CONTENTS4678
3138
Introduction
Defining ERP Software
The Quadrant
ERP FrontRunners Index
Runners Up
Methodology Basics
FRONTRUNNERS9 NetSuite
10 SAP Business One
11 Oracle JD Edwards
12 SAP ERP
13 Microsoft Dynamics 365
14 SageIntacct
15 IQMSERP
16 Oracle ERP Cloud
17 Exact Macola
18 ePROMISERP
19 ERPNext
20 aACE Business Suite
21 Odoo
22 FinancialForce
23 Unanet
24 Dolibarr ERP & CRM
25 Epicor ERP
26 Sage300c
27 Global Shop Solutions
28 InforVISUAL
29 xTuple
30 SAP S/4HANA
4O C T O B E R 2 0 1 7
INTRODUCTION
This FrontRunners analysis is a data-driven assessment identifying products in the ERP
market that offer the best capability and value for small businesses. For a given market, products are evaluated and given a score for the capability (x-axis) and value (y-axis) they bring to users. FrontRunners then plots the top 25-30 products in a quadrant format.
In the ERP FrontRunners graphic, the Capability axis starts at 3.30 and ends at 4.10, while the Value axis starts at 3.30 and ends at 4.50.
To be considered for the ERP FrontRunners, a product needed a minimum of 10 user reviews, a minimum capability user rating score of 3.0 and a minimum value user rating score of 3.0. In most cases, we evaluate hundreds of products and feature 20-25 as FrontRunners; all products that qualify as FrontRunners are top performing products in their market.
I N T R O D U C T I O N
5O C T O B E R 2 0 1 7
Each product falls within a designated quadrant based on their axis scores. Dependent on the specific needs of the software buyer, a product placed in any quadrant category could be a good fit.
QUADRANT CATEGORIES:
» UpperRight=Leaders:Leaders are all-around strong products. They offer a wide range of functionality to a wide range of customers. These products are considered highly valuable by customers.
» UpperLeft=Masters: Masters may focus more heavily on certain key features or market segments than Leaders do. If you need a more specialized set of functionality without bells and whistles, then a product in the Masters quadrant might be right for you.
» LowerRight=Pacesetters: Pacesetters may offer a strong set of features, but are not rated as highly on value. For example, a Pacesetter might offer greater functionality, but cost more.
» LowerLeft=Contenders: Contenders may focus on a more specialized set of capabilities that are priced at a higher point. This makes them ideal for companies willing to pay more for specific features that meet their unique needs.
6O C T O B E R 2 0 1 7
Enterprise Resource Planning (ERP) software helps organizations track information across
all departments and business functions, from accounting to human resources to sales and beyond, and leverages a shared database to provide a single “source of truth” across modules. Software Advice’s FrontRunners quadrant is focused on the North American Operational ERP market, which is oriented to buyers in “product-centric” industries such as manufacturing, distribution, retail etc. We identify this set of core capabilities for the Operational ERP category: corefinancials,human capital management (HCM) and at least two of the following:inventorymanagement,supplychainmanagement,manufacturing and/or enterprise asset management. In addition, we identify several related features that organizations purchasing an ERP system may also need or wish to consider: bills of material, distribution management, order management, purchasing management, warehouse management and project management. Buyers may also wish to evaluate a vendor’s cloud-based versus on-premises deployment options.
DEFINING ERP SOFTWARE
7O C T O B E R 2 0 1 7
THE QUADRANT
All products that qualify as FrontRunners are top performing
products in their market.
