EASE OF DOING BUSINESS
REFORMS UNDERTAKEN IN GRANTING CONSTRUCTION PERMIT IN MUMBAI
MCGM
April 24st, 2017
REFORMS UNDERTAKEN
Process Reengineered
Defined approval process with predictability
Combined Fee calculation and acceptance at one location
Third party certification accepted for certain NOC.
SOP and roles of Officers clearly defining manual is made available.
All Proposals are accepted Online.
PARAMETER WISE REFORMS
Processes reduced:
42 and now 8
Total time for getting Construction Permit reduced:
Up to 60 days against 164
days earlier.
Quality of regulation enhanced:
By including Latent Defect Liability for
10 years
Development charges for warehouse/ godowns reduced by 90%:
Construction Permit Cost of Warehouse
reduced
PROCESSES REDUCED FROM 42 TO 8
Common Application Form in SWCS.
Receive Inspection and Getting NOC’s
Grant of IOD(Building Plan Approval)
Obtain Plinth CC(Commencement Certificate)
Obtain Further CC
Common Completion Request Form (CCRF)
Request for Occupation cum Building Completion Certificate(OC+BCC)
Obtain OC cum BCC
0.5 days
7 days
22 days
07 days
0.5 days
07 days
15 days
01 day
SERVICES OF CONSTRUCTION PERMITS INCLUDED IN RTS(RIGHT TO SERVICE) 2015,GOVT. OF MAHARASHTRA.
IOD
CC
OC
Time under RTS Time under SWCS
60 days 7 days
15 days 0.5 days
30 days 7 days
INTEGRATION WITH SWCS
•Integration with MCGM NOC issuing departments.
• Integration with AAI, NMA, Revenue department.
• GIS Integration with Single window Clearance System (SWCS)
• Payments are auto calculated at the time of submission of common application and payments are accepted online
•SMS alert to stake holders & MCGM officers on every stage of file moment
• Video clips for site progress
HIGHLIGHTS
Plans are now auto scrutinized
Digitally signed Approvals/ certificates are issued
Entire Approval Process is in Public Domain.
Occupation and Building Completion is a single certificate.
Instant online approval for addition, alteration and miscellaneous work.
CURRENT REFORMS
Two way communication by e-mails and SMS at all levels.
Development/ Zone Plan remarks available online to the citizen.
Entire approval process is online and paperless.
CURRENT REFORMS
Architects and Developers are intimated online through Email & SMS at every stage of approvals.
Provision of Latent Defect Liability is included in the Regulation on 08.03.2017 for 10 years period.
Provision of Risk Based Approval for Low risk and Moderate Risk is included in the Regulation on 02.03.2017
CURRENT REFORMS
Uploading of Video Clips/Photos are mandatory to observe status of construction work.
Final Hydraulic Engineer ‘s NOC under 270A of MMC Act 1888 is not required.
IMPACT OF REFORMS
Improved efficiency due to uniform simplified, standardized and time bound approval process.
Empowerment of 25 Tree cutting permission to Municipal Commissioner resulted in majority of Building Proposals out of ambit of Tree authority for permission of Tree cutting.
Transparent process.
Reduction in time at all approval stages.
EVIDENCE OF REFORMS • Exemption in Development Charges for Ware House.(13/05/2015)
http://portal.mcgm.gov.in/irj/go/km/docs/documents/MCGM%20Department%20List/Chief%20Engineer%20(Develop
ment%20Plan)/Docs/EODB%20Construction%20Permit%20Circular/Ease%20of%20Doing%20Business/Exemption%20in
%20Development%20Charges/Notification%20dt.13%20may%202015%20for%20waving%20of%2090development
%20charges%20for%20warehouse_29).pdfhttp://autodcr.mcgm.gov.in/SWC.Client/Login.aspx
• 8 Process Circular (06/03/2017)
http://portal.mcgm.gov.in/irj/go/km/docs/documents/MCGM%20Department%20List/Chief%20Engineer%20(Develop
ment%20Plan)/Docs/EODB%20Construction%20Permit%20Circular/Ease%20of%20Doing%20Business/8%20Process%2
0Circular.pdf
• Process Re-engineering and deletion of Steps(18.04/2015)
http://portal.mcgm.gov.in/irj/go/km/docs/documents/MCGM%20Department%20List/Chief%20Engineer%20(Develop
ment%20Plan)/Docs/EODB%20Construction%20Permit%20Circular/Ease%20of%20Doing%20Business/Circular%20%E
2%80%93%20Ease%20of%20doing%20business%20re-
engineering%20and%20deletion%20of%20procedural%20steps%20in%20dealing%20with%20Construction%20permit
s.pdf
• Submission of Video Clips and photographs online with the proposal.(23/02/2016)
http://portal.mcgm.gov.in/irj/go/km/docs/documents/MCGM%20Department%20List/Chief%20Engineer%20(Develop
ment%20Plan)/Docs/EODB%20Construction%20Permit%20Circular/Ease%20of%20Doing%20Business/Online%20Subm
ission%20of%20Site%20Inspection%20site%20inspection%20Video%20Clip%20at%20various%20stages%20of%20Bu
ilding%20Proposal.pdf
EVIDENCE OF REFORMS •Risk Base Approval for Low Risk and Moderate Risk (02/03/2017)
http://portal.mcgm.gov.in/irj/go/km/docs/documents/MCGM%20Department%20List/Chief%20Engineer%20(Develop
ment%20Plan)/Docs/EODB%20Construction%20Permit%20Circular/Ease%20of%20Doing%20Business/Risk%20base%2
0approval.pdf
• Tree cutting permission (up to 25 Tree) power delegated to Municipal Commissioner (16/01/2017).
