Download - Corporate College Overview Book
TRAINING • RESULTS • SUCCESS
2014PROFESSIONAL DEVELOPMENT
COURSE CATALOG
www.corporatecollege.com/enroll
ORGANIzATIONAL EFFECTIVENESSQUALITY AND CONTINUOUS IMPROVEMENTACCOUNTING, FINANCE AND TAxINFORMATION TECHNOLOGYHEALTH IT/INFORMATICS
CORPORATE COLLEGEYOUR TRAINING PARTNER
TAbLE OF CONTENTSORGANIzATIONAL EFFECTIVENESS COURSES Pages 3 - 10
QUALITY AND CONTINUOUS IMPROVEMENT COURSES Pages 11 - 18
ACCOUNTING, FINANCE AND TAx COURSES Pages 17 - 20
INFORMATION TECHNOLOGY COURSES Pages 21 - 22
HEALTH IT/INFORMATICS COURSES Pages 23 - 28
REGISTRATION INFORMATION Page 29
LOCATIONSCorporate College East4400 Richmond RoadWarrensville Heights, OH 44128
Corporate College West25425 Center Ridge RoadWestlake, OH 44145
INFORMATIONCustomized Training216-987-0234
Professional Development216-987-0233
Conference Centers216-987-2800
wEbSITEwww.corporatecollege.com
PROFESSIONAL DEVELOPMENTCorporate College provides training and development forprofessionals on an individual basis through open enrollmentcourses, workshops and certificate programs. Our talentedteam brings a wealth of experience that helps participantsenhance their professional and industry related skills.
CUSTOMIzED TRAININGOur team of subject matter experts is committed to delivering outstanding service in customized training solutions designed to meet your strategic business goals, and innovative consulting solutions that improve individual, team and organizational performance.
CONFERENCE CENTERSWith Corporate College as your partner, planning that corporate meeting or special event is easy. Our experienced event planners will manage all your meeting details so that you can stay focused on your business agenda.
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QUALITY AND CONTINUOUS IMPROVEMENT
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FRONTLINE MANAGER CERTIFICATE | Page 6
Frontline managers must motivate and bolster the morale of the people who ultimately deliver services to customers. A well-developed frontline workforce results in a pool of potential candidates for management positions to enhance succession planning and talent management.
Topics:
• BecomingaTeamPlayer• DealingwithDifficultPeople• DeliveringGreatCustomerService• EffectiveCommunication• EmbracingChangeatWork• Andmore
CERTIFIED MANAGER OF APARTMENTS | Page 20
Corporate College and Northeast Ohio Apartment Associationhavepartneredtoofferacertificationprogram to enhance the knowledge and skills of apartmentmanagersinNortheastOhio.Successfulcompletion of this program will assist in providing growth, professionalism and progress within the multi-family industry.
Topics:
• Budgeting• ConvertingProspectsintoResidents• FairHousing/PropertyPolicies• HiringandManagingPropertyStaff• LeasingandLeases• Andmore
LEANOHIO bOOT CAMP: TRANSFORMING THE PUbLIC SECTOR | Page 16
ThispracticaltrainingisaimedatgeneratingresultsbyusingLeanmethodsandtools.Thisprogramis ideal for people who work in government in an Ohio city, township, county, school district, public university, or other governmental agency or organization. Funding is available for eligible government employees.
Topics:
• ChangeManagement• DataCollectionandDisplay• ProjectSelectionandScoping• TeamManagement• UnderstandingYourCustomers• Andmore
OSHA TRAINING | Page 16
CorporateCollegepartneredwithMid-AmericaOSHAEducationCentertodeliverOSHAauthorizedand endorsed training. A wide selection of training courses, certificate programs and customized solutions are available to broaden knowledge of recognition,avoidanceandpreventionofsafety/health hazards in the workplace.
Topics:
• FallArrestSystems• HAZWOPERRefresher• HealthHazardAwareness• OSHA511StandardsforGeneralIndustry• OSHA7505AccidentInvestigation• Andmore
www.corporatecollege.com
NEw PROGRAMS FOR 2014
ORGANIzATIONALEFFECTIVENESS
TRAINING SOLUTIONSCHANGE MANAGEMENTCOMMUNICATIONSCUSTOMER SERVICEFRONTLINE MANAGEMENTLEADERSHIPSALESTEAM DEVELOPMENT
Corporate College understands the skills
and attributes companies seek in their talent
andleaders.Fundamentalssuchaseffective
communication,dealingwithdifficultpeople
and time prioritization are critical to maximize
personalworkeffectiveness.3
ORGANIzATIONAL EFFECTIVENESS
TRAINING SOLUTIONSCHANGE MANAGEMENTTosucceedintoday’sbusinessenvironmentorganizations need to grow, adapt and change. Managingchangeisdifficultworkandtherearemanydifferentwaystoapproachit.CorporateCollege believes that in order for change initiatives to succeed, leaders must develop change management skills at all levels of an organization and build systems to help employees be adaptable during the transformation.
Corporate College helps clients produce changes that are done on time, on budget and have the buy-in of key stakeholders. Our change management solution includes: training, coaching, organizational support and measurement. Corporate College helps clients learn to adjust to changes in their environment.
COMMUNICATIONSCommunication programs are designed for working professionals who are seeking to add value to their workplace by: building communication and collaboration skills; improving writing skills; learning how to use social media as a marketing tool; becoming a confident public speaker; and learning how to use critical analysis to identify and articulate a core problem or opportunity.
Professionals will learn how to facilitate written, oral and visual communications strategically to achieve anorganization’smission.Studywithprofessionalinstructors dedicated to teaching relevant skills applicable to the workplace to gain comprehensive knowledgeoftoday’scommunicationtools.
CUSTOMER SERVICEPositive and consistent customer interactions are pivotaltoyourorganization’ssuccess.AtCorporateCollege, we understand that customers deserve to have their concerns answered during their first interaction, to have access to knowledgeable employees and to feel like a valued part of your business.
www.corporatecollege.com
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ORGANIzATIONAL EFFECTIVENESSORGANIzATIONAL EFFECTIVENESS
FRONTLINE MANAGEMENTStrongfrontlinesupervisorsandmanagersareneededtocommunicateandoperationalizeleadership’svision. Frontline managers must motivate and bolster the morale of the people who do the work – those who ultimatelydeliverservicestocustomers.Investingindeveloping frontline talent increases the likelihood of employee retention and engagement, customer satisfaction and productivity. Workshops cover a varietyoftopics.Thecertificaterequirescompletionofall 10 courses within 18 months.
LEADERSHIPCorporateCollegeoffersorganizationaldevelopmenttools and services, including: training and development consulting; executive coaching; train-the-trainer seminars; surveys and assessments to increase performance levels; employee engagement; and business results.
Itisimperativeforemployeesandmanagerstoconstantly upgrade their skills to face the increasing complexities of changing labor, occupational health and safety legislation, the multicultural workforce and advances in technology.
SALESThesalesindustrytodayrequirescompetentsalesprofessionals and managers who are able to use their skillseffectivelyinallfacetsofthesalesprocess.Gainthepracticalskillsandconfidencerequiredinprospectingfornewbusiness,understandingclients’needs and, more importantly, closing the sale.
TEAM DEVELOPMENTCorporateCollegeoffersculinaryteamdevelopmentprograms with hands-on company events that encourage relationship building, improved communications, increased creative thinking and fun in the kitchen. High-performing teams do not just happen. Developingateamrequiresdirectionfromleaders,support from the organization, skill building and time.
Customizedtomeetyourcompany’suniqueneeds,events range from two- to eight-hour sessions with a varietyofcookingthemes.Inadditiontoourculinaryteam, we provide a professional facilitator to open, close and debrief each activity as the event unfolds. LocatedintheheartofdowntownCleveland,thisstate-of-the-artHospitalityManagementCenter,ourprimarytraining site, features an 80-seat demonstration kitchen, two full-size kitchens, a 150-seat restaurant withoutsidediningpatioandspecialevent/meeting rooms.
REGISTER NOWwww.corporatecollege.com/enroll • 216-987-0233
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QUALITY & CONTINUOUS IMPROVEMENTORGANIzATIONAL EFFECTIVENESS
OvERvIEW:
Theabilitytoleadpeopleeffectivelyisfoundedonanumber of skills that are highly sought after by employers. Leadershipisnotapositionortitle,itisaframeofmind.Strongleadersareinvaluableinsettingvision.Strongfrontline employees and managers are necessary to communicate and execute that vision.
