Enhancing the
Day of Travel Experience…
… a “Universal Data Service”… a “Universal Data Service”
for the ATI
MOBILE APPS CONTINUE TO CHANGE EVERYTHING!!
…and over 17,000 travel apps
Tim Cook, Apple CEP @ WWDC 2014
Growing need for quality data to support
passenger and operations applications
Passenger Operations
Consumer Enterprise
https://www.sita.aero/file/10949/Smart-thinking-infographic.pdf
It is impractical for developers to source the best
data directly from each airport
…nearly 3000 airports operate a commercial
service
What if it were possible though to provide.....What if it were possible though to provide.....
�The right data
�To the right people
�At the right time
�..And, via the right channels!
�The right data
�To the right people
�At the right time
�..And, via the right channels!
Rules
Parking
Traffic Weather
FLIFO
SITAs Vision for a “Universal Data Service” (UDS) :
- connect the data sources
- create a de facto global source for airport data
SITAs Vision for a “Universal Data Service” (UDS) :
- connect the data sources
- create a de facto global source for airport data
Concessions
Airlines
Alerts
Beacons
Points of
Interest
Business
Intelligence
WaitTimes
• Flight schedules updates including gate status
• Estimated times for boarding, departure, arrival and bag claim
• Actual wait and walk times
• Complete detail on available services at airports
For example, typical Services…..
• Indoor mapping (RF Surveys, CADs, POIs)
• Alerting and notification services
PassengerOperations
The result…
Staff and Passengers have access to the SAME
information
Beacons …Beacons …
and their role in the UDS ecosystem
Apps require data services in
order to provide useful
information or actions
There is a need for
universally accessible data
What can the role of Beacons be in UDS?What can the role of Beacons be in UDS?
Allows us to pair proximity
with other data within the
Universal Data Service
vision
services to power helpful
app features
• Lots of developers/providers are interested in
travel APIs
(over 17,000 travel apps)
• Data is fragmented, inaccurate or non-existent
• Passengers want to stay informed and have a
consistent experience at every airport on day of
travel
So, in summary….So, in summary….
travel
• Airlines want to improve their passengers’ day of
travel experience
• Real-time and accurate airport information is quite
often a ‘mystery’ in the travel journey
• SITA is now working to provide a one-stop data
store