E-learning Outsourcing
E-learning OutsourcingMaking the RightBeginning
A Few Bar Charts
12%
11%
10%
9%
8%
7%
6%
5%
4%
3%
2%
1%
0%
Business Impact of Outsourcing
6.9%
4.0%
6.6%
9.8%
6.7%
11.0%
42% betteerPerformance
48% betteerPerformance
64% betteerPerformance
SG&A growth(lower is better)
Operating incomegrowth
EBTgrowth
Growth rates for non-outsources
Growth rates for outsources
Source:2009 Business impact of outsourcing: a fact-based analysis, IBM
we see that outsourcing helps.So
But, how do you select?
THE RIGHT outsourcing partner for your eLearning project
Where do you begin your search?Where do You begin
yoursearch?
Well the Internet is the ideal place to look out for the right
eLearning vendor
The websites of companies offering eLearning services
Check out
In these websites, you need to look at:
1) Experience
2) Team Profile
3) Thought leadership
4) Clients services
5) Samples/Prototypes
6) Case studies
7) Testimonials
Experience
Experience is the most critical
aspect in the selection of an
eLearning vendor.
I am sure you wouldn’t like to sign a deal
with a novice
It’s better to choose a vendor who has grown with eLearning
It’s better to choose a vendorwho has grown with eLearning
TeamProfile
The profiles of the team members of the vendor
Check out
See whether they have experienced
and qualified Instructional designers and people with expertise in rapid authoring tools. Also, you need to see that the vendor has a capable team of
technology professionals.
After all, it is people who execute your eLearning project.
Verify whetherThe top brass of the company have a solid background in training
As they comprehend your needs better
Thought Leadership
See if they contribute to the larger online training community
Do they have
Thoughts about developments in the domain?
Blogs
Where they share their experiences
&
Do they have
Thoughts about developments in the domain?
Blogs
Where they share their experiences
&Remember that learning technologies constantly evolve and it is important to be fully aware of them
See if they share resources You get
to know a lot about the company’s
expertise through their resources
Client Services
Who
Whatare the services provided to them?
are their clients?
See if they have helped companies in your domain
If they have helped companies in your DomainSee
If they have dealt with
companies
Check out
located close to
you.
This will help you enquire about
The vendor’s infrastructure
And competencies.
Samples/Prototypes
Nothing’s better than having a first hand feel of the vendor’s product.
So, see if they provide samples
of online courses
Some firms display samples
categorized on the basis of the type of
training, industry and the tool with
which they are developed.
Case-studies
Check whether the vendor’s website contains case studies of clients
Nonetheless, you get a fair idea of how the
clients’ requirements were approached.
Testimonials
Satisfied Customers Tell Three Friends, Angry Customers Tell 3,000
Pete Blackshaw (Author)
Look at for client testimonials
on the vendor’s
WEBSITE
You many not find
the names and contact details of
Clients
But, the vendor will provide
them if you ask
But, the vendor will provide them if you ask
If he has nothing to hide
To recap
a) The Internet is the best source to start with your search
b) The things you need to look at on the vendor’s website
We have seen:
Experience
Profile of the team
Thought Leadership
Client services
Samples/Prototypes
Case-stidies
Testimonials
These aspects help you
take an informed decision
These aspects help you take an informed decision
And, informed decisions are often the best decisions
wait a moment Hey,
Here is a small goodie
Wish you a successful search!