Greatleadersareabletocommunicateeffectivelyacrossthe organization, embrace and direct the change that is needed to remain competitive, build and support teams that actively work towards achieving organizational goals and successfully deal with conflict when it arises.
TheFrontlineManagerCertificateprogramisbasedonthese principles. Adding a leadership certificate to your resume will allow others to recognize and have confidence that you are ready to advance in roles of leadership.
CERTIFICATE COST: $1,350
SUCCESSFUL FRONTLINE MANAGER’S SKILLS:• Leadwithprofessionalismandintegrity• Organizeandplanworkandresourceseffectively• Tackleproblemswithconfidenceandhandlethe
unexpected• Takeresponsibilityfordecisions• Demonstratebusinessknowledgeandskills
and makes sound judgments• Team-oriented,inclusiveandcoach,support
and develop talent• Inspireotherstogotheextramile• Setclearexpectationsandcommunicateeffectivelytogainresults
• Confrontandresolveconflict
FRONTLINE MANAGER COURSES:• FrontlineLeadership• UsingYourStrengths• EffectiveCommunication• DeliveringGreatCustomerService• EmbracingChangeatWork• BecomingaTeamPlayer• HandlingConflictatWork• PrioritizingMyTime
• DealingwithDifficultPeople•Professionalism
FRONTLINE MANAGER CERTIFICATE PROGRAM
REGISTER NOWwww.corporatecollege.com/enroll • 216-987-0233
Take one course.Complete all 10 courses to receive a certificate.
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QUALITY AND CONTINUOUS IMPROVEMENT
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ORGANIzATIONAL EFFECTIVENESS
REGISTER NOWwww.corporatecollege.com/enroll • 216-987-0233
CHANGE MANAGEMENTEmbracing Change at WorkChange happens all around us - at home, in our communities andatwork.Theonlyconstantofchangeisthatitisunavoidable. Anxiety over the unknown, changes in roles andresponsibilitiesand/orprocessescanresultinunhappy,unproductiveandstressedoutemployees.Embracingchangeiseasier when we know what the changes are, why it is happening, the benefits it will yield and how to overcome barriers to change.
Cost CEU Hours Subject Code
$149 0.4 4 ZLDR1214
CRN Date Day Time Location Instructor
40529 Aug. 6 W 8:30 a.m. – 12:30 p.m.
CCE Djordjevich
40533 Oct. 14 T 8:30 a.m. – 12:30 p.m.
CCE Djordjevich
COMMUNICATIONCommunication Skills for ManagersThiscourseprovidesstudentswithanoverviewofeffectivemethodsofcommunicationformanagers.Studentsgainaworkingknowledgeofthedifferencebetweenhearingandlistening, and will apply strategies for improving listening, speakingandwritingskills.Inaddition,studentswillexaminemethodsofdeliveringcriticism,askingquestionsandteachingsomeoneaprocess.Thecoursealsocovershowtocreateeffectivebusinesscommunications,suchaspresentationsand documents.
Cost CEU Hours Subject Code
$299 2.0 20 ZLDR1197
CRN Date Day Time Location Instructor
40528 Aug. 4 - 31 Online Online Online Cody
40565 Oct. 1 - 28 Online Online Online Cody
40520 Dec.1-28 Online Online Online Cody
Dynamic Presentation SkillsTransformyourselffrominexperiencedspeakertoskilledpresenter.Inthisworkshopyouwilllearntopresentyourthoughts and ideas with conviction, control and self-confidence. Youwillgainthespecificskillsanddirectionyouneedtobecomecomfortablewithyourownpresentationstyle.Youwillreceive expert advice on how to handle challenging situations and how to present by preparing a presentation, presenting in front of a group and receiving useful and timely feedback.
Cost CEU Hours Subject Code
$169 0.4 4 ZPDI1187
CRN Date Day Time Location Instructor
40557 Sep.17 W 8:30 a.m. – 12:30 p.m.
CCE Littleton
40628 Nov. 12 W 8:30 a.m. – 12:30 p.m.
CCE Littleton
Effective CommunicationItisnosecretthatgoodleadersarealsogoodcommunicators.Andthebestleadershavelearnedthateffectivecommunicationis as much about listening to others as the words they speak.Theimportanceoftheexchangeofinformationintheworkplacemakeseffectivecommunicationskillsacriticalbusiness tool and an essential employee attribute.
Cost CEU Hours Subject Code
$149 0.4 4 ZLDR1213
CRN Date Day Time Location Instructor
40526 Jul. 23 W 8:30 a.m. – 12:30 p.m.
CCE Earley
40532 Sep.30 T 8:30 a.m. – 12:30 p.m.
CCE Staff
Presenting Data to Sell Your PointHave you ever had trouble getting a client or boss to buy into youridea?Youarenotalone.Thiscoursewillprovideyouwith the methods necessary to prepare and present data to effectivelyinformorpersuadeyouraudience.Youwilllearntointerpret and organize data to make your case, present data inavisualformtoeffectivelycommunicateyourmessageandpersuade your audience to buy into your idea.
Cost CEU Hours Subject Code
$289 0.8 8 ZLDR1149
CRN Date Day Time Location Instructor
40563 Sep.9 T 8:30 a.m. – 4:30 p.m.
CCE Korodi
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QUALITY AND CONTINUOUS IMPROVEMENT
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ORGANIzATIONAL EFFECTIVENESS
COMMUNICATION
REGISTER NOWwww.corporatecollege.com/enroll • 216-987-0233
ProfessionalismToday’sorganizationsaremulti-cultural,multi-facetedandmulti-tasking.Thewaywedress,thethingswesayandhowweact may change from job to job or from meeting to meeting. Employeesmustlearntobeawareoftheirenvironment,beaccountable for their actions and maintain a positive attitude to bethoughtofasaprofessionalintoday’sworkenvironment.
Cost CEU Hours Subject Code
$79 0.2 2 ZLDR1217
CRN Date Day Time Location Instructor
40657 Sep.10 W 8:30 a.m. – 10:30 a.m.
CCE Staff
40658 Nov. 18 T 8:30 a.m. – 10:30 a.m.
CCE Earley
Writing for Business ResultsEffectivecommunicationiscriticaltothesuccessofanyemployee. Written communication - whether via e-mail, snail mail or other means - is an important component of a total communicationsstrategy.Thiscourseincreasesconfidenceand skill in presenting thoughts and ideas in the written form. Learnusefulandpracticaltechniquesforplanning,organizingand delivering results-oriented messages.
Cost CEU Hours Subject Code
$169 0.4 4 ZPDI1235
CRN Date Day Time Location Instructor
40534 Jul. 9 W 8:30 a.m. – 12:30 p.m.
CCE Littleton
40625 Oct. 20 M 8:30 a.m. – 12:30 p.m.
CCE Littleton
CUSTOMER SERVICEDelivering Great Customer ServiceCustomer service has the power to create the entire perception a customer has of an organization. One bad experience can result in not only losing that customer but losing future customers.Studiesshowthatasatisfiedcustomermaytelltwoorthreepeopleabouttheirexperience.Dissatisfiedcustomerswill tell eight to 20. However, even an unhappy customer will become a loyal customer if you resolve their complaint fast, fair and friendly.
Cost CEU Hours Subject Code
$149 0.4 4 ZLDR1219
CRN Date Day Time Location Instructor
40606 Jul. 30 W 8:30 a.m. – 12:30 p.m.
CCE Djordjevich
40611 Oct. 7 T 8:30 a.m. – 12:30 p.m.
CCE Djordjevich
FRONTLINE MANAGEMENTFirst Line Supervision and LeadershipThiscourseprovidesindividualswithanoverviewofgeneralsupervisionconceptsandmethodologies.Understandrequirementsformakingthetransitiontofirstlineleadershipandparadoxesoffirstlinesupervision.Examinetheroleofasupervisor,qualitiesofaneffectiveleaderanddevelopstrategiesforeffectivecommunication,managementandtraining.Exploreteamdevelopmentandtechnologicalfactorsthataffectleadership.
