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CompTIA PK0-003 Exam

Number: PK0-003Passing Score: 710Time Limit: 120 minFile Version: 1.0

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CompTIA PK0-003

CompTIA Project+

Version: 7.0CompTIA PK0-003 Exam

Topic 1, Volume A

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Exam A

QUESTION 1Which of the following MUST be clearly defined in a project charter?

A. QualityB. ScopeC. Action itemsD. WBS

Correct Answer: BSection: (none)Explanation

Explanation/Reference:Explanation:

QUESTION 2Which of the following is the MAIN difference between an open-ended and a close-ended problem statement?

A. An open-ended problem statement leads to multiple solutions, while a close-ended one has limited solutions.B. An open-ended problem statement has a low success rate, whilea close-ended problem statementhas a high success rate.C. In open-ended problem statements, well defined resources cannot be allocated to the project, while a close-ended one allows for defined resources.D. An open-ended problem statement expands the scope of the project, while a close-ended one keeps the project in scope.

Correct Answer: ASection: (none)Explanation

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QUESTION 3A project team member, Joe, has completed his project work. Although the project is not completed yet, Joe has been assigned by the PMO director to a newproject. Which of the following describes the organization structure Joe works in?

A. FunctionalB. MatrixC. Project based

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D. Strong Matrix

Correct Answer: CSection: (none)Explanation

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QUESTION 4Which of the following is used to provide a functional description of the efforts which are required in order to accomplish a task?

A. Gantt chartB. PERTC. GERTD. WBS dictionary

Correct Answer: DSection: (none)Explanation

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QUESTION 5A project manager is entering the list of a project's activities with their estimated begin and end time to visualize which activities overlap and when the project isscheduled to end. Which of the following is the project manager building?

A. Gantt chartB. Work Breakdown StructureC. Critical PathD. PERT chart

Correct Answer: ASection: (none)Explanation

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QUESTION 6The project manager is sequencing a set of activities. They discover that some of the activities may or may not occur based on the outcome of other activities.Which of the following is BEST suited in this situation to show the activities' logical relationship?

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A. GanttB. ADMC. CCBD. CCM

Correct Answer: BSection: (none)Explanation

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QUESTION 7Which of the following is the MAIN difference between bottom up and top down cost estimation?

A. Bottom up leads to a more accurate cost estimate than top down because it is performed by subject matter expertsB. Top down leads to a more accurate cost estimate because it is performed by upper management with direct access to budget informationC. Bottom up leads to a less accurate cost estimate because it is breaks down the task into smaller subtasks where some tasks may not have a costD. Both top down and bottom up are equally accurate estimation of a project's total cost because they both refer to resources assigned by the project sponsor

Correct Answer: ASection: (none)Explanation

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QUESTION 8Which of the following purchasing processes should a project team use to ensure that the work will be done per company specifications, while selecting the overallcheapest provider?

A. RFIB. RFPC. RFCD. RFQ

Correct Answer: BSection: (none)Explanation

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QUESTION 9One of the MAIN purposes of a kick-off meeting is to:

A. Assign and review roles and responsibilities to the project team.B. Allow the project sponsor to introduce the project manager to the team.C. Review the project definition document and make the appropriate changes.D. Ensure project team members communicate amongst each others.

Correct Answer: ASection: (none)Explanation

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QUESTION 10After the ground breaking at a new construction site, the pile driving operation comes to a full stop due to the nature of the terrain. Which of the following is MOSTlikely to occur?

A. The project communication plan must be updated and a stakeholder meeting must be scheduled.B. The project manager must manage the new issue as the project schedule could be delayed.C. The project manager must implement conflict resolution and review the resource requirement.

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D. The project scope statement must be reviewed and the project manager must prepare a performance report.

Correct Answer: BSection: (none)Explanation

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QUESTION 11A new software solution is being deployed. The customer realizes that an important piece of the software must be purchased in order for the project to besuccessful. Which of the following is TRUE about this scenario?

A. The new piece of software will most likely expand the scope of the project therefore a new scope statement must be written.B. The current project must be completed and a new project can be started to implement the additional software.C. Quality management metrics are affected therefore the project manager should review the quality of the project.D. Project schedule may be affected and the project manager must follow the change control process.

Correct Answer: DSection: (none)Explanation

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QUESTION 12While performing a scheduled walkthrough at a construction site, the customer points out a discrepancy. Which of the following is the FIRST step that should betaken before submitting a change control form?

A. Consult the project sponsorB. Identify the changeC. Perform a feasibility studyD. Perform impact analysis

Correct Answer: BSection: (none)Explanation

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Explanation:

QUESTION 13A project team member has identified a required change to one of their assigned tasks. The change would alter the order in which other tasks must be completed.Which of the following should be done NEXT?

A. Implement the changeB. Update the change registryC. Document the changeD. Perform an impact analysis

Correct Answer: DSection: (none)Explanation

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QUESTION 14Which of the following should be used when determining the details of a project component or scope entry?

A. WBS DictionaryB. Project Management PlanC. Work Breakdown StructureD. Project Charter

Correct Answer: ASection: (none)Explanation

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QUESTION 15During the course of a project, key stakeholders have requested new requirements after the business requirements document has already been signed off. Whichof the following should have been performed earlier in the project in order to deal with this situation?

A. Ensure that stakeholders understand that once requirements are approved the scope cannot be changed.B. Develop a clear communications flow between the project and business stakeholders.

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C. Perform multiple rounds of requirements solicitation before permanently locking down the scope.D. Agree on a process to deal with project change requests.

Correct Answer: DSection: (none)Explanation

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QUESTION 16Which of the following scheduling algorithms establishes floats, durations, and paths between work schedule activities?

A. AONB. PERTC. CPMD. GERT

Correct Answer: CSection: (none)Explanation

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QUESTION 17A draft structure for a risk tracking sheet has been provided below:

1. Risk identifier

2. Risk status

3. Risk description

4. Mitigation steps

5. Mitigation status

Which of the following should be ADDED to the risk tracking sheet?

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A. Risk ratingB. Stakeholder risk toleranceC. Revised project scheduleD. Risk matrix

Correct Answer: ASection: (none)Explanation

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QUESTION 18Which of the following is BEST suited for assigning resources to WBS tasks?

A. WBS defines functional teams which should then be mapped to project scope itemsB. WBS contains the project schedule which should be used to determine timing of when to engage functional teamsC. WBS defines the description of the end result delivered by the projectD. WBS defines activities and deliverables that can be mapped to functional teams

Correct Answer: DSection: (none)Explanation

Explanation/Reference:Explanation:

QUESTION 19Which of the following can be used as a quality metric when performing quality planning?

A. Quality controlB. Cost benefit analysisC. Perform preventative actionsD. Quality assurance

Correct Answer: BSection: (none)Explanation

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Explanation/Reference:Explanation:

QUESTION 20A project team is deciding on whether to "make or buy". As part of the decision-making process, the team decides to request a product update from key productsuppliers. Which of the following should be used to facilitate this?

A. RFQB. RFIC. RFPD. Vendor selection

Correct Answer: BSection: (none)Explanation

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QUESTION 21Which of the following is typically the LAST step when acquiring a product or service from a vendor?

A. Vendor selectionB. Evaluate seller responseC. Contract developmentD. Contract signing

Correct Answer: DSection: (none)Explanation

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QUESTION 22A project is nearing completion. Which of the following tasks is required to ensure continuity after the project closes?

A. Transition ownership to operational team

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B. Extended support delivered by project membersC. Ensure the operation team provides warranty prior to handoverD. Periodic training of project team resources

Correct Answer: ASection: (none)Explanation

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QUESTION 23Two project resources have been involved in several heated arguments based on approaches to meet project requirements. The first resource is convinced thatthe requirement is invalid, whereas the second resource believes that the requirement is valid but should be solved a certain way. As a project manager, which ofthe following is a suitable conflict resolution approach to attempt to remedy the situation?

A. Attempt `smoothing' and `negotiation' techniquesB. Threaten to report both employees to HR due to bullyingC. Make an executive decision as the project managerD. Escalate the matter to the project sponsor

Correct Answer: ASection: (none)Explanation

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QUESTION 24Within a corporation, project managers are assigned people based on defined roles and responsibilities. Project resources are temporarily provided to the projectbut still report the functional managers as well as the project manager. Which of the following styles of management is this also known as?

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A. Projectized managementB. Matrix managementC. Functional managementD. SCRUM / agile

Correct Answer: BSection: (none)Explanation

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QUESTION 25The project manager is trying to determine what to present at a project kick-off meeting. Should a high-level project schedule be included?

A. It depends. Some stakeholders are not technical enough to understand them.B. No. The project is likely to still be in the initiation phase which is too early for a project schedule.C. Yes. Project schedules are required to ensure that stakeholders are bound to the scope.D. Yes. High level project schedules are typically presented at a kick-off meeting.

