Download - Devry Gscm 520 All Quizes - Week 1 - 7
DEVRY GSCM 520 All Quizes - Week 1 - 7
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WEEK 1
Question 1.1.(TCO 1) One reason for studying operations and supply chain
management (OSCM) is which of the following?(Points : 5)
OSCM is essential for understanding organizational behavior.
Most business graduates do OSCM work regardless of their job title.
All managers should understand the basic principles that guide the design
of transformation processes.
OSCM is a required course in all business degree programs.
OSCM is the most rigorous business discipline.
Question 2.2.(TCOs 1 and 2) A major competitive dimension that forms a
company's strategic operational competitive position in their strategic
planning is which of the following?(Points : 5)
Cost price
Focus
Automation
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Straddling
Activity-system mapping
Question 3.3.(TCO 2) When a company seeks to match the benefits of a
successful position while maintaining its existing position in offering
customers a variety of differing services, what is this process called?
(Points : 5)
Operations capability analysis
Straddling
Order qualifying
Order winning
Inter-functional analysis
Question 4.4.(TCO 2) Which of the following is a partial measure of
productivity?(Points : 5)
Output/Materials
Output/(Labor + Capital + Energy)
Output/All resources used
Output/Inputs
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All of the above
Question 5.5.(TCO 2) If all you knew about a production system was that
total daily output was 400 units and the total labor necessary to produce the
400 units was 350 hours, what kind of productivity measure could you use
to compute productivity?(Points : 5)
Partial measure
Multifactor measure
Total measure
Global measure
All of the above
Question 6.6.(TCO 2) The total output from a production system in 1 day is
500 units and the total labor necessary to produce the 500 units is 350
hours. Using the appropriate productivity measure, which of the following
numbers represents the resulting productivity ratio?(Points : 5)
1.000
1.428
0.700
0.411
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None of the above
WEEK 2
Question 1.1.(TCO 5) In most cases, demand for products or services can be
broken down into several components. Which of the following is not
considered a component of demand?(Points : 3)
Average demand for a period
A trend
Seasonal elements
Past data
Autocorrelation
Question 2.2.(TCO 5) In most cases, demand for products or services can be
broken into several components. Which of the following is considered a
component of demand?(Points : 3)
Forecast error
Autocorrelation
Previous demand
Consistent demand
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Repeat demand
Question 3.3.(TCO 5) Which of the following forecasting methodologies is
considered a causal forecasting technique?(Points : 3)
Exponential smoothing
Weighted moving average
Linear regression
Historical analogy
Market research
Question 4.4.(TCO 5) Which of the following forecasting methods uses
executive judgment as its primary component for forecasting?(Points : 3)
Historical analogy
Time series analysis
Panel consensus
Market research
Linear regression
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Question 5.5.(TCO 5) In business forecasting, what is usually considered a
long-term time period?(Points : 3)
Three months or longer
Six months or longer
One year or longer
Two years or longer
Ten years or longer
Question 6.6.(TCO 5) In general, which forecasting time frame best
identifies seasonal effects?(Points : 3)
Short-term forecasts
Quick-time forecasts
Long range forecasts
Medium term forecasts
Rapid change forecasts
Question 7.7.(TCO 5) The ability to rapidly and inexpensively switch
production from one product to another enables what are sometimes
referred to as(Points : 3)
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economies of scale
economies of size
economies of shape.
economies of scope.
economies of shipping.
Question 8.8.(TCO 5) If the best operating level of a piece of equipment is at
a rate of 400 units per hour and the actual output during an hour is 300
units, which of the following is the capacity utilization rate?(Points : 3)
0.75
1.00
1.33
2.33300
Question 9.9.(TCO 5) The capacity focus concept can be put into practice
through a mechanism called which of the following?(Points : 3)
Best operating level (BOL)
Plant within a plant (PWP)
Total quality management (TQM)
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Capacity utilization rate (CUR)
Zero-changeover-time (ZXT)
Question 10.10.(TCO 5) At a decision point in a decision tree, which
machine would you select when trying to maximize payoff when the
anticipated benefit of selecting machine A is $45,000 with a probability of
90%, the expected benefit of selecting machine B is $80,000 with a
probability of 50%, and the expected benefit of selecting machine C is
$60,000 with a probability of 75%?(Points : 3)
Machine B
Machine C
You would be indifferent between machines A and C.