Cost CEU Hours Subject Code
$299 2.0 20 ZLDR1198
CRN Date Day Time Location Instructor
40601 Aug. 4 - 31 Online Online Online Cody
40567 Oct. 1 - 28 Online Online Online Cody
40622 Dec.1-28 Online Online Online Cody
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QUALITY AND CONTINUOUS IMPROVEMENT
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ORGANIzATIONAL EFFECTIVENESS
FRONTLINE MANAGEMENT
REGISTER NOWwww.corporatecollege.com/enroll • 216-987-0233
Frontline LeadershipEmployeesthatexceedexpectationsintheirdailyworkareoftenpromotedintoleadershiproles.Thetransitionfromsupportstafftoleaderisoftenachallengingone.Althoughtechnical and functional expertise is necessary, it does notnecessarilyequatetobeingagoodleader.Withouttheadditionalskillsneededtocommunicateeffectively,engageandleadothers,thetransitioncanbedifficultandunsuccessful.
Cost CEU Hours Subject Code
$79 0.2 2 ZLDR1211
CRN Date Day Time Location Instructor
40525 Jul. 9 W 8:30 a.m. – 10:30 a.m.
CCE Berry
40531 Sep.16 T 8:30 a.m. – 10:30 a.m.
CCE Earley
LEADERSHIPDealing with Difficult PeopleEverwonderhowanencounterwithapersonwentsobadsoquick,andyouareleftaskingyourselfwhatyoudid?Chancesarenothing.Youwerejustdealingwithadifficultperson.Mosttimeswecanavoidorminimizeourinteractionswithdifficultpeople,butsometimestheyareunavoidable.Thebestwaytohandledifficultpeopleistobeawareandpreparedfortheirbehaviors and develop strategies for dealing with them.
Cost CEU Hours Subject Code
$149 0.4 4 ZLDR1218
CRN Date Day Time Location Instructor
40603 Sep.3 W 8:30 a.m. – 12:30 p.m.
CCE Djordjevich
40608 Nov. 12 W 8:30 a.m. – 12:30 p.m.
CCE Djordjevich
Handling Conflict at WorkConflict in the workplace is a given. Although we may try toavoidit,wecannotescapeit.Theabilitytorecognizeconflict, understand the nature or cause of the conflict and resolveconflicteffectivelywillbenefitindividuals,teamsandtheorganizationasawhole.Developingtheskillstohandleconflict in the workplace is essential to increase morale and productivity at work, as well as enhance value in all areas of life.
Cost CEU Hours Subject Code
$149 0.4 4 ZLDR1212
CRN Date Day Time Location Instructor
40604 Aug. 20 W 8:30 a.m. – 12:30 p.m.
CCE Earley
40609 Oct. 28 T 8:30 a.m. – 12:30 p.m.
CCE Staff
How to Manage Conflict in the OrganizationThiscourseprovidesindividualswithanoverviewofeffectivewaystomanageconflictintheworkplace.Learntoidentifyarangeoftypesofconflict,aswellastechniquesforeliminatingeachtypeofconflict.Examineavarietyofmethodsforconflictresolutionandidentifydifferencesbetweeninterpersonalandstructuralconflictsintheworkplace.Understandwhyitisso important to resolve conflict in the workplace as soon as it occurs.
Cost CEU Hours Subject Code
$299 2.0 20 ZLDR1196
CRN Date Day Time Location Instructor
40600 Aug. 4 - 31 Online Online Online Cody
40566 Oct. 1 - 28 Online Online Online Cody
40621 Dec.1-28 Online Online Online Cody
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QUALITY AND CONTINUOUS IMPROVEMENT
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ORGANIzATIONAL EFFECTIVENESS
LEADERSHIP
REGISTER NOWwww.corporatecollege.com/enroll • 216-987-0233
Increasing Your Emotional IntelligenceLearntodefineandpracticeself-management,self-awareness,self-regulation,self-motivationandempathy.Understand,use and manage your emotions. Verbally communicate with others and successfully communicate with others in anon-verbalmanner.Identifythebenefitsofemotionalintelligence and relate emotional intelligence to the workplace. Balanceoptimismofemotionalintelligenceandeffectivelyimpact others.
Cost CEU Hours Subject Code
$289 0.8 8 ZLDR1161
CRN Date Day Time Location Instructor
40564 Sep.25 TH 8:30 a.m. – 4:30 p.m.
CCE Littleton
40674 Nov. 13 TH 8:30 a.m. – 4:30 p.m.
CCE Littleton
Leading High Performance TeamsToday’sorganizationsdemandthattheirteamsdomore.A leader with knowledge, skills and abilities can transform anacceptableteamintoanexceptionalone.Leaderslearn to diagnose behaviors and conditions that limit teamperformance.Theygainknowledgetoassessteamstrengths and weaknesses, as well as to use coaching and reinforcing skills to be a catalyst for high performance and continuous improvement.
Cost CEU Hours Subject Code
$225 0.4 4 ZLDR1142
CRN Date Day Time Location Instructor
40602 Aug. 6 W 8:30 a.m. – 12:30 p.m.
CCE Littleton
40612 Oct. 6 M 8:30 a.m. – 12:30 p.m.
CCE Littleton
40623 Dec.10 W 8:30 a.m. – 12:30 p.m.
CCE Littleton
Prioritizing My TimePrioritization is an essential skill that we need to master to makethebestuseofoureffortsandthoseofourteam.Thisskill will also help create an atmosphere of calmness and fluidity, which allows for the focus of our energy and attention to be on the things that are truly productive.
Cost CEU Hours Subject Code
$149 0.4 4 ZLDR1208
CRN Date Day Time Location Instructor
40605 Aug. 27 W 8:30 a.m. – 12:30 p.m.
CCE Djordjevich
40610 Nov. 4 T 8:30 a.m. – 12:30 p.m.
CCE Earley
Using Your StrengthsDoyouhavetheopportunitytodowhatyoudobesteveryday? Chances are you do not. All too often, our natural talents go untapped. From the cradle to the cubicle, we devote more time to fixing our shortcomings than to developing our strengths.BasedonthebestsellingbookStrengths Finder 2.0 byTomRath,thiscourseissuretouncoverhiddentalentsandstrengths that will be invaluable throughout an entire career.
Cost CEU Hours Subject Code
$149 0.4 4 ZLDR1215
CRN Date Day Time Location Instructor
40530 Jul. 16 W 8:30 a.m. – 12:30 p.m.
CCE Djordjevich
40568 Sep.23 T 8:30 a.m. – 12:30 p.m.
CCE Djordjevich
TEAM DEVELOPMENTBecoming a Team PlayerTeamworkiscriticaltoanorganization’sproductivityandprofitability.Teamssolveproblemsbetterandaccomplishtasksfaster.Eachindividualonateamhasuniquequalitiesthatmaketheteamstrongerandmoreeffective.Learningwhatthosequalitiesareandwhatroletheyplayontheteamwillhelptocreate an environment of trust and success.
Cost CEU Hours Subject Code
$149 0.4 4 ZLDR1216
CRN Date Day Time Location Instructor
40527 Aug. 13 W 8:30 a.m. – 12:30 p.m.
CCE Djordjevich
40607 Oct. 21 T 8:30 a.m. – 12:30 p.m.
CCE Djordjevich
QUALITY AND CONTINUOUS IMPROVEMENT
Quality programs are no longer limited to just
manufacturing; they can be applied to any
business activity or process for improved
effectivenessandefficiency.Tomaintainhigh
qualitystandardswhileremainingglobally
and locally competitive, organizations need
individuals who are committed and able to
increase productivity in a way that is cost
effectiveandmeetsorganizationalgoals.
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TRAINING SOLUTIONSPROJECT MANAGEMENTQUALITYISO STANDARDS/PLExUS CERTIFIED TRAININGLEAN SIx SIGMA
12
REGISTER NOWwww.corporatecollege.com/enroll • 216-987-0233
QUALITY AND CONTINUOUS IMPROVEMENT
PROJECT MANAGEMENTProject management is a disciplined and systematic approach used to bring projects from the planning stage through implementation, and ultimately into standard practices. Over the last few decades, project management has evolved to nowrequireprojectmanagerstohaveaworkingknowledgeofbusiness,operations,qualityandfinance. At Corporate College, we believe in the fundamentalprinciplesoftheProjectManagementInstitute(PMI).UsingPMI’sProjectManagementBookofKnowledgeasafoundation,courseshave been designed to provide participants with the tools necessary for successfully overseeing, implementing and managing projects.
QUALITYAt Corporate College, we understand the needs of organizations to continuously improve and can help provide the training and coaching to achieve organizational success. Our training includes thelatesttechniquesandprovenqualitytools,delivered by instructors with real-world experience. Corporate College can provide practical hands-on experience to drive organizations to the next level. Whether you are seeking certification or just an introduction to a specific topic, our classes are highly interactive and provide participants with a working knowledge of the subject.
