2017 - 2018 CSU LEARNING TECHNOLOGI ES PLAN 1
VERSION 5
7TH JULY 2017
(Note: this would in future be called a “one year” plan to be completed in the first half of the year for the next year)
VERSION 5 APPROVED BY THE L EARNING ENVIRONMENTS CO MMITTEE ON 7 JUL Y 2017
VERSION 4 APPROVED BY THE CL TC ON 23 RD AUGUST 2016 VIA THE L EARNING ENVIRONMENTS COMMITTEE
VERSION 3 APPROVED BY THE CL TC ON 5TH MA Y 2015 VIA THE L EARNING ENVIRONMENTS COMMITTEE
VERSION 2 APPROVED BY THE INFO RMATION AND L EARNING SYSTEMS COMMITTEE ON 20 FEBRUARY 2014. VERSION 1 WAS APPROVED BY THE IL SC, CSU CURRICUL UM, L EARNING AND TEACHIN G COMMITTEE AND ACADEMIC SENATE IN 2010
VERSION 1 WAS APPROV ED BY CSU CURRICUL UM, L EARNING AND TEACHING COMMITTEE; ACADEMIC SENATE AND INFORMATION AND L EARNING SYSTEMS COMMITTEE IN 2010
Review Working Group: Assoc Prof Philip Uys (convenor, Learning technologies Unit, DSL); Tim Klapdor (uImagine, DLT); Ryun Fell (Learning Resources Unit, DLT); Pete
Greening (DSS); Paul Bristow (DIT); Vanessa Salway (DLS); Cade Whitbourn (WSO ).
2017 – 2018 CSU LEARNING TECHNOLOGIES PLAN
2017 - 2018 CSU LEARNING TECHNOLOGI ES PLAN 2
Table of Contents
1. Executive summary ................................................................................................................................................................................................................. 3
1.1 Purpose ................................................................................................................................................................................................................................ 3
1.2 Context ................................................................................................................................................................................................................................ 3
1.3 Aims and objectives of the Plan.............................................................................................................................................................................................. 4
1.4 Definition of “Learning Technologies” .................................................................................................................................................................................... 5
1.5 Sections of the Plan ............................................................................................................................................................................................................... 5
1.6 Key activities 2017 - 2018 ...................................................................................................................................................................................................... 6
1.7 SUGGESTIONS TO BE IMPLEMENTED IN THE 2019 PLAN .......................................................................................................................................................... 7
2. Introduction of new Learning technologies ........................................................................................................................................................................... 7
2.1 Learning technologies to be progressed significantly and introduced in 2017 ........................................................................................................................... 7
2.2 Approaches for the introduction of new Learning technologies in 2017...................................................................................................................................13
2.3 Learning technologies to be introduced in 2018 and beyond ..................................................................................................................................................15
3. Increasing the Appropriate Use Of Learning Technologies ................................................................................................................................................. 18
4. Related policy areas to align with, review or develop ........................................................................................................................................................ 23
5. The Enabling Systems Environment and Infrastructure ...................................................................................................................................................... 24
6. The Governance Structure Supporting Learning Technologies ........................................................................................................................................... 26
Appendix A: Glossary ........................................................................................................................................................................................................................ 27
Appendix B: Work Completed in 2016 ............................................................................................................................................................................................. 29
2017 - 2018 CSU LEARNING TECHNOLOGI ES PLAN 3
1. EXECUTIVE SUMMARY
The Learning Environments Committee (LEC) is the custodian of the Framework and the Plan.
The Plan addresses on-campus and off-campus education and CSU’s focus on practice-based education.
1.1 PURPOSE
The CSU learning technologies Plan embodies from 2016 to 2017 the principles espoused in the CSU Learning Technologies Framework (see
http://www.csu.edu.au/division/landt/resources/documents/CSUEducationalTechnologyFramework.pdf). The Plan will be revised annually and will cover a two year period.
Policy will have to be reviewed and appropriate resources allocated to ensure that the key tenets of the Framework are implemented through the Plan.
1.2 CONTEXT
The Plan aligns with the CSU Strategy. The plan further reflects the funding decisions of the Initiatives and Strategy Implementation Plan (ISIP). The organisati onal design of
CSU needs to support and respond to the key strategies contained in the Plan, for instance in the formulation of position descriptions and the way that work is organised.
2017 - 2018 CSU LEARNING TECHNOLOGI ES PLAN 4
1.3 AIMS AND OBJECTIVES OF THE PLAN
The Plan guides the implementation of learning technologies for a two year period at CSU and ensures the development, provision and use of learning technologies
advances learning and teaching towards positioning CSU with a reputation for quality learning and teaching using online learn ing as the anchor in on-campus, off-campus
and workplace learning.
The learning technologies used at CSU and current developments can be viewed on the CSU Supported Learning Technologies Landscape.
2017 - 2018 CSU LEARNING TECHNOLOGI ES PLAN 5
1.4 DEFINITION OF “LEARNING TECHNOLOGIES”
Learning technologies is defined in the Framework as the broad range of information, communication and related technologies that are integrated in well-researched
educational theory and practice for the direct purpose of effective design, development and facilitation of learning and teaching.
