Download - CSDP at TSW 2011
Transcript
- 1. AgilityFlexibilitySpeed
Customer Service Delivery Platform Corporation
2. 3
key areas that will help
future-proof your services
3. Turn Cost Centers into Revenue Generators
field service
reverse logistics
service solutions
contract management
warranty management
customer service
4. Meet the requirements of changing people, products and
environments
5. Adopt a single view of customers and service operations
6. Booth #23
Customer Service Delivery Platform