DATA IS POTENTIAL
Measuring Seagate’s Chemical Footprint
Joanne Larson
Staff Program/Project Manager
Product Sustainability
5 December 2017
212/15/2017
MAXIMIZING DATA’S POTENTIAL
Measuring Seagate’s Chemical Footprint
Joanne Larson
Staff Program/Project Manager, Product Sustainability and Compliance
Seagate Technology
5 December 2017
33
Seagate is a Digital Storage
Company
4
Operational Excellence
Global Operations and Technology
Source Make Deliver ServicePlanDesign
5
Seagate Global Presence
Waterloo, Canada
Beaverton, OR, USA
Fremont, CA, USA
Cupertino, CA, USA
Valencia, CA, USA
Longmont, CO, USA
Colorado Springs, CO, USA
Oklahoma City, OK, USA
Shakopee, MN, USA
Bloomington, MN, USA
Rochester, MN, USA
Houston, TX, USA
Round Rock, TX, USA
Guadalajara, Mexico
São Paulo, Brazil
Danderyd, Sweden
Dublin, Ireland
Springtown, N. Ireland
Paris, France
Havant, UK
Maidenhead, UK
Munich, Germany
Amsterdam, Netherlands
Moscow, Russia
Korat, Thailand
Teparuk, Thailand
Johor, Malaysia
Penang, Malaysia
Shugart, Singapore
Woodlands, Singapore
Sydney, Australia
New Delhi, India
Pune, India
Bangalore, India
Beijing, China
Tokyo, Japan
Taipei, Taiwan
Hong Kong, China
Wuxi, China
Shenzen, China
Chengdu, China
Shanghai, China
Tianjin, China
Legend: HQs, Admin/Sales Design Manufacturing Customer Support
6
Operational Resilience in all Foreseeable Circumstances
Seagate Business Continuity Planning
RESILIENCE &
CONTINGENCY
PLANNING
Enterprise Risk Planning
• Business Impact Analysis
• Risk Elimination/Mitigation
• Response & Recovery Plans
Supplier Risk Planning• Geo-Location Diversity
• Risk Mitigation Measures
• Response & Recovery Plans
Global Monitoring
• Threat Surveillance
• Action Triggers
• Stakeholder Communication
7
Seagate Sustainability
103
8 8
9
Sustainability:
Meeting the needs of the present
without compromising the ability of
future generations to meet their own
needs.
United Nations Sustainability Defintion
Sustainability at Seagate Encompasses Three Aspects
Comprehensive Sustainability
PLANETBe exemplary stewards
of our natural resources
PEOPLECare for and support
our employees and
communities
PROFITDeliver customer
satisfaction and strong
financial results
10Seagate Internal EHS and Sustainability
Analyze, report, and reduce impacts across Seagate’s operations and product portfolio
Seagate’s Sustainability Priorities
PRODUCT AND
OPERATIONAL
SUSTAINABILITY
Continuous Streams of
Data that are Always On
COMPLIANCE
Evaluate and ensure
compliance with the EICC’s
Code of Conduct, with
committed non-regulatory
standards, and all
regulations of geographies
in which Seagate does
business
EMPLOYEE
ENGAGEMENT
Create an environment
encouraging and
supporting employees’
participation in
sustainability endeavors
11
Expertise, Authenticity, Humility and Transparency Assures our Credibility and our Message
Seagate Sustainability Highlights
Electronic Industry Citizenship Coalition
Commitment to the EICC Code of Conduct and the standards on
social, environmental and ethical issues in the electronics industry.
United Nations Global Compact
Commitment to the UNGC and the ten universally
accepted principles on human rights, labor,
environment and anti-corruption.
Bill of Substances
Publishing select bills of substances offers product
material content transparency while protecting
suppliers’ confidentiality.
Full Materials Disclosure (FMD)
With over a decade’s experience with product FMD, Seagate is
designing and implementing its second generation FMD, and
introducing its automated Conflict Minerals and Process
Chemistry management tools.
Life Cycle Analysis (LCA)
Seagate publicly posts product and packaging LCA results,
and actively engages in customer and stakeholder
discussions sharing results and the data.