1.5 SECTIONS OF THE PLAN
The Plan deals with:
a) Introduction of New Learning Technologies
b) Increasing the Appropriate Use Of Learning Technologies
c) Related policy areas to align with, review or develop
d) The Required Systems Environment and Infrastructure
e) Professional Development And Training
f) Support For The Use of Learning Technologies
g) The Governance Structure Supporting Learning Technologies.
Each section uses the following colour coding to indicate priorities
- High priority - Red
- Medium priority = Orange
- Lower priority = White.
The priorities were created based on the expertise of representative staff of the University that served on the Review Working Group of the Plan, the Educational
Technology Reference Group (ERG) and Faculty feedback.
2017 - 2018 CSU LEARNING TECHNOLOGI ES PLAN 6
1.6 KEY ACTIVITIES 2017 - 2018
1. Subject Outline System Redesign
2. Further refine Course Space as part of the Course Design program
3. Evaluation of web-conferencing tools
4. Various 3rd party software integrations to Blackboard (as requested by academics)
5. Pilots of Online Proctoring Services for the provision of eExams
6. Formative subject evaluation tool
7. Implementation of Blackboard Analytics Road Map
8. Evaluate and implement future direction of Echo /Echo 360 Active Learning Platform and coordinate possible replacement
9. New versions of software: NORFOLK 4; Adobe Connect; InPlace; SRS; CourseEvals; PebblePad; Equella (DOMS)
10. Enhancement of Priority Student analytics, reporting and management processes
11. Implement Leganto reading list solution and integrate with I2 and Alma
12. Upgrade Blackboard Learn 9.1 to Q4 2016
13. Development of a new theme for Blackboard as well as tools to support consistent formatting of modules
14. Implementation of the uImagine Incubation Strategy to assist new technologies for Online Learning
15. Establish a Learning Analytics Research Network
16. Subject Outline System Redesign
17. Introduce more sophisticated plagiarism detection systems/tools (e.G. linguistic-based analytics tools).
18. Disseminate and showcase exemplars of integrated practice of the online learning model (from the OLM pilots and external to these), through an online showcase,
forums, workshops, webinars; and encourage publication of research and creative works particularly in practice-based education, online education and mobile
learning. Establish an online showcase of exemplars.
19. Ensure appropriate use of copyright and licensed material within learning technologies.
20. Develop learning space technology standards.
21. Develop learning space strategy/framework.
22. The open education work in DLT and DSA could link up with the open access (OER) drive from the Library. Open learning practices such as massive -open-online-
courses (MOOCS), open education resources (OERs), open textbooks, free-and-open-software (FOSS) and virtual libraries can be implemented.
23. Develop an extensive, ongoing and collaborative professional learning program around learning technologies for teaching and teaching support staff, including to
ensure they are able to ensure quality in online systems, and induction web spaces (marking online, moderation, etc.). 24. Training of students e.g. Study Link subjects like SSS032, video-training; online orientation; i2 online help site; contextualised video clips; online Orientation week;
point-of-need e.g. Student Central and knowledge based articles; i2 templates; context-sensitive help; links in subject sites; appropriate language. 25. Course Design using CourseSpace professional development (predominantly in the course teams). 26. Professional development for the new Subject Online system 27. Reporting assignment turnaround times for internal subjects
2017 - 2018 CSU LEARNING TECHNOLOGI ES PLAN 7
28. Policy changes from TOL, TOC, MOO projects impacting/required by learning technologies 29. Implement integration components for timetabling improving processes and enhancing student experience. 30. Enhance our systems capability to better service pathway, multi-session and non-award students. 31. Enhance the online environment by leveraging a more personalised, innovative portal to support improved student engagement, responsive interactions, improved
discovery and access to the right information to support students in their study. 32. Student labs Refresh 33. Teaching Space technology Refresh 34. Enhance learning and teaching data/ analytics infrastructure 35. Improved integration between the CRM and Interact 2
1.7 SUGGESTIONS TO BE IMPLEMENTED IN THE 2019 PLAN
1. It would be good to include details like – the Project Manager/Team; Project Timeline (esp. commencement and finish dates).
2. Make it a living document (maybe an editable progress column) and/or version control every 3 months via the Ed Tech Ref Group. Use in the Faculty CLTCs to report
progress
3. A rough timeline reconciled with the teaching session and avoiding critical times would also be helpful. 4. Ranking might be considered, but there are divided opinions about this as the current priority categories might suffice.
2. INTRODUCTION OF NEW LEARNING TECHNOLOGIES
2.1 LEARNING TECHNOLOGIES TO BE PROGRESSED SIGNIFICANTLY AND INTRODUCED IN 2017
Note that external educational technologies (these are online and mobile technologies including software, hardware and networks which allow user participation and intera ction and that are not integrated with
internal CSU systems, and are not centrally supported by DIT or DLT, and have not been centrally assessed by DIT and DLT) are not included in the table below.
