Download - Enablement rollins
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Enablement at Rollins, Inc.
Victor Kannan CEO, Symbioun Technologies, Inc.
®1st Nov 2010
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About the Speaker
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• 30 years of executive experience. • Grew AMI to become a $260M company with an
exit in 2001 valued @ $240M• Strategic Planning & Execution• Advisor to BB&T, Thought Leader
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Rollins Philosophy
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As the Company moves forward in the 21st Century, we are constantly challenged to make innovations to improve our sales and service programs through new technologies and processes. We view these as opportunities to increase shareholder value by building recurring revenue and realizing cost efficiencies where appropriate. As a company, we remain committed to providing our customers with the most extraordinary pest and termite control service available today.
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Implication
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Enable is to provide adequate power, means (training, technology, processes) , opportunity, authority to do…
To grow in a changing world, Rollins has recognized the changes it has to embrace
At times these changes are challenging to recognize, plan for, and implement
Hence Enablement planning is a foundation to be true to this philosophy
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New Economy’s Fork
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“Two roads diverged in a wood, and I – I took the one less traveled by, And that has made all the difference.” - Robert Frost
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Key Trends
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New Media – Social, Viral, Spectrum New Reality – Collaboration between physical and virtual
Social Power Crowd sourcing, Transparency Brand Monitoring
3D printing, on Demand TV on the goCloud, SaaS, everything 2.0 – Schmidt lawWeb transforms from Search to Decision toolDemographics, Behavior – effects of technology
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Enablement Plan
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Executive AdoptionTechnological challenges
Industry and company relevantImplementation discipline
Evolutionary, constantIntangibles – Really?
Goal, Empower, Accountability, Recognition
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Executive Level
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Board
Management
Employees BudgetCommitteesEmpowerStay InvolvedEncourageAdvocacy GroupChange Management
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Technology Instilled
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Tech
Process
TrainingWeb 2.0Mobile – text, email, smartSocial NetworkViral MarketingFan Clube-Learningm-Learning
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Implementation Stage
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TMOSales
TechnicalTrain the trainerFormalInformal Peer2Peer Multi Media – elearning, mobile, remote trainingSales, Field ServiceTalent Management
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AAA Enablement
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Authority
Accountability
Awards Goal orientedEmpowerAccountabilityRecognition
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Enablement Wheels
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Board
Management
Employees
Tech
Proces
s
Training
TMO
Sales
Technical
Synchronized Implementation is key to successDefine, Consensus, Empower, Budget, Implement, Measure
Authority
Accountability
Awards
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Story
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Introduction to SAVO Sales Enablementwww.youtube.com/watch?v=uI2nFEsbX1A
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Key Challenges
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Right Sizing
the objective
s
Change Management
Technology Selection Management Buy in
Enablement
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Implementation Strategies
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• Board Level Steering committee
• Executive level management committee
• Sub committees for implementation
• Evolutionary approach
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What is not…
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Home Shopping Ladder Blooperwww.youtube.com/watch?v=uI2nFEsbX1A
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THANK YOU
Victor [email protected] (678) 571-8605
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