![Page 1: CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS...CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS Throughout the course, each student will complete four written papers each on a](https://reader036.vdocument.in/reader036/viewer/2022071510/612e20b21ecc515869429ded/html5/thumbnails/1.jpg)
1
Private & Confidential – For Exclusive Use Of The Recipient
Agenda
CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS
I. Who am I?
II. What is the purpose of this course?
III. How to get the most of out of this course (and do well).
IV. Purpose you want to take this (or any) course.
-----------------------
I. What is work? What is business? How to become useful?
II. What’s next?
![Page 2: CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS...CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS Throughout the course, each student will complete four written papers each on a](https://reader036.vdocument.in/reader036/viewer/2022071510/612e20b21ecc515869429ded/html5/thumbnails/2.jpg)
All work contained in this document is property of i.e. Muhanna & co. and is
confidentially being shared with the client listed above.
ANALYSIS COMPLETED BY I.E. MUHANNA & COMPANY.
Design Thinking*Elective Course for Faculty of Sciences, USJ
Spring 2020
Instructor: Michael Muhanna, ASA
![Page 3: CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS...CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS Throughout the course, each student will complete four written papers each on a](https://reader036.vdocument.in/reader036/viewer/2022071510/612e20b21ecc515869429ded/html5/thumbnails/3.jpg)
3
Private & Confidential – For Exclusive Use Of The Recipient
*ALTERNATE TITLE:
Critical Thinking &
Designing Business
Solutions
![Page 4: CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS...CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS Throughout the course, each student will complete four written papers each on a](https://reader036.vdocument.in/reader036/viewer/2022071510/612e20b21ecc515869429ded/html5/thumbnails/4.jpg)
4
Private & Confidential – For Exclusive Use Of The Recipient
* SECOND ALTERNATE TITLE:
How to be a useful
person helping
businesses succeed
![Page 5: CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS...CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS Throughout the course, each student will complete four written papers each on a](https://reader036.vdocument.in/reader036/viewer/2022071510/612e20b21ecc515869429ded/html5/thumbnails/5.jpg)
5
Private & Confidential – For Exclusive Use Of The Recipient
![Page 6: CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS...CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS Throughout the course, each student will complete four written papers each on a](https://reader036.vdocument.in/reader036/viewer/2022071510/612e20b21ecc515869429ded/html5/thumbnails/6.jpg)
6
Private & Confidential – For Exclusive Use Of The Recipient
Who am I?
![Page 7: CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS...CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS Throughout the course, each student will complete four written papers each on a](https://reader036.vdocument.in/reader036/viewer/2022071510/612e20b21ecc515869429ded/html5/thumbnails/7.jpg)
7
Private & Confidential – For Exclusive Use Of The Recipient
My Background
CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS
Michael MuhannaSenior Manager & Actuary
i.e. Muhanna & co [Consulting Firm]
Executive Director & Founder
afikra [Global Social Enterprise]
Read more at:
afikra.com | muhanna.com | muhanna.org
linkedin.com/in/michaelmuhanna
![Page 8: CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS...CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS Throughout the course, each student will complete four written papers each on a](https://reader036.vdocument.in/reader036/viewer/2022071510/612e20b21ecc515869429ded/html5/thumbnails/8.jpg)
8
Private & Confidential – For Exclusive Use Of The Recipient
My Background
CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS
- Duke University
BS Economics & Music
- Aon Re (now Aon Benfield) in Chicago
Actuarial Consulting (Pricing)
- Teaching in New Orleans
2 Year Teaching Fellowship
- PwC in NYC
Actuarial Consulting (Reserving)
- Morgan Stanley in NYC
Financial Engineering / Quant Fund Mgmt
![Page 9: CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS...CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS Throughout the course, each student will complete four written papers each on a](https://reader036.vdocument.in/reader036/viewer/2022071510/612e20b21ecc515869429ded/html5/thumbnails/9.jpg)
9
Private & Confidential – For Exclusive Use Of The Recipient
My Background
CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS
muhanna.com
Consulting all over MENA, GCC, East Africa
~35 years old
~50 Employees
Offices in Lebanon, Cyprus, Tanzania
afikra.com
Global Media + Culture Org
Chapters in 6 Countries
Team of 50+
Global Community of 5000+
![Page 10: CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS...CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS Throughout the course, each student will complete four written papers each on a](https://reader036.vdocument.in/reader036/viewer/2022071510/612e20b21ecc515869429ded/html5/thumbnails/10.jpg)
10
Private & Confidential – For Exclusive Use Of The Recipient
Why are you taking this course?