2017 - 2018 CSU LEARNING TECHNOLOGI ES PLAN 8
Learning technologies Priority Curriculum/ Pedagogical need Roles & Responsibilities Timelines Relationships & Dependencies Themes
1. Subject Outline System Redesign
DLT - efficiency saving and improved quality of information to students, DIT
Conclude in early 2018
Dependencies:· N/A
Related to: CourseSpace
for integration work,
Blackboard Improve
work
Theme: TOL; Delivery
2. Further refine Course Space as part of the Course Design program.
Quality PVC (LT) DLT; DLT DIT,; DLT Educational Designers; Media Services, DLT (testing); DLS
2017 Dependencies:
Faculty course reviews
Course Design program
Subject Outline rewrite project
Related to: CLT Sub-plan.
Theme: TOL; Design
3. Evaluation of web-conferencing tools
DLT, DIT, Academic staff/faculty reps in evaluation
2017 Dependencies:
Adobe Connect licence expires in November 2017
Theme: TOL; Delivery
4. Various 3rd party software integrations to Blackboard (as requested by academics)
Enhanced Learning and Teaching
DLT, DIT 2017 Theme: TOL; Delivery
5. Pilots of Online Proctoring Services for the provision of eExams
Transforming online DLT, DSA 2017 - 2018 Exploring the options to
scale up the use of online
exams and invigilation
2017 - 2018 CSU LEARNING TECHNOLOGI ES PLAN 9
Learning technologies Priority Curriculum/ Pedagogical need Roles & Responsibilities Timelines Relationships & Dependencies Themes
services at CSU to
provide more flexibility in
online assessment.
Theme: TOL; Assessment/evaluation
6. Formative subject evaluation tool
OLM - Flexible and Adaptive Learning
DLT/DIT 2017 Explore options for
supporting formative
evaluation of subjects in
a way that enables
centralised capture of
data
Theme: TOL;
Assessment/evaluation
7. Implementation of Blackboard Analytics Road Map
Support evidence-based and student-centred practice
LTU – Adaptive Learning and Teaching Services, DLT
End 2017 Review of Blackboard
Analytics viability,
decision to be made
whether or not to
continue with the system
by mid-2017
Theme: TOL; Assessment/evaluation
8. Evaluate and Implement future direction of Echo / Echo 360 Active Learning Platform and coordinate possible replacement.
Not really being driven by a pedagogical need but rather changes in licensing and product availability. It could
DIT and DLT Health
Assessment by
EA in Q2-Q3
2016. Decision
Current Echo360 support
continues until December
2017. Panopto
implementation to
2017 - 2018 CSU LEARNING TECHNOLOGI ES PLAN 10
Learning technologies Priority Curriculum/ Pedagogical need Roles & Responsibilities Timelines Relationships & Dependencies Themes
deliver some new affordances though.
on replacement
and timing of
implementation
Q2 2017.
Implementation 2017
complete in November
2017.
Theme: TOL; Delivery
9. New versions of software: NORFOLK 4
Adobe Connect
InPlace
SRS
CourseEvals
PebblePad
Equella (DOMS)
Increased functionality to enhance the learning experience.
Director, Learning Technologies (DLT)
2017 Dependencies:
Third party vendor
viability
Related to: N/A.
Theme: TOL; Delivery
10.Enhancement of Priority Student analytics, reporting and management processes
DLT, with DSS End 2017 Current
practices
around
identification
and
management of
at risk students
undertaken by
the Faculties
and DSS/SPI
Technical development:
Relationships: Now part
of TOL strategy
Theme: TOL;
assessment/evaluation
2017 - 2018 CSU LEARNING TECHNOLOGI ES PLAN 11
Learning technologies Priority Curriculum/ Pedagogical need Roles & Responsibilities Timelines Relationships & Dependencies Themes
DIT/SPI/DLS/DLT
11.Implement Leganto reading list solution, and integrate with I2 and Alma
Transforming online DLS Project to begin late 2017
Related to: DLS
migration to Ex Libris
supported systems.
Dependencies:
Working with DLT to
integrate with I2
Theme: TOL; Delivery
12.Implement “Pure” as repository software for CRO
Improve the functionality and discoverability of CSU research output. Improve use of research outputs in teaching and learning.
DLS, DIT 2017 Theme: TOL
13.Upgrade Blackboard Learn 9.1 to Q4 2016
Contractual DLT, DIT, DSS 2nd half 2017 Related to Blackboard
theme project
Theme: TOL; Delivery
14.Development of a new theme for Blackboard as well as tools to support consistent formatting of modules
Improve user experience of new Blackboard version
uImagine 2nd Half 2017 Dependency:
Bb Upgrade
Related - Subject
Outlines development
Theme: TOL
2017 - 2018 CSU LEARNING TECHNOLOGI ES PLAN 12
Learning technologies Priority Curriculum/ Pedagogical need Roles & Responsibilities Timelines Relationships & Dependencies Themes
15.BKSB pilot Support implementation of ELLaN Policy
Evaluation/selection: ELLaN
Steering Committee
Implementation:
DLT/DIT/Faculties/
DSS
Pilot commenced in 201730
ELLaN Policy
ALLaN teams
Faculties
Students
Theme: TOL; Delivery
16.Explore Open Education Practices
Save time for teaching staff by using, while contribute to open education as sharing with the community and gaining additional students in the longer term.