8O C T O B E R 2 0 1 7
ERP FRONTRUNNERS INDEX
9 NetSuite
10 SAP Business One
11 Oracle JD Edwards
12 SAP ERP
13 Microsoft Dynamics 365
14 SageIntacct
15 IQMSERP
16 Oracle ERP Cloud
17 Exact Macola
18 ePROMISERP
19 ERPNext
20 aACE Business Suite
21 Odoo
22 FinancialForce
23 Unanet
24 Dolibarr ERP & CRM
25 Epicor ERP
26 Sage 300c
27 Global Shop Solutions
28 InforVISUAL
29 xTuple
30 SAP S/4HANA
9
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
O C T O B E R 2 0 1 7
FRONTRUNNERS SCORECARDNETSUITE
QUADRANT PLACEMENT: LEADERS
4.10 4.26
4.08 4.01
4.00 4.50
3.00 4.40
5.00 4.60
4.23 4.80
4.40 4.40
4.90
4.50
3.10
10
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
O C T O B E R 2 0 1 7
FRONTRUNNERS SCORECARDSAP BUSINESS ONE
QUADRANT PLACEMENT: LEADERS
3.89 4.23
4.00 3.94
3.95 4.52
3.00 4.60
4.90 3.70
3.60 5.00
4.60 4.60
4.50
3.70
1.60
11
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
O C T O B E R 2 0 1 7
FRONTRUNNERS SCORECARDORACLE JD EDWARDS
QUADRANT PLACEMENT: LEADERS
3.83 4.25
3.98 3.94
3.65 4.57
3.00 4.90
4.30 3.40
3.73 4.20
4.90 5.00
4.90
2.00
3.10
12
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
O C T O B E R 2 0 1 7
FRONTRUNNERS SCORECARDSAP ERP
QUADRANT PLACEMENT: MASTERS
3.51 4.47
3.91 4.07
2.75 4.87
3.00 5.00
2.50 4.20
3.45 5.00
5.00 5.00
4.50
2.70
1.60
13
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
O C T O B E R 2 0 1 7
FRONTRUNNERS SCORECARDMICROSOFT DYNAMICS 365
QUADRANT PLACEMENT: MASTERS
3.61 4.27
3.60 3.66
3.80 4.88
3.00 5.00
4.60 4.80
3.45 4.70
5.00 4.90
4.80
2.70
1.30
14
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
O C T O B E R 2 0 1 7
FRONTRUNNERS SCORECARDSAGE INTACCT
QUADRANT PLACEMENT: LEADERS
3.73 4.09
3.94 3.97
3.00 4.22
1.20 4.00
4.80 4.90
4.05 4.60
4.00 3.90
4.00
4.40
3.80
15
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
O C T O B E R 2 0 1 7
FRONTRUNNERS SCORECARDIQMS ERP
QUADRANT PLACEMENT: PACESETTERS
3.99 3.74
4.34 4.15
3.75 3.33
3.00 3.10
4.50 5.00
3.53 2.40
3.10 3.20
2.70
3.60
4.70
16
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
O C T O B E R 2 0 1 7
FRONTRUNNERS SCORECARDORACLE ERP CLOUD
QUADRANT PLACEMENT: MASTERS
3.60 3.95
3.81 3.77
3.15 4.13
1.60 4.70
4.70 1.70
3.63 4.10
4.70 4.80
4.90
1.80
3.10
17
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
O C T O B E R 2 0 1 7
FRONTRUNNERS SCORECARDEXACT MACOLA
QUADRANT PLACEMENT: MASTERS
3.45 3.98
4.21 4.32
2.40 3.65
2.30 4.30
2.50 1.90
3.00 3.00
4.30 4.20
3.30
1.50
2.90
18
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
O C T O B E R 2 0 1 7
FRONTRUNNERS SCORECARDEPROMIS ERP
QUADRANT PLACEMENT: PACESETTERS
4.03 3.38
4.60 4.61
4.25 2.15
5.00 1.70
3.50 4.40
2.68 1.50
1.70 1.80
2.10
3.10
3.80
19
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
O C T O B E R 2 0 1 7
FRONTRUNNERS SCORECARDERPNEXT
QUADRANT PLACEMENT: PACESETTERS
3.97 3.44
4.52 4.60
3.50 2.28
3.00 1.90
4.00 2.80
3.33 3.10
1.90 2.00
1.70
4.80
4.90