What is business?
(Why is worth understanding?)
![Page 11: CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS...CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS Throughout the course, each student will complete four written papers each on a](https://reader036.vdocument.in/reader036/viewer/2022071510/612e20b21ecc515869429ded/html5/thumbnails/11.jpg)
11
Private & Confidential – For Exclusive Use Of The Recipient
Purpose of the
Course
![Page 12: CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS...CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS Throughout the course, each student will complete four written papers each on a](https://reader036.vdocument.in/reader036/viewer/2022071510/612e20b21ecc515869429ded/html5/thumbnails/12.jpg)
12
Private & Confidential – For Exclusive Use Of The Recipient
Purpose of the Course
CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS
Many students enter the professional world without a clear understanding
of how business works and, most crucially, how to be useful when
thinking about business problems, big and small. This course is designed
around business case studies that will give opportunities to try to
understand how and why different businesses operate in various sectors.
![Page 13: CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS...CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS Throughout the course, each student will complete four written papers each on a](https://reader036.vdocument.in/reader036/viewer/2022071510/612e20b21ecc515869429ded/html5/thumbnails/13.jpg)
13
Private & Confidential – For Exclusive Use Of The Recipient
Purpose of the Course
CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS
This course serves two fundamental purposes:
1. to explore how businesses make money and how shifts in the
environment change opportunities to do so and
2. to connect effective responses to those changes with fundamental
principles in business.
To accomplish these objectives, students will be asked to consider the
present-day challenges confronting a selection of firms spanning a
range of industries. Firms will be drawn from around the world to
highlight critical issues in global management.
![Page 14: CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS...CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS Throughout the course, each student will complete four written papers each on a](https://reader036.vdocument.in/reader036/viewer/2022071510/612e20b21ecc515869429ded/html5/thumbnails/14.jpg)
14
Private & Confidential – For Exclusive Use Of The Recipient
Purpose of the Course
CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS
Throughout the course, each student will complete four written papers
each on a different business case-study and one final group presentation
on a business case-study.
The course will introduce business concepts such as SWOT analyses,
Design Thinking, the Business Model Canvas and others.
This course does not require a business background; however it is
intended for students interested in working in consulting, business, and
early-stage start-ups.
![Page 15: CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS...CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS Throughout the course, each student will complete four written papers each on a](https://reader036.vdocument.in/reader036/viewer/2022071510/612e20b21ecc515869429ded/html5/thumbnails/15.jpg)
15
Private & Confidential – For Exclusive Use Of The Recipient
Purpose of the Course
CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS
The course will be highly interactive and will require that students
complete readings before the discussions.
Please note that if students are unprepared for class discussion and do
not complete all the readings before hand, they will have a hard time
receiving a good score and/or passing the class.
![Page 16: CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS...CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS Throughout the course, each student will complete four written papers each on a](https://reader036.vdocument.in/reader036/viewer/2022071510/612e20b21ecc515869429ded/html5/thumbnails/16.jpg)
16
Private & Confidential – For Exclusive Use Of The Recipient
Purpose of the Course
CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS
By the end of the course, the goal is this:
- Get a better understanding of how businesses operate, and how they
respond to challenges
- Gain practice on how to write / think / speak about these businesses &
challenges effectively
- Read, watch, and listen a lot.
Ultimately, I want you to become more hirable, more useful, and
someone that I would want to work with.
