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Employee OwnershipAustralia and New Zealand
Melbourne, 10th May 2012
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Sir Stuart Hampson
Chairman, 1993-2007
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The Power of Employee Engagement
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−History and soldiers
−Lunch and Heathrow Terminal 5
−Princess Diana and electric fans
−Home-made apple pie
−Happiness
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The John Lewis Partnership
John Lewis & Waitrose
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1864 John Lewis
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1929 John Lewis Partnership
“owned by the staff, for the staff”
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2011 JOHN LEWIS PARTNERSHIP
−Sales of £8.7bn
−81,000 employees (Partners)
−Profits of £354m
−Partnership Bonus of £165m−14% of pay
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Verdict business researchWhich? consumer magazine
“Britain’s favourite retailers
No 1 and No 2”
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The Partnership’s ultimate purpose is the happiness of its members,
through their worthwhile and satisfying employment in a
successful business.
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The Partnership’s ultimate purpose is the happiness of its members,
through their worthwhile and satisfying employment in a
successful business.
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The Partnership’s ultimate purpose is the happiness of its members,
through their worthwhile and satisfying employment in a
successful business.
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The Partnership’s ultimate purpose is the happiness of its members,
through their worthwhile and satisfying employment in a
successful business.
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The Partnership’s ultimate purpose is the happiness of its members,
through their worthwhile and satisfying employment in a
successful business.
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Be honest Give respect Recognise others
Show enterprise
Work together
Achieve more
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Why not?
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−History and soldiers
−Lunch and Heathrow Terminal 5
−Princess Diana and electric fans
−Happiness
−Home-made apple pie
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Employee ownership Engagement and Happiness
Lasting competitive advantageExcellent customer experience