TRAINING SOLUTIONS
ISO STANDARDSPlexus Certified Training
RegistrationtoISO9001byanaccreditedcertification body shows an overall commitment toqualityandcustomersandawillingnesstoworktowardimprovingefficiency.BybecominganISO9001-certifiedorganization,yourorganization demonstrates the existence of an effectiveQualityManagementSystem(QMS)thatsatisfies the rigors of an independent, external audit. Organizations that implement and adhere toaQMShavebenefitedthroughincreasedefficiency,revenue,customersatisfactionandemployee morale. Corporate College has partnered withPlexusInternationaltoofferawidearrayofISO-relatedtrainingforvarioushealthcare,manufacturing and service-related sectors.
LEAN SIx SIGMALeanSixSigmahasbecomethegoldstandardforprocess thinking and operational improvement for all industry sectors. Organizations, nonprofit and for-profitalike,requireemployeeswhocanthinkboth operationally and strategically and have the skills to develop solutions to reduce waste, errors andcostswhileensuringthatqualitystandardsmeet customer expectations. Our project-based program allows employees to immediately apply what they learn to their current job and provides employers with a tangible return-on-investment of training dollars.
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QUALITY AND CONTINUOUS IMPROVEMENT
PROJECT MANAGEMENTCertificate in Applied Project ManagementTheCertificateinAppliedProjectManagementprogramisahands-onprogramthatisalignedwiththeProjectManagementInstitute’s(PMI)GuidetotheProjectManagementBodyofKnowledge(PMBOK®Guide).Thisprogramisdesignedtohelpthe student understand and pull together all the knowledge areas and processes of project management necessary to plan and execute, control and close successful projects in any field.ThetheoryofPMIisbalancedbytherealityofthecourseinstructors’projectmanagementexperiences.Acasestudyisthreaded throughout the program, and includes activities which enable participants to apply the lessons learned in the units to the projects they are currently on.
Cost CEU Hours Subject Code
$1,295 3.5 35 ZMGT1012
CRN Date Day Time Location Instructor
40545 Sep.17-Oct. 15
W 8:30 a.m. – 4:30 p.m.
CCE Bryan
40615 Nov. 10 - 24 M/W 8:30 a.m. – 4:30 p.m.
CCE Bryan
PMP Exam Boot CampThePMPcredentialrecognizesdemonstratedknowledgeandskill in leading and directing project teams and in delivering project results within the constraints of schedule, budget and resources.PreparationforaPMIcredentialrequiresstudyandreviewofcurrentprojectmanagementprocesses.Ifyouhavedemonstrated experience and competence in leading project teams, this certification and this prep course is right for you.
Cost CEU Hours Subject Code
$1,995 3.5 35 ZMGT1010
CRN Date Day Time Location Instructor
40535 Sep.17-Nov. 19
W 6 – 9:30 p.m. CCE Anastasi
REGISTER NOWwww.corporatecollege.com/enroll • 216-987-0233
QUALITYUnderstanding DataThisisablended-learningcoursethatwillfocusonprovidinga solid foundation in the understanding of statistical terms and concepts and an overview of how data analysis relates toanorganization.Learntoanalyzedata,identifytrendsandtransform data and information that is meaningful to internal and external stakeholders.
Cost CEU Hours Subject Code
$395 0.6 6 ZLSS1053
CRN Date Day Time Location Instructor
40668 Jul. 23 - 30 W 8:30 a.m. – 12:30 p.m.
CCE Fazekas
40669 Sep.17-24 W 8:30 a.m. – 12:30 p.m.
CCE Fazekas
40670 Nov. 13 - 20 TH 8:30 a.m. – 12:30 p.m.
CCE Fazekas
Problem Solving: Cause/Effect and FMEAProblemshaveadefiniteimpactonanorganization’sprofits.Someofthecostsassociatedwithproblemsinanorganizationare customer dissatisfaction, employee morale, wasted timeandeffort.Correctiveandpreventiveactionisthemostpowerful continuous improvement tool your organization can utilize,whetherimplementinganISOSystemorjustimprovingyourqualitysystem.
Cost CEU Hours Subject Code
$825 2.4 24 ZLSS1054
CRN Date Day Time Location Instructor
40671 Aug. 19 - 21 T/W/TH 8:30 a.m. – 4:30 p.m.
CCE Copeland
40672 Nov. 12 - 14 W/TH/F 8:30 a.m. – 4:30 p.m.
CCE Copeland
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QUALITY AND CONTINUOUS IMPROVEMENT
RABQSA: Plexus ISO 9001 Understanding and Internal Auditor TrainingISOInternationalStandardsensurethatproductsandservicesaresafe,reliableandofgoodquality.Forbusiness,theyarestrategic tools that reduce costs by minimizing waste and errorsandincreasingproductivity.Theyhelpcompaniestoaccess new markets, level the playing field for developing countriesandfacilitatefreeandfairglobaltrade.This3-daycourse is designed for both new auditors and those looking to sharpen their current auditing skills. Participants will acquirethenecessaryskillstobecomealeaderinpreparingand conducting 1st and 2nd party audits through interactive methods and avoiding lecture based learning.
Cost CEU Hours Subject Code
$1,195 2.1 21 ZISO1152
CRN Date Day Time Location Instructor
40560 Sep.22-24 M/T/W 8:30 a.m. – 4:30 p.m.
CCE Copeland
40619 Dec.8-10 M/T/W 8:30 a.m. – 4:30 p.m.
CCE Copeland
RABQSA: Plexus ISO/TS 16949 Understanding and Internal Quality AuditingTheISO/TS16949isanISOtechnicalspecificationaimedatthefurtherdevelopmentofQualityManagementSystems(QMS)thatcaterstocontinualimprovement,defectpreventionand the reduction of variation and waste in the supply chain. Inaddition,thestandardcombinestheAVSQ(Italian),EAQF(French)andVDA6.1(German)automotiverequirementISO/TS16949,coupledwithcustomer-specificrequirements,definesthequalitysystemrequirementsforuseintheautomotive supply chain.
Cost CEU Hours Subject Code
$1,195 2.1 21 ZISO1153
CRN Date Day Time Location Instructor
40659 Aug. 19 - 21 T/W/TH 8:30 a.m. – 4:30 p.m.
CCE Copeland
40598 Oct. 21 - 23 T/W/TH 8:30 a.m. – 4:30 p.m.
CCE Copeland
40599 Dec.16-18 T/W/TH 8:30 a.m. – 4:30 p.m.
CCE Copeland
Plexus AS9100C Understanding and Internal AuditingAS9100istheStandardfortheAviation,SpaceandDefenseindustry.ThenewRevisionCupdateheavilyincorporatestheuseoftheProcessApproachtoauditing.This3daycourse is designed for both new auditors and those looking to sharpen their current auditing skills. Participants will acquirethenecessaryskillstobecomealeaderinpreparingand conducting 1st and 2nd party audits through interactive methodsandavoidinglecturebasedlearning.Thiscourseincludes all Revision C updates.
Cost CEU Hours Subject Code
$1,095 2.1 21 ZISO1154
CRN Date Day Time Location Instructor
40618 Oct. 7 - 9 T/W/TH 8:30 a.m. – 4:30 p.m.
CCE Copeland
Plexus ISO 13485 Medical Devices Understanding and Internal AuditingThroughouttheworld,manufacturersandtheirsuppliersareexpected to comply with the highest standards and regulations. ISO13485MedicalDevicesisthestandardfororganizationsengaged in the manufacturing of medical devices. Participants willacquirethenecessaryskillstobecomealeaderinpreparingandconducting1stand2ndpartyaudits.Thiscourseincludesa simulated audit, based on documentation from an actual organization, so participants can develop and refine their newly acquiredknowledgeandskills.
Cost CEU Hours Subject Code
$1,095 2.4 24 ZISO1155
CRN Date Day Time Location Instructor
40673 Sep.9-11 T/W/TH 8:30 a.m. – 4:30 p.m.
CCE Copeland
ISO 13485/FDA 21CFR820 QSR Medical Devices OverviewThiscourseprovidesinsightintotheuseofISO13485asthebasisforaqualitymanagementsystemimplementedbymedical device manufacturers. Participants engage in activities that foster an understanding of each standard element and the benefitsofeachelementfortheirorganization’ssystem.