Correct Answer: DSection: (none)Explanation

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QUESTION 26Senior executives within a company have noticed an increasing number of projects failing to deliver to requirements. Which of the following project governancemethods will help to meet this need?

A. Phase gate approvalB. Project phase transitionC. ISO standards complianceD. Audit trail

Correct Answer: A

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Section: (none)Explanation

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QUESTION 27A key supplier has informed the project manager that there will be a two month delay to fulfill an order. Which component of the project plan is affected and whichof the following actions should be taken?

A. Evaluate the project schedule and raise a project issue.B. Manage project quality and schedule a meeting.C. Implement approved changes by utilizing a change management form.D. Manage scope and consider a project change request.

Correct Answer: ASection: (none)Explanation

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QUESTION 28The project team is geographically split between two time zones. Which of the following should be performed by the project manager?

A. Escalate to the project sponsor with a preference to replace the remote members with local members.B. Set up meeting times that are not necessarily a perfect fit, but are fair to both locations.C. Schedule two separate meetings at the desired local time for the participants.D. Convert traditional meetings into email updates and catch up on an exceptions basis.

Correct Answer: BSection: (none)Explanation

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QUESTION 29Due to external market conditions, the Chief Executive Officer (CEO) has announced a company shift in strategic priorities. As such, more focus will be spent on

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tuning current operational capabilities. Which of the following is the MOST likely outcome of an existing project that is currently in an initiation phase and about toenter stage-gate review and now falls outside of the new strategic priorities?

A. Stage extensionB. Project completionC. Stage completionD. Project cancellation

Correct Answer: DSection: (none)Explanation

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QUESTION 30Which of the following is included in the project charter?

A. Work assignmentsB. Problem statementC. Cost-benefit analysisD. Feasibility assessments

Correct Answer: BSection: (none)Explanation

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QUESTION 31Which of the following BEST describes a functional organization?

A. An organization where each employee reports to a Project Manager, who reports to the next level of management. There are no Department Heads.B. An organization where each employee reports to a Department Head and a Project Manager, splitting their time between department work requirements and

projects.C. An organization where each employee reports to a Department Head, who reports to the next level of management. Departments are managed independently,

and Project Managers are staff who report to the Department Heads.D. An organization where each employee reports to a Department Head, who reports to the next level of management. Departments manage projects

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independently.

Correct Answer: DSection: (none)Explanation

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QUESTION 32Which of the following describes the work package level of a WBS?

A. Project phasesB. Major deliverablesC. The lowest levelD. The project name

Correct Answer: CSection: (none)Explanation

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QUESTION 33A project stakeholder wants to make changes to a project after work on the project has already started. Which of the following should the project manager doFIRST?

A. Assign the request a tracking number and record in change request logB. Recruit new project team members to expedite the change's completion dateC. Perform an analysis on the requested change submitted by the stakeholderD. Submit stakeholder's change request to the change control board

Correct Answer: ASection: (none)Explanation

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QUESTION 34The difference between a risk matrix and a risk register is that:

A. the risk register states the risk owner.B. the risk register contains less information than the risk matrix.C. the risk matrix states the risk owner.D. the risk matrix lists the risk description.

Correct Answer: ASection: (none)Explanation

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QUESTION 35A project team is writing a new customized point of sale software. The software needs to calculate sales tax 100% of the time on all taxable items of a receipt. Thisrequirement should be documented in which of the following?

A. Quality control processB. Quality metricsC. Quality assurance processD. Quality check list

Correct Answer: BSection: (none)Explanation

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QUESTION 36A chart of accounts is included in which of the following plans?

A. Quality managementB. Cost managementC. Risk managementD. Procurement management

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Correct Answer: BSection: (none)Explanation

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QUESTION 37Which of the following are lose-lose conflict resolution techniques?

A. NegotiatingB. CompromiseC. ConfrontingD. Avoiding

Correct Answer: BSection: (none)Explanation

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QUESTION 38Which of the following regarding project documentation can be found in organizational governance documents? (Select TWO).

A. Length of time project documents must be keptB. Rules regarding the usage of documentation version numbersC. Issue management proceduresD. Asset management documentationE. Team member contact information

Correct Answer: ABSection: (none)Explanation

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QUESTION 39A company is replacing their file server with a new one. During the data migration, the old file server experiences critical hardware failure. The data migrationcannot continue until the hardware is replaced. This repair will put the project behind schedule by a week. Which of the following actions should the projectmanager do FIRST?

A. Prepare performance reportB. Manage the issueC. Schedule a meetingD. Update communication plan

Correct Answer: BSection: (none)Explanation

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QUESTION 40Which of the following types of document formally authorizes and defines the scope of a project?

A. A project approvalB. A project charterC. A project deliverableD. A project milestone

Correct Answer: BSection: (none)Explanation

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QUESTION 41Which of the following defines a purpose of a Work Breakdown Structure (WBS)?

A. The WBS helps to specifically identify and organize the scope of the project.B. The WBS allows only one check of the specifics of the deliverables of the project.C. The WBS makes the project deliverables less concise and concrete.D. The WBS combines the project objectives into less specific criteria.

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Correct Answer: ASection: (none)Explanation

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QUESTION 42Which of the following is crucial to scope management?

A. A Work Breakdown Structure dictionaryB. A final statement of project objectivesC. An automated scope management systemD. A formal change management process

Correct Answer: DSection: (none)Explanation

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QUESTION 43Which of the following is indicative of a `finish-to-start' direct relationship in a project schedule?

A. Activity A must end before Activity B can end.B. Activity A must end before Activity B can begin.C. Activity A must begin before Activity B can begin.D. Activity A must begin before Activity B can end.

Correct Answer: BSection: (none)Explanation

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QUESTION 44

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During the project management process, an organization develops a document that details preferred and authorized interactions among project team members,senior management, and other project stakeholders. Which of the following types of documents were developed?

A. Quality management planB. Change control planC. Communications management planD. Risk management plan

Correct Answer: CSection: (none)Explanation

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QUESTION 45Which of the following is a common cause of conflict when dealing with the human resource aspect of project management?

A. Similar personal values among team membersB. Different roles among team membersC. Similar project goals among team membersD. Different work styles among team members

Correct Answer: DSection: (none)Explanation

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QUESTION 46Which of the following conflict resolution techniques involves a solution that partially satisfies all interested parties?

A. ConfrontingB. CompromiseC. AvoidingD. Forcing

Correct Answer: B

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Section: (none)Explanation

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QUESTION 47The project manager of a project that involves a system-wide computer update receives a report that some computers cannot be updated. Which of the following isa BEST practice?

A. Contact the stakeholders in the project to determine the best course of action.B. Complete a project management change form without notifying the sponsor.C. Document the change to the project without informing the stakeholders.D. Perform an impact analysis and contact the project sponsor.

Correct Answer: DSection: (none)Explanation

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QUESTION 48When evaluating project management risks, which of the following methods is being used if risk identification is difficult and time-consuming?

A. Quantitative analysisB. Narrative analysisC. Qualitative analysisD. Probability analysis

Correct Answer: CSection: (none)Explanation

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QUESTION 49Which of the following strategies would be used to reduce the impact of a risk?

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A. Risk mitigationB. Risk avoidanceC. Risk acceptanceD. Risk transfer

Correct Answer: ASection: (none)Explanation

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QUESTION 50An organization has started a project to upgrade all computers in an organization. During the implementation phase of the project, the computer vendor notifies theproject manager that the computer systems are on backorder. The vendor anticipates delivery of the systems within five business days. Which of the followingresource leveling techniques would be MOST appropriate in this scenario?

A. CrashingB. OptimizingC. DelayingD. Fast tracking

Correct Answer: CSection: (none)Explanation

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QUESTION 51A project manager has contracted with a landscaping service to complete the grounds work on a new building. The landscaper provides the project manager withthe following cost estimate:

$150 per hour, estimated time to completion=40 hours

The landscaper has completed 35 hours of work. Which of the following is the Earned Value of this portion of the project?

A. $750

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B. $3000C. $5250D. $6000

Correct Answer: CSection: (none)Explanation

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QUESTION 52Which of the following aspects of project closure deals with the rating of areas of project progress and participation?

A. Weighted scoringB. Facility dispositionC. Performance evaluationsD. Supply disposition

Correct Answer: CSection: (none)Explanation

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QUESTION 53Which of the following types of closure occurs when a project has been delivered to the satisfaction of all parties?

A. Project post mortemB. Project cancellationC. Project phase closureD. Project completion

Correct Answer: DSection: (none)Explanation

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Explanation:

QUESTION 54Which of the following is a component of a performance evaluation for an individual?

A. Resource utilizationB. Role assessmentC. Scope managementD. Variance management

Correct Answer: BSection: (none)Explanation

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QUESTION 55Which of the following activities would be considered a project?

