Tools 2 Succeed, Inc.
About Sheryl Tuchman
Founder and CEO of Tools 2 Succeed, Inc.
Certified Professional Coach
Certified to provide high-performance training
Lifetime State of California Multiple Subjects credential
25+ years business and management experience
Passionate about helping people and organizations to succeed
The Compass Series
Jan: Positive Attitude
Feb: Teamwork
Mar: Building Trust
Apr: Communication
May: Managing Change
Jun: Supervisory Skills
Jul: Conflict Management
Aug: Performance Expectations
Sep: Feedback
Oct: Customer Focus
Nov: Empowering Others
Dec: Setting Goals
This public workshop program has been approved for39.0 (General) recertification credit hours toward PHR,SPHR and GPHR recertification through the HRCertification Institute.
"The use of this seal is not an endorsement by the HRCertification Institute of the quality of the program. It meansthat this program has met the HR Certification Institute’scriteria to be pre-approved for recertification credit."
12 Half-Day Workshops
2010 © Copyright Tools 2 Succeed, Inc.
Compass Series Benefits
Improve financial results by:
Turning supervisors and managers into leaders
Building a culture of commitment and
collaboration
Exploring ways to truly partner with customers
Increasing productivity
Reducing turnover
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Increase Productivity
NY research firm Basex found that office distractions account for
2.1 hours per day for the average worker
Assume average manager earns $60K annually.
Lost annual productivity would be approximately $15K.
Time Management workshop helps to increase productivity.
Even reducing distractions by 20 min/day will pay for the series!
2010 © Copyright Tools 2 Succeed, Inc.
Reduce Turnover
*Turnover costs can reach 150% of employee’s annual compensation.
Assume average employee salary is $50,000 annually.
Cost of turnover can reach $75,000 per employee who leaves.
For a company of 100 employees with a 10% annual rate of turnover,
annual turnover cost can reach $750,000.
Additional costs difficult to measure may include:
– customer service disruption, emotional costs, loss of morale,
burnout/absenteeism, loss of experience, continuity, “corporate memory”.
A major benefit of The Compass Series is reduced turnover.
Retain just 1 employee and you’ve paid for the series 30 times over!
*Bliss, W. Cost of Employee Turnover. Small Business Advisor; Branham, L. Keeping the People Who Keep You in Business: 24 Ways to Hang on to Your Most Valuable Talent . (AMACOM).
2010 © Copyright Tools 2 Succeed, Inc.
Compass Methodology
• Emphasis on skills rather than theory
• High-Performance Concepts
• Engagement: Fun & Interactive
• “Spaced-Repetition” Learning
HIGH-PERFORMANCE ORGANIZATION TRADITIONAL ORGANIZATION
Customer-focused. Internally focused.
Decentralized structure with autonomous, self-
regulating work units.
Centralized and bureaucratic structure.
Planning and coordination done by work teams. Planning and coordination by management.
Jobs are broadly defined. Employees possess
multiple skills.
Specialization and narrowly defined jobs.
There may be many ways to achieve same level of
performance.
Standardization of performance. One single
best way to do a job.
Minimum of rules. Values and common sense
govern behavior.
Uniform, strictly-enforced policies. “Do things
by the book”.
Department boundaries determined by task inter-
relationship (product- or process-focused).
Dept. boundaries determined by similarity of
function (Engineering, Manufacturing, etc.)
Training focuses on total employee development
(e.g. business understanding, teamwork, etc.)
Training focuses on technical skills.
Rewards based on effectiveness of team. Rewards based on individual performance.
Employees viewed as partners. Employees viewed as tools of management.
Quality of life of employees is imperative to
organization.
Alienated and unhappy employees accepted
as given.
“People feel and act like partners in the business”
2010 © Copyright Tools 2 Succeed, Inc.
2010 © Copyright Tools 2 Succeed, Inc.
High Performance Excellent performance results
Growth from new business opportunities
Excellent processes, structure, & systems aligned to strategy
High involvement & empowerment of people
Respect for people is a part of the culture
Good communication and information sharing
Stability Consistent performance results
Basic processes, structure, systems in place
Adequate resources in place
Some clarity of goals and direction
Consistency of priorities
Well-defined policies & proceduresChaos
Inconsistent results
Crisis & short term focus
Shifting priorities, lack of clear direction and goals
Processes, structures, and systems not in place
Unclear policies & procedures
Lack of teamwork
Inadequate people & resources
Where
Do YOU
Place
Your
Team or
Organization?
Stages of Organizational Development
2010 © Copyright Tools 2 Succeed, Inc.
Compass Series Features
Proven Materials
Accountability Partners
Performance Plans
Workplace Assignments
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Compass Series Materials
Compass Series Binder with 12 Professional Workbooks
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Accountability Partners
Participants choose Accountability Partners.
They share their goals and progress.
Questions are provided to discuss between
workshops.
Participants share their experiences at the
next workshop.
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Performance Plans
• Participants set “SMART” goals at each workshop:
Specific
Measurable
Achievable
Realistic
Time-Bound
• Goals and progress are shared with Accountability Partner.
• May also be shared with supervisor, team, class.
Monthly Public Workshop Schedule
Southern California
8:45 AM to 12:30 PM:
Woodland Hills: 2nd Wednesday
Torrance: 3rd Wednesday
2010 © Copyright Tools 2 Succeed, Inc.
Customized In-House Training Also Available
Series is continuous. Participants may join at any time.
2010 © Copyright Tools 2 Succeed, Inc.
Additional In-House Training Programs
Mandatory Calif AB 1825 Sexual Harassment Training
Personal Effectiveness
• Customer Service
• Diversity
• Emotional Intelligence: A Plan for Personal Success
• Positive Impact
• Speaking for a Lasting Impression
• The Trust Factor
Leadership Development
• High-Payoff Hiring
• Performance Appraisals
2010 © Copyright Tools 2 Succeed, Inc.
Additional In-House Training Programs
High Performance
• Assessing Your Organization for High Performance
• Developing a High Performance Strategy
• Principles of High Performance
• Skills for High Performance Teamwork
• High Performance Leadership
• Developing High Performance Teams
Sales
• Core Skills: Building a Strong Foundation
• Principles of Partnership Selling
• Empowering Sales Performance
• 7 Powers of Persuasion
2010 © Copyright Tools 2 Succeed, Inc.
Contact Us
Sheryl Tuchman, CEO
Tools 2 Succeed, Inc.
(888) 9-MAXIMIZE
(818) 581-4888 x1
www.Tools2Succeed.com