DLT Open Education Working Group, DLT LRU/LTU/LDU
2017 Dependencies:
Approval by SEC
Related to: N/A.
Theme: TOL; Delivery
17.Smart Sparrow expansion
OLM - Flexible and Adaptive Learning
LTU, DLT End 2017 Smart Sparrow has been
used in a limited way,
now seeking to expand its
use
Theme: TOL; Delivery
18. Investigate a space that
encourages students to have
their own domain name and
hosted webspace, with
associated support.
Development of digital literacies uImagine, DLT, WSO Relationship: CSU
domain names go
through the WSO
Theme: TOL; Delivery
19. Thinkworks - examine existing
media development and Active student engagement LRU, DLT, DFM, DIT Bathurst pilot
commenced Dependency:
Funding (TOC)
2017 - 2018 CSU LEARNING TECHNOLOGI ES PLAN 13
Learning technologies Priority Curriculum/ Pedagogical need Roles & Responsibilities Timelines Relationships & Dependencies Themes
utilisation spaces across the
University and make
recommendations for the
establishment of a series of
newly designed, dynamic and
purpose-built communication
and design physical hubs
accessible by all CSU staff and
CSU students across all main
campuses as well as at study
centres used by our Distance
students.
development 2017
Timescales of DFM
master planning
Theme: TOC; Delivery
2.2 APPROACHES FOR THE INTRODUCTION OF NEW LEARNING TECHNOLOGIES IN 2017
Actions/Strategies Priority Roles & Responsibilities Timelines Relationships & Dependencies
Themes
20. Implementation of the
uImagine Incubation Strategy
to assist new technologies for
Online Learning
uImagine 2017 - 18 uImagine to work with key
stakeholders, EduGrowth and
external partners.
Theme: TOL; Delivery
2017 - 2018 CSU LEARNING TECHNOLOGI ES PLAN 14
Actions/Strategies Priority Roles & Responsibilities Timelines Relationships & Dependencies
Themes
21. Establish a Learning Analytics
Research Network
LTU – Adaptive Learning and Teaching Services,
DLT
Commence May
2017
Theme: TOL;
assessment/evaluation
2017 - 2018 CSU LEARNING TECHNOLOGI ES PLAN 15
2.3 LEARNING TECHNOLOGIES TO BE INTRODUCED IN 2018 AND BEYOND
Actions/Strategies Priority Curriculum/ Pedagogical need Roles &
Responsibilities
Timelines Relationships &
Dependencies Themes
22. Subject Outline System
Redesign
Streamline and simplify subject
outlines
DLT Conclude in March
2018
Dependencies: N/A
Related to: Course Space
integration
Theme: TOL; Delivery
23. Introduce more sophisticated
plagiarism detection
systems/tools (e.g. linguistic-
based analytics tools)
Increasing academic integrity DLT, DIT 2018 Dependency:
funding of TOL
project to cover this
item
Theme: TOL; Delivery
24. EASTS updates and
integration with interact
Analytics
Greater efficiencies in reporting
and better information for
at-risk student identification
LTU Systems Team,
DLT, DIT
2018 Dependencies:
Existing staff
Blackboard system
consistency
DIT Integration
capacity
Theme: TOL;
assessment/evaluation
2017 - 2018 CSU LEARNING TECHNOLOGI ES PLAN 16
Actions/Strategies Priority Curriculum/ Pedagogical need Roles &
Responsibilities
Timelines Relationships &
Dependencies Themes
25. Review and rewrite (as
needed) of SES questions
Improve feedback to inform
subject improvement
DLT, Faculties By end 2018 Consultative process
required, involving
quantitative and qualitative
investigation of survey
validity
Theme: TOL;
assessment/evaluation
26. Standardise the development
platforms of
online/mobile/interactive
learning resources, and
professional learning
resources, and recommend
appropriate use
Ease of online teaching; where
disparate professional learning
resources and experiences can be
brought together
DLT (Director,
Learning
Technologies;
Director LDU; Media
Services in LRU;
uImagine); DLS, DSS
During 2017 Dependencies:
Content Management
System
Related to:
External Review
Community and open
source options
Current apps within the
EA
WSO re the CSU CMS
Theme: TOL; Delivery
27. Create Your Own Video (CYO).
Academic professional spaces
to record video content.
Enhance support of subject
introduction video production
DLT LRU Early 2018 Dependencies:
Creation of pilot space
on the Wagga campus
by LRU
2017 - 2018 CSU LEARNING TECHNOLOGI ES PLAN 17
Actions/Strategies Priority Curriculum/ Pedagogical need Roles &
Responsibilities
Timelines Relationships &
Dependencies Themes
Funding
Theme: TOL; Delivery
28. Investigate artificial
intelligence and machine
learning
Improved student support and
personalised learning pathways
DLT, DIT 2018 Dependency:
Funding of TOL project
to cover this item
Theme: TOL; Delivery
29. Tracking progress and
performance against course
outcomes - will pull data from
CourseSpace and i2
Increased student support DLT, DIT 2018 Dependency:
approval by ISIP
Theme: TOL; Delivery
Relationship: this may
become a higher priority if
TOL requires a course level
student performance
dashboard.