A. Providing on-going support of an organization's software productB. Updating an organization's antivirus softwareC. Directing a team of developers to create a software programD. Any activity with the express purpose of generating revenue

Correct Answer: CSection: (none)Explanation

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QUESTION 56Which of the following components would be included in a project charter? (Select TWO).

A. Communications planB. Key project deliverablesC. Work Breakdown StructureD. High level cost estimates

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E. Specific project milestones

Correct Answer: BDSection: (none)Explanation

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QUESTION 57Which of the following is the primary purpose of a WBS?

A. To track project milestone completionsB. Show project tasks scheduled for a specific time periodC. Decomposition of the project deliverablesD. Assign specific tasks to project team members

Correct Answer: CSection: (none)Explanation

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QUESTION 58A project manager has been asked by a major stakeholder to modify the scope of a project in progress. Which of the following is the best FIRST step?

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A. Assess the impact the change will have on the project.B. Call a meeting and ensure all stakeholders agree to the changes.C. Submit a change request to the PMO.D. Obtain written approval from the project sponsor and make the requested changes.

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Correct Answer: ASection: (none)Explanation

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QUESTION 59A project manager is mapping out a project based upon the dependencies of the project activities. Which of the following would be BEST for this process? (SelectTWO).

A. CPMB. ADMC. PDMD. GanttE. PERT

Correct Answer: BCSection: (none)Explanation

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QUESTION 60Which of the following is a component of a risk management plan?

A. RAMB. RBSC. COQD. KPI

Correct Answer: BSection: (none)Explanation

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QUESTION 61Which of the following would be MOST helpful in creating project roles and resource requirements?

A. Responsibility Assignment MatrixB. Project CharterC. Work Breakdown StructureD. Human Resources Plan

Correct Answer: CSection: (none)Explanation

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QUESTION 62An equipment reseller with limited manufacturing capacity is introducing a new product line that requires a custom fabricated part. Which of the following would bethe FIRST action that should be taken to obtain the custom part?

A. Submit an RFI to a local manufacturing facilityB. Perform a make or buy analysisC. Create an RFP to be sent out to current product vendorsD. Develop detailed drawings and submit to manufacturing for production

Correct Answer: BSection: (none)Explanation

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QUESTION 63Which of the following conflict resolution techniques involves pushing a single viewpoint at the expense of others?

A. SmoothingB. ForcingC. ConfrontingD. Avoiding

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Correct Answer: BSection: (none)Explanation

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QUESTION 64Which of the following is a common cause of resource conflicts?

A. Scope creepB. Multiple start-to-finish dependenciesC. No resource baselineD. Competing demands

Correct Answer: DSection: (none)Explanation

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QUESTION 65Which of the following would be common kick-off meeting activities? (Select TWO).

A. Develop Work Breakdown StructureB. Determine if the project meets organizational goalsC. Create project charterD. Establish project roles and responsibilitiesE. Communicate stakeholder expectations

Correct Answer: DESection: (none)Explanation

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QUESTION 66Which of the following project plan components would include information regarding the management of issues?

A. Project Management PlanB. Human Resources PlanC. Risk Management PlanD. Scope Management Plan

Correct Answer: ASection: (none)Explanation

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QUESTION 67Which of the following is an acknowledgement that risks may occur, but a response is in place to minimize the risk impact?

A. AcceptanceB. MitigationC. AvoidanceD. Enhancing

Correct Answer: BSection: (none)Explanation

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QUESTION 68A project with a projected budget of $100,000 is 75% complete and has a CPI of .85. Which of the following is TRUE regarding this project?

A. More project work than projected has been completedB. The project is currently in cost overrunC. The project EV is 63.75D. $85,000 has been spent in the project

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Correct Answer: BSection: (none)Explanation

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QUESTION 69Which of the following is a result of an effective communications plan?

A. Required project standards compliance is achievedB. All project tasks are completed on timeC. Stakeholder expectations are managedD. A central depository of project materials is created

Correct Answer: CSection: (none)Explanation

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QUESTION 70Which of the following are benefits of formal project closure? (Select TWO).

A. Ensures the project complies with organizational goalsB. Allows lessons learned to be used in future projectsC. Ensures all pending contracts are closedD. Assures buy-in from all project stakeholdersE. Distributes a new workload and tasks to all project team members

Correct Answer: BCSection: (none)Explanation

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QUESTION 71

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Which of the following is the purpose of a post mortem analysis?

A. Determines the degree of accuracy of activity duration estimatesB. Compares the initial project baselines to end of project baselinesC. Highlights detected quality issues and the resolution to the issuesD. Documents the reasons for an early project closure

Correct Answer: DSection: (none)Explanation

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QUESTION 72Which of the following is a characteristic of all projects?

A. Requires PMO approvalB. Cost constraintsC. Limited in number of personnelD. Temporary in nature

Correct Answer: DSection: (none)Explanation

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QUESTION 73Which of the following is the NEXT step within a project setup after the problem statement has been clearly defined?

A. Identify the projectB. Prepare a project planC. Obtain approvalD. Validate the project

Correct Answer: A

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Section: (none)Explanation

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QUESTION 74Which of the following steps is required to validate a business case?

A. Feasibility analysisB. Assign costsC. Schedule milestonesD. Identify project scope

Correct Answer: ASection: (none)Explanation

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QUESTION 75Which of the following components of a project charter include identifying important milestones of the project?

A. Key project deliverablesB. High level assumptionsC. Identify stakeholdersD. High level constraints

Correct Answer: ASection: (none)Explanation

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QUESTION 76Which of the following would be used to facilitate communication to investors, customers, and the stakeholders throughout the project?

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A. Scope boundariesB. Status reportC. Work breakdown structureD. Resource plan

Correct Answer: BSection: (none)Explanation

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QUESTION 77As part of the business case, which of the following criteria will drive a feasibility study to be performed?

A. Low complexity projectB. Aligns with the provided RFPC. There is a legal/regulatory requirementD. Project has never been done before

Correct Answer: DSection: (none)Explanation

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QUESTION 78In the planning phase of a project, which of the following activities is performed?

A. SolicitationB. Perform a feasibility studyC. Appoint a project teamD. Project Charter

Correct Answer: CSection: (none)Explanation

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Explanation/Reference:Explanation:

QUESTION 79Which of the following statements highlights key performance indicators to be documented in the project scope?

A. Efficiency gains will enable five fewer days to provide staff accessB. There will be a reduction in technology costs of one million dollars a yearC. The solution will not include integration with the finance systemD. IT staff will be able to maintain the project after completion

Correct Answer: BSection: (none)Explanation

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QUESTION 80Which of the following MUST be submitted as part of a project change request?

A. Request for informationB. Project charterC. Updated detailed designD. Financial impact analysis

Correct Answer: DSection: (none)Explanation

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QUESTION 81Which of the following is a KEY requirement to produce a project schedule?

A. Identification of all the required activitiesB. The program evaluation and review technique

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C. A stakeholder and customer matrixD. Ensure all the resourcing costs are known

Correct Answer: ASection: (none)Explanation

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QUESTION 82The IT department is currently resource constrained managing daily operational tasks. However, there are a number of subject matter experts (SME) within thedepartment who are critical to making the project succeed. Which of the following should the project manager use to ensure the success of the project?

A. Engage a services company to deliver the projectB. Negotiate staff augmentation with the SME's managersC. Recruit staff form the organizations strategy areaD. Perform a request for proposal

Correct Answer: BSection: (none)Explanation

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QUESTION 83Company ABC is looking into which technologies and suppliers could help it achieve business process automation. Which of the following methods should thecompany FIRST use to help it validate its thinking?

A. RFIB. CDMC. RFQD. RFP

Correct Answer: ASection: (none)Explanation

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Explanation/Reference:Explanation:

QUESTION 84When forming a project team, there are a number of phases. When a project team is productive and effective this phase is known as which of the following?

A. FormingB. NormingC. PerformingD. Storming

Correct Answer: CSection: (none)Explanation

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QUESTION 85The business stakeholder has been engaged late and has just had a chance to review the approved requirements. Consequently, it has been identified that thereare a number of gaps in the requirements which are critical to the stakeholder's business unit. Which of the following actions should the project manager take?

A. Initiate change controlB. Follow communications planC. Manage project qualityD. Prepare a performance report

Correct Answer: ASection: (none)Explanation

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QUESTION 86A project has just finished performance testing and found that the application can only handle 100 concurrent users where the requirement was to handle 500concurrent users. In which of the following components of the project plan should this be documented?

A. Scope statement

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B. Issues logC. WBSD. Change form

Correct Answer: BSection: (none)Explanation

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QUESTION 87A project team has determined it will need to source data from a system that was not part of the project scope. The role of the project manager is to analyze whichof the following impacts?

A. Technical design, schedule, and budgetB. Business process impacts and resourcingC. New software and hardware requirementsD. Schedule, budget, and quality

Correct Answer: DSection: (none)Explanation

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QUESTION 88A project manager has identified a minor skills gap in the operational team that will end up supporting the project solution. Which of the following is the BEST riskmitigation strategy that the project manager should use?