20
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
O C T O B E R 2 0 1 7
FRONTRUNNERS SCORECARDAACE BUSINESS SUITE
QUADRANT PLACEMENT: CONTENDERS
3.69 3.58
4.87 4.91
2.70 2.25
1.60 1.80
3.80 2.60
2.30 3.90
1.80 1.70
1.20
2.70
3.50
21
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
O C T O B E R 2 0 1 7
FRONTRUNNERS SCORECARDODOO
QUADRANT PLACEMENT: CONTENDERS
3.68 3.51
3.96 4.16
3.10 2.87
3.00 2.60
3.20 4.00
3.70 2.60
2.60 2.70
2.80
5.00
4.40
22
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
O C T O B E R 2 0 1 7
FRONTRUNNERS SCORECARDFINANCIALFORCE
QUADRANT PLACEMENT: CONTENDERS
3.68 3.50
4.08 4.06
3.20 2.93
2.30 3.40
4.10 2.90
3.35 1.30
3.40 3.30
3.10
4.60
2.30
23
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
O C T O B E R 2 0 1 7
FRONTRUNNERS SCORECARDUNANET
QUADRANT PLACEMENT: CONTENDERS
3.56 3.56
4.14 4.04
2.70 3.08
1.00 3.00
4.40 2.70
3.28 3.80
3.00 3.00
2.40
3.10
4.60
24
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
O C T O B E R 2 0 1 7
FRONTRUNNERS SCORECARDDOLIBARR ERP & CRM
QUADRANT PLACEMENT: CONTENDERS
3.46 3.52
4.42 4.84
3.00 2.20
2.30 2.00
3.70 2.30
2.00 2.70
2.00 2.10
1.00
4.00
1.00
25
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
O C T O B E R 2 0 1 7
FRONTRUNNERS SCORECARDEPICOR ERP
QUADRANT PLACEMENT: CONTENDERS
3.38 3.56
3.46 3.56
3.25 3.57
3.00 4.20
3.50 1.30
3.35 3.70
4.20 4.00
3.90
3.10
2.20
26
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
O C T O B E R 2 0 1 7
FRONTRUNNERS SCORECARDSAGE 300C
QUADRANT PLACEMENT: CONTENDERS
3.35 3.57
3.51 3.47
2.40 3.68
3.00 3.80
1.80 3.20
3.98 4.30
3.80 3.50
4.00
4.30
3.80
27
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
O C T O B E R 2 0 1 7
FRONTRUNNERS SCORECARDGLOBAL SHOP SOLUTIONS
QUADRANT PLACEMENT: CONTENDERS
3.31 3.52
3.90 3.97
2.95 3.08
3.00 2.80
2.90 3.80
2.50 3.30
2.80 2.90
2.50
2.30
2.40
28
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
O C T O B E R 2 0 1 7
FRONTRUNNERS SCORECARDINFOR VISUAL
QUADRANT PLACEMENT: CONTENDERS
3.47 3.36
3.99 3.70
2.75 3.02
3.00 3.20
2.50 1.90
3.15 3.60
3.20 3.10
4.40
3.10
1.90
29
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
O C T O B E R 2 0 1 7
FRONTRUNNERS SCORECARDXTUPLE
QUADRANT PLACEMENT: CONTENDERS
3.32 3.46
4.51 4.75
2.40 2.17
2.30 2.50
2.50 1.70
1.85 1.30
2.50 2.50
1.90
1.60
1.40
30
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
O C T O B E R 2 0 1 7
FRONTRUNNERS SCORECARDSAP S/4HANA
QUADRANT PLACEMENT: CONTENDERS
3.30 3.36
3.65 3.73
2.45 2.98
3.00 2.70
1.90 2.40
3.45 4.90
2.70 2.60
4.50
5.00
1.60
31O C T O B E R 2 0 1 7
Providers listed as Runners Up were considered for inclusion in the quadrant, but were ultimately
not included for one or more reasons: they did not have enough reviews; they did not meet the reviews score minimum; they did not meet the ultimate Value and Capability minimum scores; or they did not meet our functionality requirements for the market.
