DSV Employee Central 2017Roles, task breakdown, processes
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1. Employee
2. Team Lead (management job family with authorization level 3 or 4)
3. Manager (management job family with authorization level 5 or higher)
4. Matrix Manager
5. HR Partner
6. Payroll Partner
7. Recruiter
8. Country HR Leader
9. US HR Shared Services
10. ZAF Retirement Officer
11. IT Helpdesk
DSV Employee Central – Security Roles
There are eleven security roles in DSV Employee Central.
3 | DSV – Corporate Presentation, 2017
!Employee
4 | DSV – Corporate Presentation, 2017
DSV Employee Central Role - Employee
Personal details
• Access your full
profile
• Change your
contact information
• Change your
preferred and/or
legal name
• Add, change or
delete your photo
• Add an emergency
contact
• View employee
documents
Banking details*
• Add payment
elections
Talent profile
• Add a leadership
Experience
• Add a functional
experience
• Add a formal
education
• Add a special
assignment /
projects
• Add a previous
employment
• Add a
professional
memberships
• Add a mobility
• Add a honor
• Add a language
Locate your
colleagues
• View an
organizational
chart
• View the location
directory
• View the
organizational
directory
• Search for a
colleague
• Print an
organizational
chart
There is a process to be followed
Union
membership*
• Change a union
membership
*South Africa only
5 | DSV – Corporate Presentation, 2017
DSV Employee Central Role - Employee
Onboard
• Complete the
onboarding
process
Jobs application
• Apply for a job
• Check on
application status
• View open jobs
• Manage career
preferences
• Unapply for a job
• Manage
preferences
There is a process to be followed
6 | DSV – Corporate Presentation, 2017
!Team Lead
Management job family with authorization
level 3 or 4
7 | DSV – Corporate Presentation, 2017
DSV Employee Central Role – Team Lead
Direct reports
• View non-
confidential data of
direct reports
• View direct reports
in organization
chart
There is a process to be followed
*South Africa only
8 | DSV – Corporate Presentation, 2017
!Manager
Management job family with authorization
level 5 or higher
9 | DSV – Corporate Presentation, 2017
DSV Employee Central Role – ManagerThe manager is responsible for completing transactions for his/her direct reports. The manager is also
responsible for completing the transactions on behalf of those with Team Lead access.
Job change of
employee in
your team
• Change an
employee’s job
details where no
job requisition is
needed
• Change an
employee’s job
details where a job
requisition is
needed
• Change an
employee’s
organizational
assignments
Compensation
changes
• Request a
compensation
change
• Request a one
time payment for
an employee
• View an
employee’s
compensation
Job change of
employee to new
manager
• Change an
employee’s
reporting
relationship only
• Promote an
employee to
another position
with a new
manager
Recruit and hire
employee
• Create a job
requisition
• Close a job
requisition
• Inactivate a
position
There is a process to be followed
Recruit
• Manage
candidates
• Move candidate
to offer stage
• Approve an offer
• Rate candidates
10 | DSV – Corporate Presentation, 2017
DSV Employee Central Role - Manager
Headcount
management
• View the
management
hierarchy
• View an employee
headcount report
• View an active
employee list
Delegate tasks
• Delegate your
own tasks
Employee
personal (view)
• View an
employee’s
emergency
contacts
• View an
employee’s job
history
• View an
employee’s
document
Welcome employee
There is a process to be followed
Exit employee
*South Africa only
• Onboard new
Employee
• View Employee’
onboarding
status
Exit employee
• Terminate an
employee
11 | DSV – Corporate Presentation, 2017
!Matrix Manager
12 | DSV – Corporate Presentation, 2017
DSV Employee Central Role – Matrix ManagerThe manager is responsible for completing transactions.