A. Organize adequate training and have one of the operational staff as part of the project team.B. Raise a risk in the risk register, identify the likelihood and the consequence of the risk occurring.C. Have the project adequately document the solution and ensure a transition is in place.D. Escalate this as an issue to the project control board and ensure that there is adequate discussion.

Correct Answer: ASection: (none)Explanation

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Topic 2, Volume B

QUESTION 89The project manager has had a large number of change requests approved by the project steering committee, but has been given no extra time to deliver theproject. Which of the following schedule compression techniques should be used by the project manager?

A. ReschedulingB. CrashingC. RebaseliningD. Control scope

Correct Answer: BSection: (none)Explanation

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QUESTION 90The project manager is reviewing the earned value of work completed compared to the planned value and is representing it in a dollar figure. This type of analysisis an example of which of the following?

A. Cost performance indexB. Risk mitigationC. Schedule varianceD. Cost variance

Correct Answer: CSection: (none)Explanation

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QUESTION 91A project manager is trying to ensure the quality of the design and reduce the number of potential defects. The project manager would like to use the fishbone

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diagram to perform this analysis. This type of modeling relies on:

A. Prioritizing the specific event.B. Variance in the process over time.C. Causes of a specific event.D. Determining the number of events.

Correct Answer: CSection: (none)Explanation

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QUESTION 92The design activity of a project has the following cost attributes:

PV = 100,000

EV = 20,000

AC = 90,000

Based on this scenario, calculate the schedule variance.

A. -80,000B. -70,000C. 10,000D. 120,000

Correct Answer: ASection: (none)Explanation

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QUESTION 93Ann, one of the affected stakeholders, feels that the project team has not been giving periodic stakeholder updates and that her input has not been taken intoaccount. Which of the following should the project manager do to ensure stakeholder expectations are met?

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A. Ensure that Ann is involved during the testing phase of the project so she can call out functional gapsB. Organize a walkthrough of the solution and ensure face-to-face updates occur every two weeksC. Escalate the issue to the project steering committee that Ann is criticizing the project qualityD. Organize a requirements workshop to capture any gaps

Correct Answer: BSection: (none)Explanation

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QUESTION 94A post implementation review is being performed as a part of project closure. Which of the following are applicable areas that the review should cover? (SelectTWO).

A. Lessons learned during the projectB. Produce operational support documentationC. Gathering and centralizing project documentationD. Organizing the communication of project closureE. Identify the key project achievementsF. Provide a recap of the overall solution

Correct Answer: AESection: (none)Explanation

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QUESTION 95The final project report should contain which of the following?

A. Minutes of all the project meetingsB. Project design documentationC. Detailed breakdown of the scheduleD. Summary of the project cost

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Correct Answer: DSection: (none)Explanation

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QUESTION 96Task B is not planned to start until Task A is completed. Task A is delayed and will not be completed on time. Starting Task B prior to Task A completing is anexample of:

A. Managing changeB. Fast trackingC. Rolling wave planningD. Crashing

Correct Answer: BSection: (none)Explanation

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QUESTION 97The project team is not comfortable moving an expensive material. A third party is hired to move the material. This is an example of risk:

A. TransferenceB. SharingC. AvoidanceD. Acceptance

Correct Answer: ASection: (none)Explanation

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QUESTION 98The project's network map has a loop with multiple project outcomes. This is the result of which of the following scheduling tools?

A. Establishing project schedule baselinesB. Critical Path AnalysisC. Critical Chain MethodD. Graphical evaluation and review technique

Correct Answer: DSection: (none)Explanation

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QUESTION 99Which of the following tools would a project manager use to determine the root cause of an issue?

A. Pareto ChartB. Ishikawa DiagramC. HistogramD. Monte Carlo Analysis

Correct Answer: BSection: (none)Explanation

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QUESTION 100Which of the following activity sequencing techniques uses nodes to symbolize activities and arrows to show how their dependencies are connected?

A. Critical Path MethodB. Arrow Diagramming MethodC. Critical Chain MethodD. Precedence Diagramming Method

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Correct Answer: DSection: (none)Explanation

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QUESTION 101Which of the following activity sequencing techniques uses nodes to symbolize the dependencies of each activity?

A. Critical Path MethodB. Critical Chain MethodC. Arrow Diagramming MethodD. Gantt Chart Method

Correct Answer: CSection: (none)Explanation

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QUESTION 102Which of the following techniques modifies the schedule based upon resource constraints?

A. Critical Chain MethodB. Critical Path MethodC. Arrow Diagramming MethodD. Precedence Diagramming Method

Correct Answer: ASection: (none)Explanation

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QUESTION 103Resources for a project report to a project manager and a functional manager. The organizational structure is:

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A. MatrixB. Ad hocC. FunctionalD. Projectized

Correct Answer: ASection: (none)Explanation

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QUESTION 104Which of the following conflict resolution techniques focuses on a positive relationship and deemphasizes the area of conflict?

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A. AvoidingB. SmoothingC. CompromisingD. Forcing

Correct Answer: BSection: (none)Explanation

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QUESTION 105Which of the following conflict resolution techniques involves one party overpowering another without regard to relationships within the group?

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A. AvoidingB. SmoothingC. ForcingD. Compromising

Correct Answer: CSection: (none)Explanation

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QUESTION 106Which of the following project documents lists risks and describes the strategy to deal with a risk?

A. Risk categorizationB. Risk registerC. Risk analysisD. Risk breakdown structure

Correct Answer: BSection: (none)Explanation

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QUESTION 107A project team has determined that all status reports will be sent via email. Which of the following components of the project plan documents this information?

A. Status report planB. Communication planC. Discussion planD. Decision log

Correct Answer: BSection: (none)Explanation

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QUESTION 108A project manager is reviewing the scope statement of a project. Which of the following project management plan components would define the measureable tasksof the project?

A. Issues logB. Quality metricsC. Resource requirementsD. Project schedule

Correct Answer: DSection: (none)Explanation

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QUESTION 109Which of the following may include meetings, status reports, and email distribution lists?

A. Change control planB. Meeting minutesC. Project scheduleD. Communication plan

Correct Answer: DSection: (none)Explanation

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QUESTION 110A project manager is involved with minimizing unauthorized changes to the project. Which of the following will BEST assist with these changes?

A. Risk register

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B. Quality management metricsC. Scope statementD. Budget scope

Correct Answer: CSection: (none)Explanation

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QUESTION 111When dealing with remote project team members, it is important to recognize their needs in terms of which of the following? (Select TWO).

A. Time zone differencesB. Programming language differencesC. Cultural differencesD. Project management differencesE. Compensation differences

Correct Answer: ACSection: (none)Explanation

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QUESTION 112When dealing with indirect project team members, it is important to recognize which of the following?

A. Differences of efficiencyB. Motivation to be engaged on a projectC. Communication preferencesD. Functional or hierarchical barriers

Correct Answer: DSection: (none)Explanation

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QUESTION 113Which of the following circumstances could lead to initiating administrative closure?

A. Project cancellationB. Resource constraintsC. Contract closureD. Changes in the critical path

Correct Answer: ASection: (none)Explanation

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QUESTION 114A change request has been identified and submitted to the Change Control Board for approval. After gaining approval, which of the following should occur NEXT?

A. Document using the appropriate change control formsB. Update the project plan componentsC. Request a meeting with the project sponsorD. Perform impact analysis

Correct Answer: BSection: (none)Explanation

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QUESTION 115Which of the following is the FIRST step in a proper change management procedure?

A. Coordinate with appropriate stakeholdersB. Update the project plan

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C. Perform impact analysisD. Identify a change

Correct Answer: DSection: (none)Explanation

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QUESTION 116A stakeholder wants to add another requirement to the deliverable. Which of the following will the project manager do to determine the change's effect on theproject?

A. Performing an impact analysisB. Identifying a changeC. Coordinating with stakeholders to select the course of actionD. Filling out a change control

Correct Answer: ASection: (none)Explanation

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QUESTION 117A project team is ready to identify activities needed to accomplish the project. Which of the following needs to occur FIRST?

A. PERTB. RBSC. WBSD. OBS

Correct Answer: CSection: (none)Explanation

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Explanation:

QUESTION 118The MOST detailed component of the WBS is known as:

A. An activityB. Acost accountC. Asub-phaseD. Awork package

Correct Answer: DSection: (none)Explanation

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QUESTION 119As a result of changes in the economy, it has been communicated that the current costs for needed components have doubled from what was originally budgeted.If the procurement occurs, this would result in exceeding the cost baseline for the project. Which of the following actions should the project manager take?