2017 - 2018 CSU LEARNING TECHNOLOGI ES PLAN 18
3. INCREASING THE APPROPRIATE USE OF LEARNING TECHNOLOGIES
Actions/Strategies Priority Roles & Responsibilities Timelines Relationships & Dependencies
30. Disseminate and showcase
exemplars of integrated
practice of the online learning
model (from the OLM pilots
and external to these), through
an online showcase, forums,
workshops, webinars; and
encourage publication of
research and creative works
particularly in practice-based
education, online education
and mobile learning. Establish
an online showcase of
exemplars
uImagine, DLT; LRU, DLT; LTU, DLT; Manager,
Repository & Research Support (DLS);
2016 Dependencies:
Policies or guidelines promoting
open access to research outputs
DVC – Research
Related to:
Policy for the CSU Institutional
Repository
Faculty HEPPP-funded projects and
Course Renewal processes online
learning model currently under
development.
Establish sustainable processes for
maintaining into the future.
Theme: TOL; Development
31. Ensure appropriate use of
copyright and licensed material
within learning technologies.
DLS, DLT 2017 Related to:
Update and promote Copyright
guidelines and audits.
Theme: TOL; Delivery
2017 - 2018 CSU LEARNING TECHNOLOGI ES PLAN 19
Actions/Strategies Priority Roles & Responsibilities Timelines Relationships & Dependencies
32. Develop learning space
technology standards
DLT, DIT, DFM, NLE 2017 Theme: TOC; Delivery
33. Develop learning space
strategy/framework
DLT, DIT, DFM, DSA, DLS 2017 Theme: TOC; Delivery
34. The open education work in
DLT and DSA could link up with
the open access (OER) drive
from the Library. Open learning
practices such as massive-open-
online-courses (MOOCS), open
education resources (OERs),
open textbooks, free-and-open-
software (FOSS) and virtual
libraries can be implemented.
DLT, DSA, DLS 2017 - 2018 Theme: TOL; Delivery
35. Develop an extensive, ongoing
and collaborative professional
learning program around
learning technologies for
teaching and teaching support
staff, including to ensure they
are able to ensure quality in
online systems, and induction
web spaces (marking online,
moderation, etc.).
Learning Design Unit (LDU), Learning Academy,
uImagine and Learning Technology Unit (LTU) in DLT;
DIT; DLS
2017 and
2018
HR
Theme: TOL; Delivery
2017 - 2018 CSU LEARNING TECHNOLOGI ES PLAN 20
Actions/Strategies Priority Roles & Responsibilities Timelines Relationships & Dependencies
36. Training of students e.g. Study
Link subjects like SSS032, video-
training; online orientation; i2
online help site; contextualised
video clips; online Orientation
week; point-of-need e.g.
Student Central and knowledge
based articles; i2 templates;
context-sensitive help; links in
subject sites; appropriate
language
DSS; DLT – uImagine, LRU, LTU; teaching staff (subject
and course related support; discipline-based
technologies)
2016 Extensive student training program.
Theme: TOL; Delivery
37. Course Design using
CourseSpace professional
development (predominantly in
the course teams)
DLT - LDU 2017 - 2018
ongoing
Theme: TOL; Design
38. Professional development for
the new Subject Outline system
LTU; LDU
2017-2018 Relationship: Organisational change
within the Subject outline project
Theme: TOL; Delivery
39. Develop guiding
documentation at CSU level
(e.g., guidelines & procedures)
that outlines appropriate use
and support for internal
learning technologies.
Director, Learning Technologies (DLT); Director, LDU,
DLT, Director LRU (DLT)
2016 Dependencies:
HoS initiative
Related to:
Associate Deans (Learning and
Teaching);
Existing policy documentation
2017 - 2018 CSU LEARNING TECHNOLOGI ES PLAN 21
Actions/Strategies Priority Roles & Responsibilities Timelines Relationships & Dependencies
Supporting priority courses and
subjects and enriching learning
resources through learning
technologies in i2
Theme: TOL; Development
40. Implement new, more flexible
evaluation approach in
StudyLink subjects
ALTS, LTU
DSS
End 2017 Capacity of system to support desired
approach
Theme: TOL; Delivery
41. Symposiums and Think Tanks
on particular topics aligned
with capacity development in
online learning.
uImagine, DLT??????
LDU; LTU
2017/2018 Theme: TOL; Delivery
42. Develop a definitive framework
that provides multi-level
support to staff and student
users of learning technologies
(e.g., users know exactly where
to go for the kind of support
they require), clearly
identifying which groups in the
university have shared
responsibilities for providing
that support.
LEC; Director, Learning Technologies (DLT); Learning
Academy, DLT; Academic Success; Indigenous Student
Centres; Student Central; DLS; DIT; Educational
Designers;
Notification to HoS’s; DLT Service Request System
processes
2017 Dependencies:
Adoption of CSU Service
Standards;
Divisional Service Level
Agreements.
