Download - E-wallet
Preference for e-Wallet in Day To Day
Business
Presented byLloyd D’souza Pratheeksha Rao
What is e-Wallet?
A digital wallet refers to an electronic device that allows an individual to make electronic commerce transactions.
Used with- smart phone and computer.
How it works?
Offline Transaction
Online Transaction
Major e-Wallets in India
PayU Money Pockets by ICICI Bank PayTM Oxigen Wallet Mobikwik Wallet.
Advantages
Lower Costs Competitive Advantage Modern Convenience
Disadvantages
Investment Support Technology System Outages Security
Survey- Objectives
To know how aware are the customers about E-Wallet To find the purpose of using E-Wallet To find the purpose of not using E-Wallet To find the satisfaction level of users
Awareness about eWallet
Usage of eWallet
Reasons for using eWallet
Users according to income level
Satisfaction level regarding the usage of E-wallet
Highly Satisfied
Satisfied
Moderate
Unsatisfied
Highly Unsatisfied
0 10 20 30 40 50 60
Satisfaction Level Of users of e-Wallet
Reasons for not using E-wallet
Unaware of eWallet
Difficult to use
Poor internet connectivity
Cannot be trusted
Not accepted By Retailers
other
0 5 10 15 20 25 30 35 40
why don’t they use
Willingness to use E-wallet
Findings 68.8% of respondents use E-wallet - easy to make payment and time
saving too. Paytm- highest users Among nonusers- 96.9% are willing –situation permits 51% of respondents were Moderately satisfied
Conclusion
Advantages Rural area- most of them use Basis for Payment Bank Digital India
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