Developing an Developing an e-Learning Strategye-Learning Strategy
Presentation to Parkland Regional CollegePresentation to Parkland Regional CollegeTisdale, April 6, 2005Tisdale, April 6, 2005
Presented by:Presented by:Jean Lidster and Kirk KezemaJean Lidster and Kirk KezemaCumberland Regional CollegeCumberland Regional College
Links to Lifelong LearningLinks to Lifelong Learning
An Office of Learning Technologies An Office of Learning Technologies project funded by HRSDCproject funded by HRSDC
Goal: to research best practices, Goal: to research best practices, with the use of learning technology, with the use of learning technology, to enable community members to to enable community members to acquire marketable skills and acquire marketable skills and enhance personal and community enhance personal and community growth and development.growth and development.
E-Learning DefinitionE-Learning Definition
The use of Internet technologies to deliver The use of Internet technologies to deliver a broad array of solutions that enhance a broad array of solutions that enhance knowledge and performanceknowledge and performance
Based on 3 fundamental criteria:Based on 3 fundamental criteria:• NetworkabilityNetworkability• Web-based platformWeb-based platform• Integrated into a broader architecture of Integrated into a broader architecture of
solutions solutions (Marc Rosenberg, ©2003, Building a Successful e-(Marc Rosenberg, ©2003, Building a Successful e-
Learning Strategy)Learning Strategy)
E-Learning – Another DefinitionE-Learning – Another Definition
The use of technology toThe use of technology to• ManageManage• DesignDesign• DeliverDeliver• SelectSelect• TransactTransact• Coach Coach • SupportSupport• Extend learning of all kindsExtend learning of all kinds
Elliot Masie, The Masie CentreElliot Masie, The Masie Centre
Environmental ScanEnvironmental Scan
Impact of globalization on Regional Impact of globalization on Regional CollegesColleges
Rural/urban splitRural/urban split Agricultural economy in crisisAgricultural economy in crisis Withdrawal of services to rural Withdrawal of services to rural
communities eg. Postal, CAP funding, communities eg. Postal, CAP funding, operating $ to support servicesoperating $ to support services
Rising costs eg. fuelRising costs eg. fuel Other:Other:
Learning Learning (Marc Rosenberg (Marc Rosenberg © 2003)© 2003)
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Education Training Information
Today
Tomorrow
An e-learning strategyAn e-learning strategy
Systematic and comprehensive plan Systematic and comprehensive plan of actionof action
designed to ensure the success of a designed to ensure the success of a broad-based e-learning initiative that broad-based e-learning initiative that adds adds valuevalue to the organization in to the organization in ways that are ways that are supportablesupportable and and sustainable.sustainable.• Marc Rosenberg © 2003Marc Rosenberg © 2003
1. Strategic Findings1. Strategic Findings
Cheap reliable networkability through the Cheap reliable networkability through the InternetInternet
Benefits of open source softwareBenefits of open source software Common platform eg. Blackboard, Moodle, Common platform eg. Blackboard, Moodle,
essentialessential Importance of a content management Importance of a content management
system system Human resources needed to integrate Human resources needed to integrate
technology with good teaching/learning technology with good teaching/learning practisespractises
2. Recommendations2. Recommendations
Individualize/customize industry Individualize/customize industry recognized trainingrecognized training
Offer e-learning consulting serviceOffer e-learning consulting service Hosting for online learningHosting for online learning Integration of e-learning into program Integration of e-learning into program
areas eg. Comm 10, eportfoliosareas eg. Comm 10, eportfolios Marketing CRC onlineMarketing CRC online Promote shared knowledge repositories for Promote shared knowledge repositories for
programs such as Basic Educationprograms such as Basic Education
Learning ArchitectureLearning Architecture Classroom trainingClassroom training Asynchronous/synchronous online trainingAsynchronous/synchronous online training Job aidsJob aids Knowledge managementKnowledge management SimulationsSimulations Performance supportPerformance support Field experiencesField experiences Coaching/mentoringCoaching/mentoring Offline resourcesOffline resources ExpertsExperts Communities of practiceCommunities of practice Knowledge repositoriesKnowledge repositories
New paradigmNew paradigm
learner-centredlearner-centred E-learning solution may draw from a E-learning solution may draw from a
wide array of resources in the wide array of resources in the learning landscapelearning landscape
Solution may include training and/or Solution may include training and/or knowledge managementknowledge management
3. Plan of action3. Plan of action
Operationalize recommendations: Operationalize recommendations: who, what, where, when, why and howwho, what, where, when, why and how
Timelines and milestonesTimelines and milestones
- deliverables and accountabilities- deliverables and accountabilities
- who is doing what- who is doing what
- when results are due- when results are due
- how to deal with problems- how to deal with problems
3. Plan of action (cont’d)3. Plan of action (cont’d)
Write it downWrite it down Define and implement a Define and implement a
communication plancommunication plan Define and implement a change Define and implement a change
management planmanagement plan Project management – who is in Project management – who is in
charge?charge? Develop an evaluation plan earlyDevelop an evaluation plan early
4. Elements of e-Learning4. Elements of e-Learning
EducationEducation AssessmentAssessment TechnologyTechnology ContentContent authoringauthoring ManagementManagement DeliveryDelivery
a. Educationa. Education
Leadership – strategy, business case, Leadership – strategy, business case, technologytechnology
Operational – mentoring, facilitating, Operational – mentoring, facilitating, managing e-Learning, IT, change in managing e-Learning, IT, change in organization’s work flow, change in organization’s work flow, change in job dutiesjob duties
End users – basic skills, relearn how End users – basic skills, relearn how to learnto learn
b. Assessmentb. Assessment
Pre-course assessment of learnerPre-course assessment of learner Adapt learning planAdapt learning plan Post-course assessmentPost-course assessment Selection of best assessment tools ie. Selection of best assessment tools ie.