Related to:
Divisional Service Level
Agreements;
Indigenous Education Strategy;
2017 - 2018 CSU LEARNING TECHNOLOGI ES PLAN 22
Actions/Strategies Priority Roles & Responsibilities Timelines Relationships & Dependencies
First Year Curriculum Principles
Theme: TOL; Delivery
43. Development of new student
facing and staff facing analytic
systems drawing from the data
warehouse
Director Learning Online 2017-18 Dependencies:
Data Warehouse;
Related to:
Learning Analytics work;
Theme: TOL; Delivery
44. Exploration of feasibility of
integrating Blackboard with the
CRM
Director Learning Online 2017-18 Dependencies:
Blackboard;
Related to:
Student communications;
Theme: TOL; Delivery
2017 - 2018 CSU LEARNING TECHNOLOGI ES PLAN 23
4. RELATED POLICY AREAS TO ALIGN WITH, REVIEW OR DEVELOP
Actions/Strategies Priority Roles & Responsibilities Timelines Relationships & Dependencies
45. Reporting assignment
turnaround times for internal
subjects
DLT (LTU) May 2017 Implemented following Senate approval.
Manage to ensure that quality and ethical
practice are preserved.
Theme: TOL; assessment/evaluation
46. Policy changes from TOL, TOC,
MOO projects
impacting/required by learning
technologies
DLT (LTU and Learning Online) 2017 - 2018 Relating to progress with TOL, TOC, MOO
Theme: TOL; Delivery
47. Develop student evaluations
policy
ALTS, DLT Second half
2017
Analytics and evaluation requirements and
processes under TOL need to be defined
first. Policy needs to support TOl
requirements.
Theme: TOL; assessment/evaluation
48. Review Subject Outline Policy Sub-Deans L & T End 2017
2017 - 2018 CSU LEARNING TECHNOLOGI ES PLAN 24
5. THE ENABLING SYSTEMS ENVIRONMENT AND INFRASTRUCTURE
Actions/Strategies Priority Roles & Responsibilities Timelines Relationships & Dependencies
49. Implement integration
components for timetabling
improving processes and
enhancing student experience.
DSA/DIT/DFM 2017 - 2018 Dependencies:
N/A
Related to:
SIP drive for convening of timetabling
“working group”.
Implementation of Student Allocator
module for personalising student
timetables
Theme: TOL; Delivery
50. Enhance our systems capability
to better service pathway,
multi-session and non-award
students.
International Education and Partnerships, DSS,
Faculties, CSUAdvance, DSA, DLT, DIT
Multi-session Cohorts Project,
Interact 2 Project,
Credit and Pathway Management Project
2018 Dependencies:
ISIP approval and funding for a non-
award student management solution.
Related to:
Identity Management Roadmap Project
Multi-session Cohorts Project, Credit
and Pathway Management Project.
Theme: TOL; Design
51. Enhance the online
environment by leveraging a
more personalised, innovative
portal to support improved
student engagement,
Senior Manager Web, DIT, DoMC, DLS, DSS, DLT, DSA 2018 Dependencies:
SIP approval
Related to:
Web Strategy
CRM Review and Strategy
2017 - 2018 CSU LEARNING TECHNOLOGI ES PLAN 25
Actions/Strategies Priority Roles & Responsibilities Timelines Relationships & Dependencies
responsive interactions,
improved discovery and access
to the right information to
support students in their study.
Projects:
Student Portal, with Continual
improvement Model to be
implemented 2018+
Theme: TOL; Delivery
52. Student Labs Refresh DIT (Technology)/DFM(Fabric/Space)
Develop virtual applications framework to deliver
student apps to BYO devices
Continual on
4 year
lifecycle
Theme: TOC; Delivery
53. Teaching Space technology
Refresh
DIT/DFM/? Continual on
4 year
lifecycle
Dependency:
Future direction of hardware based
room connectivity v software based
room connectivity – move to a more
flexible delivery mdoel that is
consistent with on-linve delivery
Theme: TOC; Delivery
54. Enhance learning and teaching
data/analytics infrastructure
Develop critical data infrastructure to support TOL and
other L&T initiatives
DLT (LTU –
Adaptive
Learning and
Teaching
Services,
uImagine)
2018
Theme: TOL; Delivery
55. Improved integration between
the CRM and Interact 2
Consistent relationship based support during teaching DLT, DIT Dependency:
funding through TOL project
Theme: TOL; Delivery
2017 - 2018 CSU LEARNING TECHNOLOGI ES PLAN 26
6. THE GOVERNANCE STRUCTURE SUPPORTING LEARNING TECHNOLOGIES
Actions/Strategies Priority Roles & Responsibilities Timelines Relationships & Dependencies
56.Promote an organisational
holistic view of student support
services and continuous
improvement of these services
through the introduction of a
governance committee.
LEC; DSS; Academic Advice Working Party 2016 Dependencies:
N/A
Related to:
Learning technologies Framework
priorities.
Theme: TOL; Delivery
57.Professional development
related to the new Blackboard
thee and associated tools
uImagine 2017 Theme: TOL
2017 - 2018 CSU LEARNING TECHNOLOGI ES PLAN 27
APPENDIX A: GLOSSARY
BKSB - Basic Key Skills Builder.
