Download - Culture and Diversity in Business
![Page 1: Culture and Diversity in Business](https://reader031.vdocument.in/reader031/viewer/2022013108/5551a3dcb4c9053c488b4d0a/html5/thumbnails/1.jpg)
Culture and Diversity in BusinessThe Role of Staffing Part II
![Page 2: Culture and Diversity in Business](https://reader031.vdocument.in/reader031/viewer/2022013108/5551a3dcb4c9053c488b4d0a/html5/thumbnails/2.jpg)
Student will be able to
• Explain how cultural differences affect doing business internationally
• Define the characteristics of a corporate culture
• Describe the effect of population changes on business
• Identify ways in which government and business deal with diversity
![Page 3: Culture and Diversity in Business](https://reader031.vdocument.in/reader031/viewer/2022013108/5551a3dcb4c9053c488b4d0a/html5/thumbnails/3.jpg)
Key Terms
• Culture
• Business etiquette
• Corporate culture
• Hierarchy
• Bureaucracy
• Diversity
• Stereotype
• Baby boom generation
• Discrimination
• Equal Employment Opportunity Act
• Americans with Disabilities Act (ADA)
![Page 4: Culture and Diversity in Business](https://reader031.vdocument.in/reader031/viewer/2022013108/5551a3dcb4c9053c488b4d0a/html5/thumbnails/4.jpg)
The Importance of Culture in Business
• In general• Culture is the beliefs, customs and attitudes of a group of
people
• It is defined by the way they• Dress
• Eat
• Speak
• Express themselves in art
• In deeper terms it is a groups history geography and religious beliefs
![Page 5: Culture and Diversity in Business](https://reader031.vdocument.in/reader031/viewer/2022013108/5551a3dcb4c9053c488b4d0a/html5/thumbnails/5.jpg)
CULTURAL MORES
![Page 6: Culture and Diversity in Business](https://reader031.vdocument.in/reader031/viewer/2022013108/5551a3dcb4c9053c488b4d0a/html5/thumbnails/6.jpg)
Culture in a Global Economy
• Marketing Abroad• To successfully market products in another country , you
need to be aware of differences in language and customs
• Workers Abroad• Workers need to be aware of cultural difference in the
workplace
• Business Etiquette• What is considered acceptable behavior and manners in
business• It differs from country to country
![Page 7: Culture and Diversity in Business](https://reader031.vdocument.in/reader031/viewer/2022013108/5551a3dcb4c9053c488b4d0a/html5/thumbnails/7.jpg)
Corporate Culture
• Corporate Culture defined• Its shared values, beliefs and goals.
• Formal Culture• There must strict hierarchy or chain of command
• There must be bureaucracy or several levels of management
• Informal Culture• Employees encouraged to make decisions on their own
• Creativity and teamwork more important than job titles
![Page 8: Culture and Diversity in Business](https://reader031.vdocument.in/reader031/viewer/2022013108/5551a3dcb4c9053c488b4d0a/html5/thumbnails/8.jpg)
DIVERSITY IN THE WORKPLACE
![Page 9: Culture and Diversity in Business](https://reader031.vdocument.in/reader031/viewer/2022013108/5551a3dcb4c9053c488b4d0a/html5/thumbnails/9.jpg)
Diversity in the workplace
• Diversity – people of difference backgrounds, age, ethnicity and individual needs
• Stereotype – identifying people by a single trait or as a member of a certain group rather than as individuals
![Page 10: Culture and Diversity in Business](https://reader031.vdocument.in/reader031/viewer/2022013108/5551a3dcb4c9053c488b4d0a/html5/thumbnails/10.jpg)
Impact of Diversity on Business
• Changes in the workplace
• Changes in the marketplace
![Page 11: Culture and Diversity in Business](https://reader031.vdocument.in/reader031/viewer/2022013108/5551a3dcb4c9053c488b4d0a/html5/thumbnails/11.jpg)
Managing Diversity
• Laws against discrimination• Age Discrimination in Employment Act to combat ageism
• Equal Employment Opportunity Act
• Americans with Disabilities Act (ADA)
• Diversity Programs
• Benefits of Diversity• Reduces possible conflict between employees
• Offers a broader range of ideas and ways of looking at things
• Helps company better understand the needs of the marketplace
• Creates a greater sense of morale among employees