Cost CEU Hours Subject Code
$395 0.8 8 ZISO1156
CRN Date Day Time Location Instructor
40666 Aug. 28 TH 8:30 a.m. – 4:30 p.m. CCE Staff
40667 Nov. 5 W 8:30 a.m. – 4:30 p.m. CCE Staff
REGISTER NOWwww.corporatecollege.com/enroll • 216-987-0233
ISO STANDARDS/PLExUS CERTIFIED TRAINING
15
QUALITY AND CONTINUOUS IMPROVEMENT
REGISTER NOWwww.corporatecollege.com/enroll • 216-987-0233
LEAN SIx SIGMAExecutive Guide to Becoming a Lean OrganizationLeanisabusinesspracticethatmeanscreatingmorevaluewithfewerresources.LeanSixSigmaincreasesbusinessproductivity and identifies and eliminates waste at its root cause.TheLeanSixSigmacultureingrainedincompanieslikeGeneralElectric,Boeing,TargetandAmazonhasresultedin global recognition for adding value and reducing costs for organizationsineverysectorofindustry.Thisworkshopisspecifically designed for executives considering making the commitmenttoaLeanculturewithintheirorganization.
Cost CEU Hours Subject Code
$149 0.4 4 ZLSS1035
CRN Date Day Time Location Instructor
40539 Jul. 16 W 8:30 a.m. – 12:30 p.m.
CCE Bryan
40544 Sep.17 W 8:30 a.m. – 12:30 p.m.
CCE Bryan
40617 Nov. 17 M 8:30 a.m. – 12:30 p.m.
CCE Bryan
Yellow Belt - Lean Six SigmaLeanSixSigmaYellowBelttrainingisidealforallindividualswithinanorganization.YellowBeltsarefamiliarwithLeanSixSigmamethodologiesandtoolsthatarenecessarytoidentifyopportunities for eliminating waste, reducing costs and improvingprocesses.YellowBeltshavetheskillstorepresentindividual departments or organizations as an active member onLeanSixSigmaprojectteams.
Thisisablended-learningcourse:blended-learningreducestime away from home or work and ensures that class time is spent reinforcing learning through hands-on activities and class discussion.
Cost CEU Hours Subject Code
$1,200 2.6 26 ZLSS1032
CRN Date Day Time Location Instructor
40543 Sep.16-Oct.7 T 8:30 a.m. – 4:30 p.m.
CCE Fazekas
40546 Oct. 1 - Nov. 6 W 6 - 9:30 p.m. CCE Fazekas
40616 Nov.12-Dec.3 W 8:30 a.m. – 4:30 p.m.
CCE Fazekas
Green Belt - Lean Six SigmaPrerequisite: TheLSSYellowBeltcourse. Uponsuccessfulcompletionofthiscourse,participantswillbecertifiedasLeanSixSigmaGreenBelts.LeanSixSigmaGreenBeltsworkdirectlywithcross-functionalprojectleaders to carry out identified improvement projects using LSSmethodologies.GreenBeltscanimplementalloftheappropriate tools to lead independent local projects.
Cost CEU Hours Subject Code
$2,200 3.6 36 ZLSS1033
CRN Date Day Time Location Instructor
40597 Oct.14-Dec.31 T 8:30 a.m. – 4:30 p.m.
CCE Fazekas
Lean Six Sigma Green Belt for Health CareThiscoursehasbeencustomizedtomeettheuniqueneedsofcurrentandfuturehealthcareprofessionals.Uponsuccessfulcompletionofthiscourse,participantswillbecertifiedasLeanSixSigmaGreenBeltsforHealthCare.LeanSixSigmaGreenBeltsforHealthCareworkdirectlywithcross-functionalprojectleaderstocarry-outidentifiedimprovementprojectsusingLSSmethodologieswithinahealthcareorganization.GreenBeltswill implement all of the appropriate tools to lead independent local projects when necessary
Note:Thiscourseblends40hoursoftraditionalclassroominstructionwith28hoursofrequiredonlinelearningandassignments.ToreceiveGreenBeltcertification,participantsmust attend all class sessions, complete all online assignments andcompleteacollegeapprovedLeanSixSigmaproject.Allcourse materials included.
Cost CEU Hours Subject Code
$3,400 6.8 68 ZLSS1027
CRN Date Day Time Location Instructor
40547 Sep.13-Dec.20 S 8:30 a.m. – 4:30 p.m.
CCE Fazekas
16
QUALITY AND CONTINUOUS IMPROVEMENT
Black Belt - Lean Six SigmaPrerequisite: TheLeanSixSigmaGreenBeltcourse
Uponsuccessfulcompletionofthiscourse,participantswillbecertifiedasLeanSixSigmaBlackBelts.BlackBeltsaretrainedexpertsinLean,SixSigmaandstatisticalprocesscontroltechniques.TheLSSBlackBeltcourseisdesignedtoensureeffectiveuseofDMAICprinciplesneededtoimprovebusinessprocessesandtheLeantoolstoreducewasteandincreaseproductivity.Individualscompletingthiscoursewillhaveallthenecessary tools to lead cross-functional project teams through implementation.ThiscourseusesMINITABstatisticalsoftwarefor all project calculations; it is preferable that participants bring their own laptop for software download.
Cost CEU Hours Subject Code
$3,625 8.0 80 ZLSS1003
CRN Date Day Time Location Instructor
40542 Sep.5-Dec.31 F 8:30 a.m. – 4:30 p.m.
CCE Fazekas
REGISTER NOWwww.corporatecollege.com/enroll • 216-987-0233
LeanOhio Boot Camp: Transforming the Public SectorLeanOhioBootCampisanintensivetrainingprogramthatusesLeanmethodsandtools.Theentireprogramistailoredto the public sector workplace and public sector processes. Thetrainingisfilledwithgovernmentexamplesandexercises.ThisprogramisidealforpeoplewhoworkingovernmentinanOhio city, township, county, school district, public university or othergovernmentalagencyororganization.ScholarshipsareavailablethroughtheLocalGovernmentEfficiencyProgram.Participants should have support from their organization leadership to attend.
Cost CEU Hours Subject Code
$2,000 4.0 40 ZLEN1036
CRN Date Day Time Location Instructor
40537 Jul. 15 - 23 T/W/TH 8:30 a.m. – 4:30 p.m.
CCE Staff
40538 Sep.17-Oct. 15
W 8:30 a.m. – 4:30 p.m.
CCE Staff
40629 Nov. 12 - 20 W/TH/F 8:30 a.m. – 4:30 p.m.
CCE Staff
OvERvIEW:
Corporate College is pleased to announce thatwehavepartneredwithMid-AmericaOSHAEducationCenter.Mid-Americaisoneofonly25centersintheUnitedStatesformallyauthorizedbyOSHAtodelivercourses and training.
InstructorsaretrainedandauthorizedtoprovideOSHAcourses.CoursematerialsareOSHAapprovedandcertificatesareOSHAendorsed. Corporate College will handle thereportingrequirementstoOSHAforparticipants.RegistrationforOSHAcoursesisprocessedthroughMid-America.
OSHA ENVIRONMENTAL AND SAFETY COMPLIANCE
Course Date Time Cost
OSHA7845RecordKeeping Sep.12 8:30 a.m. - 5 p.m. $200
OSHA7205HealthHazard Awareness
Sep.22 8:30 a.m. – 5 p.m. $200
OSHA2225RespiratoryProtection Sep.30-Oct.3 8:30 a.m. – 4 p.m. $750
OSHA521GuidetoIndustrialHygiene
Oct. 6 - 9 8:30 a.m. – 3:30 p.m. $750
OSHA7500IntroductiontoSafetyandHealthManagement
Oct. 20 8:30 a.m. – 4 p.m. $200
OSHA7105EvacuationandEmergencyPlanning
Oct. 21 8:30 a.m. – 12:30 p.m. $200
OSHA511StandardsforGeneralIndustry
Nov. 3 - 6 8:30 a.m. – 4 p.m. $800
OSHA7200BloodBornePathogens,ExposureControlfor
Health Care Facilities
Nov. 19 8:30 a.m. – 4 p.m. $200
OSHA2255PrinciplesofErgonomicsAppliedtoWorkRelatedMusculoskeletaland
NerveDisorder
Nov. 12 - 14 8:30 a.m. – 3:30 p.m. $675
OSHA7505AccidentInvestigation Dec.4-5 8:30 a.m. – 3 p.m. $400
OSHA7210PandemicInfluenza Dec.9 8:30 a.m. – 3 p.m. $200
MA7220HazardousMaterialsforFirst Receivers
Dec.16 8:30 a.m. – 5 p.m. $200
Note:AllclassesheldatCorporateCollegeEast,exceptOSHA521,2264and3115(heldatMid-AmericainMiddleburgHts.)