Blended learning – Utilises both physical and virtual environments and may be defined as “a design approach whereby both face -to-face and online learning are made
better by the presence of each other” (Garrison and Vaughan, 2008). Blended learning and teaching can occur at four levels of granularity: activity-level blending, subject-
level blending, course-level blending and institutional-level blending (Graham, 2006). A blended learning design may also be enabling, incremental or transformative.
Enabling blends would address issues of access and equity to provide equitable opportunities in face-to-face, print-based, blended and fully online learning environments.
Enhancing blends focus on incremental changes to the existing teaching and learning environment. Transformative blends focus on a major redesign of the teaching and
learning environment (e.g., problem-based learning). Within CSU, blended learning would also include a further dimension of blending which would allow predominantly
print-based distance education subjects/courses to be combined with online teaching and learning. (The Flexible Learning Institute working definition.)
CRO - CSU Research Output is an open access digital archive, also called an institutional repository. CRO includes CSU scholarship and research output of various types,
including refereed journal articles, conference papers, books, chapters, and creative works.
External online technologies – Learning technologies that support online collaboration and networking and the development of online objects.
Flexible learning – Flexible learning provides opportunities to improve the student experience through flexibility in time, pace, place (physical, virtual, on-campus, off-
campus,), mode of study (print-based, face-to-face, blended, online, mobile), teaching approach (collaborative, independent), forms of assessment and staffing. It may
utilise a wide range of media, environments, learning spaces and technologies for learning and teaching
Interact2 – Interact2 is CSU’s online collaborative and learning and teaching system of which the hub is Blackboard Learn. It is used for learning and teaching as well as for
research and administrative collaboration. Also included in Interact2 are other OLE tools such as EASTS (electronic assignment submission), subject outline tool and SES
(Subject Experience Survey).
Learner and learning-centred learning – Learning that occurs with the learner and learning as its central focus.
Learning Sciences – a multidisciplinary field with the goal of better understanding the cognitive and social processes that lead to effective learning in order to improve
teaching and learning approaches (Sawyer, 2014). The field includes disciplines such as “cognitive science, educational psychology, computer science, anthropology,
sociology, information sciences, neurosciences, education, design studies, instructional design and other fields” (Sawyer, 2014, p. 1).
LMS – A Learning Management System is a computer-based platform for online learning and teaching.
Mobile devices – A set of portable technologies that provide wireless access to internet and cellular phone network based information and services
OERs – Open Education Resources.
2017 - 2018 CSU LEARNING TECHNOLOGI ES PLAN 28
OLE – The OLE is a collection of online learning and teaching services that includes Interact2 as hub, and an array of online learning and teaching tools The CSU Supported Learning Technologies Landscape depicts the OLE.
Online Learning – Learning that occurs while connected to the Internet.
2017 - 2018 CSU LEARNING TECHNOLOGI ES PLAN 29
APPENDIX B: WORK COMPLETED IN 2016
Actions/ Strategies Priority Roles & Responsibilities Timelines Relationships &
Dependencies
Concise outcomes/
Status
1. New version of Blackboard (9.1 Q4 2015) implemented
DLT, DIT, DSS 18th June 2016 N/A Completed
2. Further refine Course Space as part of the Course Design program; strengthen and support a course-based approach for the introduction of new technologies and good practice dissemination.
Director, LDU, DLT
Smart Learning Executive
Smart Learning Technology
Working Group
DIT, PVC (LT) DLT; DLT Educational Designers; LRU (ESCs), DLT (testing); DLS
2016 Dependencies:
Faculty course
reviews
Course Design
program
MSI project
Related to:
CLT Sub-plan.
Completed
3. Evaluation of web-conferencing tools
DLT, DIT 2016 Adobe Connect licence expires in November 2016
Completed
4. Various 3rd party software
integrations to Blackboard
(such as Smart Sparrow and
Edublogs Thinkspace)
DLT, DIT 2016 Completed
2017 - 2018 CSU LEARNING TECHNOLOGI ES PLAN 30
Actions/ Strategies Priority Roles & Responsibilities Timelines Relationships &
Dependencies
Concise outcomes/
Status
5. Blackboard Grade Centre training
DLT Mid 2016 New group of Grade Centre Champions brought up to speed over a series of workshops. So much ground to cover in an online meeting, most learning will occur as they work through real problems with GC support person, Michael Lea. Highlights importance of stability in the critical GC Champ role
6. Blackboard integration including resolving technical issues, professional development and support
DLT, DIT, DSS 2016 N/A Completed
7. Expand the Community of Practice around learning analytics to form a learning community
LTU – Adaptive Learning and Teaching Services, DLT
Second half 2016, ongoing
DLT – LDU, LA
Faculties
177 unique visitors to CoP org site for 1,556 total visits
31 webinars in 2016 for 295 unique attendees
5 on-campus PD days for 46 attendees
2017 - 2018 CSU LEARNING TECHNOLOGI ES PLAN 31
Actions/ Strategies Priority Roles & Responsibilities Timelines Relationships &
Dependencies
Concise outcomes/
Status
Poor return on on-campus sessions and dwindling engagement in online sessions. Moving to strategy of developing high quality (online) support resources, backed by PD sessions where invited by faculties/schools to deliver via existing forums
8. Enhance our systems capability to better service students study decisions and our student management
DLT/DIT 2016 External Educational Technologies Policy and Guidelines
Completed
9. Enhance our systems capability to better service students study decisions and our student management.
DSA/DIT
Degreeworks Project, Banner Upgrade - Study Paths
2016-2017 Dependencies:
Banner BC Project
Related to:
Banner XE Upgrade
DegreeWorks has been
updated
Banner Upgrade still in progress
10. Enhance our network and wireless capability to better
ISIP project team 2015 Dependencies: Completed
2017 - 2018 CSU LEARNING TECHNOLOGI ES PLAN 32
Actions/ Strategies Priority Roles & Responsibilities Timelines Relationships &
Dependencies
Concise outcomes/
Status
service students study anywhere, anytime.
