Department of EnglishDepartment of EnglishFaculty of Modern LanguagesFaculty of Modern Languages
Universiti Putra MalaysiaUniversiti Putra MalaysiaFirst SemesterFirst Semester
2012/2013 Session2012/2013 Session
Bachelor of Arts (English Language)Bachelor of Arts (English Language)
22B. A. (English Language) /BBI 3213 (Speech Communication)
BBI 3213 (Speech BBI 3213 (Speech Communication)Communication)
CREDITSCREDITS::3 (3+0) 3 (3+0)
LECTURERLECTURER:: Assoc. Prof. Dr. Mohd Faiz AbdullahAssoc. Prof. Dr. Mohd Faiz Abdullah
Department of EnglishDepartment of EnglishFaculty of Modern Languages and Faculty of Modern Languages and
CommunicationCommunicationUPMUPM
33B. A. (English Language) /BBI 3213 (Speech Communication)
Contact InformationContact Information
Room: Room: No. A212, 2No. A212, 2ndnd Floor, Floor, Administration Administration Block (A) Block (A) FMLC UPMFMLC UPM
Tel: Tel: +603-89468721+603-89468721 H/P: H/P: +6012-9789764+6012-9789764 E-mail: E-mail: [email protected]
Or Or [email protected]
44B. A. (English Language) /BBI 3213 (Speech Communication)
Course ObjectivesCourse Objectives
By the end of the course, students will be able to:By the end of the course, students will be able to: explain the speech communication process explain the speech communication process
using appropriate models and/or theories,using appropriate models and/or theories, identify the integral elements in speech identify the integral elements in speech
communication with special reference to ESL communication with special reference to ESL contexts,contexts,
critically evaluate power dimensions critically evaluate power dimensions underlying interpersonal speech underlying interpersonal speech communication acts, andcommunication acts, and
apply appropriate strategies to satisfy their apply appropriate strategies to satisfy their own speech needs in a variety of situations..own speech needs in a variety of situations..
55B. A. (English Language) /BBI 3213 (Speech Communication)
Course SynopsisCourse Synopsis The course deals with aspects of theory as well The course deals with aspects of theory as well
as the practice of speech communication with as the practice of speech communication with special reference to English in Second Language special reference to English in Second Language contexts. As an introductory university-level contexts. As an introductory university-level course that surveys the broad field of course that surveys the broad field of communication, it covers traditional approaches communication, it covers traditional approaches and new developments, samples theory and and new developments, samples theory and research, and devotes attention to effective research, and devotes attention to effective communication skills and strategies. As a course communication skills and strategies. As a course that caters for students with little or no prior that caters for students with little or no prior background in the area, it provides a sound background in the area, it provides a sound foundation in the general principles of this foundation in the general principles of this liberal rhetorical art that will serve as the basis liberal rhetorical art that will serve as the basis for more advanced and specialised study of for more advanced and specialised study of human discoursehuman discourse..
66B. A. (English Language) /BBI 3213 (Speech Communication)
Main TopicsMain Topics Unit 1:Unit 1: Introduction Introduction Unit 2: Fundamentals of speech Unit 2: Fundamentals of speech
communicationcommunication Unit 3: Dimensions of cultureUnit 3: Dimensions of culture Unit 4: Listening mattersUnit 4: Listening matters Unit 5: The individual communicatorUnit 5: The individual communicator Unit 6: The language in communication IUnit 6: The language in communication I Unit 7: The language in communication IIUnit 7: The language in communication II Unit 8: Extra-linguistic factorsUnit 8: Extra-linguistic factors Unit 9: Speaking interpersonallyUnit 9: Speaking interpersonally Unit 10: ReviewUnit 10: Review
77B. A. (English Language) /BBI 3213 (Speech Communication)
Evaluation SchemaEvaluation Schema
Short tasksShort tasks 20%20% Mid-semester test Mid-semester test 20%20% Mini-projectMini-project 20%20% Final examinationFinal examination 40%40% Total marksTotal marks 100%100%
88B. A. (English Language) /BBI 3213 (Speech Communication)
Policy on PlagiarismPolicy on Plagiarism
Find out what ‘plagiarism’ means Find out what ‘plagiarism’ means and how you can avoid it. and how you can avoid it.
If you blatantly copy from books, If you blatantly copy from books, articles, etc. or ‘cut and paste’ articles, etc. or ‘cut and paste’ from the Internet without from the Internet without documenting your sources documenting your sources properly, properly, you can expect a failing you can expect a failing markmark in your assignments. in your assignments.
99B. A. (English Language) /BBI 3213 (Speech Communication)
Essential Reading ListEssential Reading List
TEXTBOOKTEXTBOOK: : DeVito, J. A. (2006). DeVito, J. A. (2006). Human Communication: The Human Communication: The
Basic CourseBasic Course. London: Longman.. London: Longman.
ADDITIONAL READING:ADDITIONAL READING: Akamajian, A. Demers, R. and Farmer, A. Akamajian, A. Demers, R. and Farmer, A.