ACCOUNTING, FINANCE AND TAx
Theaccounting,financeandtaxfields
requireongoingcontinuingeducation
due to competitive necessity and state
mandated standards.
AccordingtotheBureauofLaborStatistics,
employment of accountants, tax professionals
and auditors is expected to increase 13 percent
over the next decade. Having an industry
recognized credential in this field may help to
ensure your continued success.
17
TRAINING SOLUTIONSCERTIFIED MANAGEMENT ACCOUNTANT ExAM REVIEwCERTIFIED PUbLIC ACCOUNTANT ExAM REVIEwENROLLED AGENT CERTIFICATIONFINANCE FOR NON-FINANCIAL MANAGERSPAYTRAIN FUNDAMENTALSCERTIFIED MANAGER OF APARTMENTS
ACCOUNTING, FINANCE AND TAx
TRAINING SOLUTIONSCERTIFIED MANAGEMENT ACCOUNTANT ExAM REVIEwCorporateCollegeandGleimPublishinghavepartnered to bring you two courses that will preparelearnerstotaketheCertifiedManagementAccountant(CMA)Exam.Review:planning,budgeting and forecasting; performance management; cost management; internal controls; andprofessionalethics.TheCMAcredentialdemonstrates your mastery of management accounting knowledge and skills, as well as competency and commitment to improving organizational performance.
CERTIFIED PUbLIC ACCOUNTANT ExAM REVIEwTheCertifiedPublicAccountant(CPA)examinationis the most established and recognized professional accounting designation. Corporate CollegepartneredwithGleimPublishingtodeliverTheGleimProfessor-LedLiveReview,blendingtheexperience, motivation and engagement of a live professor with the flexibility and resources of an online learning system.
ENROLLED AGENT CERTIFICATIONEnrolledagentsarelicensedbythefederalgovernment and have demonstrated special competence in tax matters, professional ethics and canpracticebeforetheIRSanywhereintheUnitedStates.Theenrolledagentprogramisablendedlearning program intended to prepare participants topasstheSEEexam.SessionsarestructuredbasedontheGleimSystemforSuccess.TheSEEis a three part exam administered by Prometrics onbehalfoftheIRS.YoumustsuccessfullypassallthreepartstoreceiveIRS-EAcertification.
FINANCE FOR NON-FINANCIAL MANAGERSDevelopedexpresslyfornon-specialists,thisprogram explains: how to understand financial and operational measures; prepare and utilize budgets; respondtoinquiriesaboutthedollarsandcentsconsequencesofactionstakenbyyouoryourdepartment; and speak the jargon of finance with fluency and ease. Non-financial managers in all areas that need to learn the basics of finance will benefit from this program.
PAYTRAIN FUNDAMENTALSAmericanPayrollAssociationPayTrainFundamentals Certification is an important firststepinpayrolleducation.Thisinteractive,blended-learning program covers the basic procedures, processes and terminology defining the daily workload of the beginning payroll practitioner.Thisprogramalsoprovidesathoroughoverviewofthelawsandregulationsthataffectpayroll. Practical experience is gained through hands-on computer-based exercises that allow each participant to work through actual payroll forms and payroll calculations.
18
REGISTER NOWwww.corporatecollege.com/enroll • 216-987-0233
19
ACCOUNTING, FINANCE AND TAx
Certified Management Accountant Exam ReviewCorporateCollegeandGleimPublishinghavepartneredtobring you two courses that will prepare learners to take the CertifiedManagementAccountant(CMA)exam.Thissectionwill cover: planning, budgeting and forecasting; performance management; cost management; internal controls; and professional ethics.
Cost CEU Hours Subject Code
$1,999 1.6 16 ZFIN1039
CRN Date Day Time Location Instructor
40588 Aug. 27 - Jan. 31
W 6:30 – 9:30 p.m. CCW Staff
Certified Public Accountant Exam ReviewTheCertifiedPublicAccountant(CPA)examinationisthemost established and recognized professional accounting designation.CorporateCollegehaspartneredwithGleimPublishingtodeliverTheGleimProfessor-LedLiveReview.Thisprogramblendstheexperience,motivationandengagement of a live professor with the flexibility and resources of an online learning system.
Cost CEU Hours Subject Code
$2,200 7.5 75 ZFIN1044
CRN Date Day Time Location Instructor
40578 Aug 2 - Mar.28
S 9 a.m. – Noon CCE Fegan
ACCOUNTING, FINANCE AND TAx
REGISTER NOWwww.corporatecollege.com/enroll • 216-987-0233
Enrolled Agent CertificationTheEnrolledAgentprogramisablended-learningprogramintendedtoprepareparticipantstopasstheSEEexam:Part1–Individuals;Part2–Businesses;Part3-Representation,PracticesandProcedures.SessionsarestructuredbasedontheGleimSystemforSuccess.ThefollowingmaterialsareincludedwithregistrationforallthreepartsoftheSEEexam:instructor-ledsessions,testpreponline,audioreview,EAGleimonline(one-yearaccess),accesstoapersonalcounselorandGleimbookbag.
Enrolledagents(EA)arelicensedbythefederalgovernmentand have demonstrated special competence in tax matters, professionalethicsandcanpracticebeforetheInternalRevenueService(IRS)anywhereintheUnitedStates.
EAsmaypresentcasesatalllevelsoftheIRSandmayrepresent clients, with or without their presence, on such matters as: examination of a filed return, liability for a delinquentreturn,paymentofapastduetaxandsubmissionofafederaltaxlien.Inshort,theyactasagentsoftaxpayersfacedwith problems involving income taxes, estate and gift taxes, employment taxes and excise taxes.
TobecomeacertifiedEAyoumustsuccessfullypasstheIRSSpecialEnrollmentExamination(SEE)andasuitabilitycheck.InadditiontopassingtheSEE,applicantsmustpassataxcompliancechecktoensurethatyouhavefiledallrequiredtaxreturns and have no outstanding tax liabilities.
Cost CEU Hours Subject Code
$1,149 15.6 156 ZFIN1042
CRN Date Day Time Location Instructor
40562 Aug. 23 - Dec.31
S 9 a.m. – Noon CCE Staff
20
ACCOUNTING, FINANCE AND TAx
REGISTER NOWwww.corporatecollege.com/enroll • 216-987-0233
Finance for Non-Financial ManagersTogetaheadandstayahead,today’smanagershavetobe“financesavvy.”You’vegottoknowhowtojustifyarequest...quantifyyourcontributionstothecompany...spotprofitdrainsbefore they get out of hand.
Fromaccrualstowrite-offs,fromaccountsreceivabletoworking capital, this seminar shows you the concepts, techniquesandtoolsthatcanhelpyoumakeeachdecisionpayoff–onthejobandonthebottomline!Nomatterhoweffectiveyour management methods or how innovative your ideas, the results are going to be measured in numbers: dollars and cents.
Note:Upcomingcoursesarelistedonwebsite.
Cost CEU Hours Subject Code
$289 0.8 8 ZPDI1023
CRN Date Day Time Location Instructor
40558 Jul. 17 TH 8:30 a.m. – 4:30 p.m.
CCE Mastrandrea
40556 Sep.10 W 8:30 a.m. – 4:30 p.m.
CCE Mastrandrea
40626 Oct. 30 TH 8:30 a.m. – 4:30 p.m.
CCE Mastrandrea
40627 Dec.10 W 8:30 a.m. – 4:30 p.m.
CCE Mastrandrea
PayTrain FundamentalsCAPAPayTrainFundamentalsCertification(FPC)isanimportantfirststepinpayrolleducation.Thisinteractive,blended-learning program covers the basic procedures, processes, and terminology defining the daily workload of thebeginningpayrollpractitioner.Thisprogramprovidesathoroughoverviewofthelawsandregulationsthataffectpayroll. Practical experience is also gained through “hands-on” computer-based exercises that allow each participant to work through actual payroll forms and payroll calculations. ThisprogramisinpartnershipwithTheAmericanPayrollAssociation(APA).APAsetsthestandardsforpayrollexcellencethroughtwocertificationprograms.TheCertifiedPayrollProfessional(CPP)andtheFundamentalPayrollCertification(FPC)arehighlysought-afterdesignationsfor payroll professionals who want to keep their knowledge up-to-date and advance their careers
Note:Upcomingcoursesarelistedonwebsite.