A. Evaluate alternatives that could be used that would result in the same scope to be producedB. Use contingency funds to cover the procurement of the componentsC. Create a change request to see if the baselines can be revised to incorporate the appropriate costsD. Contact the customer to let them know that the costs will be higher, and await approval from the customer before proceeding

Correct Answer: ASection: (none)Explanation

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QUESTION 120A project needs software. After analyzing the choices, it is determined that if made in-house, it will cost $100,000. However, if the software is purchased, the costwould be $25,000. After reviewing the successful implementations in the past, if made in-house, there is a 20% chance that $30,000 would be spent on bug fixes. Ifthe software is purchased, there is a 70% chance that $200,000 in training and customizations would be required. Which of the following reflects the expectedmonetary value of purchasing the software?

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A. $106,000B. $157,500C. $165,000D. $225,000

Correct Answer: CSection: (none)Explanation

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QUESTION 121Determining how to communicate general project information with a globally dispersed team has created scheduling challenges. Which of the following wouldBEST remedy the situation?

A. Provide a written forum that allows for asynchronous participationB. Conduct a meeting at a time where everyone is inconveniencedC. Schedule a meeting when the majority of the team is availableD. Establish a conference call with all team members

Correct Answer: ASection: (none)Explanation

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QUESTION 122A project manager is using historical data from multiple projects to estimate activity durations. Which of the following network diagrams would BEST allow for theutilization of the information available?

A. CPMB. GERTC. CCMD. PERT

Correct Answer: DSection: (none)

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Explanation

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QUESTION 123Upper and lower control limits could be set at a standard deviation of three. Which of the following represents the associated confidence level?

A. 68%B. 95%C. 99.7%D. 99.999%

Correct Answer: CSection: (none)Explanation

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QUESTION 124When looking for solutions, which of the following procurement documents should be used?

A. CDMB. CCMC. RFID. RFQ

Correct Answer: CSection: (none)Explanation

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QUESTION 125While working on a project, an unforeseen event arises that impacts a project objective. Which of the following should be updated as a result?

A. Stakeholder register

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B. Issue logC. Risk registerD. Change log

Correct Answer: BSection: (none)Explanation

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QUESTION 126While working on a project, a workaround is implemented to deal with an unforeseen event. Which of the following should be the NEXT step?

A. Continue with the project as plannedB. Update the risk registerC. Update the project management plan with information about the workaroundD. Assess the action taken to determine additional impacts to the project

Correct Answer: DSection: (none)Explanation

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QUESTION 127Objectives contained in the charter should resolve the:

A. Scope statementB. AssumptionsC. RisksD. Problem statement

Correct Answer: DSection: (none)Explanation

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Explanation:

QUESTION 128An organization with a matrix structure typically:

A. shares resources between project and functional teams.B. has specific levels of authority and supervision.C. relies on functional structure to manage projects.D. replaces functional structure with project based teams.

Correct Answer: ASection: (none)Explanation

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QUESTION 129The formula for Schedule Performance Index (SPI) is:

A. SPI = SV/PVB. SPI = EV/PVC. SPI = EV/SVD. SPI = PV/EV

Correct Answer: BSection: (none)Explanation

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QUESTION 130Schedule dependencies include: (Select TWO).

A. Successor activitiesB. RisksC. ConstraintsD. Predecessor activities

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E. IssuesF. Assumptions

Correct Answer: ADSection: (none)Explanation

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QUESTION 131The primary purpose for documenting lessons learned during project closure is to:

A. Provide a historical resource for future projects of a similar nature.B. Complete the post implementation/closeout report.C. Identify post project needs for functional teams.D. Report project deficiencies to the sponsor.

Correct Answer: ASection: (none)Explanation

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QUESTION 132A common agenda item in a project kick-off meeting should include which of the following?

A. Communication planB. Roles and responsibilitiesC. Change control processD. Dependencies

Correct Answer: BSection: (none)Explanation

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QUESTION 133A project's Critical Path is:

A. Asequence of activities that takes the shortest time to complete.B. Asequence of activities that takes the longest time to complete.C. Asequence of the activities that can be delayed without impacting the project's end date.D. Asequence of the project's activities required to meet the defined milestones.

Correct Answer: BSection: (none)Explanation

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QUESTION 134Which of the following conflict resolution techniques results in a lose-lose scenario?

A. ForcingB. ConfrontingC. CompromiseD. Negotiating

Correct Answer: CSection: (none)Explanation

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QUESTION 135Which of the following types of risk responses would an insurance policy describe?

A. AcceptanceB. TransferenceC. AvoidanceD. Mitigated

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Correct Answer: BSection: (none)Explanation

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QUESTION 136The project sponsor has asked for the project to be delivered two months earlier than originally planned with no changes to the deliverables, cost, or the projectteam. Which of the following schedule planning techniques could be used to meet this request?

A. OptimizingB. CrashingC. DelayingD. Resource leveling

Correct Answer: ASection: (none)Explanation

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QUESTION 137Which of the following would be included in the Project Charter?

A. Communication activitiesB. Problem statementC. Cost baselineD. Activity plan

Correct Answer: BSection: (none)Explanation

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QUESTION 138

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Which of the following does the Critical Path tell the Project Manager? (Select TWO).

A. Where potential delays in the project might occurB. The earliest completion for project workC. Activities that can be done in parallelD. The allocation time for each person assigned to the projectE. The longest series of activities

Correct Answer: BESection: (none)Explanation

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QUESTION 139Which of the following plans would MOST likely contain a probability and impact matrix?

A. CommunicationB. ResourceC. RiskD. Project

Correct Answer: CSection: (none)Explanation

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QUESTION 140Which of the following risk strategies can be used to ensure a positive risk is realized?

A. AcceptB. EnhanceC. ShareD. Exploit

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Correct Answer: DSection: (none)Explanation

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QUESTION 141Which of the following risk response planning techniques is a project manager using when they are changing the project plan to remove the risks impact?

A. TransferenceB. MitigationC. AcceptanceD. Avoidance

Correct Answer: DSection: (none)Explanation

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QUESTION 142Which of the following areas are addressed in the Project Charter?

A. Project team membersB. Work Breakdown Structure (WBS)C. Business needsD. Communications venue

Correct Answer: CSection: (none)Explanation

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QUESTION 143A project team is reviewing the deliverables and identifies a deliverable no one on the team has experience with. The lack of expertise is identified as a risk. The

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project manager decides, as a workaround, to contract with a third party. This type of risk response is called:

A. Transference.B. Avoidance.C. Monitor and Prepare.D. Acceptance.

Correct Answer: ASection: (none)Explanation

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QUESTION 144Which of the following should be included in a business case? (Select TWO).

A. A budget estimate with a plus to minus 10%B. Benefits to the companyC. Project MilestonesD. Cost Benefit AnalysisE. One proposed option to address the issue

Correct Answer: BDSection: (none)Explanation

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QUESTION 145Which of the following BEST describes a project risk?

A. Something that may positively or negatively impact the projectB. Something that has already affected the projectC. Something that is outside of the control of the project managerD. Something that will negatively impact the project

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Correct Answer: ASection: (none)Explanation

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QUESTION 146If the SPI and CPI are both above 1, then the project is:

A. Behind schedule and under budget.B. Behind schedule and over budget.C. Ahead of schedule and over budget.D. Ahead of schedule and under budget.

Correct Answer: DSection: (none)Explanation

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QUESTION 147Which of the following is the BEST description of a baseline?

A. A view of the project's statusB. An assessment of risks for the projectC. A snapshot of the project at a particular point in timeD. A calculation of the project's CPI and SPI

Correct Answer: CSection: (none)Explanation

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QUESTION 148In which of the following project life cycle phases would one perform the first stakeholder's analysis?

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A. InitiationB. ControllingC. PlanningD. Monitoring

Correct Answer: ASection: (none)Explanation

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QUESTION 149During project execution, the project manager would create:

A. A WBSB. A status reportC. An issue logD. A risk register

Correct Answer: BSection: (none)Explanation

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QUESTION 150Which of the following tasks are performed within the initiation phase?

A. Create a WBSB. Create a budgetC. Create a risk registerD. Create a charter document

Correct Answer: DSection: (none)

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Explanation

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QUESTION 151After which of the following documents is signed off by stakeholders can a project begin?

A. Project stakeholder requirementsB. Project charterC. Project scopeD. Project schedule

Correct Answer: BSection: (none)Explanation

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QUESTION 152A project is a (an):

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A. Specific solution.B. Business strategic plan.C. Group of products.D. Ongoing endeavor.

Correct Answer: ASection: (none)Explanation

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QUESTION 153A project is in the execution phase. In review, Joe sees that the project will miss the next deadline due to delays in equipment delivery. Joe has asked the resourcemanager for additional resources, has been denied, and reminded that the deadline cannot be missed. Which of the following is the BEST option to meet thedeadline?