Supply Chain
Seagate actively engages with our Supply Chain
partners in driving sustainable business practices
throughout the supply chain.
Global Citizenship Annual Report
Annual publically available report on governance and ethics,
product and environmental sustainability, employees, supply
chain and community engagement.
Regulatory Compliance
Seagate management systems and programs support
compliance to local regulatory requirements.
12Gartner, SCM World, Supply Chain Insights
Leading the Industry
Seagate Supply Chain Awards and Recognition
Ranked by Gartner for
Supply Chain ExcellenceRanked by Supply Chain
Management World
Ranked by Supply
Chain Insights
#16of all Supply Chains(2015)
#20of all Supply Chains(2014)
#7of High Tech Industry(2014)
#4in EMEA(2014)
First and only HDD Supply Chain to be
recognized by Gartner
#5 of 77Breakthrough Supply Chains(2014)
Top 4Industrial Supply Chains to Admire(2014)
Seagate Supply Chain has been benchmarked BY MORE THAN 20 FORTUNE
500 COMPANIES. Companies use our processes as a standard of reference
13Investor Day 2012, BizNGO Guide to Safer Chemicals, Seagate Press Release
Leading the Industry
Sustainability Awards and Recognition
HPE 2016 Corporate
Responsibility
Achievement Award
Acer 2015 CSR
Partnership Award
Huawei 2014 Green
Partner CertificationHighlighted in BizNGO’s
Guide to Safer Chemicals for
Full Materials Disclosure
Seagate Sustainability and associated processes has been highlighted by CUSTOMERS,
NON-GOVERNMENTAL ORGANIZATIONS (NGOs), and REGULATORS
1414
Seagate’s Compliance
Assurance System
15
Compliance Assurance System (CAS) History
Full Material Disclosure
Process Chemistry
► CAS: Full Materials Disclosure (FMD)
► 10,000 requests per year
► Conflict Minerals (3TG) on different system
► CAS2 launched February 14
► Integrates all areas into one toolConflict Minerals
(Responsible Sourcing)
PLANET
PEOPLE PROFIT
16
Introducing CAS2… An Industry First
► All follow common workflow
► Automates entire process
► 15,000+ active Seagate parts
► 30K supplier parts
► Rigorous assessment of data
► Process chemistry industry first
Full Material Disclosure
Process Chemistry
Conflict Minerals
(Responsible Sourcing)
PLANET
PEOPLE PROFIT
17
Solving Tough Challenges
Suppliers
CAS2
Customers
Seagate
CAS2
Officer
Seascape
Product
Data Hub
Product Bill
of Materials
FMD, Conflict Minerals
Reporting Template,
process chemistry
Manage
compliance
statusCompliance
Reports
Parts and
supplier list
18 18
FMD – IPC1752A format
18
19Seagate Confidential
Conflict Minerals Reporting Template (CMRT)
Seagate Global Supplier Product Stewardship Training 2017/2018
20
Process Chemistry Template
21
CALCULATING SEAGATE’S
CHEMICAL FOOTPRINT
22
Our FMD system makes this a possible
The CoHC Count Method
Full Materials Disclosure (FMD)
With over a decade’s experience with product FMD, Seagate is designing and
implementing its second generation FMD, and introducing its automated Conflict
Minerals and Process Chemistry management tools.
• Evaluate CoHCs against FMD database
• How did Bill do this? How will Joanne do this?
• Count the number of unique CASRN to arrive at Seagate’s Chemical Footprint
• Mass-based calculation: pilot with one representative product
23
Mapping our product sales to CoHC supplier disclosures
The Total Mass Method
Approach:
Map product ST Models from our FMD system to substances, multiply substance mass in each
PN by total number of each ST Model number shipped.
Current Challenges:
Hundreds of product ST Model numbers present mapping challenges between product lines and
CoHCs. Next year we will perform the Total Mass Method on a single product/product line/line of
business.
