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Dealing with Diversity:Dealing with Diversity:
Transforming Your Librarys WorkTransforming Your Librarys WorkEnvironmentEnvironment
Dr. Camila A. AlireDr. Camila A. AlireDean EmeritaDean Emerita
University of New Mexico &University of New Mexico &Colorado State UniversityColorado State University
SLA-NYC PresentationSLA-NYC Presentation
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PurposePurpose
Leadership for diversity/Inclusiveness in
your library environment
Cultural competencies
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Defining the Work EnvironmentDefining the Work Environment
Diversity
Inclusiveness
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DiversityDiversity
Diversity in the library workplace
Employees who bring unique perspectives orbackgrounds to the organization.
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Dimensions of DiversityDimensions of Diversity
Gender Racial/Ethnic/Cultural Nationality
Sexual Orientation Age Mental and Physical Capabilities (Differently-
abled)
Religion Social Class Background .Any Minority
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InclusivenessInclusiveness
Inclusive work environments:
Have diverse individuals involved;
Value the perspectives and contributions of all
people.
(The Denver Foundation, 2005)
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InclusivenessInclusiveness
Every person should have the chance to
realize his/her potential in their working
environment, regardless of color, gender,
age, sexual orientation, physical
capabilities, educational background,
family status, skill level, etc.
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Diversity and Leadership.Diversity and Leadership.
How do library managers and library
employees affect the work environment to
make it more diverse and inclusive?
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Managerial leadership
Transformational leadership
Changing your work environment
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What is Managerial Leadership?What is Managerial Leadership?
Managers - leap to strategy/doing. *
Managerial leadership allows managers to sit
back and reflect first on the leadershipimplications of management.
Managerial leadership - tied to Transformational
Leadership
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What is Transformational Leadership?What is Transformational Leadership?
The process that changes and transforms individuals.
Transformational leadership is about affecting change.
Managers must influence their staff in positive way to
achieve diversity and inclusiveness in their work
environments.
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Why is Transformation Important?Why is Transformation Important?
Libraries are affected by changing times/
demographics which include creating a more diverse
work environment.
Need to make sure that our staffs make that change to
provide better service.
Teamwork is critical ensure you have a team.
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Who Are The Transformational/Who Are The Transformational/
Managerial Leaders? *Managerial Leaders? *
Embrace change
Motivate and/or empower their library staff
Build strong teams
Mentor/coach staff
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Managerial Leadership & DiversityManagerial Leadership & Diversity
Transformational leadership deals with
peoples behaviors and values.
Managerial leadership and diversity can affectthe librarys organizational culture.
Major disconnect -- managers do not value diversity
yet they have diverse staff in their libraries.
Disconnect will adversely affect the organizational
culture.
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Managerial Leaders & DiversityManagerial Leaders & Diversity (cont.)(cont.)
Managerial leaders Promote the library organizations core values that
emphasize accepting/ promoting diversity and beinginclusive.
Stimulate and inspire staff to achieve extraordinaryoutcomes and develop their own leadershipcapacity.
Develop the leadership capabilities of diverse staffwithin the library organization.
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Managerial Leaders & DiversityManagerial Leaders & Diversity(cont.)(cont.)
Lead by example
The staffs attitudes should mirror the leaders.
So how diversity is valued by the managers
will affect the staffs attitudes, especially whenbuilding teams.
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Diversity and Empowering StaffDiversity and Empowering Staff
Managerial leadership >
Empowering staff
Getting them to develop shared diversity goals and
to implement those goals for the good of the library
organization.
EASIER SAID THAN DONE
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Eva at GOCO..
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How?How?
Lead by example
Recognize and deal with problematic staff
Include inclusiveness in individuals goals
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Empowering Diverse StaffEmpowering Diverse Staff**
Its hard for diverse staff within an organization to be team
members if they are not valued nor empowered by the
managers.
They become dissatisfied with the organization and most likely
will have minimal commitment to the library.
Managerial leaders need to empower their diverse staff in theirorganizations and develop them as leaders.
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Key Transformational LeadershipKey Transformational Leadership
CompetenciesCompetencies
Relationship-building
Communications
Problem solvingInnovation
Awareness
Collaboration
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Diversity Implications ofDiversity Implications of
CompetenciesCompetencies
Relationship-building
Problem solving/collaboration
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Relationship building *Relationship building *
A critical component for diversity and
inclusiveness
Concept of building networks can be a
challenge for diversity: Colleagues who look and speak like you.
When a new minority staff member joins a
mostly white library organization, it is easy to
allow institutional racism to predominate.
Managerial leaders need to recognize this
possibility and guard against it.
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Relationship buildingRelationship building (cont.)(cont.)
Networking is fundamental to successful transformational
leadership.
Managerial leaders must help diverse staff build their
networks.
It is not enough for the managerial leaders to deal only
with their network; as role models they have to help
others to build their networks.
The managerial leader must lead by example.
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Building Teams to Problem-SolveBuilding Teams to Problem-Solve
(Collaboration)(Collaboration)
Most effective problem-solving requires teamwork.
When building teams, managerial leaders need to recognize
everyones individual differences and diverse backgrounds
Managerial leaders values must embrace and encourage
diversity for effective teamwork..
Minority staff need to be expected and encouraged to be
part of the team.
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Building Teams to Problem-SolveBuilding Teams to Problem-Solve
(Collaboration)(Collaboration)
Team leadership and diversity should play a big role here.
Managerial leaders need to be inclusive so that diversestaff become bona fide members on the appropriate teams.
Disenfranchisement does not serve successful team
leadership.
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Role of Minority Managerial LibraryRole of Minority Managerial Library
Leaders?Leaders?
Key in diversifying our library organizations.
Best at finding obstacles to achieving diversitywithin our organizations especially within
organizational policies and procedures.
Have the natural awareness and sensitivity to know
what to look for.