A. Crash the scheduleB. Log the risk in the risk registerC. He should perform the work neededD. Report to the project sponsor that the deadline will be missed

Correct Answer: ASection: (none)Explanation

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QUESTION 154Which of the following is a document used iteratively during a project to capture strengths and weaknesses?

A. Quality planB. Scope documentC. Lessons learnedD. SWOT analysis

Correct Answer: CSection: (none)Explanation

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QUESTION 155Which of the following BEST describes the general idea of the project?

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A. Project objectivesB. Project milestonesC. Project assumptionsD. Project scope

Correct Answer: ASection: (none)Explanation

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QUESTION 156A project has been going on for three weeks, and the project manager notices that Resource A is beginning to fall behind schedule. The project manager shouldFIRST schedule a meeting with:

A. The project stakeholders to communicate the delay.B. Resource A to confirm estimates.C. The other team members to make up the schedule slippage.D. The manager of Resource A for corrective action.

Correct Answer: BSection: (none)Explanation

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QUESTION 157A project has two resources scheduled to work 40 hours a week for four weeks, both at $85.00 an hour. One resource called in sick for 16 hours, while the otherresource worked four hours additional. Which of the following is the cost of the resources?

A. $25,840B. $26,180C. $27,200D. $27,540

Correct Answer: BSection: (none)

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Explanation

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QUESTION 158A network diagram is used to organize which of the following?

A. Critical pathB. DefectsC. WBSD. Issues

Correct Answer: ASection: (none)Explanation

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QUESTION 159Which of the following describes a critical path?

A. Deliverables that need to be developed for project completionB. Timeline that the resources roll on to the projectC. The earliest schedule that a project can finish all of its activitiesD. The order of activities that takes the longest to complete

Correct Answer: DSection: (none)Explanation

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QUESTION 160When creating a communication plan, the project manager should include the escalation path, format and frequency of meetings, and:

A. Roles and responsibilities

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B. Risk and issue logC. BudgetD. Scope

Correct Answer: ASection: (none)Explanation

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QUESTION 161A project starts out as a small three month project. One month into the project, a stakeholder asks the team for additional functionality, which is estimated to takean additional three weeks. The project manager implements the functionality while waiting for approval. This is known as which of the following?

A. Change requestB. RiskC. Resource constraintD. Scope creep

Correct Answer: DSection: (none)Explanation

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QUESTION 162After a project team has almost completed the development on the project's original requirements, the users identify functionality that is necessary but was not inthe original requirements. The project manager MUST:

A. Update the risk register.B. Implement the change.C. Cancel the project.D. Generate a change request.

Correct Answer: DSection: (none)Explanation

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Explanation/Reference:Explanation:

QUESTION 163A project risk is defined as a condition or event that:

A. might occur and needs monitoring.B. cannot be avoided.C. does not directly affect the project.D. occurs and needs mitigating.

Correct Answer: ASection: (none)Explanation

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QUESTION 164A project team is about to deliver on a two year long project when they are informed of new Government laws that directly affect the product. The team meets withtheir stakeholders to discuss the impact to the project and determine that additional laws need to be taken into account before go-live. The NEXT step the projectmanager needs to take is:

A. Re-direct the development team.B. Create a change request.C. Update the issues log.D. Hold a meeting with the users.

Correct Answer: BSection: (none)Explanation

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QUESTION 165A project team is meeting monthly for their project risk review. During the brainstorm, one of the team members mentions that a risk to the project could be a delaywith the servers. Which of the following is the BEST response?

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A. ExploitB. EnhanceC. AvoidD. Share

Correct Answer: CSection: (none)Explanation

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QUESTION 166Which of the following conflict resolution techniques results in mutual agreement among conflicting parties?

A. ForcingB. AvoidingC. SmoothingD. Compromise

Correct Answer: DSection: (none)Explanation

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QUESTION 167A project is experiencing quality issues with the deliverable product. Which of the following tools would be used to identify and prioritize the MOST commonlyoccurring issues?

A. Scatter diagramB. Pareto chartC. Ishikawa diagramD. Trend analysis

Correct Answer: BSection: (none)

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Explanation

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QUESTION 168A change request has been approved for a project. Which of the following actions should be taken FIRST by the project manager?

A. Perform an analysis to determine the impact on the projectB. Create an updated Pareto chartC. Update the appropriate project plan documentsD. Identify project cost and schedule variances

Correct Answer: CSection: (none)Explanation

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QUESTION 169Which of the following is an appropriate response to an expected risk opportunity?

A. MitigationB. ExploitingC. AcceptanceD. Avoidance

Correct Answer: BSection: (none)Explanation

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QUESTION 170The project has spent $5,000 to date. The earned value of the project is $7,500. Which of the following is the project's CPI?

A. -$2,500

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B. $12,500C. 0.67D. 1.5

Correct Answer: DSection: (none)Explanation

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QUESTION 171The project has spent $5,000 to date. The earned value of the project is $7,500. Using earned value management, which of the following is correct?

A. The project is ahead of schedule.B. The project is over budgetC. The project is behind schedule.D. The project is under budget.

Correct Answer: DSection: (none)Explanation

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QUESTION 172In which of the following situations would a project manager conduct a post mortem?

A. The project sponsor stopped the project.B. A key stakeholder is upset with the quality of a deliverable.C. A new project manager has been assigned to the project.D. To determine why the change control board rejected a change request.

Correct Answer: ASection: (none)Explanation

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Explanation:

QUESTION 173The project team has just completed all of the design activities and will begin construction next week. Which of the following will the project manager do prior tobeginning the construction work?

A. Review all open design issuesB. Complete a team member performance appraisalC. Conduct a phase gate reviewD. Ask the project sponsor for permission to fast track

Correct Answer: CSection: (none)Explanation

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QUESTION 174Which of the following is a goal of a kick-off meeting?

A. Review project progress with key stakeholdersB. Gain customer acceptance of the deliverableC. Implement an approved change requestD. Relationship building between project team and stakeholders

Correct Answer: DSection: (none)Explanation

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QUESTION 175The project manager has been informed the project's CPI is 0.85 on a multi-year project that is 30% complete. Which of the following actions would be BEST forthe project manager to take?

A. Ask the project sponsor to extend the project schedule.B. Submit an RFQ to find a less expensive material.

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C. Assign additional team members to Quality Control.D. Fast track the project to reduce risk.

Correct Answer: BSection: (none)Explanation

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QUESTION 176A key stakeholder has requested a change to the delivery frequency of the risk register. Which of the following documents should be updated?

A. Communications PlanB. Risk RegisterC. Work Breakdown StructureD. Change Log

Correct Answer: ASection: (none)Explanation

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QUESTION 177The customer now needs the project's deliverable 3 months earlier than scheduled. The deliverable's quality has been reduced so the budget will not be impacted.Which of the following does the project manager need to update?

A. Issues LogB. Communications PlanC. Project budgetD. Schedule

Correct Answer: DSection: (none)Explanation

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Explanation:

QUESTION 178The customer has agreed to pay 20% more for the project deliverable if it can be turned over to them in four weeks. The project manager has the team members tocomplete the project, but is having difficulty procuring enough material from a vendor. The project manager agrees to pay 5% more for the material if completeshipment can be made within a week. This is an example of which of the following risk response strategies?

A. TransferringB. EnhancingC. SharingD. Exploiting

Correct Answer: CSection: (none)Explanation

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QUESTION 179A project is having issues because the team is unclear what they should be doing and who should be doing it. This could have been avoided by using:

A. Arisk register.B. Change management.C. Acommunication plan.D. An issues log.

Correct Answer: CSection: (none)Explanation

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QUESTION 180A project is having issues because people are making modifications to the servers without manager approval. This could have been avoided by using:

A. Change management.B. An issues log.

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C. Acommunication plan.D. Arisk register.

Correct Answer: ASection: (none)Explanation

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QUESTION 181A project is having issues because uncertain events have occurred that were not tracked and planned for. This could have been avoided by using:

A. Arisk register.B. Change management.C. An issues log.D. Acommunication plan.

Correct Answer: ASection: (none)Explanation

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QUESTION 182A project is having issues because the time required to do the smaller work items in the project were underestimated. This could have been avoided by using:

A. AWBSB. Quality metricsC. A scope statementD. A budget

Correct Answer: ASection: (none)Explanation

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Topic 3, Volume C

QUESTION 183A project is struggling because additional requirements keep being requested that prevent the team from focusing on the purpose of the project. This could havebeen avoided by using:

A. Quality metricsB. A budgetC. A WBSD. A scope statement

Correct Answer: DSection: (none)Explanation

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QUESTION 184A project is struggling because the sponsor continually has to increase funding which may cause the project to get cancelled. This could have been avoided byusing:

A. Quality metrics.B. Change control.C. AWBS.D. Fixed costs.

Correct Answer: BSection: (none)Explanation

Explanation/Reference:Explanation:

QUESTION 185During a conflict, which of the following resolution techniques describes forcing?