![Page 17: CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS...CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS Throughout the course, each student will complete four written papers each on a](https://reader036.vdocument.in/reader036/viewer/2022071510/612e20b21ecc515869429ded/html5/thumbnails/17.jpg)
17
Private & Confidential – For Exclusive Use Of The Recipient
Doing well in
the course
![Page 18: CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS...CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS Throughout the course, each student will complete four written papers each on a](https://reader036.vdocument.in/reader036/viewer/2022071510/612e20b21ecc515869429ded/html5/thumbnails/18.jpg)
18
Private & Confidential – For Exclusive Use Of The Recipient
Doing well in the course
CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS
Course page: mikeymu.com/usj
Fill out the class sign up
![Page 19: CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS...CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS Throughout the course, each student will complete four written papers each on a](https://reader036.vdocument.in/reader036/viewer/2022071510/612e20b21ecc515869429ded/html5/thumbnails/19.jpg)
19
Private & Confidential – For Exclusive Use Of The Recipient
Doing well in the course
CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS
Grade Composition:
• 30%: Productive Participation in Class (dependent on completion of
reading + HW)
• 40%: Four Written Company Profiles (10 points each)
• 30%: Final Presentation
![Page 20: CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS...CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS Throughout the course, each student will complete four written papers each on a](https://reader036.vdocument.in/reader036/viewer/2022071510/612e20b21ecc515869429ded/html5/thumbnails/20.jpg)
20
Private & Confidential – For Exclusive Use Of The Recipient
Doing well in the course
CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS
Four Company Profiles: (40% of grade)
• Each week emailed to me before noon the day of the class
• 750-1000 words
• Analyzing one of the weekly companies.
• Each paper should cover the following four questions:
• What value do they offer the world (or their community)?
• How does this company make money?
• What are their major weaknesses & threats?
• What changes in the business environment should they be concerned
with? How might we want to react to them?
![Page 21: CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS...CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS Throughout the course, each student will complete four written papers each on a](https://reader036.vdocument.in/reader036/viewer/2022071510/612e20b21ecc515869429ded/html5/thumbnails/21.jpg)
21
Private & Confidential – For Exclusive Use Of The Recipient
Doing well in the course
CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS
Class 1 – Ford, Toyota, Tesla
Class 2 – IKEA, H&M, Prada
Class 3 – Netflix, Disney, Google, Facebook
Class 4 – Amazon, Microsoft, Apple, HSBC
Class 5 – Marriot, AirBNB
Class 6 – Final Group Presentations during class.
*These may change
![Page 22: CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS...CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS Throughout the course, each student will complete four written papers each on a](https://reader036.vdocument.in/reader036/viewer/2022071510/612e20b21ecc515869429ded/html5/thumbnails/22.jpg)
22
Private & Confidential – For Exclusive Use Of The Recipient
Doing well in the course
CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS
Final Group Presentations: (30% of grade)
• Final Week
• Each aprox 10-15 minutes long
• Students will deliver an in-class presentation (in groups of
4-5 students) on a different company.
• Each team will be responsible for developing a
presentation on their findings and then managing class-
wide discussion on the issues involved
![Page 23: CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS...CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS Throughout the course, each student will complete four written papers each on a](https://reader036.vdocument.in/reader036/viewer/2022071510/612e20b21ecc515869429ded/html5/thumbnails/23.jpg)
23
Private & Confidential – For Exclusive Use Of The Recipient
Final Note
This course should be interesting.
But you cannot wing it.
Full disclosure:
If you don’t do the readings, and don’t put real effort into
the papers, you will have a hard time passing the class
and getting a good grade.
![Page 24: CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS...CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS Throughout the course, each student will complete four written papers each on a](https://reader036.vdocument.in/reader036/viewer/2022071510/612e20b21ecc515869429ded/html5/thumbnails/24.jpg)
24
Private & Confidential – For Exclusive Use Of The Recipient
Quick Break
Quick Break to talk about being useful
![Page 25: CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS...CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS Throughout the course, each student will complete four written papers each on a](https://reader036.vdocument.in/reader036/viewer/2022071510/612e20b21ecc515869429ded/html5/thumbnails/25.jpg)
25
Private & Confidential – For Exclusive Use Of The Recipient
Again, why are
you in school?
