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DDoS Protection Services:What Really Matters to eCommerce Companies

Survey of e-retailers

• Topics– DDoS protection– Effectiveness of DDoS mitigation services

• Participants– Retail companies with e-Commerce websites– Business sectors: consumer electronics, healthcare,

online payment processing, fashion and apparel, toys and gifts, heating and plumbing, software-as-a-service

– A statistically significant subset of Prolexic customers– United States, Europe and Asia

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Summary of results

• These company’s websites are at mid-to-high risk of DDoS attack

• DDoS mitigation services from ISPs and content delivery networks (CDNs) were deemed ineffective

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ISPs and content delivery networks (CDNs)

• Least effective of DDoS protection services• Especially ineffective against direct-to-origin

DDoS attacks• Especially ineffective against application-layer

attacks

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ISPs and content delivery networks, continued

• ISPs– 42 percent ranked ISPs as least effective– 8 percent ranked ISPs as most effective

• CDNs– 58 percent ranked CDNs as least effective– None ranked CDNs as most effective

• On-site DDoS mitigation appliances– 33 percent ranked appliances as least effective– None ranked appliances as most effective

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Survey respondents prefer

• A mature, pure-play DDoS mitigation service• Scalable to stop the largest DDoS attacks • Low false positives• Fastest mitigation • Service level agreement (SLA)• Proven track record for site availability and

business continuity during a DDoS attack

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Expectations of survey respondents for their DDoS protection service

• A total DDoS protection solution

• Protect all IPs and carriers at once– Not add-on services from

multiple ISPs or CDNs

• Routed protection against all avenues of attack

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Perceived effectiveness of ISPs and CDNs

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Learn more

• Download the report DDoS Protection Services: What Really Matters to e-Commerce Companies at www.prolexic.com/ecommerce-report

• In this report, you’ll learn:– The top three must-have capabilities for a DDoS protection

provider– Why CDNs and ISPs are the least effective DDoS protection services– The perceived importance of:

• Site availability• Protection from non-DDoS attack vectors• Site responsiveness• PCI compliance • and more

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About Prolexic

• Prolexic Technologies is the world’s largest and most trusted provider of DDoS protection and mitigation services.

• Prolexic has successfully stopped DDoS attacks for more than a decade.

• We can stop even the largest attacks that exceed the capabilities of other DDoS mitigation service providers.