Transcript
Page 1: Cultivating a Practice Team to Achieve High Performance:

Cultivating a Practice Team to Achieve High Performance:

Our Experience in Hiring, Firing, and Training

Page 2: Cultivating a Practice Team to Achieve High Performance:

Goals measured subjectively

Page 3: Cultivating a Practice Team to Achieve High Performance:

Goals Measured by Practice Partner

Page 4: Cultivating a Practice Team to Achieve High Performance:

Our First PPRNet Report

Page 5: Cultivating a Practice Team to Achieve High Performance:

Results Need to be Real

This didn’t look right These numbers we believe

Page 6: Cultivating a Practice Team to Achieve High Performance:

Our Newest PPRNet Report

Page 7: Cultivating a Practice Team to Achieve High Performance:

Improve Quality

• Review quarterly PPRNet reports

• Revise note templates

• Revise Health Maintenance Measures

• Results must reflect care delivered

Page 8: Cultivating a Practice Team to Achieve High Performance:

How did we do it?

We found ways for all staff to contribute:+Things that just needed data entry were often assigned to the front office staff.

+Things needing clinical judgement got assigned to the Medical Assistants.

+Staff reward for quota met.


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