![Page 26: CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS...CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS Throughout the course, each student will complete four written papers each on a](https://reader036.vdocument.in/reader036/viewer/2022071510/612e20b21ecc515869429ded/html5/thumbnails/26.jpg)
26
Private & Confidential – For Exclusive Use Of The Recipient
First, what’s a job?
![Page 27: CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS...CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS Throughout the course, each student will complete four written papers each on a](https://reader036.vdocument.in/reader036/viewer/2022071510/612e20b21ecc515869429ded/html5/thumbnails/27.jpg)
27
Private & Confidential – For Exclusive Use Of The Recipient
![Page 28: CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS...CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS Throughout the course, each student will complete four written papers each on a](https://reader036.vdocument.in/reader036/viewer/2022071510/612e20b21ecc515869429ded/html5/thumbnails/28.jpg)
28
Private & Confidential – For Exclusive Use Of The Recipient
![Page 29: CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS...CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS Throughout the course, each student will complete four written papers each on a](https://reader036.vdocument.in/reader036/viewer/2022071510/612e20b21ecc515869429ded/html5/thumbnails/29.jpg)
29
Private & Confidential – For Exclusive Use Of The Recipient
![Page 30: CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS...CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS Throughout the course, each student will complete four written papers each on a](https://reader036.vdocument.in/reader036/viewer/2022071510/612e20b21ecc515869429ded/html5/thumbnails/30.jpg)
30
Private & Confidential – For Exclusive Use Of The Recipient
![Page 31: CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS...CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS Throughout the course, each student will complete four written papers each on a](https://reader036.vdocument.in/reader036/viewer/2022071510/612e20b21ecc515869429ded/html5/thumbnails/31.jpg)
31
Private & Confidential – For Exclusive Use Of The Recipient
![Page 32: CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS...CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS Throughout the course, each student will complete four written papers each on a](https://reader036.vdocument.in/reader036/viewer/2022071510/612e20b21ecc515869429ded/html5/thumbnails/32.jpg)
32
Private & Confidential – For Exclusive Use Of The Recipient
My favorite definition:
When someone pays you to do
something that is useful – either
because they can’t do it, or because
they don’t want to do it, or both.
![Page 33: CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS...CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS Throughout the course, each student will complete four written papers each on a](https://reader036.vdocument.in/reader036/viewer/2022071510/612e20b21ecc515869429ded/html5/thumbnails/33.jpg)
33
Private & Confidential – For Exclusive Use Of The Recipient
Speaking to a 21 year old:
I know your job
sucks sometimes...
That’s why we gave
it to you.
![Page 34: CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS...CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS Throughout the course, each student will complete four written papers each on a](https://reader036.vdocument.in/reader036/viewer/2022071510/612e20b21ecc515869429ded/html5/thumbnails/34.jpg)
34
Private & Confidential – For Exclusive Use Of The Recipient
So you are studying in the
Faculty of Science….
What kind of job do you want?
![Page 35: CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS...CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS Throughout the course, each student will complete four written papers each on a](https://reader036.vdocument.in/reader036/viewer/2022071510/612e20b21ecc515869429ded/html5/thumbnails/35.jpg)
35
Private & Confidential – For Exclusive Use Of The Recipient
What jobs are there?
Many client projects.
Wide Spread.
Multi Tasking.
Faster Pace.
Focus on your own
company.
More depth.
More singular focus.
Less fast pace.
Super Fast Pace
Very Volatile
Multi Tasking x 100
Consulting (External) In House (Internal) Start Up
![Page 36: CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS...CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS Throughout the course, each student will complete four written papers each on a](https://reader036.vdocument.in/reader036/viewer/2022071510/612e20b21ecc515869429ded/html5/thumbnails/36.jpg)
36
Private & Confidential – For Exclusive Use Of The Recipient
What jobs are there?
Many client projects.
Wide Spread.
Multi Tasking.
Faster Pace.
Focus on your own
company.
More depth.
More singular focus.
Less fast pace.