Projects:
Network Upgrade
Capital Project
11. Participate in the ACODE Benchmarking Exercise in benchmarks 3, 4 and 7
DLT, DIT, DLS, DSS January to June 2016
N/A Low value outcomes for CSU with few other institutions evaluating the areas of interest in as much depth
12. Review continued use of the following systems: Safe Assign of Blackboard and Turnitin.
Director, LTU (DLT) 2016
13. Review repository software for CRO
DLS 2016 Research Office Review completed and
Pure repository
software selected.
More relevant to research, but included here as a source of materials used in learning and teaching, and for sharing research outputs in teaching practice.
2017 - 2018 CSU LEARNING TECHNOLOGI ES PLAN 33
Actions/ Strategies Priority Roles & Responsibilities Timelines Relationships &
Dependencies
Concise outcomes/
Status
14. Trialling Online Proctoring for electronic exams
DLT (uImagine and LTU); DIT; Exams Centre
End of 2016 Continue in 2017/2018
15. New versions of software: Pebblepad; EASTS; NORFOLK v3.5
Director, Learning Technologies (DLT)
2016 Dependencies:
Third party vendor
viability
Related to:
N/A.
Completed
16. Implement the LA Code of
Practice
LTU – Adaptive Learning and
Teaching Services, DLT
Ready for 2016-60
commencement CSU Ombudsman
CSU HREC
Range of other policy
linkages established
Code implemented and
embedded in a range of
policies and practices
17. Continued roll out of
Blackboard Analytics reports
and dashboards
LTU – Adaptive Learning and
Teaching Services, DLT
End 2016 Much of 2016 spent
doing deep testing and
validation of the
analytics data model.
Revealed significant
issues that are now
being dealt with by Bb.
Expect to see a vastly
improved deployment
2017 - 2018 CSU LEARNING TECHNOLOGI ES PLAN 34
Actions/ Strategies Priority Roles & Responsibilities Timelines Relationships &
Dependencies
Concise outcomes/
Status
of Bb Analytics for CSU
through 2017
18. Explore Open Education
Practices
DLT Open Education Working
Group
2016 Dependencies:
Approval by SEC
Related to:
N/A.
19. Introduction of Browzine
DLS 2016 N/A Fully completed.
Alternative method of
accessing journals, with
good uptake across all
disciplines.
20. Investigate extending the use
of Thinkspace (in WordPress)
LTU, DLT 2016 Dependency
Funding
Relationship: WSO report
into recommended
enterprise blogging
platforms as part of the
Web Improvement
Program (but such a
platform falls under DLT
Completed
2017 - 2018 CSU LEARNING TECHNOLOGI ES PLAN 35
Actions/ Strategies Priority Roles & Responsibilities Timelines Relationships &
Dependencies
Concise outcomes/
Status
when considered for
learning and teaching)
21. Common i2 Template DLT 2016/2017 Dependencies:
Successful change
management
Related to:
New faculty
structure
Completed
22. New versions of software:
InPlace
Director, Learning
Technologies (DLT)
2016 Dependencies:
Third party vendor
viability
Related to:
N/A
Completed
23. Implement the Subject
Experience Survey Review
recommendations:
i. Introduce teaching
questions
Enhance staff engagement
with a student evaluation
survey that provides
meaningful insight on
improving subject experiences
LTU – Adaptive
Learning and
Teaching Services,
DLT
i. May 2016
ii. Feb 2017
iii. End 2017
iv. End 2017
v. End 2017
vi. vi. June 2016 (TBD)
Teaching questions
successfully introduced
following a significant
review of practices at
other institutions and
close consultation with
2017 - 2018 CSU LEARNING TECHNOLOGI ES PLAN 36
Actions/ Strategies Priority Roles & Responsibilities Timelines Relationships &
Dependencies
Concise outcomes/
Status
vi. Introduce new reporting
practices for academic
promotions
Sub-Deans L&T, and
academics
Teaching questions will
allow SES data to be
used by non-Subject
Co-ords in promotions
applications in 2017
onwards
24. Implement Blackboard
Analytics Upgrade
Upgrade didn’t deliver
full range of expected
improvements to Bb
Analytics data model.
Bb now working with
CSU to resolve
outstanding issues
25. Preliminary research into
student-facing analytics
dashboard
Research highlighted a)
student desire for
analytics feedback and
b) a number of
issues/risks associated
with the interpretation
of such feedback