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11/16/12
Drupal With SMS And Telephony For Fun And Profit
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For Profit!
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SMS - The Obligatory Statistics slide
• 7.8 trillion SMS trillion messages were sent in 2011.
• SMS traffic is expected to reach 9.6 trillion in 2012.
• 90% of text messages are read within 3 minutes of being delivered
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SMS vs Email
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SMS Integration Use Cases
• SMS Direct Marketing– Coupons– Sales promotions– Events organization– Real time updates
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VoIP Telephony Use Cases
• Advanced PBX setups on the cheap (“For support press 1”)
• Reduce infrastructure costs(pay for usage instead of monthly
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SMS and VoIP with Drupal
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Benefits of integration
• Access to your existing data
• Ability to store/save data
• Automation of interaction
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Current state of D7 Modules
• SMS Framework (sms_framework)– D6 version is fully functional– D7 still a work in progress (lots of
errors)– Rules integration still not working
correctly– Allows for multiple gateways
• VoIP Drupal (voipdrupal)– D6 version extremely feature rich– D7 still a work in progress– Larger learning curve and heavier
weight
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Using the Twilio service
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Twilio - Cloud Voice and SMS
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Custom Twilio Module
• hook_twilio_sms_incoming– Allow your custom module to
respond to incoming SMS messages
• hook_twilio_voice_incoming– Allow your custom module to
respond to incoming voice calls
• Rules SMS Action– SMS incoming event coming soon
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For FUN!
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Apps I’ve built with the Twilio Module
• MyPartyPlanet– Born to help Myplanet staff party
more efficiently– Listserv for SMS and Twitter
• Buzzer– Allows people visiting a friends
apartment to let themselves in.
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Demo time!
• Setting up Twilio integration
• MyPartyPlanet
• Buzzer
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Questions?