Super Fast Pace
Very Volatile
Multi Tasking x 100
Consulting (External) In House (Internal) Start Up
In all cases, your job is basically:
Understand why clients are using your business and
helping improve the product/service you can provide them
![Page 37: CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS...CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS Throughout the course, each student will complete four written papers each on a](https://reader036.vdocument.in/reader036/viewer/2022071510/612e20b21ecc515869429ded/html5/thumbnails/37.jpg)
37
Private & Confidential – For Exclusive Use Of The Recipient
How does
one become
useful?
![Page 38: CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS...CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS Throughout the course, each student will complete four written papers each on a](https://reader036.vdocument.in/reader036/viewer/2022071510/612e20b21ecc515869429ded/html5/thumbnails/38.jpg)
38
Private & Confidential – For Exclusive Use Of The Recipient
Be humble about being
bad, and be proud
enough to get better.Get excited about mastering the
basic tasks and be okay with the
fact that you are probably going to
be bad at basic stuff. Its okay!
![Page 39: CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS...CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS Throughout the course, each student will complete four written papers each on a](https://reader036.vdocument.in/reader036/viewer/2022071510/612e20b21ecc515869429ded/html5/thumbnails/39.jpg)
39
Private & Confidential – For Exclusive Use Of The Recipient
The Best Ability
is AvailabilityBe around.
Be present.
Build mentorships
(as a mentor and as a mentee)
![Page 40: CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS...CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS Throughout the course, each student will complete four written papers each on a](https://reader036.vdocument.in/reader036/viewer/2022071510/612e20b21ecc515869429ded/html5/thumbnails/40.jpg)
40
Private & Confidential – For Exclusive Use Of The Recipient
Listen & Read
IntentionallyDuring meetings take notes,
Become a fan of smart writing:
“Planet Money”, Michael Lewis,
Nate Silver, NYT, World Bank
Reports, etc.
![Page 41: CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS...CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS Throughout the course, each student will complete four written papers each on a](https://reader036.vdocument.in/reader036/viewer/2022071510/612e20b21ecc515869429ded/html5/thumbnails/41.jpg)
41
Private & Confidential – For Exclusive Use Of The Recipient
Speak and
Write PreciselyLearn to Reduce.
Say what you mean.
No hand waving.
![Page 42: CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS...CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS Throughout the course, each student will complete four written papers each on a](https://reader036.vdocument.in/reader036/viewer/2022071510/612e20b21ecc515869429ded/html5/thumbnails/42.jpg)
42
Private & Confidential – For Exclusive Use Of The Recipient
Timing is
everythingBe early.
Know when to listen &
when to chime in.
Don’t leave until you
finish what you said you
would.
![Page 43: CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS...CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS Throughout the course, each student will complete four written papers each on a](https://reader036.vdocument.in/reader036/viewer/2022071510/612e20b21ecc515869429ded/html5/thumbnails/43.jpg)
43
Private & Confidential – For Exclusive Use Of The Recipient
How to become useful
• The Best Ability is Availability
• Listen & Read Intentionally
• Speak and Write Precisely
• Timing is everything
• Be humble about being bad and be proud enough to get
better.
![Page 44: CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS...CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS Throughout the course, each student will complete four written papers each on a](https://reader036.vdocument.in/reader036/viewer/2022071510/612e20b21ecc515869429ded/html5/thumbnails/44.jpg)
44
Private & Confidential – For Exclusive Use Of The Recipient
Remember:We work with people.
So be a great teammate.
Communicate, be friendly,
coach, be coachable, be reliable,
& pass the ball.
![Page 45: CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS...CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS Throughout the course, each student will complete four written papers each on a](https://reader036.vdocument.in/reader036/viewer/2022071510/612e20b21ecc515869429ded/html5/thumbnails/45.jpg)
45
Private & Confidential – For Exclusive Use Of The Recipient
Any questions before we start the first real session?
![Page 46: CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS...CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS Throughout the course, each student will complete four written papers each on a](https://reader036.vdocument.in/reader036/viewer/2022071510/612e20b21ecc515869429ded/html5/thumbnails/46.jpg)
46
Private & Confidential – For Exclusive Use Of The Recipient
Intro to
Business
![Page 47: CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS...CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS Throughout the course, each student will complete four written papers each on a](https://reader036.vdocument.in/reader036/viewer/2022071510/612e20b21ecc515869429ded/html5/thumbnails/47.jpg)
47
Private & Confidential – For Exclusive Use Of The Recipient
Resources
CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS
• What makes you valuable?