Cost CEU Hours Subject Code
$795 3.0 30 ZFIN1041
CRN Date Day Time Location Instructor
40561 Sep.20-Nov.22 S 9 a.m. – Noon CCE Staff
Certified Manager of ApartmentsTheNortheastOhioApartmentAssociation(NOAA)hasacommitment to providing current and future residents with qualitypropertiesandservicesofthehighestprofessionalstandards through education, publication and advocacy. Tofurtherthismission,CorporateCollegeandNOAAhavepartnered to develop, design and deliver a certification program to enhance the knowledge and skills of apartment managers in Northeast Ohio. NOAA members should call 216-987-0233 to register and receive a discounted rate of $995.
Cost CEU Hours Subject Code
$1,199 3.0 30 ZPDI1236
CRN Date Day Time Location Instructor
40624 Oct. 16 - Nov. 20
T/TH 6 – 9 p.m. CCE Staff
INFORMATION TECHNOLOGY
CorporateCollege’sinformationtechnology
programs are developed in collaboration with
business and industry to ensure training meets
the demands of the workplace. Programs range
from one-day workshops to in-depth courses
that lead to industry-recognized credentials
and certifications.21
TRAINING SOLUTIONSCISCO TECHNICAL TRAININGCOMPUTER NETwORk TECHNICIANDATAbASE ADMINISTRATIONINFORMATION TECHNOLOGY SERVICE AND SUPPORT TECHNICIAN.NET DEVELOPERNETwORk ADMINISTRATORwEb DESIGNER
CISCO TECHNICAL TRAININGCisco certification ensures high standards of technical expertise. Achieving Cisco certification at any level means joining the ranks of skilled network professionals who have earned recognition and respectintheindustry.Thefirstthreelevelsofcertification and specialization that Cisco provides forITprofessionalscanfollowseveraldifferenttracks to meet individual needs.
COMPUTER NETwORk TECHNICIANThisprogramfocusesontheA+,Network+andSecurity+examobjectivesdevelopedbytheComputingTechnologyIndustryAssociation(CompTIA).CompTIAA+certificationisdesignedfor those responsible for the installation, upgrade, repair, configuration and troubleshooting of PCsystemshardwareandsoftware.CompTIANetwork+certificationprovesknowledgeofnetworking.CompTIASecurity+certificationdesignates knowledgeable professionals in the field of security dealing with computer security.
DATAbASE ADMINISTRATIONThedatabaseadministrationprogrampreparesstudents to set up, maintain, diagnose and troubleshootMS-SQLdatabasesystems.Databaseadministrators are responsible for making sure thosesystemsoperateefficiently,datatheystoreisbackedupregularlyandstoredeffectively,andthatthe data is secure from unauthorized access.
INFORMATION TECHNOLOGY SERVICE AND SUPPORT TECHNICIANInstall,configure,troubleshootandprovidemaintenance and training in response to customerinquiries.
.NET DEVELOPERThis24-weekintensivecohortprogramprovidesstudents with the skills necessary for a career in Web and Windows application development in MicrosoftVisualC#utilizingthe.NETframework.
NETwORk ADMINISTRATORThenetworkadministratorcertificateprogramwillhelp put your career on the fast track by ensuring you have the skills to successfully implement, manageandtroubleshootMicrosoftWindowsandLinuxnetworks.
wEb DESIGNERWeb designers work with the end-user in mind to incorporate interactive media features such as video and animation, e-commerce payment systems, advertising and more. Web design brings together creative vision and technical skills. Designerspossessaneyeforeffectiveonlinepresentation as well as the programming ability to execute the design.
TRAINING SOLUTIONS
22
INFORMATION TECHNOLOGY
REGISTER NOWwww.corporatecollege.com/enroll • 216-987-0233
HEALTH IT/INFORMATICS
Corporate College provides training that
supportstheeffectiveandefficientuseof
information technology and associated
processes within the health care setting.
Learnerscanengageinindividualcourses
tosupporttheiruseofhealthITwithintheir
current positions, or enroll within a certificate
track. Courses are 100 percent online and four
weeks in length.
23
TRAINING SOLUTIONSHEALTH IT/INFORMATICSHEALTH INFORMATION TECHNOLOGY PROFESSIONALwORkFLOw PRACTITIONER AND PROCESS MANAGEMENT SPECIALISTSYSTEMS SUPPORT SPECIALIST
24
HEALTH IT/INFORMATICS
HEALTH IT/INFORMATICSOvERvIEW:
Our training courses provide essential health care and information technology concepts along with hands-on simulations that prepare learners for the rapid growth and integration of information technologyinthehealthcaresystem.Trainingfocuses on all aspects of health care informatics andIT,includinginteractivelabexerciseswithinan electronic health record system and projects and assessments that support your mastery of each concept.
Certificate programs are available for students to build knowledge and experiences that will advance their ability to support, manage and analyze health information technology and their associated workflows. Certificates prepare trainees to sit for a number of credentialing exams.
Basic Health IT Course Offerings
• HealthCareandHealthInformationTechnology
• HealthInformationandComputerScienceintheU.S.
• EffectiveCommunicationintheHealthCareEnvironment
Intermediate Health IT Course Offerings
• HealthManagementInformationSystemsandQualityImprovement
• WorkingwithHealthITSystems
• InstallationandManagementofHealthITSystemsandConfiguringEHRs
Advanced Health IT Course Offerings
• PublicHealth,NetworkingandHealthInformationExchange
• FundamentalsofHealthWorkflowProcessAnalysis and Redesign
• UsabilityandHumanFactors
• Planning,Leadership,ProfessionalismandProjectManagement
Special Course Offerings
• HealthITCAHIMSPrep
• HealthITCombine
REGISTER NOWwww.corporatecollege.com/enroll • 216-987-0233
25
HEALTH IT/INFORMATICS
HEALTH INFORMATION TECHNOLOGY PROFESSIONAL
OvERvIEW:
Individualsinthisrolesupportphysiciansandadministrators with the adoption, management and maintenanceofhealthITandprovidecomprehensivemanagement of electronic health information and its secure exchange between health care consumers and providers.
REQUIRED COURSES:
- Effective Communication in the Health Care Environment
- Fundamentals of Health Workflow Process Analysis and Redesign
- Health Care and Health Information Technology
- Health Information and Computer Science in the U.S.
- Health Management Information Systems and Quality Improvement
- Installation and Maintenance of Health IT Systems and Configuring EHRs
- Planning, Leadership, Professionalism and Project Management
- Usability and Human Factors
- Working with Health IT Systems
- Public Health, Networking and Health Information Exchange
REGISTER NOWwww.corporatecollege.com/enroll • 216-987-0233
26
HEALTH IT/INFORMATICS
wORkFLOw PRACTITIONER AND PROCESS MANAGEMENT SPECIALIST
SYSTEMS SUPPORT SPECIALIST
OvERvIEW:
Individualsinthisroleassistinreorganizingtheworkof a provider to take full advantage of the features ofhealthITinpursuitofmeaningfuluseofhealthITtoimprovehealthcare.Theyprovideon-sitemanagement of mobile adoption support teams for the period of time before, during and beyond the implementationofhealthITsystemsinclinicalandpublic health settings.
REQUIRED COURSES:
- Effective Communication in the Health Care Environment
- Fundamentals of Health Workflow Process Analysis and Redesign
- Health Care and Health Information Technology
- Health Information and Computer Science in the U.S.
- Health Management Information Systems and Quality Improvement
- Planning, Leadership, Professionalism and Project Management
- Usability and Human Factors
- Working with Health IT Systems
OvERvIEW:
Individualsinthisroleprovideon-siteusersupport for the period of time before and during implementationandmaintainhealthITsystemsinclinical and public health settings, including patching andupgradingofsoftware.Theseindividualswillprovide support services, above and beyond what is provided by the vendor, to ensure the technology functions properly and is configured to meet the needs of the redesigned practice workflow. Workers in this role will support on an ongoing basis the technology deployed and also provide one-on-one support, in a traditional help desk model, to individual userswithquestionsorproblems.
REQUIRED COURSES:
- Effective Communication in the Health Care Environment
- Health Care and Health Information Technology
- Health Information and Computer Science in the U.S.
