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Transforming business for the digital ageFrazer Scott@chewieroar
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Industrial Revolution 4.0
Steam, water, mechanical production equipment
Division of labor, electricity, mass production
Electronics, IT, automated production
Blurring the physical and the digital divide
1784 1870 1969 2016
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AnalyticsData Cloud
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AnalyticsData Cloud
Digital Transformation
Engage your
customers
Empower your
employees
Optimize your
operations
Transform your products
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Our missionEmpower every person andevery organization on theplanet to achieve more
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Engage your customers
Empower your employees
Optimize your operations
Transform your products
Engage your customers
• Harness data for a complete customer view• Draw actionable insights• Deliver personalized, differentiated
experiences
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Empower your employees
Engage your customers
Optimize your operations
Transform your products
Engage your customers
TELSTRA
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Empower your employees
Engage your customers
Optimize your operations
Transform your products
Empower your employees
• Protect your organization, data and people• Create a productive workplace to embrace
diverse workstyles, anywhere• Provide insights to drive faster, better decisions
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Empower your employees
Engage your customers
Optimize your operations
Transform your products
Empower your employees
RYMAN HEALTHCARE
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Empower your employees
Engage your customers
Optimize your operations
Transform your products
Optimize your operations
• Accelerate the responsiveness of your business• Improve service levels and reduce costs• Anticipate the future with intelligent processes
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Empower your employees
Engage your customers
Optimize your operations
Transform your products
Optimize your operations
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Empower your employees
Engage your customers
Optimize your operations
Transform your productsTransform your products
• Utilize data to shift from hindsight to foresight• Disrupt with new business models, products &
services• Differentiate & capture new revenue opportunities
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Empower your employees
Engage your customers
Optimize your operations
Transform your productsTransform your products
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Empower your employees
Engage your customers
Optimize your operations
Transform your products
Engage your customers
Empower your employees
Optimize your operations
Transform your products
YOU + MICROSOFT
• One platform fueling experiences across devices
• Advanced analytics to understand customers, predict behavior, and personalize engagement
• New, natural ways of interacting with customers across computing channels or “canvases”
• Innovations across hardware, natural user interaction and intelligent agents
• Protect your organization, data and people
• Create a productive workplace to embrace diverse workstyles
• Provide insights to drive faster, better decisions
• Enable your people to get things done anywhere
• Real-time operations enabled by connecting field equipment and other business assets
• Adaptability to eventswith integrated CRM and operations workflows
• Continuous learning and predictive analytics for intelligent service improvements
• Improve operations anddrive down costs by moving processes from analogto digital
• Preconfigured solutions for core IoT scenarios that help uncover new business models andrevenue streams
• Cognitive understanding that makes apps “smarter,” such as facial and vision recognition, speech and language understanding, learning, and emotional perception
• Intelligent agents to interact wherever users are communicating
• Devices that allow you to visualize and interact with your company and customer data in new ways
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TRUSTWORTHYSett ing & lead ing indu st ry
comp l ian ce s tandards Peop le - cent r ic secur i ty &
p r ivacyProac t ive ly fight ing d ig i ta l
c r imes$15B+ inves tment in c lou d
in f ras t ruc tu re
FLEXIBLEBu i l t w i th what you know
Br idge between c loud & on p remises
Work wi th any dev ice, app , data , OS
INTEGRATEDBu i l t fo r—& open to—
exten s ib i l i t y325 ,500+ par tners & mi l l ions o f deve lopers
P la t fo rm, p roduct iv i ty & bus in ess apps that work
together
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THANK YOU.
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