• Why would someone want to hire you?
• Do you have a special skill?
• Willing to travel?
• Speak multiple languages?
![Page 48: CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS...CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS Throughout the course, each student will complete four written papers each on a](https://reader036.vdocument.in/reader036/viewer/2022071510/612e20b21ecc515869429ded/html5/thumbnails/48.jpg)
48
Private & Confidential – For Exclusive Use Of The Recipient
Resources
CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS
• What makes you valuable?
• Why would someone want to hire you?
• Do you have a special skill?
• Willing to travel?
• Speak multiple languages?
• What are your weaknesses?
• Tangible & Intangible
![Page 49: CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS...CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS Throughout the course, each student will complete four written papers each on a](https://reader036.vdocument.in/reader036/viewer/2022071510/612e20b21ecc515869429ded/html5/thumbnails/49.jpg)
49
Private & Confidential – For Exclusive Use Of The Recipient
What is Business?
• A business is usually defined as a commercial enterprise
• Some are run by only one person who carry out all of the required
functions. Others employ thousands of people and provide goods and
services to people all over the world
• Each business can be defined or described by:
• its type of ownership,
• the goods produced or services offered,
• the types of jobs provided,
• And/or the functions it performs in a community
![Page 50: CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS...CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS Throughout the course, each student will complete four written papers each on a](https://reader036.vdocument.in/reader036/viewer/2022071510/612e20b21ecc515869429ded/html5/thumbnails/50.jpg)
50
Private & Confidential – For Exclusive Use Of The Recipient
Stakeholders
• Who are the stakeholders? – Anyone who has an interest in the
success of a business
• Customers
• Managers
• Employees
• Owners
• Local Community/Environment
• Suppliers
• Government
• Creditors
![Page 51: CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS...CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS Throughout the course, each student will complete four written papers each on a](https://reader036.vdocument.in/reader036/viewer/2022071510/612e20b21ecc515869429ded/html5/thumbnails/51.jpg)
51
Private & Confidential – For Exclusive Use Of The Recipient
How Businesses Operate
Take Inputs Process/Manufacture Output
Costs: Fixed and Variable Revenue
Profit
![Page 52: CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS...CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS Throughout the course, each student will complete four written papers each on a](https://reader036.vdocument.in/reader036/viewer/2022071510/612e20b21ecc515869429ded/html5/thumbnails/52.jpg)
52
Private & Confidential – For Exclusive Use Of The Recipient
How Businesses Operate
![Page 53: CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS...CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS Throughout the course, each student will complete four written papers each on a](https://reader036.vdocument.in/reader036/viewer/2022071510/612e20b21ecc515869429ded/html5/thumbnails/53.jpg)
53
Private & Confidential – For Exclusive Use Of The Recipient
How Businesses Operate
![Page 54: CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS...CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS Throughout the course, each student will complete four written papers each on a](https://reader036.vdocument.in/reader036/viewer/2022071510/612e20b21ecc515869429ded/html5/thumbnails/54.jpg)
54
Private & Confidential – For Exclusive Use Of The Recipient
Industry
A group of businesses that all produce
similar products is called an industry
Example: Automobile manufacturers and
automobile parts is the Automobile Industry
Separated into three categories –
primary, secondary, and tertiary
![Page 55: CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS...CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS Throughout the course, each student will complete four written papers each on a](https://reader036.vdocument.in/reader036/viewer/2022071510/612e20b21ecc515869429ded/html5/thumbnails/55.jpg)
55
Private & Confidential – For Exclusive Use Of The Recipient
Resources
CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS
• Let's take a look at three companies to think about their
resources (tangible & intangible)
![Page 56: CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS...CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS Throughout the course, each student will complete four written papers each on a](https://reader036.vdocument.in/reader036/viewer/2022071510/612e20b21ecc515869429ded/html5/thumbnails/56.jpg)
56
Private & Confidential – For Exclusive Use Of The Recipient
Resources
CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS
• What are their goals as companies?