You would be indifferent between machines A and B
WEEK 3
Page 1
Question 1.1.(TCO 6) The philosophical leaders of the quality movement,
Philip Crosby, W. Edwards Deming, and Joseph M. Juran, had the same
general message about what it took to achieve outstanding quality. Which of
the following was not part of that message?(Points : 3)
Quality is free
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Leadership from senior management
Customer focus
Total involvement of the workforce
Continuous improvement
Question 2.2.(TCO 6) Fishbone diagram as part of a six-sigma quality
improvement process might be found in which DMAIC category?(Points : 3)
Define
Measure
Analyze
Improve
Control
Question 3.3.(TCO 6) A Pareto chart as part of a six-sigma quality
improvement process might be found in which DMAIC category?(Points : 3)
Define
Measure
Analyze
Improve
Control
Question 4.4.(TCO 6) Which of the following is not an analytical tool used in
six-sigma quality improvement programs?(Points : 3)
Flow charts
Run charts
Control charts
Pareto diagrams
Decision diagrams
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Question 5.5.(TCO 6) The Malcolm Baldrige award selection process helps
improve quality and productivity by which of the following means?(Points :
3)
Stimulating foreign based suppliers of American companies to improve
quality
Reporting quality levels among American firms
Identifying American firms with the most difficult quality problems
Providing feedback to applicants by the examiners
Helping Baldrige award winners increase their sales
Question 6.6.(TCO 3) In the textbook, Toyota's Fujio Cho identified which of
the following types of waste to be eliminated?(Points : 3)
Underproduction
Excess quality
Preventive maintenance
Product defects
Kaizen
Question 7.7.(TCO 3) In a lean production system we expect to see which of
the following?(Points : 3)
No extra inventory
Extra inventory of critical parts held just-in-case
More parts and fewer standardized product configurations
Managers being held responsible for quality of the work turned out
Closer management-labor relationships
Question 8.8.(TCO 3) In the textbook, Toyota's Fujio Cho identified which of
the following types of waste to be eliminated?(Points : 3)
Excess quality
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Motion
Excess capacity
Underproduction
Excess demand
Question 9.9.(TCO 3) Group technology (GT) is credited with which of the
following benefits?(Points : 3)
Reducing waiting time between process operations
Improving inventory discipline
Reducing required workforce skills
Improved labor relations
Improved small group functioning
Question 10.10.(TCO 3) To implement lean production schedules, a firm
would do which of the following?(Points : 3)
Have excess capacity
Force demand
Hire a consultant
Bottom-up management
Implement Kanban groups
WEEK 4
Question 1. 1. (TCO 7) Using the assembly-line balancing procedure, which
of the following is the theoretical minimum number of workstations if the
task times for the six tasks that make up the job are 4, 6, 7, 2, 6, and 5
minutes and the cycle time is 10 minutes? (Points : 3)
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Three
Five
Six
Eight
None of the above
Question 2. 2. (TCO 7) You have just determined the actual number of
workstations that will be used on an assembly line to be eight using the
assembly-line balancing procedure. The cycle time of the line is 10 minutes
and the sum of all that tasks required on the line is 60 minutes. Which of
the following is the correct value for the resulting line's efficiency? (Points :
3)
0.500
0.650
0.750
0.850
None of the above
Question 3. 3. (TCO 7) Which of the following is not a step in developing a
manufacturing cell layout? (Points : 3)
Grouping parts into families that follow a common sequence of steps
Identifying dominant flow patterns of parts families as a basis for location of
processes
Physically grouping machines and processes into cells
Disposing of left-over machinery and outsourcing ungrouped processes
None of the above
Question 4. 4. (TCO 7) A difference between project and continuous flow
categories of process flow structures is which one of the following? (Points :
3)
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The size and bulk of the product
Discrete parts moving from workstation to workstation
Degree of equipment specialization
Being a Virtual Factory
Profit per unit
Question 5. 5. (TCO 7) Which of the following is a basic type of process
structure? (Points : 3)
Process flow diagram
Product matrix
Process matrix
Work center
Manual assembly
Question 6. 6. (TCO 7) Which of the following is a suggestion for managing
queues that are mentioned in the textbook? (Points : 3)
Put up a serpentine lane to keep people from jumping ahead in line.
