Download - EMERGENCY PREPAREDNESS AND SAFETY Jim Roberts Vice President for Business Campbell University
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EMERGENCY PREPAREDNESS AND
SAFETYJim Roberts
Vice President for Business
Campbell University
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Course Reference
•APPA Body of Knowledge:• Campus Security Chapter
by Christopher Blake, CAE
Assoc. Director, International Association of Campus Law Enforcement Administrators (IACLEA)
•Websites as listed:
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APPAs Facilities Management Evaluation Program(FMEP) Criteria
• 5.4 Safety policies and procedures have been established, written, and communicated to all staff
• 5.5 Accident records are maintained and used to reduce accidents and identify needs for special attention
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APPPA’s FMEP Criteria• 6.6 Design guidelines that incorporate such elements
as energy consumption, operating costs, environmental concerns, maintainability, sustainability, accessibility, and safety have been prepared, updated, and are utilized.
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Campus Safety and Security
Course Goal: From a Facilities Perspective--
Help you understand how you might make your campus safer and more secure
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How do you secure a campus…• that has no barriers to outsiders?• that is intended to attract visitors?• where academic freedom also insists upon freedom of
movement?• which operates 24/7-365 days?
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Campus Safety & Security
Who’s responsible?
Everyone on campus
Facilities Professionals have special roles
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The People ProcessWho are we protecting?• Students, Faculty and Staff• Parents• Community• Visitors • Responsible Groups
• Police, Risk Management, Environmental Health & Safety, Facilities Management, Health Services, University Communications, & Other Emergency Preparedness Groups
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Campus Public Safety OptionsHow is your campus set up?• Watch Guards• Security Officers• Contracted Security Personnel• Blended system of County / City / Institution• Peace Officers
• Non-sworn• Sworn
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Creating A Service Network for Safety, Who’s involved?• Office of Emergency Preparedness• Public Safety/Police• Facilities• Environmental Health & Safety• University Communications• Risk Management• Senior Administration• Safety & Security Committees
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Areas of Facilities Involvement:1. Fire Protection
http://www.clemson.edu/campus-life/campus-services/cupd/report/fire-safety.html
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Areas of Facilities Involvement:1. Fire Protection2. Access-key and card
http://www.udel.edu/ExecVP/policies/facilities/2-20.html
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Areas of Facilities Involvement:1. Fire Protection2. Access-key and card3. Security Lighting
http://www.facilities.ufl.edu/forms/DCS/16500.pdf
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Areas of Facilities Involvement:1. Fire Protection2. Access-key and card3. Security Lighting
4. CCTV http://www.dfa.cornell.edu/dfa/treasurer/policyoffice/policies/volumes/riskandsafety/surveillance.cfm
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Areas of Facilities Involvement:1. Fire Protection2. Access-key and card3. Security Lighting4. CCTV
5. Emergency Telephones (Blue Phones)
http://www.police.psu.edu/emergencyphones/
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Areas of Facilities Involvement:1. Fire Protection2. Access-key and card3. Security Lighting4. CCTV
5. Emergency Telephones6. Alarm Systems (Intrusion, Property, Duress)
https://stillwater.sharepoint.okstate.edu/Policies/Shared%20Documents/Security%20Alarm%20Systems.pdf
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Alarm Systems: Electronic Mail
• Technology: E Mail system “ALL”• Used for:
• Student Notification• Parent Notification• Emergency Messaging • Timely Warnings (crime alerts)
• Training: Emergency Management Committee• Testing: Once a quarter or Semester if no messages have been sent within the timeframe.
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Alarm Systems: Voice & SMS Messaging
• Redundant Services: • Alert Now• e2Campus• Contact Now/Global Connect• Hyper-Reach• Reverse 911
• Responsible Division: central office • Testing: Once a semester after student populations
have stabilized• Identify your Last test: November 2012 - successful
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Alarm Systems: Alert Siren / PA systems
• Sirens located strategically on the campus for external notification only
• Initial tone: followed by an e-mail and SMS or e2Campus message
• Activation: Campus Safety – • Secondary Activation – Facilities Management
• Testing: Once a semester; silent tests once a month
• Last test: November 2013 – successful
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Areas of Facilities Involvement:1. Fire Protection2. Access-key and card3. Security Lighting4. CCTV
5. Emergency Telephones6. Alarm Systems7. Environmental Design for Safety/Security
http://www.ucop.edu/riskmgt/ehs/documents/labdesign_guide.pdf
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Facilities Management Role• Crime Prevention through Environmental Design• Design Guidelines• Review all new projects• The Construction Process• Facility reviews (locks and hardware)• Renovation Opportunities
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Areas of Facilities Involvement:1. Fire Protection2. Access-key and card3. Security Lighting4. CCTV
5. Emergency Telephones6. Alarm Systems7. Environmental Design for Safety/Security8. Eyes & Ears on the Front Line
http://www.drake.edu/ehs/safety/ReportSafetyConcerns.php
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Technology: How are you using it to your advantage?
