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Health Forum of West Michigan
March 4, 2014
Patrick O’Hare, Sr. Vice President and
Chief Information Officer
Evolution of Healthcare
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Source: Oliver Wyman; 2015
Healthcare —1985 to 2016
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Challenges
1985
Cost
Quality
Access
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2016
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Consumers drive change
Source: Oliver Wyman; 2015
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Fee-for-service to consumer-centric
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Emerging model of care
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2015 Spectrum Health EMR exchanges
126 organizations
(38 states)
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Bringing new meaning to a 2nd opinion
Record sharing
among providers
for clinical insight
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Today: Multiple data sources; no integration
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MyHealth
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Delivery Features
Insurance Features
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Technology opens access to information sharing
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Health Evolution
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Technology + Doctor = Health Advisor
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Advice to the next generation of leaders
Future leaders must be able to:
Lead change
Be curious—ask questions—practice systems thinking
Better understand information systems and leverage data
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Discussion
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