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CUSTOMIZED AGENCY-BASED ONLINE TRAINING ON A
BUDGETKevin R. Duffy, M.A.Ed. DBPD, Daytona State
CollegeCharles “Chuck” Russo, Ph.D., DBPD,
American Military University
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ONLINE ENVIRONMENT FOR TRAINING
• Agency Goals– Provide customized repeatable training modules – Provide mixed mode training for topics like
firearms, driving and defensive tactics– Provide promotional training and post-promotion
training– Provide enhancements to the FTEP training
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ONLINE ENVIRONMENT FOR TRAINING
• Roadblocks– Cost– Server issues– Design issues– Maintenance issues– Proposed savings
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ONLINE ENVIRONMENT FOR TRAINING
• Opportunities– Better quality training– Training where none had existed before– Enhancements in current training– Cost savings in productivity and overtime
reduction
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ONLINE LEARNING PLATFORMS – LMS
• Learning Management System– Blackboard– Desire2Learn– Moodle• Free open-source download• Continually evolving• Lots of add-ons• Can have a good look-and-feel• Can be difficult to configure and make useable
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MOODLE
• Modular Object Oriented Dynamic Learning Environment– Pros
• Free• Works well when configured properly• Provides a platform for all types of online learning • Professional look provides confidence in materials
– Cons• Back-end recordkeeping difficult to use• Pointed towards education rather than training• Can be clunky to use, documentation is not great
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OLC SCREEN SHOT
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DAYTONA BEACH P.D.
• Moodle used for the Online Learning Center– Considerations• Cost• Flexibility• Cost• Adaptability• Ease of Editing• Cost
• Moodle.Org
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ONLINE LEARNING CENTER
• Functionality– Annualized Training • Topics that must be trained each year• Use of force, pursuit policy, etc.
– Legal Updates– Policy and Procedure– Training Bulletins– On-Demand Training– FTEP Add-On
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USE OF FORCE TRAINING
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ONLINE LEARNING CENTER
• Implementation Issues– Hosting vs. Server Based• IS wanted nothing to do with it• Open source software too vulnerable to place on
agency server– Steep learning curve for administration– Software configuration – Design issues– Officer buy-in
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ONLINE LEARNING CENTER
• Pleasant Surprises– Officer buy-in over 70%– Software proved stable– Add-ons (certificate) worked well– Recordkeeping not as bad as feared
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FIRST YEAR RESULTS
• 225 Registered Users• Almost 1,000 Training Certificates issued
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FIRST YEAR RESULTS
• The Money– Hosting Cost: $800 per year– Design and Maintenance by Part-Time Officer: 700
hours @ $11/hr, $7,700– Training time saved: 1,000 hours• 500 hours at straight time: $9,500• 500 hours of overtime: $14,250• Total $23,750
– Total savings $15,250
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FIRST YEAR RESULTS
• New courses planned– Supervisory courses– FTEP Enhancements– Accountability with policy and procedure
• Overall long term – centerpiece of training– Training announcements– Mixed mode courses– More FTEP enhancement
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FTEP
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FIRST YEAR RESULTS
• Success?– Unqualified success– Need more involvement for design and execution– As more agency leaders learn more and there is
more buy-in, more functionality will occur
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CONFERENCE MATERIALS AND MORE INFORMATION
CJTraining.netClick on ACJS Conference Link