Defining the Real-Time Enterprise

Louis Columbus Cincom Systems

Real-Time Enterprises

Have A Passion For Delivering Exceptional Customer

Experiences

Make Every Minute in Manufacturing Count

Translating long project schedules into achievable short- and long-range goals

Using analytics to measure collaboration with customer design, engineering, operations and program managers

Obsessed with transforming trust into an accelerator

Stay up to speed on what’s driving customer decisions, priorities and expectations

Realize their customers’ perception of time & urgency is often different than their own

Obsessed with Quality

Energized with the vision of seeing their products last decades longer than anyone predicted

Launch Sequence For Real-Time Enterprises

Launch Sequence For Real-Time Enterprises

Your Customers’ Expectations Are Running At Warp Speed And Will Only Accelerate In 2012

Make The Leap From Passive To Passionate Customer Experiences – Now

Complacency, Not Other Companies, Is Your Greatest Competitor

Own The Moment And The Market Will Follow

So Many Metrics and So Little Time – Measure and ACT Only On What Matters

Seek Out Opportunities To Overwhelm Customers With Responsiveness

Harness Your Company’s Intelligence Immediately and Use It Aggressively

Grow Champions Daily

Make A Decision, Save A Customer

TRUST is the Most Powerful Accelerator and Largest Amplifier You Own

Thank You