RUNNERS UP
360 Enterprise Suite
3PLink
Ability 585 ERP
Academia ERP
Accolent ERP
AccountMate
AcctVantageERP
AcTouch.com
Adjutant
Advanced Supply Chain
AdvancePro
AegisFactoryLogix
Agile Manufacturing Solutions
Agiliron
Ai2 ProSel
AIMVision
Akti
AlloyERP
AllProWebTools
Aplicor 3C
Apollo ERP
APPS 10i
APTEAN ERP
ArenaPLM
ArgoERP
Atlas Planning Suite
Axolon ERP
BatchMaster ERP
Blue Ridge
BlueCherry
BlueZone manager
BravoSolution
Bright Suite
BST10
BuildSmart
32O C T O B E R 2 0 1 7
RUNNERS UP
BusinessMan CRM/ERP
Cadence WMS
CAMS Enterprise by Unit4
CANIASERP
CAPA Manager
CentralBOS
Cetec ERP
CIMxQuantum
Claritum
Clarizen
CMiC
CMPRO
COINS
CommunicatorBase
Composity
Conga Novatus
contractERP
CoreWarehouse
Costpoint
CSB-System
DaVinciSupplyChainBusiness Suite
DBA Manufacturing
De Facto ERP
Decision Builder
DeltekMaconomy
DeltekVision
DematicIQ
DeskeraERP
DeskeraMRP
DistributionPlus
DocMinder
DSX
Dynacom Enterprise + Accounting
E2open
EAMbrace
EasyERP
eBid Systems ProcureWare
ebizframe ERP
ECGrid
Ecount ERP
Edible Software
EFACS E/8
effitrac-erp
eKEPLERERP
eLynxxPrintProcurement
Enterprise 21 ERP
Epicor iScala
ePMS ERP
ERP Foundation 3000
ERP MARK 7
ERP123
ERPAG
ERPinCloud
Erpisto
33O C T O B E R 2 0 1 7
ERPWEB
erpWizard
ESP21
ESS Mobile Office Manager
EVO~ERP
Exact Globe
Exact JobBOSS
Exact MAX ERP
Exact Online
ExactaWMS
EXEControl ERP Software
Expand ERP
Expandable ERP
EZ-MES
Factory MES
FactoryTalk
Farvision ERP
Fitrix ERP
FlexiBake
FlexRFP eSourcing
Flowtech Flow Manufacturing
Form.com
FreightMaster TMS
Freightview
Fulfil.IO
FusionLifecycle
Gatekeeper
Genius Manufacturing
GroMAX - Contract Farming
HarringtonQualityManagementSystem(HQMS)
HenningVisualEstiTrackERP
HICXEnterpriseSupplier Manager
HighJumpEnterprise3PL
HubworksSuite
Hudman Central ERP
Hybrent
Hydra - Execution Management Software
i2B Connect
IBMOpenPro
IBSEnterpriseERP
iCast ERP Foundry Software
IFSApplications
In-StyleERP
In4Suite
infoBoard Planning Board
InFocusERP
InforCloudSuiteBusiness
InforCloudSuiteIndustrial(SyteLine)
InforERP
InforLN
InforM3
Infor10
RUNNERS UP
34O C T O B E R 2 0 1 7
RUNNERS UP
IntelliTrackWMS
IntuitiveERP
INxSQLDistribution
IQMSManufacturingERP
irms|360 Enterprise
isoTrackerQMS
JDA Software
JobPackProductionScheduling Suite
JobPRO
JOBSCOPE
JustFoodERP
Kenandy Cloud ERP
Khaos Control
Kinaxis RapidResponse
kintone
Kloudville
Kosmas
kpi.com
LillyWorks
LogistaaS
LogiwaWMS
Made2Manage ERP
Magaya WMS
ManEx
Manhattan TMS
MapYourTag
MARG ERP 9+
MarketDojo
MasterControl Documents
Masterplan
Maximo
MercuryGate TMS
Mestec Cloud MES
metasfresh
Microlistics WMS
MIETrakPro
MISysManufacturing
MRPEasy
Murano Supply Chain Manager
MX ERP
MYFiO ERP
NDS ERP solution
Neurored E-Business & SCM
NextBuy
Nocturne
NorthStar WMS
Oasis by Merge Solutions
Officewise
OmegaCube ERP
onclouderp
ONE UP
Oneir
Onspring
Openbravo ERP
35O C T O B E R 2 0 1 7
RUNNERS UP
Optessa
Oracle Advanced Procurement
Oracle E-Business Suite
Oracle Warehouse Management Cloud
ORDERS Plus Enterprise
Orion AMT
Ormandy
Ostendo
PackManager
Paragon ERP
ParamountWorkPlace
Peoplevox WMS
PharmaNET
Pilot ERP
Planvisage SCM
Plexus
PomodoTech
POOL4TOOL
Precision Manufacturing
Precoro
PRIAMERP/CRM
Primavera P6 Enterprise Project Portfolio Management
PRIMSbyFocusWorks
Priority Matrix
Priority Software
PrismERP
ProcessPro Premier
ProContractor
Produce Pro Software
ProFicient
ProfitFab ERP
Promena e-Sourcing
PropulsionMRP
ProShip
proVisionWMS
Pure Manufacturing software (M.E.S)
QADCloudERP
QLMSourcing
QuesticaETO
Ramp Enterprise WMS
Rapid Response Manufacturing
Real Time Freight TMS
RealSoft ERP
Reflex ERP Software
RELEX
RentalMan ERP
Resource Manager DB
Resource Navigator ERP
RetailOps
RoseRocket
S2K Enterprise