Matrix Employee
• View job details
• View employee
details
• View
organizational
details
• View employee
compensation
details
• Approve matrix
employee
assignment
There is a process to be followed
13 | DSV – Corporate Presentation, 2017
!HR Partner
14 | DSV – Corporate Presentation, 2017
DSV Employee Central Role – HR Partner
Employee
personal details
• Edit an employee’s
service dates
• Add a passport
number*
• Add a visa
• Add a license
• Change a name
• Edit a National ids
• Update tax
number*
Organizational
assignments
• Change an
employee’s cost
center
• Change an
employee’s
division
• Change an
employee’s
department
• Change an
employee’s
company (legal
entity)
• Change an
employee’s work
location
There is a process to be followed
Position
management
• Create a position
• Edit a position
• View a position
id
• Inactivate a
position
*South Africa only
Recruit and hire
employee
• Create a job
requisition
• Close a job
requisition
• Hire an employee
• Rehire an
employee
• Hire more than
one candidate
with only one
requisition
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DSV Employee Central Role – HR Partner
Contract
management**
• Add a new
contract
• End a current
contract
• Edit an existing
contract
Employee
personal (view)
• View an
employee’s
emergency
contacts
• View an
employee’s job
history
• Update
citizenship
• View employee
equity details
• Add a work
permit
There is a process to be followed
Photo
• Add an
employee profile
photo
• Remove an
employee profile
photo
*South Africa
Banking details*
• Add payment
elections
Employee leave
• Place an
employee on
leave
• Place an
employee on
garden leave
• Return an
employee from
leave
Reports
• Run reports
**South Africa & Canada
16 | DSV – Corporate Presentation, 2017
DSV Employee Central Role – HR Partner
There is a process to be followed
*South Africa only
Documents
• View employee
and HR
confidential
document
• Add employee and
HR confidential
document
• Add onboarding
document
• Add recruiting
document
Job change of
employee without
manager change
• Change an
employee’s job
details where no
job requisition is
needed
• Change an
employee’s job
details where a job
requisition is
needed
• Change a DSV
Business title
Job change of
employee with
manager change
• Change an
employee’s
relationship only
• Promote an
employee to
another position
with a new
manager
• International
transfer of an
employee
Union
membership*
• Change a union
membership
Matrix manager
• Assign a matrix
employee
• Remove a
matrix employee
• Assign an HR
Recruiting
Partner
17 | DSV – Corporate Presentation, 2017
DSV Employee Central Role – HR Partner
Candidate
management
• Post a job
• Manage candidate
application
• Set up interviews
• Provide interview
feedback
• Reject a candidate
Compensation
changes
• Request a
compensation
change
• Request a one
time payment for
an employee
• View an
employee’s
compensation
• Assign a
paygroup
Employment offer Recruit and hire
employee
• Create a job
requisition
• Close a job
requisition
• Inactivate a
position
There is a process to be followed
• Create an offer
• Create an offer
letter
• Edit an offer
letter
• Kickoff
onboarding for
external hiresExit employee
• Terminate an
employee
18 | DSV – Corporate Presentation, 2017
!Payroll Partner
19 | DSV – Corporate Presentation, 2017
DSV Employee Central Role – Payroll Partner
Employee pay
• Assign a paygroup
• Add a local payroll
id
There is a process to be followed
*South Africa only
Employee data
• View employee
personal data
• Edit a National id
• Edit employee
address
(terminated
employee)
• Add a work permit
Documents
• View employee
and HR
confidential
document
Banking details*
• Add payment
elections
Union
membership*
• Change a union
membership
20 | DSV – Corporate Presentation, 2017
!Recruiter
21 | DSV – Corporate Presentation, 2017
DSV Employee Central Role – Recruiter
Candidate
management
• Post a job
• Manage candidate
application
• Set up interviews
• Provide interview
feedback
• Rate a candidate
• Reject a candidate
• View employee
referrals
• Forward applicant
to another
requisition
• Notify candidates
Requisition
• Add screening
questions
• Add interview
competencies
Employment offer
There is a process to be followed
• Create an offer
• Create an offer
letter
• Edit an offer
letter
• Kickoff
onboarding for
external hires
• View
correspondence
22 | DSV – Corporate Presentation, 2017
!Country HR Leader
23 | DSV – Corporate Presentation, 2017
DSV Employee Central Role – Country HR Leader
There is a process to be followed
The Country HR Leader can complete the same transactions as the HR Partner.
They have two additional responsibilities outlined below.
Compensation
changes
• Receive
notification of
compensation
changes greater
than 15%
• Approve one time
payments (pay
component:
Severance)
24 | DSV – Corporate Presentation, 2017
!ZAF Retirement Officer
25 | DSV – Corporate Presentation, 2017
DSV Employee Central Role – ZAF Retirement Officer
There is a process to be followed
This is not a security role. This role only receives an email notification upon
completion of designation transactions.