• What are their resources?
• Who are their stakeholders?
![Page 57: CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS...CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS Throughout the course, each student will complete four written papers each on a](https://reader036.vdocument.in/reader036/viewer/2022071510/612e20b21ecc515869429ded/html5/thumbnails/57.jpg)
57
Private & Confidential – For Exclusive Use Of The Recipient
Resources
CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS
![Page 58: CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS...CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS Throughout the course, each student will complete four written papers each on a](https://reader036.vdocument.in/reader036/viewer/2022071510/612e20b21ecc515869429ded/html5/thumbnails/58.jpg)
58
Private & Confidential – For Exclusive Use Of The Recipient
Industry
• Those involved in the first stage of development of products
• Harvest natural resources that are later used to manufacture products
• Mining, fishing, agriculture, forestry, and oil and gas extraction are all primary industries
• Large amounts of money is needed for research, equipment and machinery
• Automation reduces the need for labour
Primary Industry
![Page 59: CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS...CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS Throughout the course, each student will complete four written papers each on a](https://reader036.vdocument.in/reader036/viewer/2022071510/612e20b21ecc515869429ded/html5/thumbnails/59.jpg)
59
Private & Confidential – For Exclusive Use Of The Recipient
Industry
• Manufacture raw materials into finished products
• Gold and silver ores are refined and made into jewellery
• Crude oil is refined into machine oil, gasoline, and plastics
• Wheat is milled into flour and baked into breads and cookies
• Technology innovations has led to automation with computer assisted design
• Production is increasing using fewer workers
Secondary Industry
![Page 60: CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS...CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS Throughout the course, each student will complete four written papers each on a](https://reader036.vdocument.in/reader036/viewer/2022071510/612e20b21ecc515869429ded/html5/thumbnails/60.jpg)
60
Private & Confidential – For Exclusive Use Of The Recipient
Industry
• Provide services to consumers and other businesses
• Often involves selling or using products produced by secondary industries
• Tertiary industries are rapidly expanding creating job opportunities in service occupations
• Due to advances in technology (including electronics, communications, and computer science and aerospace), an aging population, busy consumers with less free time, and consumer demand for higher quality services
Tertiary Industry
![Page 61: CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS...CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS Throughout the course, each student will complete four written papers each on a](https://reader036.vdocument.in/reader036/viewer/2022071510/612e20b21ecc515869429ded/html5/thumbnails/61.jpg)
61
Private & Confidential – For Exclusive Use Of The Recipient
Influences on Business
Marketing
Objectives and Strategy
Human Resources
Production and
Operations Management
Accounting and Finance
External Factors
Internal Factors
![Page 62: CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS...CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS Throughout the course, each student will complete four written papers each on a](https://reader036.vdocument.in/reader036/viewer/2022071510/612e20b21ecc515869429ded/html5/thumbnails/62.jpg)
62
Private & Confidential – For Exclusive Use Of The Recipient
Marketing
Market Analysis
• Market Size
• Market Segments
Marketing Strategy
• Objectives of Business
• Niche versus Mass Marketing
• Marketing Portfolio
Market Research
• Primary and Secondary
The Marketing Mix
• Price
• Place
• Promotion
• Product
Marketing
Objectives and Strategy
Human Resources
Production and
Operations Management
Accounting and Finance
External Factors
Internal Factors
![Page 63: CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS...CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS Throughout the course, each student will complete four written papers each on a](https://reader036.vdocument.in/reader036/viewer/2022071510/612e20b21ecc515869429ded/html5/thumbnails/63.jpg)
63
Private & Confidential – For Exclusive Use Of The Recipient
Objectives and Strategy
Legal Structure
• Sole Proprietor
• Partnership
• Corporation
Business Objectives
• Mission Statements
• Starting Business
Stakeholders
• Customers
• Suppliers
• Employees
• Communities