(1995). (1995). Linguistics: An Introduction to Linguistics: An Introduction to Language and CommunicationLanguage and Communication. . Massachusetts: Massachusetts Institute of Massachusetts: Massachusetts Institute of Technology Press.Technology Press.
Brown, G. (1990). Brown, G. (1990). Listening to Spoken Listening to Spoken EnglishEnglish. London: Longman. . London: Longman.
Cook, G. (1989). Discourse. Oxford: Oxford Cook, G. (1989). Discourse. Oxford: Oxford University Press.University Press.
1010B. A. (English Language) /BBI 3213 (Speech Communication)
Essential Reading Essential Reading (cont’d…)(cont’d…)
DeVito, J. A. (l999). DeVito, J. A. (l999). The Psychology of Speech The Psychology of Speech and Language: An Introduction to and Language: An Introduction to PsycholinguisticsPsycholinguistics.. Washington, DC: University Washington, DC: University Press of America.Press of America.
DeVito, J. A. (1997). DeVito, J. A. (1997). Human Communication: Human Communication: The Basic CourseThe Basic Course. London: Longman.. London: Longman.
Gronbeck, B. E., R. E. McKerrow, D. Ehninger Gronbeck, B. E., R. E. McKerrow, D. Ehninger and A. H. Monroe. (1997). and A. H. Monroe. (1997). Principles and Types Principles and Types of Speech Communicationof Speech Communication. New York: Longman.. New York: Longman.
Nolasco, R. and L. Arthur (1987). Nolasco, R. and L. Arthur (1987). ConversationConversation. . Oxford: Oxford University Press.Oxford: Oxford University Press.
Tubbs, S. L. and Moss, S. (2000). Tubbs, S. L. and Moss, S. (2000). Human Human CommunicationCommunication. Singapore: McGraw Hill Higher . Singapore: McGraw Hill Higher Education.Education.
1111B. A. (English Language) /BBI 3213 (Speech Communication)
Course MaterialsCourse Materials
Notes provided in the BBI 3213 Notes provided in the BBI 3213 module available at PPL UPMmodule available at PPL UPM
Set textbook (see also companion Set textbook (see also companion website at: website at: http://wps.ablongman.com/ab_devito_http://wps.ablongman.com/ab_devito_humancomm_10; andhumancomm_10; and
Recommended reading list (see Recommended reading list (see above)above)
Web-based resources on speech Web-based resources on speech communicationcommunication
1212B. A. (English Language) /BBI 3213 (Speech Communication)
Using the ModuleUsing the Module
Unit objectivesUnit objectives learning outcomeslearning outcomes Areas of focusAreas of focus
Reference to other sourcesReference to other sources Learning activitiesLearning activities
Topic orientationTopic orientation TaskTask ReflectionReflection
Review Unit (Unit 10)Review Unit (Unit 10)
1313B. A. (English Language) /BBI 3213 (Speech Communication)
INTRODUCTIONINTRODUCTION
What is 'communication?What is 'communication? Why study Why study speechspeech communication? communication? Macro/micro functions of speech Macro/micro functions of speech
in communityin community Nature of communicationNature of communication
1414B. A. (English Language) /BBI 3213 (Speech Communication)
FUNDAMENTALS OF FUNDAMENTALS OF SPEECH COMMUNICATIONSPEECH COMMUNICATION Three views about speech Three views about speech
communicationcommunication Linear viewLinear view Interactional viewInteractional view TransactionalTransactional
Models of speech Models of speech communicationcommunication
The Message ModelThe Message Model The Transactional ModelThe Transactional Model
1515B. A. (English Language) /BBI 3213 (Speech Communication)
Fundamentals of Speech Fundamentals of Speech (Cont’d…)(Cont’d…)
Basic elements in the Basic elements in the transactional modeltransactional model SpeakerSpeaker ListenerListener MessageMessage FeedbackFeedback ChannelChannel Speech situationSpeech situation Cultural contextCultural context
1616B. A. (English Language) /BBI 3213 (Speech Communication)
Fundamentals of Speech Fundamentals of Speech (Cont’d…)(Cont’d…)
PRINCIPLES OF COMMUNICATIONPRINCIPLES OF COMMUNICATION Package of signalsPackage of signals Process of adjustmentProcess of adjustment Content and relationship dimensionsContent and relationship dimensions Punctuated sequencesPunctuated sequences Symmetrical and complementary Symmetrical and complementary
transactionstransactions Transactional processTransactional process Inevitable, irreversible and unrepeatableInevitable, irreversible and unrepeatable Multi-purposefulMulti-purposeful
1717B. A. (English Language) /BBI 3213 (Speech Communication)
DIMENSIONS OF CULTUREDIMENSIONS OF CULTURE
What is 'culture'?What is 'culture'? Simple definitionSimple definition Extended definitionExtended definition
Main features of cultureMain features of culture EnculturationEnculturation AcculturationAcculturation EthnocentrismEthnocentrism
1818B. A. (English Language) /BBI 3213 (Speech Communication)
Dimensions of Culture Dimensions of Culture (Cont’d…)(Cont’d…)