Employee pay
• Receive
notification of
termination (type:
involuntary >
incapacity)
• Receive
notification of
leave (type:
temporary
disability)
26 | DSV – Corporate Presentation, 2017
!US HR Shared Services
27 | DSV – Corporate Presentation, 2017
DSV Employee Central Role – US HR Shared Services
Employee data
• View employee
personal data
• Edit employee
service dates
• Edit employee
personal data
(gender, martial
status, nationality,
EEO)
• Add work permit
• Place a person on
leave
• Remove an
employee photo
There is a process to be followed
One time payment
• Enter one time
payment for
severance
• Enter one time
payment for
relocation, sign-on
bonus, or tax
equalization
Documents
• View employee
and HR
confidential
document
• Add employee and
HR confidential
document
• View onboarding
document
• View recruiting
document
28 | DSV – Corporate Presentation, 2017
!IT Helpdesk
29 | DSV – Corporate Presentation, 2017
DSV Employee Central Role – IT Helpdesk
Passwords
• Rest passwords
• Identify single-sign
on vs. password
logon account
• View employee
logon id
There is a process to be followed
*South Africa only
30 | DSV – Corporate Presentation, 2017
!Processes
31 | DSV – Corporate Presentation, 2017
Task: Assign a Pay Group
Initiator: Payroll Partner, HR Partner
Step 1
HR Manager
HR Partner
Payroll
Step 2
Final approval
Approval
Exception:
Initiator: HR Partner
Step 1
Payroll
Initiator: Payroll Partner
Final approval
Approval
Step 2
Payroll
32 | DSV – Corporate Presentation, 2017
Task: Edit or Add a Local Payroll Id
Initiator: Payroll Partner
Exception:
Initiator: Payroll Partner
Step 1
Payroll
Final approval
Approval
Step 2
Payroll
33 | DSV – Corporate Presentation, 2017
Task: Add or Edit a National Id
Initiator: HR Partner, Payroll Partner
Step 1
HR Manager
HR Partner
Payroll
Step 2
Final approval
Approval
Exception:
Initiator: HR Partner
Step 1
Payroll
Initiator: Payroll Partner
Final approval
Approval
Step 2
Payroll
34 | DSV – Corporate Presentation, 2017
Task: Change A Union Membership
Initiator: Payroll Partner, HR Partner, Employee
Step 1
HR ManagerHR Partner
Payroll
Step 2
Final approval
Approval
Initiator: HR Partner or Employee
Employee Exception:
Step 1
Payroll
Initiator: Payroll Partner
Final approval
Approval
Step 2
Payroll
Global HRIS team
Global HRIS team
Approval
Approval
Step 3
Step 3
35 | DSV – Corporate Presentation, 2017
Task: Add a Work Permit
Initiator: US HR Shared Services, Payroll Partner, HR Partner
Step 1
HR ManagerPayroll
Step 2
Final approval
Approval
Exception:
Initiator: US HR Shared Services or HR Partner
Step 1
Payroll Final approval
Initiator: Payroll Partner
US HR Shared
Services
36 | DSV – Corporate Presentation, 2017
Task: Hire or Rehire an Employee
Initiator: HR Partner
Step 1
HR Manager
HR Partner Payroll
Step 2
Final approval
Approval
Exception:
• If USA, CAN or PR a notification will trigger to US
HR Shared Services to review service dates
(rehire only)
37 | DSV – Corporate Presentation, 2017
Task: Job Change
Initiator: Manager
Manager
Step 1
HR Manager
HR PartnerPayroll
Step 2 Step 3
Final approval
Approval Approval
Exceptions:
• If a job change is for a matrix employee, a
notification will trigger to the HR Partner to remind
them to review the matrix manager relationship
• If employee has HRIS security, notification will
trigger to HR team to review security
• If USA worker type has change, part time / full time
change a notification will trigger to US HR Shared
Services team
• If USA, CAN, PR event type is International
Assignment, a notification will trigger to US HR
Shared Services team
38 | DSV – Corporate Presentation, 2017
Task: Job Change
Initiator: HR Partner
Manager
Step 2*
HR Manager
HR PartnerPayroll
Step 3 Step 4
Final approval
Approval Approval
Step 1
Approval
HR Partner
Exceptions:
• If a job change is for a matrix employee, a
notification will trigger to the HR Partner to remind
them to review the matrix manager relationship
• If employee has HRIS security, notification will
trigger to HR team to review security
• If USA worker type has change, part time / full time
change a notification will trigger to US HR Shared
Services team
• If USA, CAN, PR event type is International
Assignment, a notification will trigger to US HR
Shared Services team
Step 2*, if there is a Manager
change, the change will go to the
proposed manager.