24
The Power of Seagate’s Compliance Assurance System, ‘CAS2’Segment of ‘Item Report’ generated for FMD:
25
‘Item Report’ as basis for Mass calculations
See next slide
26
FMD ‘item report’ specificity of data, basis for mass-based CFP reporting
2727
Business Value of CFP
28
Building Industry Focus on Responsible Chemical Management
CFP Business Value to Seagate
• Market and regulatory requirements drive Seagate’s priorities
• Investor focus underpins internal chemical management initiatives
• Objective measurement allows tracking and improvement
• Provides a communication tool to our stakeholders
• Fosters support for materiality priorities:
• Chemical Management
• Supply Chain Management
• Occupational Health and Safety
• Emissions, Effluents, and Waste
• Responsible Sourcing
• Conflict Minerals
• Transparency and Reporting
29Seagate internal legal, Seagate internal firmware, Seagate internal R&D
Leadership Through the Design of World Class Technologies
Operational Excellence - Design Overview
Vertical integration of design strategy favors
technology advancements, data
management and application tuning.
Design Plan Source Make Deliver Service
COMPONENTS
Technology leaders in
demonstrating
SMR, HAMR and
MSMR
9000+ patent portfolio
illustrates technology
leadership in
Intellectual Property
Utilize 51 of the
elements in the periodic
table
Controller firmware
codebase has
over 7.6 million
lines of code
30
Design Plan Source Make Deliver Service
Seagate Internal SI-OP
Sales, Inventory, and Operations Planning (SI-OP)
Operational Excellence — Plan Overview
COMPONENTS
Fundamental to
predictable financials
Improved confidence
for meeting
customer demand
Decision transparency
and ownership
Streamline and reduce
number
of meetings
Supply Planning
Demand/ Supply Review
SI&OP
Forecast
Demand Planning
Opportunities Report
Consumption Report
31Seagate internal Supply Chain and Logistics
A Supply Chain that Balances Suppliers, Logistics, Risk, Cost and Quality
Operational Excellence — Source Overview
Integrated Supply Chain Enables Efficient,
Sustainable Operation Across Device and
System
Design Plan Source Make Deliver Service
COMPONENTS
Own and operate
10 manufacturing sites
in 7 countries on 3
continents
Enabled by
best-in-class
procure to
pay model
Rely on over 8000
supply partnerships
Integrate over 45 billion
parts per year
32Seagate internal systems and HDD Operations
Make Best Quality Storage Products for the Human Experience
Operational Excellence — Make Overview
Be The Best HDD and Systems
Manufacturer Rated by Customers for our
product quality, technical excellence and
innovative solutions.
Design Plan Source Make Deliver Service
COMPONENTS
First to build and
ship a collective
zettabyte to
the world
Manufacturing
processes span semi-
conductor, nano
manufacturing and
robotics
Automation and
Intelligent Analytics
capabilities to make the
industry’s best quality
products
Best-in-class
manufacturing to make
and ship over 65
exabytes
every quarter
33Seagate internal Supply Chain and Logistics
Improving How We Serve Our Customers with Delivery
Operational Excellence — Deliver Overview
Seagate Aims for Perfect Order Delivery
• Ensure perfect order delivery to customers against their
demand each and every time
• In full, on time, in perfect condition and accurate
Design Plan Source Make Deliver Service
COMPONENTS
1400 active freight
lanes using ocean, air,
rail and truck
More than 210,000
Kg/day shipped
24x7 monitoring,
support and scheduling
of customer orders
Greater than 98%
on time delivery
34Seagate internal Customer Service, Seagate internal Rescue and Recovery Services
Seagate Services Focuses on Customer Success
Operational Excellence - Service Overview
Design Plan Source Make Deliver Service
OPERATIONAL
EFFICIENCY
REDEFINE HOW DATA
RECOVERY IS OFFERED
LEVERAGE SEAGATE’S
STORAGE EXPERTISE
Highest priority is integration quality and field reliability is
excellence with our OEMs, Partners
10 worldwide recovery services locations
provide > 80% recovery rate
More than 3,000 daily customer service contacts
through phone, email
35 35
Seagate's Materiality Assessment
36 36
37 37
38
Thank You