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Ethics and Integrity in the Commercial Environmental
Laboratory IndustryInsuring a Balanced Approach for
Procurement, Laboratory Analysis and Data Production
J. Farrell & D. SpeisACIL Mid Winter Meeting
February 7, 2006Washington, DC
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2005 Meeting on Ethics and Integrity: Laboratory Focus
• Internal Programs
- Training & Education Clients & Employees
- Compliance Monitoring
Proactive Approach
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Controlling Client Ethical Confrontations
• Establish Client Expectations
• Effective Staff Training
• Solid Documentation
• Establishing the Ethical Boundary“Know When To Just Say No”
• Active Participation in Regulatory Rulemaking
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Ethics & Integrity Continuum
“No Hard Line”• Regulatory Role
- Expectation vs. Reality
• Client Role- Expectation vs. Reality
• Laboratory Role- Expectation vs. Reality
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Regulatory Process & Expectations
• Rulemaking Process- Stakeholder Involvement- Responding to Stakeholder Involvement
• Accreditation- Ethics and Data Integrity Demonstrations
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Client Processes and Expectations• Procurement – One Sided- Low Bid- Commodity Perspective- E-Bid- Penalties
• Execution of Services- High Quality- Defensible Data (QC & Integrity)- Regulatory Agency Support
• Post Delivery Intervention- Data Changes- Laboratory Self- Discreditation- Regulatory Support
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Favorable Pricing Prompt Execution High Data Quality High Data Integrity Post Delivery Support
Client Expectations for Laboratories
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Absence Of Loyalty
Absence Of Performance Incentives
Performance Taken For Granted
First Stop in the “Blame Game”
Rewards of Meeting Client Expectations
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• ACIL Action Assuring Ethical Treatment What Business Ethics Do We Expect
From Colleagues? From Clients? From Regulators?
• Regulatory Process
• Client Process
• Communicating the Message White Paper? Newsletter Articles?
Integrating The Process“Getting the Message Across”
(Group Discussion)