Transcript
Page 1: Donation Form Manifesto

The Donation Experience Must Be...

Page 2: Donation Form Manifesto

Bug FreeNo more javascript errors, blocked pages, crashing, or endless loops

Page 3: Donation Form Manifesto

On Your TermsVisitors can use • any modern browser• on any modern device• from any location

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Fast30 seconds or less

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RespectfulReturning visitors are remembered and treated like valued friends. Personal comments are encouraged, anonymity is available, and feedback is requested.

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On Par...With other non-profit's donation experiences. Visitors expect • security• usability• professionalism• aesthetics• consistency• plus social options based on their experiences donating to other causes. 

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TransparentShow exactly where the money goes.

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HelpfulSometimes visitors will just need a helping hand. Live Chat, a toll free number and alternate donation options are worth considering.


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