GETTING YOUR ACT TOGETHER AND KEEPING IT THAT WAY �Digital Governance
#MX14CONF LIVIA LABATE @LIVLAB
MAKE THE COMPLEX
CLEAR See: Richard Saul Wurman, Information Anxiety 2 �
GOVERNANCE IS CLARITY
+ CHANNEL SOLUTIONS
ENABLING PLATFORMS
Conductor Marin Alsop and the Baltimore Symphony Orchestra �
EPISODIC AMNESIA
DIGITAL STEWARDSHIP
Yes, separating digital and non-digital is artificial. ��Experiences take place with and without digital interactions. However, digital interactions are hard to avoid in a world of almost ubiquitous tech. By talking about digital touchpoints to discuss governance we pretty much cover the ecosystem. In most cases. Side effects may vary.�
Caveat Audiens
DIGITAL STEWARDSHIP
Governance is a way to �distribute decision-making �authority for strategy, policy,�and standards throughout �an organization.��— Lisa Welchman �
STEPS TOWARDS GOVERNACE
1. Define your stewardship team�2. Establish who is responsible for strategy�3. Establish who is responsible for policy�
4. Establish who is responsible for standards�
ACT TOGETHER
Torre pendente di Pisa, Pisa, Italy�
CHANGE OVER TIME
CLARITY IS YOUR IMPERATIVE 1
STEWARDSHIP NOT OWNERSHIP 2
IT DOESN’T MATTER HOW OTHERS DO IT 3
NEVER START FROM ZERO 4
AUTHORITY IS EMPOWERMENT IS AUTHORITY 5
BEING A GOVERNANCE CHAMPION IS EXHAUSTING 6
MOMENTUM IS NEVER TAKING IT FOR GRANTED 7
LONG-TERM VALUE IS NOT A LEAP OF FAITH 8
DON’T FIGHT REALITY
Keep in touch: @livlab, [email protected]�Thank you!
