EXTREMEProject Manager Makeover!

Pattie Vargas, PMP, MAOM The Vargas Group

Building effectiveness through better business relationships!

It was bound to happen …

First …. Extreme Makeover!

Extreme Makeover – Home Addition!

Followed by …

Technology followed …

Extreme Programming!

Extreme Project Manager Makeover!

So we should have known …

It’s a new game with new job requirements

Forge collaborative relationships among cross-functional teams

Lead and promote change, growth and effectiveness

Motivate a varied, cross-functional staff

Manage, lead and motivate highly skilled project teams

New Competencies

Must possess: Proven leadership of technical and non-technical teamsExceptional collaborative, teaming and consensus building abilitiesProficiency in staff motivation, conflict resolution and disciplinary proceduresExperience in staff management, recruitment and selection, creation of goals and objectives, performance assessment

The job description …

Radical Concepts

Extreme Project Managers must:Assume a Leadership RoleInvest in Team Development Learn to Manage Conflict Balance Empowerment / Accountability

This is not a leader

Leadership CompetenciesShare the Vision Ability to MotivateGood Manager Champion for the Team Build A Collaborative Network

A Leadership Role

A Leadership Role

Vision

Leadership

Mediation

A Leadership Role

Understanding the value of a Social Network is a critical part of being a good

leader

…although I doubt this is what Zuckerberg envisioned

A Leadership Role

A Leadership Role

A Leadership Role

Thank You

Let me introduce you to …

How can I help?

Your ideas?

Here’s what worked for me

Let’s discuss

Try thisI’ll take that

Team Development

For Me to Buy In …

Trust in my management support

Team Development

Know my part in the vision

Understand the ground rules

Have a healthy team environment

Buy-In = Commitment

Solicit input and then LISTENAsk for help Don’t require consensus or certaintyMake a decision once in awhile Recognize milestones and achievements

Team Development

Have Fun!

Team Development

“There may be 50 ways to leave your lover but only 4 ways out of this airplane.” Herb Kelleher

“I think it's wrong that only one company makes the game Monopoly.” Steven Wright

“There are just too many people at work with tight underwear.” Ken Blanchard

“Energetic, joyous teamwork drives out stress, boredom, burnout and apathy.” John Christensen

ROI

Cost of consumable

goods:$13.87

Return on team

investment:

PRICELESS

Who We AreFast-

Paced

Slow-Paced

Pace

Task Focused

People Focused

Focus

Dominant Director

DecisiveLikes to WinPace: Fast

Focus: Task

Interactive Socializer Spontaneous

Fun-lovingPace: Fast

Focus: People

Steady Relater

CollaborativeValue Stability

Pace: SlowFocus: People

ominant teady autiousnteractive

Athlete Performer Teacher Scientist

Cautious Thinker

SystematicLogical

Pace: SlowFocus: Task

Who We Are

Where Do You Fit?Fast-

Paced

Slow-Paced

Pace

Task Focused

People Focused

Focus

ominant

teady autious nteractive

Athlete Performer Teacher Scientist•Asks questions that challenge tradition•Works quickly to resolve issues

•May hesitate to delegate •Can be seen as blunt or critical

•Brings a sense of enthusiasm•Easily negotiates conflicts between teams •May be impulsive; not think things through•May need help prioritizing tasks

•Excels at calming disagreements•Looks for different approaches

•May take themselves too seriously •May be perceived as rigid or inflexible

•Clarifies complex issues•Demonstrates technical expertise

•May expect unreasonable standards from others •May delay action by needing more data

Who We Are

Manage Conflict

Conflict is OK when it’s: ProductiveLimited to ideas, concepts, methodsNot focused on personalities, individualsFocused on the current issue – not from

residual resentments

Manage Conflict

Common Misconceptions

Conflict and anger are the same thing

Manage Conflict

Harmony is normal; conflict is abnormal Conflict is the result of personality problems

We can Kum-Ba-Ya our way out of conflict

Teams that engage in effective conflict: Have lively, interesting meetings Extract and exploit the ideas of all team

members Solve real problems quickly Minimize politics Aren’t afraid to put critical issues on the

table for discussion

Manage Conflict

Prepare for it

Manage Conflict

Minimize and Neutralize Conflict

Throw a PARTY!

Know when to take it off line

Encourage coaching within the team

Create a safe environment

Dissatisfaction / Unrest = Unmet needs

Empowerment & Accountability

Empowering Actions Collaboration Flexibility Consistency Unwavering support Distributed decision making

Empowerment & Accountability

Not So Empowering Actions Weak leadership Taking credit for others work / successDishonesty Micromanagement The 3 P’sCoalitions / Alliances

Empowerment & Accountability

Hold ourselves and others accountable Have the difficult conversation Define standards and expectationsModel accountability Positive peer pressure

Empowerment & Accountability

Reinforce Accountability:

Assess Your Leadership Skills 360 degree surveys, accountability coach

Develop the Team What steps did you miss, if any?

Manage Conflict What is your conflict management plan?

Accountability Problems Are you motivating or demotivating?

So Now What?

The 7 Habits of Highly Effective People – Stephen Covey

Drive – Dan Pink FISH! – Stephen Lundin, Harry Paul and John

Christensen Peopleware – Tom deMarco, Timothy Lister The Five Dysfunctions of a Team – Patrick

Lencioni MY Book!

Recommended Reading

36

Thank you!

Pattie Vargas pattie.vargas@gmail.com

www.linkedin.com/in/pattievargas/

EXTREME Project Manager Makeover

Available at: Amazon.com