39 | DSV – Corporate Presentation, 2017
Task: Contract Change
Initiator: HR Partner
Manager
Step 2
HR Manager
HR Partner
Step 3 Step 5
Approval Approval
Exceptions:
• Only for CAN, ZAF
• Only trigger if “Is new contract required?” is set to
Yes
• Notification triggers to HR Partner 30 days prior to
contract end date
• Notification triggers to HR Partner 2 weeks prior to
contract end date
Step 1
Approval
HR Partner
Payroll
Step 7
Final approval
RecruiterHR Partner
Step 7
Approval
40 | DSV – Corporate Presentation, 2017
Task: Organizational Assignments
Initiator: HR Partner, Manager
Manager
Step 2
HR Manager
Payroll
Step 4
Final approval
Approval
Step 1
Approval
HR Partner
Manager
Step 2
Payroll
Step 3
Final approval
Approval
Step 1
Approval
HR Partner
Initiator: Manager
Approval
HR Partner
Step 3
Initiator: HR Partner
41 | DSV – Corporate Presentation, 2017
Task: Inactivate a Position
Initiator: Manager, HR Partner
Manager
Exception:
HR Partner
Step 1
HR Manager
Step 2
Final approval
Approval
Initiator: Manager
Step 1
Final approval
Initiator: HR Partner
HR Partner
42 | DSV – Corporate Presentation, 2017
Task: Compensation Change
Initiator: Manager
Manager
Step 1
HR Manager
HR PartnerPayroll
Step 2 Step 3
Final approval
Approval Approval
Exception:
43 | DSV – Corporate Presentation, 2017
Task: Compensation Change
Initiator: HR Partner
Manager
Step 2
HR Manager
HR PartnerPayroll
Step 3 Step 4
Final approval
Approval Approval
Exception:
Step 1
Approval
HR Partner
44 | DSV – Corporate Presentation, 2017
Task: One Time Payment (Except Severance)
Initiator: Manager
Manager
Step 1
HR Manager
HR Partner
Step 2
Final approval
Approval
Exception:
45 | DSV – Corporate Presentation, 2017
Task: One Time Payment (Except Severance)
Initiator: HR Partner
Manager
Step 2
HR Manager
HR Partner
Step 3
Final approval
Approval
Exception:
Step 1
Approval
HR Partner
46 | DSV – Corporate Presentation, 2017
Task: One Time Payment (Severance)
Initiator: US HR Shared Services
Step 1
HR Manager
Step 2
Approval
Exception:
• If there is no Country HR Leader, the County HR
Leader step will be skipped
Final approval
Country Leader
US HR Shared
Services
47 | DSV – Corporate Presentation, 2017
Task: Termination (Voluntary)
Initiator: Manager
Manager
Step 1
HR Manager
HR Partner
Step 2
Final approval
Approval
Exceptions:
• If employee has HRIS security, notification will
trigger to HR team to review security
Payroll
Approval
Step 3
48 | DSV – Corporate Presentation, 2017
Task: Termination (Voluntary)
Initiator: HR Partner
Manager
Step 2
HR Manager
HR Partner
Step 3
Final approval
Approval
Exceptions:
• If employee has HRIS security, notification will
trigger to HR team to review security
Step 1
Approval
HR PartnerPayroll
Approval
Step 4
49 | DSV – Corporate Presentation, 2017
Task: Termination (Involuntary)
Initiator: Manager
Manager
Step 1
HR Manager
HR Partner
Step 2
Approval
Exceptions:
• Upon completion, notification will trigger to Payroll
Partner
• If employee has HRIS security, notification will
trigger to HR team to review security
• If there is no Country HR Leader, the County HR
Leader step will be skipped
Approval
Country Leader
Step 3
Final approval Payroll
Approval
Step 4
50 | DSV – Corporate Presentation, 2017
Task: Termination (Involuntary)
Initiator: HR Partner
Manager
Step 2
HR Manager
HR Partner
Step 3
Final approval
Approval
Exceptions:
• Upon completion, notification will trigger to Payroll
Partner
• If employee has HRIS security, notification will
trigger to HR team to review security
• If there is no Country HR Leader, the County HR
Leader step will be skipped
• For ZAF, if involuntary incapacity, notification is
triggered to ZAF Retirement Officer
Step 1
Approval
HR PartnerCountry Leader
Step 4
Approval
Payroll
Approval
Step 5
51 | DSV – Corporate Presentation, 2017
Task: Legal Name Change
Initiator: Employee, HR Partner
Step 1
HR Manager
HR Partner
Payroll
Step 2
Final approval
Approval
Exception:
Employee
52 | DSV – Corporate Presentation, 2017
Task: Add a Matrix Employee
Initiator: HR Partner
Matrix
Manager
Step 1
HR ManagerHR Partner
Step 2
Final approval
Approval
Exception:
53 | DSV – Corporate Presentation, 2017
Task: Place an Employee on Leave
Initiator: HR Partner
Step 1
HR Partner Final approval
Exceptions:
• If ZAF employee is placed on temporary disability,
then notification is triggered to ZAF Retirement
Officer
• 7 days prior to expected end date, notification is
triggered to HR Partner to remind them of
expected return date
54 | DSV – Corporate Presentation, 2017
Task: Create a Job Requisition
Initiator: Manager, HR Partner
Manager
Step 1
HR Manager
HR Partner
Step 2
Final approval
Approval
Exception:
• If a requisition is created by the HR Partner, then
HR Partner completes step 1 and step 2
Step 3
Approval
Recruiter
55 | DSV – Corporate Presentation, 2017
Task: Create an Offer
Initiator: Recruiter
Manager
Step 1
HR Manager
Step 2
Final approval
Approval
Exception:
Recruiter
56 | DSV – Corporate Presentation, 2017
Task: Onboard a New Employee
Initiator: Recruiter
Manager
Step 1
HR Manager
Step 2
Final approval Approval
Exception:
RecruiterHR Partner
Step 2
EmployeeFinal approval