A. Working out an agreement that is acceptable to both sides

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B. Not addressing the conflictC. One side making the other side do what they are toldD. Focusing on common interests

Correct Answer: CSection: (none)Explanation

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QUESTION 186Which of the following is included in decision oversight?

A. Local, state, and federal lawsB. Change control board, committee consultingC. Tollgate approval, project phase transitionD. Audit trails, retention, and version control

Correct Answer: BSection: (none)Explanation

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QUESTION 187Which of the following are included in phase gate approvals?

A. Lessons learned, budget schedule reviewB. Change control board, committee consultingC. Audit trails, retention, and version controlD. Cost estimate and resources required

Correct Answer: ASection: (none)Explanation

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Explanation:

QUESTION 188Which of the following is a component of a quality management plan that measures values of the output?

A. Quality metricsB. Quality assuranceC. Quality controlD. Quality baseline

Correct Answer: ASection: (none)Explanation

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QUESTION 189Which of the following components of a quality management plan ensures that the required quality is achieved?

A. Quality metricsB. Quality controlC. Quality assuranceD. Quality baseline

Correct Answer: CSection: (none)Explanation

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QUESTION 190Which of the following components of a quality management plan eliminates output that is not up to standards?

A. Quality assuranceB. Quality controlC. Quality baselineD. Quality metrics

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Correct Answer: BSection: (none)Explanation

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QUESTION 191Which of the following components of a quality management plan is an initial quality measurement?

A. Quality specificationsB. Quality controlC. Quality assuranceD. Quality baseline

Correct Answer: DSection: (none)Explanation

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QUESTION 192Which of the following steps oversees the productivity of the project team?

A. Analyze performance informationB. Review change logC. Identify varianceD. Monitoring work performance

Correct Answer: DSection: (none)Explanation

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QUESTION 193

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In QC testing, the project manager determines that the deliverable is outside of the specification limits. Which of the following processes allowed the projectmanager to make this determination?

A. Review change logB. Regression analysisC. Monitoring work performanceD. Identify variance

Correct Answer: DSection: (none)Explanation

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QUESTION 194Which of the following is a zero time activity?

A. MilestoneB. Critical pathC. DeliverableD. Work package

Correct Answer: ASection: (none)Explanation

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QUESTION 195Which of the following can aid in the identification of trends?

A. Pareto chartsB. Ishikawa diagramsC. HistogramsD. Run charts

Correct Answer: D

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Section: (none)Explanation

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QUESTION 196Which of the following can aid in the identification of the cause of the majority of the defects on a given project?

A. Ishikawa diagramsB. Run chartsC. HistogramsD. Pareto charts

Correct Answer: DSection: (none)Explanation

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QUESTION 197Which of the following would aid in the creation of a communication distribution plan?

A. Risk registerB. Stakeholder registerC. Issue logD. Change control log

Correct Answer: BSection: (none)Explanation

Explanation/Reference:Explanation:

QUESTION 198Which of the following shows how often contracts would be closed for the procurements on a project?

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A. During phase gate reviewB. After the project is completedC. At the end of the projectD. At the end of the contract

Correct Answer: DSection: (none)Explanation

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QUESTION 199Which of the following is an input into developing the project charter?

A. Business caseB. Project scope statementC. Requirements documentationD. Project schedule

Correct Answer: ASection: (none)Explanation

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QUESTION 200Which of the following describes an assumption?

A. Not used on projects, because certainty is needed to proceed with planningB. An unqualified estimate that can be firmed up laterC. Treated as true for the purpose of planningD. A limitation that can impact the project that must be considered

Correct Answer: CSection: (none)Explanation

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Explanation/Reference:Explanation:

QUESTION 201Which of the following represents a good reason for formally closing out a project?

A. To provide historical information for future projectsB. To manage stakeholders' expectationsC. To promote team cohesivenessD. To keep a record in case someone comes back later with an issue after transition

Correct Answer: ASection: (none)Explanation

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QUESTION 202Which of the following describes the purpose of a war room on a project?

A. It is a space where project managers negotiate for project team resourcesB. It is a wireless access room which allows for strong Internet connectivityC. It is a location set aside for project useD. It is a room used to send conflicting team members to work out conflicts

Correct Answer: CSection: (none)Explanation

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QUESTION 203Which of the following represents a lead that is done in response to project compression?

A. DelayingB. Crashing

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C. OvertimeD. Fast tracking

Correct Answer: DSection: (none)Explanation

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QUESTION 204The project team determined that using a multipoint estimate is more appropriate than single point estimate. Which of the following network diagram methodswould be MOST appropriate?

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A. GERTB. Critical chainC. PERTD. Critical path

Correct Answer: CSection: (none)Explanation

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QUESTION 205Which of the following shows the interdependencies between activities on a project schedule?

A. Milestone chartB. Pareto diagram

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C. Network diagramD. Scatter diagram

Correct Answer: CSection: (none)Explanation

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QUESTION 206Stakeholders have submitted change requests via email, telephone calls, stopping by, during meetings, and using the change request form. Also, once the changerequest is made, the stakeholders expect the request to be immediately acted upon. Which of the following can be produced to aid in the stakeholders'understanding of how change control is performed on the project?

A. Issue logB. Stakeholder registerC. Process flow diagramD. Work breakdown structure

Correct Answer: CSection: (none)Explanation

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QUESTION 207Which of the following would use the WBS to aid in the creation of the cost estimate?

A. AnalogousB. Top downC. ParametricD. Bottom up

Correct Answer: DSection: (none)Explanation

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Explanation/Reference:Explanation:

QUESTION 208Which of the following can be identified using a run chart?

A. Relationships between variablesB. Causes of defectsC. SampleD. Trends

Correct Answer: DSection: (none)Explanation

Explanation/Reference:Explanation:

QUESTION 209When performing quantitative risk analysis, which of the following should be produced?

A. Control chartB. Decision treeC. Run chartD. Scatter diagram

Correct Answer: BSection: (none)Explanation

Explanation/Reference:Explanation:

QUESTION 210Which of the following represents the purpose of performing qualitative risk analysis?

A. To prioritize risksB. To identify risk ownersC. To determine contingency reserves necessary

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D. To identify new risks

Correct Answer: ASection: (none)Explanation

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QUESTION 211Which of the following individuals BEST represents the authority to authorize changes to the triple constraints?

A. Functional managerB. SponsorC. Team memberD. Project manager

Correct Answer: BSection: (none)Explanation

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QUESTION 212Which of the following statements is considered a project management best practice?

A. Project initiation occurs before project planning beginsB. When execution begins, monitoring and controlling beginsC. Completion of the charter is the first deliverable of project planningD. Each of the five process groups within the project management life cycle should be completed consecutively

Correct Answer: ASection: (none)Explanation

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QUESTION 213Given the schedule estimates of Best Case = 2 days, Worst Case = 12 days, and Most Likely = 4 days, calculate PERT.

A. 4 daysB. 5 daysC. 6 daysD. 8 days

Correct Answer: BSection: (none)Explanation

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QUESTION 214A project manager has inherited a project that is $5 million over budget. Which of the following would the project manager do to help determine the root cause ofthe budget overrun?

A. Ensure the project plan reflects all tasks were documented during planningB. Review the change control logC. Perform qualitative risk analysisD. Review if the project has maintained alignment with the scope

Correct Answer: DSection: (none)Explanation

Explanation/Reference:Explanation:

QUESTION 215During a project, which of the following shows when risks should be reassessed?

A. A risk reassessment should occur at project closeoutB. Risks should be reviewed during lessons learnedC. Throughout the project lifecycleD. When a risk has become an issue and has to be acted upon

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Correct Answer: CSection: (none)Explanation

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QUESTION 216A project has 45 lines of communication. Which of the following shows how many stakeholders does the project have?

A. 5B. 9C. 10D. 15

Correct Answer: CSection: (none)Explanation

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QUESTION 217A status report shows that the earned value is $50,000, the planned value is $40,000, and actual costs are $45,000. Which of the following is the SPI of the project,and is the project ahead or behind schedule?

A. SPI = 0.89, ahead of scheduleB. SPI = 0.90, behind scheduleC. SPI = 1.11, behind scheduleD. SPI = 1.20, ahead of schedule

Correct Answer: DSection: (none)Explanation

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QUESTION 218

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As part of the planning process, the change control board meets every other week. Immediately after the last change control meeting, a primary examiner calledand indicated a new regulation was passed and must be implemented within ten days. Which of the following should be done to ensure the change is implementedwithin the prescribed timeframe?

A. Incorporate it as a task into the project plan and begin making the changeB. Review the change control procedures for emergency changesC. Wait for the next change control meeting and introduce it thenD. Ask the regulator for an extension of time

Correct Answer: BSection: (none)Explanation

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QUESTION 219As a way to systematically identify risks inherent to a project, which of the following tools would be used?

