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Developing a Culture of Professional Learning to Support and Retain Staff
January 29, 2020 | Webinar
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Presenters
• Catherine Jordan
Consultant, Illinois Quality Afterschool at American Institutes
for Research (AIR)
• Jessie Kerr-Vanderslice
Technical Assistance Consultant, Illinois Quality Afterschool
at AIR
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Webinar Agenda
1. Importance of staff professional learning
2. Defining job-embedded professional learning
3. Building a culture of learning: strategies for your program
4. Relevant resources
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Importance of Staff Professional Learning
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Professional Learning
• Provides opportunities for growth
• Improves worker satisfaction
• Increases staff efficacy and feelings of competency
• Bolsters motivation
• Builds a sense of belonging in the program
• RETENTION
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(Huang et al., 2007)
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Afterschool staff are the heart and soul
of your program. The quality and
effectiveness of staff goes hand in hand
with the quality and effectiveness of the
program.
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Drawing and Text Tools: Left-hand Side of Your Screen
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❑ Planning time for professional learning
❑ Staff time available for professional learning
❑ Budget
❑ High staff turnover
❑ Continuous hiring— staff vacancies, new staff
❑ Young/entry-level youth development staff
❑ Access to external trainers and PD opportunities
❑ Access to quality training materials
❑ Reflection and refinement time for professional learning
❑ Connecting learning strategies (e.g., coaching, observations, trainings, staff meetings)
What challenges do you face with staff professional learning? (circle all that apply)
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Defining Job-Embedded Professional Learning
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Professional Learning can happen:
• With a staff manager or mentor: one-on-one consultations or
supervision meetings, coaching, mentoring
• With afterschool and school-day colleagues: communities
of practice, peer observations, staff-led workshops/meetings
• With external providers and partners: technical assistance,
one-time or multisession workshops, conferences
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High-quality professional learning is
job embedded and offers ongoing
opportunities for growth.
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Job-Embedded Professional Learning is…
• Included in program expectations
• Prioritized and resourced
• Applied
• Reflective
• Paid
• Connected to youth experience
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https://www.niost.org/Afterschool-Matters-Spring-2019/supporting-effective-youth-work-job-embedded-professional-
development-in-ost
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Building a Culture of Learning
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How do YOU learn new content or skills?
❑ Read about the topic
❑ Listen to someone talk about the topic
❑ Watch someone else practice the skill
❑ Do something: put the skill into applied practice
❑ Talk to others about the content or skill you are developing
❑ Receive direct feedback on something you have practiced or
created
❑ Combination of the above
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Where does Professional Learning fit?
Program expectations
Daily program
Individual staff plans
Advancement opportunities
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Program Expectations: Recruiting and Hiring
• Job descriptions
• Interview
• Schedule
• Orientation
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Source: Beyond the Bell Toolkit, Tool 19. https://beyondthebell.org/online-home
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How do you incorporate
professional learning into your
program expectations?
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Daily Program: Supervisor Led
• Staff meetings
• Check-in and Reflections (15–20 minutes)
• Low-stakes program observations
• Mentor pairings for staff
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Daily Program: Staff-Led Example
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St. Paul, MN, Flipside Program (Sprockets—21st CCLC Network)
Learning Walks
• Two or three participants
• Orientation
• Focus on celebrating and reflecting
• Tiered system for readiness
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Daily Program: Observations
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• Youth and School Age Program
Quality Assessment (PQA)
➢ FREE, download:
http://www.cypq.org/downloadpqa
➢ Content Versions: SEL, Summer
Learning, Academic Skill Building,
Camp, STEM, Health and
Wellness, Arts
➢ Spanish Translations
• Measuring Youth Program Quality:
A Guide to Assessment Tools
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How do you incorporate
professional learning into your daily
program operations?
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Individual Staff Plans
• Individualized to staff
• Updated regularly
• Incorporate personal career goals
and opportunities for advancement
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Source: Beyond the Bell Toolkit, Tool 23. https://beyondthebell.org/online-home
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Advancement Opportunities
• Provide a clear understanding of internal and external career
paths
• Make connections
• Tie to individual staff development plans
• Offer diverse growth opportunities
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What job-embedded professional learning opportunities are you already offering at your site?
What one or two strategies could you work to integrate in the next few months to improve staff feelings of
support and retention?
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Illinois Inspiration
Emily Bergschneider, Central IL Boys and Girls Club
• Professional learning expectations in job descriptions
• New and experienced staff partnerships
Patrick Peach, Bureau Henry Stark ROE 28
• Weekly activity shares with instructors and admin
• School day integration
Kim David, Project Success
• Mentorship opportunities for staff
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Resources
You for Youth: https://y4y.ed.gov/about/y4y/
Afterschool Alliance: http://afterschoolalliance.org/webinars.cfm
National Institute on Out of School Time (NIOST):
https://www.niost.org/professional-development
Illinois Quality Afterschool Webinars:
• March 2017: Creating Professional Development Opportunities
for Afterschool Staff
• May 2019: Coaching Support for Your 21st CCLC Team -
Professional Development That Impacts Staff Performance
Beyond the Bell Toolkit: https://beyondthebell.org/online-home
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References
Beyond the Bell Toolkit. (rev2018). Washington, DC: American Institutes for
Research. https://beyondthebell.org/online-home
Croft, A., Coggshall, J.G., Dolan, M., Powers, E., & Killion, J. (2010). Job-
Embedded Professional Development: What It Is, Who Is Responsible, and How
to Get It Done Well. Washington, DC: National Comprehensive Center for
Teacher Quality. Retrieved from:
https://gtlcenter.org/sites/default/files/docs/JEPD%20Issue%20Brief.pdf
Huang, D., Cho, J. (2010). Using Professional Development to Enhance Staff
Retention. Afterschool Matters, Fall 2010, (9-16). Retrieved from:
https://files.eric.ed.gov/fulltext/EJ1068369.pdf
Wiedow, J.S. (2018). Supporting Effective Youthwork: Job-Embedded
Professional Development in OST. Afterschool Matters, Fall 2018, (19-28).
Retrieved from: https://niost.org/Afterschool-Matters-Spring-2019/supporting-
effective-youth-work-job-embedded-professional-development-in-ost
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Questions?
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http://iqa.airprojects.org/ 30
Website
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Resource Database
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http://iqa.airprojects.org/resource-database/
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