Download - Contemporary Challenges in Organization
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CONTEMPORARY CHALLENGES OF
DIVERSTY IN ORGANIZATION DR. FARRUKH SEIR
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• Diversity refers to human characteristics that makes people different.
• Diversity in workforce respect the employees unique attitude and promote sense of corporate identity.
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WORK FORCE DIVERSTY
• PEOPLE ARE DIFFERENT HAVING 1. DIFFERENT PHYSICAL AND
PSYCHLOGICAL MAKE UPS 2. DIFFERENT CHARACTERISTIS 3. DIFFERENT BACKGROUNDS 4. DIFFERENT CAPACITIES 5. DIFFERENT BELIEFS,PERCEPTIONS 6. WEAKNESS AND STRNGTHS.
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DIVERSITY Racial and ethnic group
Old and young workers
Gender
Education
Dual career families
Religion and culture
Disabilities
Immigrants
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DIVERSITY IS AN ASSEST
• CREATIVITY/ innovation• COLLECTIVE WISDOM• BETTER DECISION MAKING• PROBLEM SOLVING• FEXIBILITY• Competitive advantage
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• Cultural
• Organizational
• External Forces
• Important Ethical Issues
• Sexual harassment
• Discrimination in pay/ promotion
• Right of privacy
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Changing Work
Force Demographics (age, gender, ethnicity, and education)
Legislation and Lawsuits
Increasing Diversity in
Today’s Organizations
Competitive Pressures
Rapidly Growing
Increase in International
Business
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CHARACTERISTIC OF DIVERSITY
• Age
• Organizational Adjustment
• Gender
• Religion
• Glass Ceiling Effect
• Ethnicity
• Education
• Other
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MANAGING DIVERSITY
• The effective management of diversity
is done by first developing a
multicultural organization. Then
individual and organizational levels
strategies and techniques must be
evolved
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Managing diversity
• Set of activities and approaches involved in integrating diverse work force for competitive advantage of organization.
• Using diversity as strength
• Top management commitment to value diversity
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challenges
• Environmental challenges
• Organizational challenges
• Individual challenges
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Environmental challenges
• Rapid changes• Globalization• Technology• Work force diversity• Changing nature of work• Availability of skilled workers in growing
service industry• Changing labor markets• Family role
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Organizational challenges
• Controlling cost• Improving quality• Information technology• Restructuring• Outsourcing• Team work• Mergers and acquisitions
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Individual challenges
• Remaining functional, useful and productive
• Social responsibility
• Empowerment
• Exploring better prospects
• Job insecurity
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Conflicting areas
• Individuals vs group formations• Resistance to change• Group cohesiveness• Interpersonal challenges• Segmented communication net work• Communication• Lower cohesiveness• Resentment• Mistrust/Tension• Stereotyping• Competition for opportunities• Glass ceiling effect
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Organizational approaches
• Diversity training
• Support groups
• Organizational activities
• Mentoring programs
• Research
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Diversity training
• Training designed to change employees attitude about diversity and develop skills needed to work with a diverse work force.
• Awareness of values, stereotyping influencing their behavior towards diverse groups.
• Cultural appreciation
• Isolation and intimidation of minority groups
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Behavior based progrms
• Program focusing on changing the organizational policies and individual behaviors that inhibit employees personal growth and productivity.
• Cultural immersions. understanding culture values of other
groups
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DEVELOPMENT OF MULTICULTURAL ORGANIZATION • Reflects the contribution and interests of diverse - cultural & social groups in its mission, operations, products or services
• Acts on a commitment to eradicate social oppression in all forms with in organizations
• Includes the members of diverse cultural and social groups as full participants, especially in decisions that shape the organization
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INDIVIDUAL APPROACH TO MANAGE DIVERSITY
• Learning
• Empathy
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ORGANIZATIONAL APPROAHES
• Securing top management support• Organizational assessment• Developing employees• Alternate work schedule
• Flex Time
• Compressed Work Week• Job Sharing
Flexible Starting Time
Core period Flexible and ending time
7AM 10AM 3PM
HAND WIDTH
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Diversity programs
• Top management commitment, resources, interventions, publicity, advocacy.
• Structured programs.• Evaluation of programs.• Seen as cultural change, not as
one shot program