Download - ErinShermanResume_2015
ERIN SHERMANAddress:5151 E. Guadalupe #3068 Phoenix, AZ 85044 Email: [email protected] Phone: (503) 507-2194
WEB DEVELOPER
OBJECTIVE
Obtain a challenging position that will utilize my knowledge of computer information systems.
PROFESSIONAL EXPERIENCE
CRM Technical Assistant W. P. Carey Graduate Programs, Arizona State University - Tempe, Arizona 01/2014 - Present
Data management using Salesforce, uploading, organizing and cleaning up data Managing users, roles and profiles using Salesforce Using Parature CRM ticketing system to respond and track Salesforce user issues Documentation for Graduate Programs office, creating, updating and sorting business process
documentation Creating and maintaining reports using MySQL and Salesforce Salesforce development training - creating, maintaining and updating objects, apps, layouts, views and
templates WordPress site installation and management Using Silverpop to Create, Edit and Update email templates and manage email queries Staff Advisory Group Member – Planning and running department social and skill development events
Web SupportW. P. Carey Business IT, Arizona State University - Tempe, Arizona 03/2013 –01/2014
Drupal content management through creating menus, notes and custom panel pages. Moving content, images and files from CommonSpot to Drupal. Salesforce data experience, using Dupe Catcher and merging the clients. Drupal content structure, taxonomy, menus and organization. Using ASU Panopoly Distribution to create custom pages and panel panes. Use Parature CRM ticketing system to respond and track system user issues. Creating, managing and updating forms using Qualtrics. Updating, editing, creating pages and uploading files on CommonSpot CMS.
Web Developer Wellness Department, Arizona State University - Tempe, Arizona 12/2011-03/2013
Develop and maintain the Farmers Market, Tobacco-Free Initiative and Wellness websites using Drupal Post new events, photos and information to websites and social networking pages Update and maintain Excel document reporting for Personal Wellness Profile and Online Wellness Center Gather and report on website metrics Edit banners, handouts and other documents for print using Adobe Creative Suites CS5 (ie. Illustrator and
Photoshop) Edit and develop the electronic Well Devils Update newsletter Assisting in movie production Photograph Department and University events Developing and maintaining web forms using Drupal Participate in Wellness marketing Surveying students and reporting information based on data collected
Web Developer EOSS/USITS, Arizona State University - Tempe, Arizona 02/2010-08/2011
Consult with users to define system requirements, identify programming and output needs, and verify preliminary design and output.
Write documentation of system procedures and guidelines for systems users, as well as programs and program modifications.
Answer questions and provide technical assistance and/or training to system users. Use PeopleSoft CRM ticketing system to respond and track system user’s issues. Develop and maintain database driven web applications using Drupal, PHP, HTML, CSS, .Net and ColdFusion. Create, update, and maintain SQL Server databases and database objects.
ERIN SHERMANAddress:5151 E. Guadalupe #3068 Phoenix, AZ 85044 Email: [email protected] Phone: (503) 507-2194
Install Drupal content management system and modules.
Freelance Web DesignerErin Sherman Designs - Salem, Oregon 09/2008-Present
Schedule meetings with clients regarding requirements and status updates of web site construction. Develop web sites using HTML, CSS, and PHP. Create custom CSS layouts to meet client requirements. Use Photoshop to design multiple web site prototypes for client’s bids. Manage multiple projects to ensure milestones are completed on time.
EDUCATION
Bachelors of Science in Computer Information SystemsW.P. Carey School of Business, Arizona State University – Tempe, Arizona
C# System Development Project Management Database MySQL Object Oriented Programming Networking Systems E-Commerce Development
Graduated 12/2014
High School DiplomaSprague High School – Salem, Oregon
Java I & II Sept. 2008 – May 2009 C++ Independent Study – January 2009 – May 2009 Web Design Classes – Sept. 2006 – May 2009 Web Support Team - Sept. 2007 – May 2009 Soccer & Softball – Aug. 2005 to Nov 2008
05/2009
TECHNICAL SKILLSDatabase – Microsoft Access, PeopleSoft, MS SQL
Microsoft Tools – Excel, Outlook, Power Point, Project, Word, Visual Studio, Visio, Access
Programming Languages – Advanced knowledge of HTML, CSS, PHP, Java, Java Script, C++, C#, T-SQL
Software Development Tools -Visual Studio, Dreamweaver, Adobe Suites, Sublime Text, GIT, FTP, SFTP
Content Management Systems- Drupal, Commonspot, WordPress
Customer Relationship Management System - Salesforce
REFERENCES
Salvatore Gomez Title: Director, CRM Operations, GPO DeanCompany: Arizona State University, W. P. Carey Graduate Programs Office Email: [email protected]: 4116 W. Aster Drive, Phoenix, AZ 85209Phone: (623) 693-2295
Cameron Krusemark Title: Senior Database Analyst (IT)Company: Arizona State University, OPS Database & Production SuptEmail: [email protected] Phone: (602) 909-8220
Roberto Llano Title: Manufacturing Technician (SPTD)Company: IntelEmail: [email protected]: (954) 682-8391