Use humor to defuse a potentially irritating situation.
Segment the customers.
Assure customers that the wait is fair and inform them of the queue
discipline.
Tell people in the queue that each will be served as soon as possible.
Question 7. 7. (TCO 7) Which of the following is not a suggestion for
managing queues presented in the textbook? (Points : 3)
Train your servers to be friendly.
Segment the customers.
Determine an acceptable waiting time for your customers.
Inform your customers of what to expect.
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Encourage customers to come during slack periods.
Question 8. 8. (TCO 7) Which of the following is not a queue discipline
discussed in the textbook? (Points : 3)
First come, first served
Last in, first out
Limited needs
Shortest processing time
Best customer first
Question 9. 9. (TCO 7) A roller coaster ride in an amusement park employs
which type of queuing system line structure? (Points : 3)
Single channel, single phase
Single channel, multiphase
Multichannel, single phase
Multichannel, multiphase
None of the above
Question 10. 10. (TCO 7) Which of the following is a characteristic that can
be used to guide the design of service systems? (Points : 3)
Services cannot be inventoried.
Services are all similar.
Quality work means quality service.
Services businesses are inherently entrepreneurial.
Even service businesses have internal services.
WEEK 5
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Question 1. 1.(TCO 8) In an overview of the major operations planning
activities in a typical service organization, which of the following activities
follows aggregate sales and operations planning? (Points : 3)
Process planning
Workforce scheduling
Master scheduling
Materials requirements planning
Order scheduling
Question 2. 2.(TCO 8) The main purpose of aggregate operations planning is
to specify the optimal combination of which of the following? (Points : 3)
Workforce levels and inventory on hand
Inventory on hand and financing costs for that inventory
The strategic plan and the products available for sale
The workforce level and the degree of automation
Operational costs and the cash flow to support operations
Question 3. 3.(TCO 8) In conducting aggregate operations planning, there
are a number of required inputs. Which of the following are inputs
considered external to the firm? (Points : 3)
Competitor behavior and economic conditions
Market demand and inventory levels
Subcontractor capacity and current workforce
Economic conditions and current physical capacity
Raw material availability and inventory levels
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Question 4. 4.(TCO 8) From an operational perspective, yield management
is least effective under which of the following circumstances? (Points : 3)
Demand can be segmented by customer.
The product can be sold in advance.
Demand is highly variable.
Fixed costs are high and variable costs are low.
Demand is stable and close to capacity.
Question 5. 5.(TCO 8) A BOM file is also called which of the following?
(Points : 3)
Product tree
Stocking plan
Inventory usage record
Production parts plan
Time bucket schedule
Question 6. 6.(TCO 8) Which of the following is an input to the master
production schedule (MPS)? (Points : 3)
Inventory records file
The aggregate plan
The bill of materials
The exception report
Planned order schedules
Question 7. 7.(TCO 8) Which of the following is one of the main purposes of
a MRP system? (Points : 3)
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To educate personnel in basic work rules
To determine the amount of materials needed to produce each end item.
