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E-learning Outsourcing
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E-learning OutsourcingMaking the RightBeginning
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A Few Bar Charts
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12%
11%
10%
9%
8%
7%
6%
5%
4%
3%
2%
1%
0%
Business Impact of Outsourcing
6.9%
4.0%
6.6%
9.8%
6.7%
11.0%
42% betteerPerformance
48% betteerPerformance
64% betteerPerformance
SG&A growth(lower is better)
Operating incomegrowth
EBTgrowth
Growth rates for non-outsources
Growth rates for outsources
Source:2009 Business impact of outsourcing: a fact-based analysis, IBM
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we see that outsourcing helps.So
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But, how do you select?
THE RIGHT outsourcing partner for your eLearning project
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Where do you begin your search?Where do You begin
yoursearch?
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Well the Internet is the ideal place to look out for the right
eLearning vendor
The websites of companies offering eLearning services
Check out
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In these websites, you need to look at:
1) Experience
2) Team Profile
3) Thought leadership
4) Clients services
5) Samples/Prototypes
6) Case studies
7) Testimonials
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Experience
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Experience is the most critical
aspect in the selection of an
eLearning vendor.
I am sure you wouldn’t like to sign a deal
with a novice
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It’s better to choose a vendor who has grown with eLearning
It’s better to choose a vendorwho has grown with eLearning
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TeamProfile
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The profiles of the team members of the vendor
Check out
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See whether they have experienced
and qualified Instructional designers and people with expertise in rapid authoring tools. Also, you need to see that the vendor has a capable team of
technology professionals.
After all, it is people who execute your eLearning project.
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Verify whetherThe top brass of the company have a solid background in training
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As they comprehend your needs better
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Thought Leadership
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See if they contribute to the larger online training community
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Do they have
Thoughts about developments in the domain?
Blogs
Where they share their experiences
&
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Do they have
Thoughts about developments in the domain?
Blogs
Where they share their experiences
&Remember that learning technologies constantly evolve and it is important to be fully aware of them
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See if they share resources You get
to know a lot about the company’s
expertise through their resources
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Client Services
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Who
Whatare the services provided to them?
are their clients?
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See if they have helped companies in your domain
If they have helped companies in your DomainSee
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If they have dealt with
companies
Check out
located close to
you.
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This will help you enquire about
The vendor’s infrastructure
And competencies.
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Samples/Prototypes
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Nothing’s better than having a first hand feel of the vendor’s product.
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So, see if they provide samples
of online courses
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Some firms display samples
categorized on the basis of the type of
training, industry and the tool with
which they are developed.
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Case-studies
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Check whether the vendor’s website contains case studies of clients
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Nonetheless, you get a fair idea of how the
clients’ requirements were approached.
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Testimonials
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Satisfied Customers Tell Three Friends, Angry Customers Tell 3,000
Pete Blackshaw (Author)
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Look at for client testimonials
on the vendor’s
WEBSITE
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You many not find
the names and contact details of
Clients
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But, the vendor will provide
them if you ask
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But, the vendor will provide them if you ask
If he has nothing to hide
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To recap
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a) The Internet is the best source to start with your search
b) The things you need to look at on the vendor’s website
We have seen:
Experience
Profile of the team
Thought Leadership
Client services
Samples/Prototypes
Case-stidies
Testimonials
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These aspects help you
take an informed decision
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These aspects help you take an informed decision
And, informed decisions are often the best decisions
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wait a moment Hey,
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Here is a small goodie
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Wish you a successful search!
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