A. Risk response planB. Risk probability and impact matrixC. Risk MatrixD. Risk Breakdown Structure

Correct Answer: DSection: (none)Explanation

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QUESTION 220An individual's responsibilities for Project A include: 1) Select the project leader, 2) Assure objectives are in-line with strategic goals/directions of the organization,3) Assure the needed resources are available for successful project completion. This individual's role is:

A. Project Stakeholder.B. Project Manager.C. Project Sponsor.D. Project Analyst.

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Correct Answer: CSection: (none)Explanation

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QUESTION 221In the scope statement it is mentioned there is a strong possibility of a hurricane impacting the schedule at any given time. This notation would be considered a(n):

A. AssumptionB. IssueC. ConstraintD. Risk

Correct Answer: DSection: (none)Explanation

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QUESTION 222The project team needs to collect three different prices for a specific deliverable. Which of the following documents will be sent to potential vendors?

A. RFPB. RFQC. RFID. RFO

Correct Answer: BSection: (none)Explanation

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QUESTION 223

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During customer acceptance, a project manager meets with the stakeholders who claim a bridge was built with two toll gates instead of three. Which of thefollowing documents would clarify the discrepancy?

A. Scope StatementB. Lessons LearnedC. Closeout reportD. Risk Management Plan

Correct Answer: ASection: (none)Explanation

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QUESTION 224A software development project is nearing completion when a stakeholder requests additional functionality that would greatly improve the user experience with theproduct. Which of the following is the FIRST thing the project manager should do?

A. Consult the sponsor for directionB. Inform the stakeholder that this functionality is out of scopeC. Identify secondary risksD. Document the request

Correct Answer: DSection: (none)Explanation

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QUESTION 225Project team members are located in two different time zones, with a five hour time difference. The team members cannot agree on a time of day to have astanding meeting. Which of the following is the BEST approach to finding a meeting time?

A. ForcingB. CompromisingC. AvoidingD. Smoothing

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Correct Answer: BSection: (none)Explanation

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QUESTION 226A project manager has been presented a set of documents containing why a project is needed, how it fits in with the company objectives, and the revenue that willbe generated by the product. Which of the following has the project manager just received?

A. A business caseB. A charterC. Key project deliverablesD. Project objectives

Correct Answer: ASection: (none)Explanation

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QUESTION 227A project manager has been assigned to a software development solution at the ABC Inc. Which of the following should the sponsor expect within the scopedocument? (Select THREE).

A. Risk register templateB. MilestonesC. ObjectivesD. Issue log templateE. Resource requirementsF. Project exclusionsG. Communication expectationsH. Constraints

Correct Answer: CFHSection: (none)

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Explanation

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QUESTION 228A team member has approached the project manager for an update on the project status and next tasks. Which of the following should the project manager doNEXT?

A. Speak with the team member's manager about their performanceB. Resend the latest status report and project plan to the team memberC. Review the communications plan to determine why they were unawareD. Send the communications plan to the team member

Correct Answer: CSection: (none)Explanation

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QUESTION 229A new team has been put together for a construction project. The project currently does not have a cost estimate but the company has done other builds similar tothe one at task and needs the estimate at the end of the week. Which of the following approaches would be BEST to determine the cost?

A. AnalogousB. Bottom upC. Top downD. Expert judgment

Correct Answer: ASection: (none)Explanation

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QUESTION 230Which of the following avenues would allow the project manager to communicate project expectations, general timelines, and roles and responsibilities?

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A. Kick-off meetingB. Stakeholder analysisC. Communication planD. Scope document

Correct Answer: ASection: (none)Explanation

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QUESTION 231While in an operations meeting, the project manager hears that a new enhancement is being released that will impact the agreed upon scope. Which of thefollowing should the project manager do NEXT?

A. Identify the issue, perform an analysis, and create a change requestB. Log the change and communicate it to the project teamC. Inform the sponsor while allowing the change to continueD. Stop the development, communicating that changes have to be approved

Correct Answer: ASection: (none)Explanation

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QUESTION 232A change request has been submitted to the project manager containing the date, the details of the request, and the impact to the project. Which of the followingneeds to accompany the change request before it can be reviewed for consideration?

A. Stakeholder sign-offB. Alternative optionsC. Requirements documentD. Customer acceptance

Correct Answer: B

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Section: (none)Explanation

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QUESTION 233Which of the following is an advantage of using GERT?

A. Discretionary dependencies can be usedB. Allows using dummy activitiesC. Slack time is more easily shownD. Multiple outcome options can be shown

Correct Answer: DSection: (none)Explanation

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QUESTION 234A project scope document would include which of the following? (Select TWO).

A. WBSB. Key performance indicatorsC. AssumptionsD. Risk matrixE. Network diagram

Correct Answer: BCSection: (none)Explanation

Explanation/Reference:Explanation:

QUESTION 235Which of the following documents would include product warranty information?

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A. Transition planB. Quality management planC. Procurement planD. Project charter

Correct Answer: ASection: (none)Explanation

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QUESTION 236Which of the following would be found in a transition plan? (Select TWO).

A. Key milestonesB. Project acceptance criteriaC. Training requirementsD. Tollgate approvalsE. Extended support

Correct Answer: CESection: (none)Explanation

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QUESTION 237Exploiting is considered to be a response of which of the following?

A. Risk opportunityB. Conflict resolution techniqueC. Risk threatD. Resource leveling technique

Correct Answer: A

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Section: (none)Explanation

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QUESTION 238The key stakeholder requires the project manager to advance the completion date before funding runs out. The project manager has had problems with thisstakeholder in the past and wants to document this request. Which of the following should the project manager do? (Select TWO).

A. Complete a project change request form.B. Analyze the project impact.C. Update the project scope statement.D. Revise the scope management plan.E. Monitor the work performance.

Correct Answer: ABSection: (none)Explanation

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QUESTION 239During which of the following process groups is the project charter developed?

A. Pre-project setupB. Project executionC. Project planningD. Project control

Correct Answer: ASection: (none)Explanation

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QUESTION 240

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A project manager needs to determine how much it will cost for a third party to complete certain deliverables and the steps they will take to complete thosedeliverables. Which of the following should the project manager do to gather this information?

A. Issue an RFQB. Issue an RFPC. Create a WBSD. Develop a SOW

Correct Answer: BSection: (none)Explanation

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QUESTION 241During which of the following phases should project requirements be determined?

A. The initiating phaseB. The execution phaseC. The planning phaseD. The monitoring phase

Correct Answer: ASection: (none)Explanation

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QUESTION 242Which of the following are common components of a project transition plan? (Select TWO).

A. Extended supportB. Work performanceC. Ownership identificationD. Risk assessmentE. Budget analysis

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Correct Answer: ACSection: (none)Explanation

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QUESTION 243Which of the following is the BEST way to manage stakeholder expectations?

A. Provide the stakeholder with a copy of the project charter.B. Approve stakeholder requests.C. Obtain stakeholder buy-in.D. Have the stakeholders complete a change request form.

Correct Answer: CSection: (none)Explanation

Explanation/Reference:Explanation:

QUESTION 244Which of the following are tools used in quality control? (Select TWO).

A. Gantt chartB. Ishikawa diagramC. Parametric estimatingD. Probability and impact matrixE. Pareto chart

Correct Answer: BESection: (none)Explanation

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QUESTION 245Which of the following are included in a risk register? (Select TWO).

A. Project risk responsesB. Identified risksC. Major milestonesD. Risk analysis toolsE. Risk control board members

Correct Answer: ABSection: (none)Explanation

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QUESTION 246During project execution, the cost management plan would be used to:

A. Ensure that resources are compensated fairly.B. Schedule resources for each phase of the project.C. Identify costs that were not previously identified.D. Determine if variances exceed a defined threshold.

Correct Answer: DSection: (none)Explanation

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QUESTION 247A project manager sits down to discuss with team members the strengths and weaknesses of a project. This is BEST described as:

A. Managing stakeholder expectations.B. Post-project review.C. Work performance review.D. Human resource management.

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Correct Answer: BSection: (none)Explanation

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QUESTION 248A project manager has noticed low attendance at weekly meetings for a new project. Which of the following can the project manager do to improve meetingattendance?

A. Cancel the meetings because of a lack of attendance.B. Address all issues as they arise during the meeting.C. Start and end the meetings on time.D. End the meetings when all topics have been discussed.

Correct Answer: CSection: (none)Explanation

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QUESTION 249There is a high probability of a needed resource becoming unavailable. The project manager determines the impact to be low; therefore, the MOST likely responseto the identified risk is to:

A. Accept itB. Avoid itC. Minimize itD. Mitigate it

Correct Answer: ASection: (none)Explanation

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QUESTION 250A project scope document should include which of the following items? (Select TWO).

A. Cost controlB. Continuous service improvementsC. Key performance indicatorsD. Detailed objectivesE. Risk management plan

Correct Answer: CDSection: (none)Explanation

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