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unitedwayofkingcounty.org
What is Day of Caring?
• Largest day of volunteering in WA
• Kick-off to United Way Fundraising Campaign
• Over 10,000 volunteers from 100+ local companies
• Over 400 projects throughout King County
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Who’s involved?
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• Connect and support Day of Caring participants to ensure a positive, meaningful, and impactful volunteer experience for both partner organizations and volunteers
– Recruits partner organizations– Engages corporations– Manages registration– Supports organizations and Volunteer Project Leaders– Celebrate– Gather Results
United Way’s Role
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• Provide an excellent experience for volunteers– Plan and register a volunteer project– Provide all necessary supplies*– Act as point of contact for Volunteer
Project Leader– Manage project on event day– Collect and save volunteer waivers– Celebrate results– Provide post-event feedback to
United Way
Partner Organization’s Role (That’s you!)
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Volunteer Project Leader’s Role
– Register for a Day of Caring Project
– Recruit team members – Act as point of contact for
partner organization, share info with team
– Provide post-event feedback to United Way
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unitedwayofkingcounty.org
• Phase 1: May 16th-July 27th
• Laying the groundwork
• Phase 2: July 27th-September 16th
• Volunteer Registration and Communication!
• Phase 3: September 16th and beyond
• Event Day and follow up
Project Registration Opens
May 16th
Sept 16th
Early Volunteer RegistrationJuly 27th
Volunteer Registration OpensAug 2nd
Sept 9th
Volunteer Registration Closes
Day of Caring!
Project Submission DeadlineJuly 15th
Post-event Surveys
The 3 Phases of Day of Caring
Sept 19th
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unitedwayofkingcounty.org
What happens in Phase 1?
Submit a projectSubmit a project
Project reviewed by UWKC
Project reviewed by UWKC Make final
edits to project
Make final edits to project
Volunteer registration
opens
Volunteer registration
opens
Attend Agency Training
Attend Agency Training
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unitedwayofkingcounty.org
Phase 1: Laying the groundwork
– Writing project descriptions that sell• Sell the benefits• Share the features• Connect it to your mission
– Planning for success• Think through logistics (timing, supplies,
staff, etc.)• What is your back-up plan?• How will you thank volunteers?
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unitedwayofkingcounty.org
Writing Project Descriptions that Sell
Which would you rather?
Title: Day of CaringHelp in removing the window awnings at the Community Center. No
training required. Need muscles and ability to climb a ladder.
Versus. . .
Title: Clean Sweep for Children A lot of heart and a little muscle go a long way to help children thrive. We
invite you to help us spruce up our youth residential care facility, with yard cleanup, planting bulbs, pulling weeds, and reconstructing the compost and recycle bin areas. The variety of tasks will meet all your diverse interests, talents and abilities. Your tasks, in turn, will make a positive impression on resident youth and their family and/or visitors, staff and the neighbors!
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unitedwayofkingcounty.org
Volunteer Project Leader (VPL) signs up
for project
Volunteer Project Leader (VPL) signs up
for project
UWKC approves volunteer
registration
UWKC approves volunteer
registration
Confirmation sent to
agency and VPL
Confirmation sent to
agency and VPL
Agency
contacts VPL,
sends Packet
Agency
contacts VPL,
sends Packet
Communication Time!
Communication Time!
What happens in Phase 2?
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unitedwayofkingcounty.org
Phase 2: Communication
– Communicating with your Project Leader• Communicate with Volunteer Project Leader early on
and frequently• Project Leader Manual• Suggest a Site Visit
– Communicating with United Way• Changes to projects (location, time, # of volunteers,
contact)• Cancellations
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unitedwayofkingcounty.org
Day of Caring!
Day of Caring!
After Party!
After Party!
Survey and follow up
Survey and follow up
Supervise
VolunteersSupervise
Volunteers
Orient
VolunteersOrient
Volunteers
Thank Volunteers
Thank Volunteers
What happens in Phase 3?
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unitedwayofkingcounty.org
Phase 3: Event day and beyond
• Managing your Volunteer Group– Orientation– Supervision and coaching
• Celebrating Success– Thanking Volunteers– The After Party
• Satisfaction Surveys
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unitedwayofkingcounty.org
A note about Microsoft
• 5,000+ Day of Caring volunteers
• Separate volunteer registration page
• Slightly different registration schedule
• Project bins
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unitedwayofkingcounty.org
Share your story
• Photos– Flickr: Tag photos with #dayofcaringKC
• Facebook– Like us! We like you.– Tag United Way of King County– Tag your volunteer group’s company page
• Twitter - @VolunteerKC– Follow us! We follow you. – Join the conversation: #dayofcaringKC
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Pop Quiz!
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The number one most important factor in having a successful Day of Caring experience is?
Communication!
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unitedwayofkingcounty.org
You know you’ve written an excellent project description if it. . .
a) Sells the benefits, shares the features, and connects to your mission
b) Could fit on a post-it note
c) Reads like an instruction manual
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unitedwayofkingcounty.org
The first thing you should do when you receive your confirmation email from United Way is. . .
a) Jump for joy that your project was picked, and then forget about it until September 14th
b) Contact your Volunteer Project Leader, send them the VPL Manual, and confirm project details
c) Delete it
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unitedwayofkingcounty.org
5 minutes into your project, a volunteer hits her head on the dumpster (true story). Good thing you had everyone sign the. . .
United Way Volunteer Waiver!
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Your volunteers finish the project 2 hours early. What do you do?
Consult your back up plan!
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unitedwayofkingcounty.org
Which of the following is a great way to thank your Day of Caring volunteers?
a) Ask for their feedback on the project
b) Take a group photo and send it to them with a thank you note
c) Document and celebrate their accomplishments
d) Say “Thanks”
e) All of the above
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unitedwayofkingcounty.org
If you were to come to Qwest Field from 3-6pm on September 16th, what might you find there?
a) Free food and drinks!
b) Prizes!
c) Entertainment!
d) All of the above
e) None of the above
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unitedwayofkingcounty.org
When you receive your post-event survey from United Way, you should
a) Delete it and mark it as spam
b) Fill it out and help make Day of Caring even better!
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unitedwayofkingcounty.org
The number one most important factor in having a successful Day of Caring experience is?
Communication!
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unitedwayofkingcounty.org
Questions?
Contact us at [email protected]
For additional Day of Caring info, check out www.uwkc.org/doc and our FAQ page
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unitedwayofkingcounty.org
THANK YOU!
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