- Health Management Information Systems and Quality Improvement
- Installation and Maintenance of Health IT Systems and Configuring EHRs
- Usability and Human Factors
- Working with Health IT Systems
- Public Health, Networking and Health Information Exchange
REGISTER NOWwww.corporatecollege.com/enroll • 216-987-0233
Suggested Admissibility: • Associate’sdegreeorhigherwithatleastthreeyearshealthcareorITexperience• Orabachelor’sdegreeorhigherwithatleasttwoyearsadministration,business,project/changemanagementexperience
• Othercredentialed/certifiedprofessionalswithatleastfiveyearsofexperienceinthe aforementioned areas
Note: ManycoursesrequireasubscriptiontoNeehrPerfectforonlinelabaccess.
27
HEALTH IT/INFORMATICS
Health Care and Health Information TechnologyThiscourseisanoverviewofhealthcareincludingsettingsandmethods for delivery; roles of various healthcare professionals; funding for healthcare; methods of billing and reimbursement; legalissuesincludingHIPAA;commonformsofqualitymeasurement and performance improvement.
Cost CEU Hours Subject Code
$159 1.8 18 ZHIT1008
CRN Date Day Time Location Instructor
40437 Aug. 25 - Sep.21
Online Online Online Hambrick
40438 Jan. 12 - Feb. 8
Online Online Online Hambrick
Health Information and Computer Science in the U.S.Thiscourseisanoverviewofhealthcareincludingsettingsandmethods for delivery; roles of various healthcare professionals; funding for healthcare; methods of billing and reimbursement; legalissuesincludingHIPAA;commonformsofqualitymeasurement and performance improvement.
Cost CEU Hours Subject Code
$159 1.8 18 ZHIT1009
CRN Date Day Time Location Instructor
40440 Sep.22-Oct. 19
Online Online Online Zura
40441 Feb. 9 - Mar.8
Online Online Online Zura
Effective Communication in the Health Care EnvironmentThiscoursewillhelpyouunderstandthecommonlyusedtermsandabbreviationsinpublichealthandhealthcare.Itwillalso help you to demonstrate the ability to integrate and use healthcareterminologyinthevariousHITroles.Explanationof specific terminology used by workers in healthcare and public health.
Cost CEU Hours Subject Code
$169 1.8 18 ZHIT1010
CRN Date Day Time Location Instructor
40443 Oct. 20 - Nov. 16
Online Online Online Chaney
REGISTER NOWwww.corporatecollege.com/enroll • 216-987-0233
Health Management Information Systems and Quality ImprovementThiscoursereviewsthegeneralfunctionsandpurposesofhealthinformationsystems.LearnhowEHRsaffectpatientsafety,qualityofcareandproductivity.Assessfindingsfromqualityreviewsofreportedeventstodesignandimplementsystem improvements.
Cost CEU Hours Subject Code
$199 1.8 18 ZHIT1011
CRN Date Day Time Location Instructor
40446 Aug. 25 - Sep.21
Online Online Online Zura
40447 Nov. 17 - Dec.14
Online Online Online Zura
Working with Health IT SystemsLearnhowdataflowsacrossHITsystems.AnalyzethefunctionalityofdifferentEHRsystemsincludingsupportcapabilities,customizabilityandgo-livestrategies.StudentswillplaytheroleofpractitionersusinganEHRsystem.
Cost CEU Hours Subject Code
$199 1.8 18 ZHIT1012
CRN Date Day Time Location Instructor
40449 Sep.22-Oct. 19
Online Online Online Foster
40450 Jan. 12 - Feb. 8
Online Online Online Foster
Installation and Maintenance of Health IT Systems and Configuring EHRsInstructionininstallationandmaintenanceofhealthITsystems,includingtestingpriortoimplementation.Introductiontoprincipalsunderlyingconfiguration.MaterialsupportonlineVista lab experience.
Cost CEU Hours Subject Code
$199 1.8 18 ZHIT1013
CRN Date Day Time Location Instructor
40523 Jul. 7 - Aug. 3
Online Online Online Foster
40452 Oct. 20 - Nov. 16
Online Online Online Foster
28
HEALTH IT/INFORMATICS
REGISTER NOWwww.corporatecollege.com/enroll • 216-987-0233
Public Health, Networking and Health Information ExchangeIn-depthanalysisofdatamobility,includingthehardwareinfrastructure(wires,wireless,anddevicessupportingthem);theISOstack,standards,internetprotocol,federations;and,gridstheNHINandothernationwideapproaches.
Cost CEU Hours Subject Code
$199 1.8 18 ZHIT1014
CRN Date Day Time Location Instructor
40455 Aug. 25 - Sep.21
Online Online Online Foster
40457 Nov. 17 - Dec.14
Online Online Online Foster
Fundamentals of Health Workflow Process Analysis and RedesignCritically analyze the workflow processes in healthcare settings. Proposewaysinwhichqualityimprovementmethods,toolsandhealthITcanbeappliedwithinahealthcaresettingtoimproveworkflow processes.
Cost CEU Hours Subject Code
$199 1.8 18 ZHIT1015
CRN Date Day Time Location Instructor
40456 Sep.22-Oct. 19
Online Online Online McCaleb
Usability and Human FactorsArticulate a systems approach to usability and human factors asitappliestohealthinformationtechnology.Learnthecognitiveconsequencesofhealthinformationtechnologyonclinical performance.
Cost CEU Hours Subject Code
$169 1.8 18 ZHIT1016
CRN Date Day Time Location Instructor
40524 Jul. 7 - Aug. 3
Online Online Online Staff
40461 Oct. 20 - Nov. 16
Online Online Online Staff
Planning, Leadership, Professionalism and Project ManagementArticulate a systems approach to usability and human factors Developmentofskillsnecessarytocommunicateeffectivelyacross the full range of roles that will be encountered in health careandpublichealth.Learnleadership’sroleinHIT&EHRproject success.
Cost CEU Hours Subject Code
$199 1.8 18 ZHIT1017
CRN Date Day Time Location Instructor
40464 Nov. 17 - Dec.14
Online Online Online Zura
Health IT CAHIMS Exam PrepThiscoursepreparesindividualsthathavecompletedhealthITtrainingtotaketheCertifiedAssociateinHealthCareInformationandManagementSystems(CAHIMS)exam.TheCAHIMScertificationisanationalhealthITcertificationofferedthroughtheHealthInformationManagementSystemsSociety(HIMSS).Thosewhositfortheexamandpassitwillbecomearmedwithavaluablecredential,qualifyingthemtofacilitateandimprovethequalityofhealthITandbusinessmanagementsystems across the health care setting.
Cost CEU Hours Subject Code
$425 0 6 ZHIT1019
CRN Date Day Time Location Instructor
40575 Sep.8-25 T/TH 6 – 9 p.m. CCE Hambrick
40576 Feb. 2 - 14 S 9 a.m. – 4 p.m. CCE Hambrick
Health IT CombineHealth care organizations need professionals who are knowledgeableabouthealthITpolicy,systemsandprocesses,as well as those with the ability to identify and implement tools forprocessoptimization.ThisprogramcombinesthetrainingofhealthITandLeanSixSigma,teachingskillsneededtoapplyqualityimprovementmethodologyforprocessimprovement.
Cost CEU Hours Subject Code
$4,475 25.4 254 ZHIT1018
CRN Date Day Time Location Instructor
40589 Aug. 25 - Feb. 8
S 9 a.m. – 4 p.m. CCE Berry
40590 Jan. 12 – Jun. 4
T/TH 6 – 10 p.m. CCE Berry
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EffectiveJuly15,2014,a2.4percentservicefeewillapplytoallpaymentsmadebycreditcardforCorporateCollegeandCuyahogaCommunityCollege(Tri-C®)creditandnon-credittuition,feesandotherstudentaccountcharges.
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Corporate College4400 Richmond RoadWarrensville Heights, OH 44128
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QUALITY AND CONTINUOUS IMPROVEMENT
30Corporate College provides professional training and development customized for your business.
Programs may be customized and tailor-made tosuityourorganization’sindividualneedsandsolve challenges you may be facing.
Programs are delivered either at your company facility or at one of the two Corporate College campuses.
Clients turn to us for training solutions to meet strategic business goals and consulting solutions that improve individual, team and organizational performance.
We meet with your team leaders to discuss areas for improvement and after assessing your situation, we make suggestions on which type of training would benefit your organization.
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216-987-0234 | www.corporatecollege.com
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