Ease of use, versatility, interface Ease of use, versatility, interface easilyeasily
c. Technologyc. Technology
Learner access Learner access Technical support plan Technical support plan ReliabilityReliability TransparencyTransparency Suitability for learning goals Suitability for learning goals
d. Managementd. Management
Learning content management Learning content management system eg. WebCT, Blackboard, system eg. WebCT, Blackboard, Moodle Moodle
Establish criteria for selectionEstablish criteria for selection Comparison of strengths/weaknessesComparison of strengths/weaknesses CMS can enable highly personalized CMS can enable highly personalized
adaptive learning pathsadaptive learning paths
e. Contente. Content
Do you buy or build?Do you buy or build? Quality assuranceQuality assurance Learning objects to be shared, Learning objects to be shared,
repurposed, or soldrepurposed, or sold
f. Authoringf. Authoring
Outsource or do in house?Outsource or do in house? Apply principles of instructional Apply principles of instructional
designdesign Reusable learning objects may be Reusable learning objects may be
personalizedpersonalized
g. Deliveryg. Delivery
SynchronousSynchronous• LiveLive• FacilitatedFacilitated• Learn in groups at Learn in groups at
pre-arranged timespre-arranged times• ChatChat
AsynchronousAsynchronous• Self-pacedSelf-paced• MentoredMentored• Learn at individual Learn at individual
convenienceconvenience• emailemail
Critical Success FactorsCritical Success Factors Learning effectivenessLearning effectiveness Knowledge strategyKnowledge strategy Learning architectureLearning architecture Leadership supportLeadership support TechnologyTechnology Business caseBusiness case Organization redesignOrganization redesign Strategy to manage changeStrategy to manage change Know what is available – content, tech, servicesKnow what is available – content, tech, services Build a strategic planBuild a strategic plan
OpportunitiesOpportunities
Support for Training for new positions eg. Support for Training for new positions eg. Land Titles officersLand Titles officers
SaskTel CMS hosting services – need for SaskTel CMS hosting services – need for training in rural areastraining in rural areas
Marketing CRC onlineMarketing CRC online Marketing Sask Regional Colleges onlineMarketing Sask Regional Colleges online Development of learning objects for BE Development of learning objects for BE
onlineonline Hosting and other support services for Hosting and other support services for
private trainersprivate trainers
Opportunities (cont’d)Opportunities (cont’d)
E-learning consulting service for E-learning consulting service for business and industrybusiness and industry
Develop shared knowledge Develop shared knowledge repositoriesrepositories
E-portfolio developmentE-portfolio development E-learning assessmentsE-learning assessments New partnerships in e-learningNew partnerships in e-learning Other: Other:
Partnership advantagesPartnership advantages
Quality assuranceQuality assurance ScalableScalable Access and supportAccess and support Economy of scale – software, etcEconomy of scale – software, etc Other:Other:
IssuesIssues Any partnering requires network compatibility, Any partnering requires network compatibility,
common platforms and softwarecommon platforms and software Intellectual propertyIntellectual property Sufficient resources for technical and other Sufficient resources for technical and other
supportssupports Policies and procedures need to be developed for Policies and procedures need to be developed for
registration online, tuition payment, pricing registration online, tuition payment, pricing courses, pricing support packages, orientation, courses, pricing support packages, orientation, assessmentassessment
Hosting arrangementsHosting arrangements Regional geographical boundariesRegional geographical boundaries Other:Other:
TipsTips
Lead with strategy, not technologyLead with strategy, not technology Think big, start small and scale fast!Think big, start small and scale fast! Catch the entrepreneurial spirit.Catch the entrepreneurial spirit. ““e” in e-learning will disappear!e” in e-learning will disappear!