http://portal.mcgm.gov.in/irj/go/km/docs/documents/MCGM%20Department%20List/Chief%20Engineer%20(Develop
ment%20Plan)/Docs/EODB%20Construction%20Permit%20Circular/Ease%20of%20Doing%20Business/Tree%20Authorit
y%20notification.%20dt.16%20jan%202017.pdf
• Online Building Plan Approval System.
http://autodcr.mcgm.gov.in/SWC.Client/Login.aspx
•Development Control Regulations 1991
http://portal.mcgm.gov.in/irj/portal/anonymous/qldecreg
• Sanctioned Revised Development Plan 1991 (SRDP 1991) Land Use Planes in PDF format.
http://portal.mcgm.gov.in/irj/portal/anonymous/qlRevisedDevelopmentPlan
•Combine OCC and BCC (31/12/2016)
http://portal.mcgm.gov.in/irj/go/km/docs/documents/MCGM%20Department%20List/Chief%20Engineer%20(Develop
ment%20Plan)/Docs/EODB%20Construction%20Permit%20Circular/Ease%20of%20Doing%20Business/Combine%20OC
C%20and%20BCC.pdf
EVIDENCE OF REFORMS •Provision of Online Intimation for site inspection (03/01/2017).
http://portal.mcgm.gov.in/irj/go/km/docs/documents/MCGM%20Department%20List/Chief%20Engineer%20(Development%20Plan)/Docs/EOD
B%20Construction%20Permit%20Circular/Ease%20of%20Doing%20Business/Combine%20OCC%20and%20BCC.pdf
• Provision of Online Intimation for site inspection (03/01/2017).
http://portal.mcgm.gov.in/irj/go/km/docs/documents/MCGM%20Department%20List/Chief%20Engineer%20(Development%20Plan)/Docs/EOD
B%20Construction%20Permit%20Circular/Ease%20of%20Doing%20Business/Combine%20OCC%20and%20BCC.pdf
Latent Defect Liability for 10 Years.
Process Re-engineering defined circular (29/12/2017) and procedural manual published on (02/01/2016)
http://portal.mcgm.gov.in/irj/go/km/docs/documents/MCGM%20Department%20List/Chief%20Engineer%20(Development%20Plan)/Docs/EOD
B%20Construction%20Permit%20Circular/Ease%20of%20Doing%20Business/Manual%20for%20Building%20approval%20Version%20(1.1).pdf
Online SRDP 1991 Remarks.
http://srdp1991.mcgm.gov.in/dpGis/
Maharashtra Right to Public Service Act 2015 (21/08/2015)
https://lj.maharashtra.gov.in/Sitemap/lj/pdf/29062015/the%20Maharashtra%20Right%20to%20Public%20Services%20Act,%202015.pdf
Maharashtra Regional Town Planning Act 1966.
http://www.janaagraha.org/asics/report/Maharshtra-Regional-and-Town-Planning-Act-1966-1.pdf
Mumbai Municipal Corporation (MMC)Act 1888.
https://lj.maharashtra.gov.in/Sitemap/lj/pdf/ljActs/(72)%20The%20Mumbai%20Municipal%20Corporation%20Act%20Bombay%20Act%20No.
%20III%20of%201888%20(H%204169)..pdf
REFORMS UNDERWAY
Integration with external agencies, viz. Railway, Labor Department, before 31.05.2017.
Online registration of License surveyors, Structural Engineers, Site Supervisors and plumbers, before 31.5.2017.
PUBLIC AWARENESS
•Advertisements in leading local news papers about
reforms and impact are given.
•Print media is covered by giving details of reforms
•Regular seminars workshops and training programmers
are being conducted for officers of MCGM and all
stakeholders.
•Social media such as whatsapp Twitter is activated to reach
to the citizens/ stakeholders for awareness about reforms
and feedback.
DISCUSSION ISSUES
Case study parameters should be adhered to while mapping the processes and for computation of construction permit cost.
Cost of Construction of Warehouse considered in Case study is unrealistic in comparison with GDP of Mumbai. The cost of construction is fixed by Govt. of Maharashtra annually and current cost of construction is INR 25000/- per square meter.