Download - Developing Voice Applications in the Cloud
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Developing Voice Applications In the Cloud
Dan YorkDirector of Emerging Communication TechnologyVoxeo [email protected]
September 18, 2008
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What is "Cloud Computing"?
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Cloud computing is the ability to run your applications on a
providers' computing platform out in the network cloud.
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Why the Cloud?
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Scalability
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SLA
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ROI
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Minimizes Risk
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Business Continuity
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Deployment Speed
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Ease of Experimentation
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Why NOT the Cloud?
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Security
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IT Control
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Platform is a fixed cost
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Having it Both Ways: Hybrid
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Overflow
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Disaster Recovery
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So how does this work?
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Web Browser Diagram
WebBrowser
WebSvr
HTTP
HTML
AppSvr?
PHPperl python
Java???
ruby
XMLXML
servlets
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Web Browser Diagram - Thin Client
WebBrowser(on svr)
WebSvr
HTTP
HTML
AppSvr?
PHPperl python
Java???
ruby
XMLXML
servlets
ThinClient Protocol
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Voice Browser Diagram
VoiceBrowser(on svr)
WebSvr
HTTP
XML
AppSvr?
PHPperl python
Java???
ruby
XMLXML
servlets
Phone Audio
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Voice Application Diagram
VoiceBrowser(on svr)
WebSvr
HTTP
VoiceXMLor
CCXML
App/DBSvr?Phone Audio
PHPperl python
Java???
ruby
XMLXML
servlets
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An Alternate View
PSTNGateway IP-PBX
AppSvr
PSTN Audio
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Voice Application Diagram
VoiceBrowser(on svr)
WebSvr
HTTP
VoiceXMLor
CCXML
App/DBSvr?Phone Audio
PHPperl python
Java???
ruby
XMLXML
servlets
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Location - Single network/server
VoiceBrowser(on svr)
WebSvr
HTTP
VoiceXMLor
CCXML
App/DBSvr?Phone Audio
PHPperl python
Java???
ruby
XMLXML
servlets
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Location - Distributed
VoiceBrowser(on svr)
WebSvr
HTTP
VoiceXMLor
CCXML
App/DBSvr?Phone Audio
VoiceBrowser(on svr)
WebSvr
HTTP
VoiceXMLor
CCXML
App/DBSvr?Phone Audio
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Location - Distributed
VoiceBrowser(on svr)
WebSvr
HTTP
VoiceXMLor
CCXML
App/DBSvr?Phone Audio
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Location - Distributed/Cloud
VoiceBrowser(on svr)
WebSvr
HTTP
VoiceXMLor
CCXML
App/DBSvr?Phone Audio
VoiceBrowser(on svr)
WebSvr
HTTP
VoiceXMLor
CCXML
App/DBSvr?Phone Audio
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Location - Distributed/Cloud
VoiceBrowser(on svr)
WebSvr
HTTP
VoiceXMLor
CCXML
App/DBSvr?Phone Audio
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Location - Distributed/Cloud
PSTNGateway IP-PBX
HTTP
AppSvr?Phone Audio
SIP
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Location - Hybrid
VoiceBrowser(on svr)
WebSvr
HTTP
VoiceXMLor
CCXML
App/DBSvr?Phone Audio
VoiceBrowser(on svr)
WebSvr
HTTP
VoiceXMLor
CCXML
App/DBSvr?
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LAN
Internet / WAN
PSTN
Another View
ApplicationPlatform
IP-PBX
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LAN
Internet / WAN
PSTN
All the Way Into The Cloud
Hosted“IP-PBX”
Firewall
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What Kind of Cloud?
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Server-in-the-cloud (ex. EC2)
VoiceBrowser(on svr)
WebSvr
HTTP
VoiceXMLor
CCXML
App/DBSvr?Phone Audio
PHPperl python
Java???
ruby
XMLXML
servlets
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Server-in-the-cloud (ex. EC2)
VoiceBrowser(on svr)
WebSvr
HTTP
VoiceXMLor
CCXML
App/DBSvr?Phone Audio
PHPperl python
Java???
ruby
XMLXML
servlets
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Server-in-the-cloud (ex. EC2)
VoiceBrowser(on svr)
WebSvr
HTTP
VoiceXMLor
CCXML
App/DBSvr?Phone Audio
PHPperl python
Java???
ruby
XMLXML
servlets
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Application-in-the-cloud (Voxeo, GAE)
VoiceApp
WebSvr
HTTP
VoiceXMLor
CCXML
App/DBSvr?Phone Audio
PHPperl python
Java???
ruby
XMLXML
servlets
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Questions to Ask
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Can You Trust The Cloud To Be There?
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How Are You Connected?
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Scalability?
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SLA?
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Security?
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Geographic/Physical Redundancy?
http://flickr.com/photos/txd/100437832
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Proprietary = Lock-In
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Open
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Standards Matter
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VoiceXML
SIP
CCXML
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API Support?
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Firewall Traversal?
Internet LAN
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Open
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Thank you!
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blogs.voxeo.comwww.voxeo.com/freeevolution.voxeo.com
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