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Fear of the BusDocumentation and DevopsDevOpsDays Tel Aviv 2016
Heidi Waterhouse@wiredferret
![Page 2: Fear of the Bus - Heidi Waterhouse - DevOpsDays Tel Aviv 2016](https://reader036.vdocument.in/reader036/viewer/2022070516/587152681a28ab8e5b8b47ad/html5/thumbnails/2.jpg)
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Are you afraid of the bus?
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Mt. Carmel Forest Fire
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Racing to stay the same place
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Castle Geyser
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Bridges rely on redundancy
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Core principles
Everyone can touch the docs
Content matters more than presentation
Docs reduce burnout
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Bad data is worse than missing data.
Missing data is worse than ugly data.
Ugly data saves lives
![Page 9: Fear of the Bus - Heidi Waterhouse - DevOpsDays Tel Aviv 2016](https://reader036.vdocument.in/reader036/viewer/2022070516/587152681a28ab8e5b8b47ad/html5/thumbnails/9.jpg)
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@wiredferret
3 Categories of DevOps
InfoWhat you need to keep
AutomatableStructuralSecret
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Automatable
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![Page 12: Fear of the Bus - Heidi Waterhouse - DevOpsDays Tel Aviv 2016](https://reader036.vdocument.in/reader036/viewer/2022070516/587152681a28ab8e5b8b47ad/html5/thumbnails/12.jpg)
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Structural
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Jira is complex, but not thought-provoking
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Secret
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Secret information risks
What could happen if the data is lost?What could happen if the data is found by good actors?What happens if the data is found by bad actors?
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Who has that password?
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Gotta beFindableUsableCurrent
![Page 19: Fear of the Bus - Heidi Waterhouse - DevOpsDays Tel Aviv 2016](https://reader036.vdocument.in/reader036/viewer/2022070516/587152681a28ab8e5b8b47ad/html5/thumbnails/19.jpg)
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Low priorityPrettyFancyFriendly
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Collecting
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What do you have, and where is it?
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What are people using?
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Post-it notes run the world
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PunchlistPeople responsibleWorkflowSupport infoDependencies
General information types
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Finding
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![Page 27: Fear of the Bus - Heidi Waterhouse - DevOpsDays Tel Aviv 2016](https://reader036.vdocument.in/reader036/viewer/2022070516/587152681a28ab8e5b8b47ad/html5/thumbnails/27.jpg)
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Blue screen of death
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Unique emoji
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Disposing
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Data has an expiration date
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One day of Flickr photos
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@wiredferret
Testing is for
everyone
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Chaos monkeys
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Never call someone in the hospital
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Docs prevent disaster
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@wiredferret
tl;rt
Write it down, because that's easier and safer than remembering it.
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@wiredferret #docsxdevops
Fear of the BusDocumentation and DevopsDevOpsDays Tel Aviv 2016
Heidi Waterhouse@wiredferret