How do cultures differ?How do cultures differ? Orientation – collectivist vs individualistOrientation – collectivist vs individualist Context – low context vs. high contextContext – low context vs. high context Power distance – Low vs. high powerPower distance – Low vs. high power
Theories of culture, language, and Theories of culture, language, and communicationcommunication Linguistic relativityLinguistic relativity Uncertainty reductionUncertainty reduction Outcome maximisationOutcome maximisation Culture shock theoryCulture shock theory
1919B. A. (English Language) /BBI 3213 (Speech Communication)
Dimensions of Culture Dimensions of Culture (Cont’d…)(Cont’d…)
Intercultural communicationIntercultural communication PreparePrepare Recognise fearsRecognise fears Recognise differencesRecognise differences Recognise cultural meaningsRecognise cultural meanings Follow cultural rules and Follow cultural rules and
customscustoms
2020B. A. (English Language) /BBI 3213 (Speech Communication)
LISTENING MATTERSLISTENING MATTERS
Hearing' versus 'listening'Hearing' versus 'listening' Listening: the process:Listening: the process:
ReceivingReceiving UnderstandingUnderstanding RememberingRemembering EvaluatingEvaluating RespondingResponding
2121B. A. (English Language) /BBI 3213 (Speech Communication)
Listening Matters Listening Matters (Cont’d…)(Cont’d…)
Critical listening techniques Critical listening techniques effective listening:effective listening:
AppreciativeAppreciative DiscriminativeDiscriminative TherapeuticTherapeutic ComprehensiveComprehensive CriticalCritical
2222B. A. (English Language) /BBI 3213 (Speech Communication)
THE INDIVIDUAL THE INDIVIDUAL COMMUNICATORCOMMUNICATOR
The perception processThe perception process Sensory inputSensory input Organisation of inputOrganisation of input Interpretation and evaluationInterpretation and evaluation
Critical perception strategiesCritical perception strategies Passive strategiesPassive strategies Interactive strategiesInteractive strategies Awareness strategiesAwareness strategies
2323B. A. (English Language) /BBI 3213 (Speech Communication)
The Individual The Individual Communicator (Cont’d…)Communicator (Cont’d…)
Addressing individual needs, Addressing individual needs, motives and drivesmotives and drives Maslow’s hierarchy of needs (1970)Maslow’s hierarchy of needs (1970) Physiological needsPhysiological needs SafetySafety Love & sense of belongingLove & sense of belonging Self-esteemSelf-esteem Self-actualisationSelf-actualisation
2424B. A. (English Language) /BBI 3213 (Speech Communication)
The Individual The Individual Communicator (Cont’d…)Communicator (Cont’d…)
McClelland’s Motive Clusters McClelland’s Motive Clusters (1972)(1972) AffiliationAffiliation AchievementAchievement PowerPower
2525B. A. (English Language) /BBI 3213 (Speech Communication)
The Individual The Individual Communicator (Cont’d…)Communicator (Cont’d…)
Images of the selfImages of the self Self conceptSelf concept Self awareness (‘Johari Window’)Self awareness (‘Johari Window’) Self-esteemSelf-esteem Self-disclosureSelf-disclosure
Strategies for effective speech Strategies for effective speech communicationcommunication
2626B. A. (English Language) /BBI 3213 (Speech Communication)
THE LANGUAGE IN THE LANGUAGE IN COMMUNICATION ICOMMUNICATION I
The linguistic nature of speech – The linguistic nature of speech – Levels of linguistic analysisLevels of linguistic analysis
Verbal and non-verbal messages _ Verbal and non-verbal messages _ Interaction nature of speechInteraction nature of speech
General features of verbal messageGeneral features of verbal message
2727B. A. (English Language) /BBI 3213 (Speech Communication)
THE LANGUAGE IN THE LANGUAGE IN COMMUNICATION IICOMMUNICATION II
Verbal message principlesVerbal message principles Criticism, praise, and appraisalCriticism, praise, and appraisal Lying and honestyLying and honesty Verbal message barriers and their Verbal message barriers and their
correctioncorrection
2828B. A. (English Language) /BBI 3213 (Speech Communication)
EXTRA-LINGUISTIC EXTRA-LINGUISTIC FACTORSFACTORS
Communicating through the Communicating through the body, sound, and timebody, sound, and time
Use of space, touch, smell and Use of space, touch, smell and artefactsartefacts
2929B. A. (English Language) /BBI 3213 (Speech Communication)
SPEAKING SPEAKING INTERPERSONALLYINTERPERSONALLY
Nature of conversationNature of conversation Conversation: structure and Conversation: structure and
processprocess The ‘cooperative principle’ and The ‘cooperative principle’ and
conversational maxims (Grice, conversational maxims (Grice, 1975)1975)
3030B. A. (English Language) /BBI 3213 (Speech Communication)
REVIEWREVIEW
Topics for synoptic discussionTopics for synoptic discussion Questions for reflectionQuestions for reflection