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ENGAGING STUDENTSVicki Trowler

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Engaged… or?

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Transmission Model

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Engagement

Three dimensions: Affective Behavioural Cognitive

Two “poles”: Congruent Oppositional The abyss of disengagement

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Multiple dimensions

Congruent Engagement

Disengagement

Oppositional Engagement

Affective Interest, identification

Boredom Challenge, rejection

Behavioural Attends class, participates with enthusiasm

Skips class without excuse

Boycotts, pickets, or disrupts class

Cognitive Meets or exceeds assignment requirements

Assignments late, rushed, or absent

Redefines parameters for assignments

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Why Engage?

Raft of benefits For individual students For Universities “Silver Bullet”

Policy imperative

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Three Students

Real people… Though names have been changed

Real situations… Though identifying details omitted

Not necessarily at GSA… …but you can’t be sure!

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Alex

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Bella

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Cal

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QAA Code: The Expectation

The Quality Code sets out the following Expectation about student engagement, which higher education providers are required to meet:

Higher education providers take deliberate steps to engage all students, individually and collectively, as partners in the assurance and enhancement of their educational experience.

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QAA:Indicators of sound practice Higher education providers, in partnership with

their student body, define and promote the range of opportunities for any student to engage in educational enhancement and quality assurance.

Higher education providers create and maintain an environment within which students and staff engage in discussions that aim to bring about demonstrable enhancement of the educational experience.

Arrangements exist for the effective representation of the collective student voice at all organisational levels, and these arrangements provide opportunities for all students to be heard.

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QAA:Indicators of sound practice II Higher education providers ensure that student

representatives and staff have access to training and ongoing support to equip them to fulfil their roles in educational enhancement and quality assurance effectively.

Students and staff engage in evidence-based discussions based on the mutual sharing of information.

Staff and students to disseminate and jointly recognise the enhancements made to the student educational experience, and the efforts of students in achieving these successes.

The effectiveness of student engagement is monitored and reviewed at least annually, using pre-defined key performance indicators, and policies and processes enhanced where required.

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QAA Code

How can this help these three students?

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