• Friend or Foe?• Phone / Text Messaging / Twitter• LCD Screens• GPS Systems• Siren / PA Systems (inside and out)
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Moving Around• Night Tours• Construction Site visits• Lighted Pathways• Emergency Phones• Crosswalk Safety LED’s• Door Access• Bus or Van Service• Safe Ride• Cab Service
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Awareness• Campus Realities
• Assaults & Thefts (Walking electronics store)
• Student Mentality / Invincibility• Connected.….always!• Safer not Safe• Impact of Alcohol, Drugs, • Location, Location, Location• Be a Friend! Be with a Friend!
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Question?
•How many shootings were on or near school campuses in 2013?
• Close enough to cause the campus to go into an alert mode…
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Shootings in 2013
•In 13 months since Sandy Hook Elementary-----•30
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Why are we having this discussion?
•Who has had an emergency on your campus?
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Why are we having this discussion?• 2000 Fire Bloomsburg U./Millikin U. student deaths. • 2001 Tropical Storm Allison-U. of Texas Houston Medical $205 Million.• 2002 Student shooting-U. Arizona 4 died.• 2003 Airplane crash kills 2 Clemson Students and 1 from Bob Jones• 2004 44 students involved in mass casualty at Lehigh U. “Rave Party”• 2005 Hurricane Katrina-Largest Natural Disaster in recorded History.• 2006 F3 tornado hits Volunteer State Community College• 2007 Student shooting-Virginia Tech 31 died.• 2008 Man with a gun on Ferrum College campus.• 2009 H1N1 Pandemic• 2010 UT Austin gunman on campus• 2011 Fukushima Nuclear Accident Tsunami/Earthquake • 2012 Shooting Sandy Hook Elementary School• 2013 27 shootings on college campuses
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For our discussion, what are we preparing for?
Four types of major events:• Natural disasters• Terrors and Threats• Technological hazards• National security events
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Specifically:• Natural Disasters
• Fires• Hurricanes• Earthquakes• Floods/Levee failures• Blizzards/Snow Storms• Tornados• Drought/Rain• Disease/Pandemic• Pestilence
• Terrors and Threats• Shootings• Arson • Domestic Disturbance/Riot• Bomb threat (explosions)• Poison/toxic material• Nuclear attack• Hostages• Pipeline leaks
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Where do you Start?
• Every institution develops their plans in their own way.
• Ask the question, Why are we developing a plan?• Answers:
• To continue to operate• To carry out emergency functions• To protect our students faculty, staff• To protect the environment• Others?????
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Direction for the Committee• www.ed.gov Look for Emergency Planning• Benchmarks from peer institutions
• I will share information from• Cornell• Stanford• UCLA • San Diego State• University of Maryland, Baltimore• UC Northridge• WVU
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Where do we go for help in developing our plans?
• Homeland Security www.ready.gov • CDC http://www.cdc.gov
• Peer Institutions• State Governments• Insurance Underwriters
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Where do you Start?Develop your Purpose and Objectives first• Purpose
• Be Prepared (through a threat or risk assessment)• Continued operations• Safety of all• Etc.
• Objectives:• Maximize protection of lives• Protect property• Operate essential services• Support your community• Meet federal requirements
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What are the effects of the Threat or Disaster? From a facility perspective
• Power lines down• Water contamination• Personnel injured• Chemical spill• Food contamination• Building collapse• Flooding• Disease
• Gas leak• Uncontrolled animals• People trapped• Water supply• Cut off from resources• Communication/Telephone lines down• Computers off • No heat or cooling
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Assessment Methodology for Natural Disaster
• Review what disaster is most likely to occur?
• Then:• Preparation before the event
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Develop the PlanOrder of importance
•People First• Irreplaceable Items; research animals, plants,
museums, and intellectual property.
•Then, facilities and equipment.
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Develop the Plan: How do you communicate your plan?•Where do you post your plan?
• Paper copies, Intra-web, Internet?•Campus Emergency Notification System (ENS)• Students, Faculty, Staff• Campus• Residence Halls, Classroom• Timely, correct information
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Education• Orientation: Students & Parents• Off Campus Living• Community Forums• On-site visits• Public Service Announcements (Student
newspapers/news letters)• Classes & Seminars (Residence Halls)• Reporting Requirements
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Develop the PlanCommunications
• Include your Emergency Notification System in all your plans (Identify who is responsible for all notifications)
• Team Meeting Location• The person to be the front for the Institution. (Everyone wants to see the President.)
• Types of media to be used. (Remember admissions)
• Timely, Correct information (Don’t ever expect to have complete information)
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Develop the PlanPreparation and Predictions
• With a natural disaster you may have some time to prepare:
• Where do you get your information• How do you share the information• Plan your scenarios
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Develop the PlanResponse
• Response to Disasters• What are you going to do with your students, Faculty, and
Staff?• This is a before and after question.