SWOT Analysis
• Strengths, Weaknesses, Opportunities, and Threats
Marketing
Objectives and Strategy
Human Resources
Production and
Operations Management
Accounting and Finance
External Factors
Internal Factors
![Page 64: CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS...CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS Throughout the course, each student will complete four written papers each on a](https://reader036.vdocument.in/reader036/viewer/2022071510/612e20b21ecc515869429ded/html5/thumbnails/64.jpg)
64
Private & Confidential – For Exclusive Use Of The Recipient
Human Resources
Management Structure and Organizational Design
• Top Managers, Middle Managers, Front Line Managers
• Operatives
Leadership and Management Styles
• Autocratic, Democratic, Laissez-Faire
Management by Objectives (MBO)
Marketing
Objectives and Strategy
Human Resources
Production and
Operations Management
Accounting and Finance
External Factors
Internal Factors
![Page 65: CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS...CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS Throughout the course, each student will complete four written papers each on a](https://reader036.vdocument.in/reader036/viewer/2022071510/612e20b21ecc515869429ded/html5/thumbnails/65.jpg)
65
Private & Confidential – For Exclusive Use Of The Recipient
Human Resources
Motivation
Recruitment and Training of Employees
Workforce Planning
Communication
Marketing
Objectives and Strategy
Human Resources
Production and
Operations Management
Accounting and Finance
External Factors
Internal Factors
![Page 66: CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS...CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS Throughout the course, each student will complete four written papers each on a](https://reader036.vdocument.in/reader036/viewer/2022071510/612e20b21ecc515869429ded/html5/thumbnails/66.jpg)
66
Private & Confidential – For Exclusive Use Of The Recipient
Production/Operations Management
Efficiency and Effectiveness
• Stock and Quality Control
• Capacity Utilization
Production Methods
Economies and Diseconomies of Scale
Marketing
Objectives and Strategy
Human Resources
Production and
Operations Management
Accounting and Finance
External Factors
Internal Factors
![Page 67: CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS...CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS Throughout the course, each student will complete four written papers each on a](https://reader036.vdocument.in/reader036/viewer/2022071510/612e20b21ecc515869429ded/html5/thumbnails/67.jpg)
67
Private & Confidential – For Exclusive Use Of The Recipient
Accounting and Finance
Profit and Loss
Break Even Point
Balance Sheet
Budgeting
Revenue
Marketing
Objectives and Strategy
Human Resources
Production and
Operations Management
Accounting and Finance
External Factors
Internal Factors
![Page 68: CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS...CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS Throughout the course, each student will complete four written papers each on a](https://reader036.vdocument.in/reader036/viewer/2022071510/612e20b21ecc515869429ded/html5/thumbnails/68.jpg)
68
Private & Confidential – For Exclusive Use Of The Recipient
External Influences
Market Structure
• Perfect Competition
• Monopoly
• Imperfect Competition
• Oligopoly
The Macro-Economy
• Business Cycles
• Government Objectives and Policies
The Legal Environment (The Law)
Social Responsibility
Business Ethics
Marketing
Objectives and Strategy
Human Resources
Production and
Operations Management
Accounting and Finance
External Factors
Internal Factors
![Page 69: CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS...CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS Throughout the course, each student will complete four written papers each on a](https://reader036.vdocument.in/reader036/viewer/2022071510/612e20b21ecc515869429ded/html5/thumbnails/69.jpg)
69
Private & Confidential – For Exclusive Use Of The Recipient
SWOT Analysis
CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS
• Evaluates strategic position of the business
• Strengths (MATCH to opportunities)
• Weaknesses (turn into strengths?)
• Opportunities
• Threats (minimise or turn into opportunities)
• RELATIVE to competitors!
![Page 70: CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS...CRITICAL THINKING & DESIGNING BUSINESS SOLUTIONS Throughout the course, each student will complete four written papers each on a](https://reader036.vdocument.in/reader036/viewer/2022071510/612e20b21ecc515869429ded/html5/thumbnails/70.jpg)
70
Private & Confidential – For Exclusive Use Of The Recipient
i.e. Muhanna & co.
muhanna.com
+961 1 371 611
Thank YouMichael Muhanna