36O C T O B E R 2 0 1 7
RUNNERS UP
Sage 100c
Sage 300 Online
Sage ERP
SAP Manufacturing
SapphireOne
Savant Warehouse Management
Saviom Enterprise Resource Management
SCExpert
SCMProFit
Scout RFP
SCP
Sequence Enterprise
Seradex ERP
ServMan
Shipedge
ShipHawk
ShippersEdge TMS
ShippingEasy
ShipStation
Shipwire
ShipWorks
Shop Mate
Shopfloor-Online MES
shopVOX
ShopVue
simPRO Enterprise
SimScale
SkuBrain
Slingshot Enterprise Business Suite
SMARTer Manager
SmartFreight
Snapfulfil
Solid Commerce
Solumina
sourceit
SpendManagerPro
Sphere WMS
SQCpack
Standard ERP
Starta
Step1 Distribution Suite
Supply Chain Guru
Supply Chain Synchronization Portal
Synapse WMS
Synergy SPC
System100
T.FAT ERP
TACTIC
Tally.ERP 9
Telogis Route
The Plex Manufacturing Cloud
Time Doctor
37O C T O B E R 2 0 1 7
RUNNERS UP
TMW Suite
ToolTrack
TrackVia
TradeCloud Supply Chain Platform
Transcount
Transwide
Traverse ERP
TrueERP
TSS ERP
Tygris ERP
Ultriva Collaborative Supply Portal
VanguardIBPforSupply Chain
VasyERP
VersAccounts
VertenSys
VicinityManufacturing
VIENNAAdvantageERP & CRM
ViewPointLogistics
VineRetail
VISCO
VISIBILITY.netERP
Vistex
VMSSoftwareSolutions Suite
VrooziProcurementPlatform
WaerLinx
WFX Cloud ERP
WIN-WebIntegratedNetwork
Winddle
WinWeb Cloud ERP
WIPtrac
WorkWiseERP
XERP
Xledger
Xpansa Cloud
38O C T O B E R 2 0 1 7
The FrontRunners methodology assesses and calculates a score for products on two primary
dimensions: Capability on the x-axis and Value on the y-axis.
THE CAPABILITY SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING:
» End-user ratings of one to five stars on the product’s functionality.
» End-user ratings of one to five stars on the product’s ease of use.
» End-user ratings of one to five stars on the product’s customer support.
» A score, relative to other products in the market, for the product’s inclusion of key functionality for the software category.
» A score, relative to other products in the market, representing the number of other products that integrate with it.
METHODOLOGY BASICS
M E T H O D O L O G Y B A S I C S
39O C T O B E R 2 0 1 7
THE VALUE SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING:
» End-user ratings of one to five stars on overall satisfaction with the product.
» End-user ratings of one to five stars on how valuable users consider the product to be relative to its price.
» End-user ratings of one to five stars on how likely they are to recommend the product to others.
» A score, relative to other products in the market, for the size of the product’s customer base.
» A score, relative to other products in the market, for the number of professionals in the market who have experience with the product (e.g., users, developers, administrators).
» A score, relative to other products in the market, representing the total number of user reviews across the three Gartner web properties.
» A score, relative to other products in the market, representing the average number of times per month internet users search for the product on Google.
M E T H O D O L O G Y B A S I C S
40O C T O B E R 2 0 1 7
Markets are defined by a core set of functionality, and products considered for, and included in, FrontRunners must offer that core set of functionality. Additional related functionality can contribute to the capability score for a product. To qualify for consideration in a FrontRunners quadrant, a product must have a minimum number of unique, user-submitted product reviews across the three Gartner Digital Markets web properties: softwareadvice.com, capterra.com and getapp.com. The minimum number of reviews required per product may differ by category, but will generally be between 10 and 20 unique reviews.