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Consistency is King
Injury Management at ANZCO Foods
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Contents• About ANZCO
• Injury Management at ANZCO Foods
• Outcomes
• How we’ve achieved the results
• Next steps
• Summary
• Questions
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• New Zealand’s 5th largest exporter
• Sales NZ$1.3b
• 3000 employees around the world – 2500 in processing
― We procure NZ’s best beef and lamb
― We process it in state-of-the-art accredited facilities
― We design and create sophisticated food and healthcare solutions
― We market our premium products to more than 80 countries
ANZCO Foods
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Product brands
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Where we are in New Zealand
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• Prior to One ANZCO all sites had different approaches
• For the last 12 months we’ve been working on a system
― that takes the best aspects of our existing systems and brings them together
― that meets ACC partnership programme requirements
― that supports all site coordinators
Injury Management at ANZCO Foods
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• Costs decreasing for the last 5 years
• Same number of work injury claims however,
• A reduction in lost time injuries
• Duration of injury rates significantly reduced
• Increased level of care
• Employee confidence in ANZCO’s injury management programme
Outcomes of the programme
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• Results have been achieved in an industry
― With a heavy task loading
― With physical, repetitive work
― Very little automation
― Increased throughputs
― And where medical and associated costs have increased
The environment
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• A focus on the whole person – a one-size fits all approach to injury management doesn’t work
• Risk profiling early in the process
― of tasks and an individual’s fit for a role
• Promote early reporting of discomfort and provide treatment
– Physiotherapy
– Osteopath
– Massage
• Worked closely with the union
• Greater communication with medical treatment providers
How
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• Active case management
• Treatment and return to work plans are developed early
• Return to work plans implemented by the injury management team and agreed with injured employee and their supervisor
• A focus on recovery and rehabilitation rather than production goals
• ANZCO owns and drives the programme – our TPA is a service provider
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• SafetyNet
• A consistent programme across all our sites
• All our standardised safety processes, policies, and forms in one place
For example;
– Report an accident or incident
– Report a hazard
– Lodge a claim
– Facilitate a return to work programme
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• Health and Safety at ANZCO is a journey
• Influence change by working closely with internal safety teams
• Introduce well-being programmes into our work places
• Recognise that people with poor health increase incapacity timeframes
• ANZCO Foods will support programmes that reduce absence through injury and sickness
Next steps
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• Improve work engagement by being influential
• Empower supervisors to understand the early intervention programme links to business sustainability
• Employees need to feel valued
• Respect that the injured employee’s road to recovery is their journey
Lead by example
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• Genuine commitment to helping people
• Consistent processes and systems
• Control what you can control
• Undertake risk profiling
• Focus on the areas that are costing you the most
• Work with the union
• Active injury management programme
• It’s a journey
Summary
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www.anzcofoods.com
Any questions?
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