To stimulate the work force
To decrease labor requirements
To increase inventory accuracy
Question 8. 8.(TCO 8) Which of the following is an input to the master
production schedule? (Points : 3)
Bill of materials (BOM) file
Inventory records file
Exception reports
Planned-order schedules
None of the above
Question 9. 9.(TCO 8) Which of the following is an input file necessary to
run an MRP system? (Points : 3)
Exception report
Computer-aided-design files
Inventory records file
Personnel files
Planned order schedule
Question 10. 10.(TCO 8) In an MRP program, the program accesses the
status segment of an inventory record according to specific periods called
which of the following? (Points : 3)
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Cubed time units
Time buckets
BOM units
Time modules
Time lines
WEEK 6
Page 1
Question 1.1.(TCO 4) Which of the following is one of the categories of
manufacturing inventory?(Points : 3)
Economic Order Inventory
Work-in-process
Quality units
JIT Inventory
Re-order point
Question 2.2.(TCO 4) When developing inventory cost models, which of the
following are not included as costs to place an order?(Points : 3)
Phone calls
Taxes
Clerical
Calculating quantity to order
Postage
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Question 3.3.(TCO 4) In making any decision that affects inventory size,
which of the following costs do not need to be considered?(Points : 3)
Holding costs
Setup costs
Ordering costs
Fixed costs
Shortage costs
Question 4.4.(TCO 4) Which of the following are fixed-order quantity
inventory models?(Points : 3)
Economic order quantity model
The ABC model
Periodic replenishment model
Cycle counting model
P model
Question 5.5.(TCO 4) Which of the following is the set of all cost
components that make up the fixed-order quantity total annual cost (TC)
function?(Points : 3)
Annual purchasing cost, annual ordering cost, fixed cost
Annual holding cost, annual ordering cost, unit cost
Annual holding cost, annual ordering cost, annual purchasing cost
Annual lead time cost, annual holding cost, annual purchasing cost
Annual unit cost, annual set up cost, annual purchasing cost
Question 6.6.(TCO 4) If annual demand is 50,000 units, the ordering cost is
$25 per order, and the holding cost is $5 per unit per year, which of the
following is the optimal order quantity using the fixed-order quantity model?
(Points : 3)
909
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707
634
500
141
Question 7.7.(TCO 4) If the average aggregate inventory value is $100,000
and the cost of goods sold is $450,000, which of the following is inventory
turnover?(Points : 3)
19.23
4.5
0.8654
0.2222
None of the above
Question 8.8.(TCO 3) In Hau Lee's uncertainty framework to classify supply
chains, a supply chain for functional products with a stable supply process
is called which of the following?(Points : 3)
Efficient
Forward looking
Agile
Risk hedging
Responsive
Question 9.9.(TCO 3) Which of the following is an organizationally driven
reason for outsourcing?(Points : 3)
Improve effectiveness by focusing on what the firm does best
Turn fixed costs into variable costs
Reduce costs through lowered cost structure and increased flexibility
Improve risk management
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Improve credibility and image by associating with superior providers
Question 10.10.(TCO 3) Which of the following is an improvement-driven
reason for outsourcing?(Points : 3)
Shorten cycle time
Improve effectiveness by focusing on what the firm does best
Increase product and service value by improving response to customer
needs
Turn fixed costs into variable costs
Reduce costs through a lower cost structure
WEEK 7
Page 1
Question 1. 1. (TCO 9) Which of the following is not a criterion that
influences manufacturing plant or warehouse facility location decisions?
(Points : 5)
Proximity to customers
Historical cost
Infrastructure of a country
Quality of labor
Business climate
Question 2. 2. (TCO 9) Which of the following is a criterion that influences
manufacturing plant or warehouse facility location decisions? (Points : 5)
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Proximity to customers
Corporate policy
Competitor's locations
Competitive advantage
Host community politics
Question 3. 3. (TCO 9) One of the objectives of facility location analysis is to
select a site with the lowest total cost. Which of the following are hidden
costs that should be included in the analysis? (Points : 5)
Becoming less responsive to the customer
Supplier costs
Taxes
Construction costs
Product life cycle costs
Question 4. 4. (TCO 9) An example of a trading bloc is which of the
following? (Points : 5)
Central American Free Trade Agreement countries
Free trade zones
ISO-9000 companies
American Production and Inventory Control Society
Wal-Mart and its suppliers
Question 5. 5. (TCO 9) The centroid method for plant location uses which of
the following data? (Points : 5)
Volume of goods to be shipped between existing points
Inbound transportation costs
Transport times between facilities
Correlation matrix of existing facilities
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Probabilities and payoffs
Question 6. 6. (TCO 9) Plant A is located at the (X, Y) coordinates of (200,
500) and has a volume of shipping of 400 units a day. Plant B is located at
the (X, Y) coordinates of (300, 100) and has a volume of shipping of 300
units a day. Using the centroid method, which of the following is the X
coordinate for the new plant location? (Points : 5)
About 208
About 227
About 243
About 389
X coordinate cannot be computed from the data given.
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