• Stay safely away during the event if possible.• Be prepared for the return of staff.
• What you do here will impact how you are perceived by media, parents, students etc.
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Develop the PlanCommittee Decisions
• Evacuation or Shelter in Place?• Sometimes you do not make this call,
• Campus notifications?• Who makes the call?• How is it communicated?• Who does it affect?
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Develop the PlanResponsibilities
Clear Assignments thought through ahead of the event when possible.• Center for Operations• Communications• Facilities Security• Sites and Transport• Student Affairs• Training• Insurance coverage?• Others?
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Develop the PlanCommunication
• Communications and Notifications• You will use multiple delivery messages: ENS,
Facebook, Twitter, WEB, YouTube, Others?• There will be at least 3 types of communications,
• Immediate notifications, • Internal (anything put here will be external almost
immediately)• and external.
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Committee DecisionsSupplies and Equipment
• Know what you are preparing for and be ready for that event.
• You may need to have a separate storage area or,• You may need to have suppliers outside your area lined
up.
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Committee DecisionsActions
• Plan for what you will be doing.(Clear assignments planned ahead of time)
• Always make fire safety part of the plan.• What do you expect from your institution? • What do you expect from your city, town, community?• Develop a plan identifying where your decision makers
will meet and how your action plan is put into place.
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Develop the PlanInstitution
• Identify your response team • Create a mission statement, purpose and objectives.• The Plan
• Plan for worst possible scenarios
• Determine the Physical Location of Response Command Center (This will change based on the issue you may be dealing with.)
• Test your plan• Review your response plan (Close the loop)
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Test your PlanDisaster Drill
• Directed by County Emergency Management
• Includes all county, city, and University operations
• Volunteers needed
• Media attend and participate
• Review after action report
• Funding can come from many sources (Homeland Security)• Close the Loop (Review, Correct, Communicate)
• http://www.preparis.com/blog/guide-to-successful-tabletop-exercises/
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Questions for Your Plan
• What is your plan to notify your campus in event of an emergency?• Does all your staff and faculty know the plan?
• Have you had emergency drills?• Do you have a team ready to respond?
• How will you handle several thousand people descending on your campus?
• Have you examined worst case scenarios?
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Questions for Your Plan
• Does your plan include your loss of control when outside organizations (Police/Sheriff/ Fire Department) take over?
• What partnerships have you developed with Emergency Management Agencies?
• How do you send your messages to the world without power?
• When is your next drill planned?
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Chief Facilities OfficerOrganization
• You have been told there is a lock down, what do you do?
• What is your next step?
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Chief Facilities OfficerCommunication
• Utilize your lines of communication.• Administrative Staff• Find the location of all other staff• Find information on the event.
• TV• Radio• Text• Facebook
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Chief Facilities OfficerPlanning
• What resources do you have available?• You need a listing of ALL potential items for use.
• Discuss possibilities• Problem areas• How to notify people• How to release people from the job when they are not to
leave the buildings?
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Chief Facilities OfficerAssumptions
• Know where to find information.• Within the University• Web sites (Facebook, Twitter, Home Page)• Local TV
• In this case the student had a relationship with our assistant director in charge of rental properties and they begin to text back and forth.
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Chief Facilities OfficerResponse
• How do you let everyone know what is going on?• Communications in house• Communications within the institution• Keep records, Keep records, Keep records• People first
• Remember “It ain’t nothing but a thing”
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Chief Facilities OfficerResponse Teams and Organization
• Use groups that can support each other and work in pairs.
• Assign specific locations or tasks. (Check locks)• Response teams may include outside officers and first
responders.
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Chief Facilities OfficerResponse Teams Communication
• Set times to contact personnel.• Maintain communication capability.
• Use all available methods
• Status will change rapidly as you work.
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Chief Facilities OfficerResponse Teams Planning
• Include staff in planning for response.• Include in developing all areas, methods, inspections,
and response.• Include staff in reporting problems.
• They are your eyes and ears.• They are your experts.• They will be your lifeline.
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Chief Facilities OfficerResponse Teams
• Utilizing your Staff will be your greatest achievement.• These people are your physical response to the crisis.
• You must think of them first.• They will be impacted also.• Your teams want to talk to each other.
• Outside entities will play an important role in your recovery effort.• Prepare to house them• Prepare to feed them• Prepare to help with showers, water, and ice
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After Action Report (Closing the Loop)
• What Worked Well?• Government Agencies:
• They are truly “here to help you.”
• Volunteer Agencies and individuals• Clean up. (sometimes this is not done with a broom)• Damage assessment. (How did you do and how are
your perceived?)• Document, Document, Document!!!
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NEVER FORGET---------
PEOPLE
FIRST